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Sleep Inn West

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Sleep Inn West
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815 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I stayed 2 nights at this Sleep Inn and were impressed. We had a king room..it is what some call a "compact room" but was plenty big for us and extremely clean! We arrived late and check in was a breeze. All staff we encountered on our trip were friendly and informative on the area. We would... More 

Helpful?
Thank Egreene83
Central Oregon, Oregon
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very clean and a good location - close to Biltmore Estate. One note regarding WIFI and TV......if this is important to you....may have just been while I was there, but WIFI was not stable. On intermittently and many TV stations were not available. Maybe it was a service provider issue. Otherwise, great place.

Helpful?
Thank 1queen2many
Fort Collins, Colorado
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The night desk staff, Brenda, was very helpful to me when dealing with wifi connectivity. The morning hot breakfast was as much as I needed. I would stay here again. It is located close to a major traffic path, but not so close that the traffic noise was a bother.

Helpful?
Thank RayPhD
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a nice review RayPhD! Thank you for mentioning a member of our staff that went above and beyond for you. We're glad you enjoyed your stay and we look forward to your next visit! -Tico, Front Desk More 

Rock Hill, South Carolina
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I used TripAdvisor reviews to select this hotel and was not disappointed. The location is convenient to the highway, but far enough removed that there is no highway noise. It's not visible from the highway; just follow the signs. While the check-in experience wasn't anything overly friendly, it was pleasant enough, and quick. Luggage carts are available. The room was... More 

Helpful?
Thank Dan556
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you so much for leaving such a detailed review Dan556! It seems that overall you enjoyed your stay which makes us all very happy to hear. I do apologize that the check-in experience wasn't a more enjoyable process, we will take your words to heart and improve on this in the future. Again thanks for the great review and... More 

usa
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Arrived at the hotel in the middle of the night, checked in quickly and without a problem. Friendly staff, well lit parking lot. The room was spacious and clean. Nothing luxurious but great for a quick overnight. In the morning they had breakfast in the lobby - the typical waffles, juice, milk etc. I did not partake on the food... More 

Helpful?
Thank usfscuba
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a nice review usfscuba! I'm glad you enjoyed your stay, next time we hope you can stay for breakfast. Thanks for visiting, we look forward to your next visit! -Tico, Front Desk More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

While the accommodations are comfortable and the location really convenient, what sets this apart is the outstanding customer service. After we had checked out, the hotel called us to let us know they had located an item we had left behind. What great service! But that was not the only example: we had great recommendations from the staff for restaurants... More 

Helpful?
Thank A TripAdvisor Member
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such an great review! We strive to provide some of the best customer service in the industry and we appreciate you taking note of it! Anytime we find something left behind by a guest we try to contact them asap so that hopefully they can return and pick it up, if that... More 

FL
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I have been blessed to travel to many parts of the world and stay in a variety of places. We stayed here last night and I was VERY happy we did. I wish I had known what a great place this was a month ago when I interviewed in Asheville and stayed for 4 nights. From the... More 

Helpful?
Thank ecutrainer
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking the time to leave us such a detailed and excellent review ecutrainer! I'm glad Brenda was able to make such a noticeable impact on your stay! I'm happy you mentioned the beds. We just put all new Serta Pillow-topper mattresses in all of the rooms and they have been receiving rave reviews. Thanks again for staying and... More 

Bristol, Tennessee
Level Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time sleeping at a Sleep Inn. I was not disappointed. The king room was well appointed and the bed and linens were very nice. We slept great ! Breakfast was good, nothing fancy but good and basic....waffle batter is bland. The price was great considering it was Labor Day weekend. The landscaping was lacking but nothing... More 

Helpful?
Thank Angela B
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you for taking the time to leave us such a detailed and pleasant review Angela B! I'm glad we were able to make you first stay at a Sleep Inn property an enjoyable one. We look forward to all your future visits to the Asheville area! -Tico, Front Desk More 

Knoxville, Tennessee
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel for an overnight stay in Asheville to visit the Biltmore Estate. Room was clean and the bed comfortable. The lobby was pleasant and clean. The breakfast was continental type in an nice area. This is a convenient hotel that we have stayed at a number of times. Scott was particularly helpful at check out and sent us... More 

Helpful?
Thank Joan47USA
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thanks for taking to the time to let us know how we're doing Joan47USA! I'm glad you enjoyed this, and all of your previous stays and we look forward to your next visit! -Tico, Front Desk More 

Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was clean and neat. The beds were super comfortable. The breakfast was adequate and what you would expect at a continental breakfast. One of the desk staff had a bit of an attitude but the rest of the staff was wonderful. Great value for the money spent.

Helpful?
Thank timothyp654
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $83 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#4 Business Hotel in Asheville
#4 Best Value Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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