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Fairfield Inn & Suites Asheville South/Biltmore Square

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Fairfield Inn & Suites Asheville South\/Biltmore Square
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266 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Cincinnati, Ohio, United States
Reviewed 3 days ago NEWvia mobile

Our room was clean and quiet. Bed was comfy but a bit firm and high. The free breakfast was nice and filling. It was fine for a quick one night stay. We were on our way to the coast so did not get to explore the area.

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Helpful?
Thank Christine M
00gc, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Christine, thank you for being our guest and for taking time to review your experience. I am so glad you found your room to be comfortable and that you were pleased with our breakfast selections. We work hard to provide high levels of service, so I will share your comments with my team to let them know that their...

Reviewed 4 weeks ago

This is a very nice, clean Hotel at a reasonable price only a few miles from the Biltmore Estate. Good complimentary breakfast served until 10 AM. The staff was friendly. The beds were very comfortable.

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Helpful?
Thank Scot B
00gC, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate you choosing to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square and taking the time to write a feedback. I am pleased you had an enjoyable experience and loved our spotless property, the superb service provided by our staff, and the delicious breakfast buffet we serve. Thanks for being our guest, and we hope you will...

Reviewed 5 weeks ago via mobile

After fighting rain and dodging snow we got into Asheville about 1:00 am. after driving since 8:00 am. I went and checked in while my husband waited in the car (it was STILL raining). I was given a key card and told to park at the back and come in by the bathrooms. I wasn't shown a map or given...

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Helpful?
1Thank Hardintravels
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for being our guest and for taking the time to share your comments. I am so sorry for the poor check in experience. Our goal is to provide excellent service along with clean and comfortable accommodations and I am sorry we missed the mark. Your concerns have been shared with my management team, and we have addressed these...

Philadelphia, Pennsylvania
Reviewed January 15, 2017

As a Marriott Platinum member I expect a certain level when visiting a hotel. This visit was a repeat stay and was as pleasant as the previous. Staff is great, rooms were clean, decent size (we had a standard room this trip vs. a suite) and everything was in good working order. Bed was comfortable and good sleep quality. The...

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Helpful?
Thank Dean A
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We love our loyalty program members and consider them to be part of our family. My staff and I appreciate you staying at our hotel once again and strive to provide you with the best service and facilities along with the most comfortable accommodations. We appreciate your wonderful feedback, and look forward to serving you and your family many more...

Dublin, Ohio
Reviewed January 9, 2017 via mobile

My family and I stayed at the Fairfield Inn and Suites Asheville South/Biltmore for three nights. The hotel is in a perfect location: it is across the street from a huge outlet mall, it is down the street from many restaurants, it is very close to the Arboretum and to an entrance of the Blue Ridge Parkway. And it is...

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Helpful?
Thank Margaret B
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

It was our pleasure to host you and your family at the Fairfield Inn & Suites Asheville South/Biltmore Square. We appreciate you mentioning how close our location is to the Biltmore Estate and Asheville Outlets mall, and are glad it was perfect for your needs. It is also wonderful to read that you enjoyed your room and the breakfast we...

Reviewed January 8, 2017

The hotel is just OK. I stayed here for 5 nights on a trip to the Blue Ridge Parkway. The hotel is close to the Biltmore and to the Parkway and downtown. The service at the hotel was just OK. There is no recycling. The bathrooms are really beat up. The rooms are quite large if you a bringing a...

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Helpful?
Thank Beth H
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Dear Beth, thank you for taking the time to provide feedback and for being our guest. I am happy to hear our close location to the Blue Ridge Mountains and the Biltmore Estate met your vacation needs. However, I apologize the remainder of your stay was only partially satisfying. My team will work hard to make sure each and every...

Reviewed December 7, 2016

It was a refreshingly good place to stay with family (with wife and 3 kids). Breakfast was relatively good compared to other places I stayed recently. Bed was some what hard but sleep able. It was near to Asheville outlet mall which was convenient. It was just 15 min drive away from Baltimore estate.

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Helpful?
1Thank Geo J
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for choosing the Fairfield Inn & Suites Asheville South/Biltmore Square and for your awesome review. We are delighted you and your family had an excellent stay with us and enjoyed our close proximity to I-26 and how easy that makes to go to the Biltmore Estate and downtown Asheville. We appreciate the recognition of our efforts and look...

Charlotte, North Carolina
Reviewed December 3, 2016 via mobile

Hotel is convenient, clean,fairly well kept. Staff seems accommodating. Bed is comfy but creaky, shower valve was coming off the wall. Expected a better standard for a Marriott. Nothing special nothing fancy-plain Jane hotel.

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Helpful?
1Thank JohnT01Traveler
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thanks for taking the time to let us know you enjoyed the staff and cleanliness during your stay at our hotel. However, we are sorry that the shower valve was not working properly and for the inconvenience this caused you. Our goal is to get everything fully operational as quickly as possible once we are notified of a problem. In...

Evansville, Indiana
Reviewed December 1, 2016

We stayed here for 2 nights in November while we were in town to tour Biltmore for the candlelight tour and then went back the next day to see the winery, etc. This is the perfect location and so reasonably priced. No need to stay on the Estate. It was close to the many breweries Asheville offers as well as...

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Helpful?
Thank claybournx2
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for posting a review of your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. We are so pleased to read that you loved our helpful associates, convenient location which was perfect for your needs, as well as your well-equipped room. It was great to have you here, and we look forward to your next stay with...

Hoover, Alabama, United States
Reviewed October 29, 2016

Stylishly decorated and very clean. Our particular room had a wonderful, very large walk in shower. I would recommend this Fairfield. The staff was efficient and professional. This Fairfield is in a convenient location off the freeway and close to the Biltmore Estate and nice restaurants. .

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Helpful?
Thank DLB1832
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We are delighted you chose to stay at the Fairfield Inn & Suites Asheville South/Biltmore Square recently. I appreciate your wonderful remarks in regard to your well-maintained room and our service. It’s also pleasing to read that our location was convenient for your trip. Thank you for recommending us, and we hope you will visit us again the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $104 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Asheville South/Biltmore Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to Biltmore Estate”
 of 5 bubbles scotb377, 4 weeks ago | Read review
“Ground floor or second floor.”
 of 5 bubbles geoj735, Dec 7, 2016 | Read review
“the closer you are to the elevator the louder your room will be”
 of 5 bubbles AllyH726, Oct 20, 2016 | Read review
“If the room smells, try another one before you settle in...”
 of 5 bubbles Tomsak1, Oct 19, 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles 362ericb, Oct 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question