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Fairfield Inn & Suites Asheville South/Biltmore Square

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273 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Bowling Green, Kentucky
Reviewed 2 weeks ago via mobile

Blueridge Parkway access less than 1.5 miles away, 15 minutes to Biltmore Estate and Downtown. Mooses just around the corner for a great meal. Very nice staff and comfy. Not band new but very clean. Easy in and easy out.

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Helpful?
Thank Chuck C
00gc, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Chuck C, Thank you for staying at Fairfield Inn & Suites Asheville South/Biltmore Square during your visit to Asheville. We are delighted to know you had an enjoyable, comfortable stay and that our location close to the new Asheville Outlets mall and I-26 was perfect for your needs. We appreciate the recognition of our efforts and look forward to...

Willow Street, Pennsylvania
Reviewed 2 weeks ago via mobile

We chose the Fairfield Inn & Suites because it is Marriott and close to Biltmore. Our room was quiet, clean and comfortable. Service from the staff was exactly what we expected from Marriott, excellent! With breakfast, this was a great value.

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Helpful?
Thank gfm1118
00gc, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear gfm1118, Thank you for being loyal to our brand and choosing to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square. It’s wonderful to know our location was perfect for your plans and that you enjoyed your well-appointed room, our exceptional service as well as the great value we offer. We loved having you as our guest and...

Nashville, Tennessee, United States
Reviewed 3 weeks ago

We picked up a deal on this hotel online and it seemed close enough to all of the local stuff we wanted to see. It was far more than that. It's nice and quiet! We have yet to hear the neighbors and the hotel is sold out every single weekend (according to Keith at the front desk). It has lots...

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Helpful?
Thank GREG L
00gc, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear GREG L, Many thanks for taking the time to share your review of the Fairfield Inn & Suites Asheville South/Biltmore Square. It's nice to know our location was perfect for your plans and that you enjoyed our modern amenities as well as the great value we offer. Having said that, we are sorry for not meeting all of your...

Cincinnati, Ohio
Reviewed March 19, 2017

We were passing through Asheville and wanted a place with good Interstate access but far enough away to be quiet. This Fairfield Inn was perfect, affordable and offered a free hot breakfast. The building is showing some age but the room was clean and comfortable. I would recommend it if visiting Biltmore.

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Helpful?
Thank Bob S
00gc, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Bob S, Thank you for posting a review of your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are glad to know our location was perfect for your needs and that you were impressed with your comfortable room. We appreciate you recommending us online and hope to have you back with us soon. Justin Moody General...

Heath, Ohio
Reviewed March 17, 2017

The staff was very friendly and helpful. Kevin, at check-in, was very informative as to where everything was located. Gail, at breakfast, was very efficient and diligent at doing her job. Some people don't have the time for this extensive review.

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1Thank 413Verymad
00gc, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear 413Verymad, Thank you for choosing to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square. It's good to know you enjoyed your visit with us and that our associates left you with a good impression of our hotel. I will surely share your compliments with Kevin and Gail for a job well done! It was a pleasure hosting...

Reviewed February 26, 2017 via mobile

We stayed here for one night and that was enough! The facility is dated and we had trouble with the heat in the room. In addition we had several problem with the wifi. The thermostat did not control the blower therefore the blower was on constantly with either hot air or cold air. As for the wifi, the desk personnel...

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Helpful?
1Thank Bonnie R
00gc, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Bonnie R, Thank you for taking the time to provide feedback regarding your stay with us. I apologize for the issues you experienced during your visit. I truly appreciate your comments and will share them with my team. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves...

Reviewed February 21, 2017 via mobile

Several of the hotels in the area didn't have rooms available the night we were in Asheville. Fortunately for us, we got one of the last remaining rooms here at the Fairfield Inn. The staff here were so very polite and accommodating. The room was clean and spacious. The beds were plush, comfortable and plenty of fluffy pillows. The bathroom...

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Helpful?
Thank Judi J
00gc, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Judi J, Thank you for sharing a wonderful review of your visit to the Fairfield Inn & Suites Asheville South/Biltmore Square. We are delighted to read how much you enjoyed our clean, comfortable rooms and the excellent service provided by our staff. We appreciate the recognition of our efforts and look forward to welcoming you back! Justin Moody General...

Cincinnati, Ohio, United States
Reviewed February 17, 2017 via mobile

Our room was clean and quiet. Bed was comfy but a bit firm and high. The free breakfast was nice and filling. It was fine for a quick one night stay. We were on our way to the coast so did not get to explore the area.

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Helpful?
Thank Christine M
00gc, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Christine, thank you for being our guest and for taking time to review your experience. I am so glad you found your room to be comfortable and that you were pleased with our breakfast selections. We work hard to provide high levels of service, so I will share your comments with my team to let them know that their...

Reviewed January 17, 2017

This is a very nice, clean Hotel at a reasonable price only a few miles from the Biltmore Estate. Good complimentary breakfast served until 10 AM. The staff was friendly. The beds were very comfortable.

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Helpful?
Thank Scot B
00gC, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate you choosing to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square and taking the time to write a feedback. I am pleased you had an enjoyable experience and loved our spotless property, the superb service provided by our staff, and the delicious breakfast buffet we serve. Thanks for being our guest, and we hope you will...

Reviewed January 16, 2017 via mobile

After fighting rain and dodging snow we got into Asheville about 1:00 am. after driving since 8:00 am. I went and checked in while my husband waited in the car (it was STILL raining). I was given a key card and told to park at the back and come in by the bathrooms. I wasn't shown a map or given...

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Helpful?
1Thank Hardintravels
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for being our guest and for taking the time to share your comments. I am so sorry for the poor check in experience. Our goal is to provide excellent service along with clean and comfortable accommodations and I am sorry we missed the mark. Your concerns have been shared with my management team, and we have addressed these...

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63 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $155 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and other travelers.
1 question
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Questions? Get answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the 2nd floor and park in the upper end of the parking lot!”
GregL196, 3 weeks ago | Read review
“Close to Biltmore Estate”
scotb377, Jan 17, 2017 | Read review
“Ground floor or second floor.”
geoj735, Dec 7, 2016 | Read review
“the closer you are to the elevator the louder your room will be”
AllyH726, Oct 20, 2016 | Read review
“If the room smells, try another one before you settle in...”
Tomsak1, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question