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Fairfield Inn & Suites Asheville South/Biltmore Square

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Fairfield Inn & Suites Asheville South\/Biltmore Square
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Saint Augustine, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Stayed only one night of a multiple night stay due to the AC units. Asked for a quiet room and the staff accommodated with a room on the back of the building. However, during the night had to shut down the AC unit due to the loud noise.

Helpful?
Thank jimsimmons_83
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for taking time to review our hotel. I am sorry that the air conditioning unit in your room was noisy and disturbed your rest. The units cycle on and off as a normal part of operations. However, we are checking the room you occupied to make sure it is working properly. Thank you for bringing this to our... More 

Columbia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In comparison to hotels in the area, it was a great value. The room was clean, nice TV, and comfortable bed. Ladies at the check in were friendly! It was right next to an outlet and easy access to other attractions ie Blue Ridge Parkway and downtown Asheville. Would recommend this hotel to everyone.

Helpful?
Thank Shannon L
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for staying with us and for posting your kind remarks about the Fairfield Inn & Suites Asheville South/Biltmore Square. It is wonderful to read that you not only enjoyed our excellent service, comfortable accommodations and convenient location, but that you found us to be a great value in Asheville. I am thrilled to share your feedback with my... More 

Mexico
Level Contributor
161 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here after a very long drive from PA as part of a long road-trip and were really just here for one short night. The hotel is clean and comfortable but unremarkable. I thought the rate was a little high taking into consideration the location, hotel amenities and facilities but the staff were friendly and our experience was a... More 

Helpful?
Thank cavedodger
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate your stay and that you took the time to leave feedback. It's great to read about the enjoyable aspects of your visit, our goal is to provide clean and friendly accommodations. I apologize for lack of amenities at our location and for any inconveniences this caused you. I have shared you review with my entire team to make... More 

Huntsville, Alabama
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, clean and comfortable. Beds are good and bath is clean. Fridge and microwave in room. No problem with wifi. When we checked into our room we noticed an odd smell. Then I noticed that the carpet around the air conditioner was wet. We called the front desk and immediately the manager came up with a key to... More 

Helpful?
Thank Tisbe52
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

We appreciate your kind review of the Fairfield Inn & Suites Asheville South/Biltmore Square. Thank you for sharing your remarks about your well-equipped accommodation as well as our delicious breakfast offerings. Although you faced inconvenience in your room, we are glad our associates could resolve your concerns. Thank you again for giving us the opportunity to serve you, and we... More 

Union, Kentucky
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Fairfield hotel. It is clean and front desk individual are polite and helpful. Rooms were clean and breakfast was standard FI breakfast. We are gold members and the hotel upgraded us which was greatly appreciated. Area around the hotel was safe and in a quiet area.

Helpful?
Thank Wendi G
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for your loyalty towards our brand and for choosing the Fairfield Inn & Suites Asheville South/Biltmore Square. We are so glad you enjoyed the upgrade and that we were able to meet your expectations in regard to our facilities and service. Our goal is to provide an exceptional experience for each guest, so reviews like yours make it... More 

North Carolina
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Took the family to the Biltmore and tubing and stayed here one night. The room was very comfortable and beds nice. The only drawback was out room was very musty. We had gone tubing and came back to dry out bathing suits. We put the a/c on high and even a day later it was still very humid in our... More 

Helpful?
Thank vacaysabby
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for staying with us and for taking time to share your thoughts. I am glad you found our staff to be friendly but I was very disappointed to read that we were unable to address your humidity concerns satisfactorily prior to your departure. Please know that our team is assessing this issue in all of our rooms and... More 

Raleigh
Level Contributor
303 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although our room was clean, there was peeling paint, rotten wood at the bottom of the bathroom door jamb, and a towel hanger on the back of the bathroom door that had fallen off, but had not been replaced - the screws, however, remained. The bed was comfortable and the room and bathroom were spacious. The shower was strong and... More 

Helpful?
Thank Jeana P
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Jeana, thank you for taking the time to provide feedback regarding your stay with us. It's great to read about the enjoyable aspects of your visit; however, we apologize for the overlooked maintenance issues you reported in your room. Please be assured we are committed to providing a clean and safe environment for our guests and the trash in the... More 

Franklin, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are flying into Asheville and want a motel near to the airport but not so near that you will hear the planes, this is a very good option (take I-26 toward Asheville, this is the second or third exit from the airport, motel right at exit). One of the best motel rooms I have had--very nicely decorated, staff... More 

Helpful?
Thank Peggy S
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for sharing a wonderful review of your visit to the Fairfield Inn & Suites Asheville South/Biltmore Square. It is great to read that you loved your well-equipped accommodation, our friendly associates and the great value we offer for the price along with our convenient location. We truly appreciate you recommending us online and look forward to your next... More 

Angier, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We planned a last minute trip to Biltmore over Labor Day and all of our go-to hotels were booked up. The pillows in this hotel squash down to nothing, very hard to sleep. Beds are uncomfortable. Also, very far outside of Asheville. Absolutely not worth what we paid to stay for 1 night. Car alarms went off multiple times in... More 

Helpful?
2 Thank GoingtoCAll50
ManagerX1, General Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for staying with us and for sharing your observations. We are glad you enjoyed our delicious cookie but I apologize our bed did not meet your expectations. I am also sorry to hear about the car alarm disturbing your comfort. We know you have many options when visiting the area and we would love to have the opportunity... More 

Anderson, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2016

Hotel extremely clean and neat. Staff very friendly and on top of everything. Room was almost crisp it was so nice. Great stay. Go Fairfield Inn...Check in was swift and they had several staff at the counter to make sure all was taken care of.

Helpful?
3 Thank Millie F
ManagerX1, Manager at Fairfield Inn & Suites Asheville South/Biltmore Square, responded to this review

Thank you for being our guest and for taking the time to review your experience at the Fairfield Inn & Suites Asheville South/Biltmore Square. It is great to read that you were impressed with our well-kept property, friendly associates and your accommodation as well. Thank you again for being our valued guest. We hope to see you again soon. Kim... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Asheville South/Biltmore Square

Address: 11 Rocky Ridge Rd, Asheville, NC 28806-2224 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $161 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Asheville South/Biltmore Square 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn
Hotel Style:
#4 Green Hotel in Asheville
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