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Fairfield Inn & Suites Asheville South/Biltmore Square

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Fairfield Inn & Suites Asheville South\/Biltmore Square
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239 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The King Suite is very spacious and gave me enough room to work. I especially loved the enormous walk in shower that was lovely after a long day of work and travel! The continental breakfast has a very nice variety and the staff are all very nice and helpful. I will absolutely be booking again.

Helpful?
Thank Sarah W
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate your fantastic review of the Fairfield Inn & Suites Asheville South/Biltmore Square. We are delighted to read how much you enjoyed the spaciousness of your room. We understand the importance of relaxing when you're away from home, so we're glad that our accommodations suited you perfectly. Thank you for choosing our hotel, and we look forward to welcoming... More 

Dobson, North Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very clean room and bathroom, fast and easy check in. Probably the best breakfast self serve I have ever seen in a hotel. Defiantly would stay here again and recommend it to anyone visiting. Not too far from the Biltmore House either. Good choice.

Helpful?
Thank ladycop210
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thanks for being our guest at the Fairfield Inn & Suites Asheville South/Biltmore Square and for letting us know how much you enjoyed our complimentary breakfast buffet. We take great pride in the quality and variety of items on the buffet, and the attentive service provided by our breakfast team. I look forward to sharing your review with our associates.... More 

North Lima, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Our room was very clean, big and beds were comfortable. The staff were very friendly and breakfast was never ending. They have hot breakfast with meat, cereal, yogurt and more. We were very happy with our stay. Pool and spa were small but the boys had fun. They have a very nice business area with computers, printer, paper etc...And cookies... More 

Helpful?
Thank Christian_forever
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We are delighted you chose to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square with your family. We are happy to read that you enjoyed your stay. We are also glad that you liked our welcoming associates and the delicious breakfast we serve. We also appreciate your nice comments regarding your comfortable accommodation, our complimentary features and facilities.... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This was a good, clean typical Fairfield. Location is great right off the highway and across from the outlet mall. TV was nicer than in most hotels. Complimentary breakfast was typical of this hotel chain. We're traveling the Blue Ridge Parkway and it's very close to it.

Helpful?
Thank Thomas P
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate you choosing to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square during your recent visit to Asheville with family. We are delighted to read you had an enjoyable stay and that our location close to the new Asheville Outlets mall and I-26 was perfect for your needs. We appreciate the recognition of our efforts, and hope... More 

Toronto, Canada
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Other than the breakfast, which is good, this place is just motel standard. Slap the name Marriott on there and then charge a high rate...sad. Our room stunk. Like really stunk. I've stayed in so many places all over America and this was the worst smell. We had to keep the air on full blast and to a cool setting... More 

Helpful?
1 Thank MisterRoadTrip
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for your honest comments about your stay with us. I sincerely apologize for the unfortunate smell you encountered in your guest room. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we missed the odor during this process, and for that I sincerely apologize. I am working with our Housekeeping team to... More 

AL
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was clean and comfortable, bathroom was clean, mattress was nicely firm, A/C worked well. Nice variety with the breakfast buffet. Staff was pleasant and efficient with check-in and check-out. Would stay here again.

Helpful?
Thank MrsRocketScience
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for being our guest at the Fairfield Inn near & Suites Asheville South/Biltmore Square and for letting us know how much you enjoyed your stay. We appreciate you sharing your remarks about our clean, comfortable rooms and are glad that you enjoyed the variety we served in our breakfast buffet. Our team will be happy to read your... More 

Saint Peters, Missouri
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very clean, exceptional complimentary breakfast, nice sized room. The mattress was extremely comfortable in comparison to most hotel beds. This is the nicest Fairfield we have stayed in. Would definitely recommend and return. Stopped in Asheville to tour the Biltmore. This property was convenient and easy to get to.

Helpful?
Thank Dana T
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for posting a review of your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are pleased that you liked our well-kept property, the breakfast we served and your accommodations. We are also happy that our convenient location proved to be perfect for your needs. We truly appreciate you recommending us online and look forward to... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Rate was very high on a Saturday night and then dropped less almost 2/3 on Sunday. Room was very damp and had a smell to it. Even with the AC on low, the moisture smell was pretty bad. Breakfast was pretty standard, not many places to eat, but that is pretty normal.

Helpful?
1 Thank DVLKW
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I apologize for the issues you experienced in your guest room during your visit. I truly appreciate your comments and will share them with my housekeeping team to see what can be done to improve upon the conditions you described. It's our goal to provide an... More 

Sherrills Ford, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was nice. Rooms were very clean. Breakfast was good. BUT beware of the $5 data charge they attached to all room bills at checkout. They claim we upgraded our wifi...we did not. The other family we were traveling with did not upgrade wifi, but they were also charged. The hotel claims to have free wifi, but really isn't.... More 

Helpful?
1 Thank Kelley1001
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I apologize for the billing error you experienced during your visit. I truly appreciate your comments and will share them with my team to take corrective action and make sure this does not happen moving forward. Thank you for bringing this to my attention as it's... More 

Lawrenceburg, Indiana
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Visiting Biltmore Estate and the River Arts area of Asheville is easy and convenient from this Marriott property. Updated lobby, social area and rooms were very attractive and comfortable. Be forewarned that the indoor pool is small but nice. Great complimentary breakfast and friendly, helpful staff.

Helpful?
Thank jbla1951
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for sharing your recent stay experience with family at the Fairfield Inn & Suites Asheville South/Biltmore Square. I am so glad we lived up to your expectations and that you thoroughly enjoyed your stay at our hotel. We appreciate you especially for mentioning our close proximity to I-26 and how easy that makes it to get to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $163 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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