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Holiday Inn Express Asheville

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Traveler (51)
Room & Suite (32)
Dining (4)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“outlet mall”(29 reviews)
“pancake machine”(10 reviews)
“front desk”(84 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Offers from Holiday Inn Express Asheville
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (529)
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523 results
Traveler rating
231
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9
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231
209
56
18
9
Show reviews that mention
All reviewsoutlet mallpancake machinefront desknice hotelbiltmore estatewould stay here againbreakfast baroutdoor poolroom was cleansmall balconythe blue ridge parkwayfree breakfastnice breakfastone night stayyogurthot breakfastshort drive
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1 - 5 of 523 reviews
Reviewed 1 week ago

I spent the night of April 12th at HIE Asheville SW and got 2 hours of sleep. I was awoken at midnight from bulldozers clearing land across the street from the hotel. This went on until almost 5 am. Who does excavating in the middle...More

Thank HLC60
Response from Angie S, Director of Sales at Holiday Inn Express AshevilleResponded 4 days ago

HLC60, When you checked out the next morning you left your email address in which I immediately sent you a message, I then spoke to you on the phone and explained that you actually were the first person who had brought this to our attention....More

Hotel's Favorite
Reviewed January 22, 2018

Extra clean, friendly staff......wouldn’t pay extra for breakfast again as not worth it. Instead there are lots of restaurants and other good options close by. Close to all attractions. We are very picky, always reading, trusting reviews and have put this on our list of...More

1  Thank Z1641DAjessicam
Response from ejpettigrew, Director of Sales at Holiday Inn Express AshevilleResponded January 23, 2018

Thank you for the great comments. Our staff takes great pride in helping everyone to feel at home. Please come and visit us again very soon.

Reviewed 1 week ago via mobile

We spent 2 nights a HIE Asheville, we cannot rate this hotel any higher. The staff, facilities, cleanliness and breakfast were exceptional. This location is adjacent to the outlet mall, and Blue Ridge Trail, convenient for Downton Asheville and just off the I-26. Everyone at...More

1  Thank AndyMcCutcheon
Response from Angie S, Director of Sales at Holiday Inn Express AshevilleResponded 1 week ago

Andy, Thank you for the wonderful comments about Bill and the rest of the staff. They pride themselves on giving exceptional customer service. We are also glad you found the hotel to be clean and convenient. We are so happy you had a great stay...More

Reviewed 1 week ago via mobile

We booked this room on the Holiday Inn Express web site and we're surprised to receive an upgrade. Check in was smooth and easy. The room was comfortable and so clean. We really enjoyed our stay in the hotel.

Thank Willam D
Response from Angie S, Director of Sales at Holiday Inn Express AshevilleResponded 1 week ago

William, Thank you for choosing our hotel. We are so pleased you found everything to be to your satisfaction. We hope you will visit us again very soon.

Reviewed 1 week ago

I picked this hotel because it was near the Biltmore and across the street from the mall/outlet. The staff was helpful and on time with anything extra we needed. The room was clean and smelled good. I will try to stay here again when we...More

Thank Freddie S
Response from Angie S, Director of Sales at Holiday Inn Express AshevilleResponded 1 week ago

Thank you for staying with us. We are so pleased you found the staff to be accommodating and that the room was clean and fresh. We look forward to your return.

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Most Booked Properties in Asheville, NC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
$115 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$115 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Asheville
#21 Romantic Hotel in Asheville
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (51)
Room & Suite (32)
Dining (4)
Pool & Beach (2)
Questions & Answers
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pjramseur
January 20, 2018|
AnswerShow all 3 answers
Response from Larry T | Reviewed this property |
The hotel is approximately 10-15 minutes from downtown and Biltmore Estate. The hotel offers no shuttle service that I know of. There is a big outlet shopping area across the street from the hotel.
0
Votes
L5669AKjanew
April 30, 2017|
AnswerShow all 6 answers
Response from Angie S | Property representative |
8 miles
0
Votes
April M
September 3, 2016|
AnswerShow all 8 answers
Response from Kailua711 | Reviewed this property |
Yes...and no! Their policy is No Smoking. But we noticed that the room we checked into smelled of a prior smoker. It wasn't bad enough to change rooms (we were already settled). But make sure your room smells okay before you... More
1
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Room Tips
"Top Floor gets you a good mountain view and a nice shoot of that part of the city"
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"Request a high floor"
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"Rooms were assigned by hotel staff for us"
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"We stayed on the top floor so no one to walk around above us."
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