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Hilton Garden Inn Asheville Downtown

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309 College St, Asheville, NC 28801-2449
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people are viewing this hotel
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Asheville Downtown
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 83 hotels in Asheville
Location
Cleanliness
Service
Value
Travelers' Choice
Our Hilton Garden Inn Asheville Downtown hotel is within walking distance to Pack Square and some of the best restaurants and bars in Asheville. Step into our lobby full of natural light and stop by our Pillar Kitchen for seasonal foods with a local flair. Watch the sunset from our scenic rooftop bar, the Pillar. Our eclectic design showcases the uniqueness of Asheville. Enjoy our in-house art gallery and explore the amenities offered including a modern fitness center, outdoor pool and 24-hour business center. Our pet-friendly hotel and exceptional service will help you feel right at home. Find yourself touring Biltmore Estate, catching an event at Thomas Wolfe Auditorium, or driving on the scenic Blue Ridge Parkway, all just minutes from our hotel.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Snack bar
Rooftop bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
753Reviews13Q+A61Room tips
Traveler rating
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Popular mentions
jesshopekeen wrote a review Jan 24
1 contribution
the whole reason I booked this property and paid what I did was because of the rooftop bar. they had the door locked and no heaters on and you couldn’t go out there and no indication of this when I booked it. i could have booked at a different location and been able to go out on their rooftop bar, but, I didn’t know thanks for not setting the expectations that your bartender dude upstairs was a jerk and the rooftop and heaters was closed!!!! also the van driver wouldn’t let me take my coffee in the car to our drop off location at dinner and it was 30 degrees outside!!!!! ridiculous.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Micaiah Liner, Guest Services / Front Office at Hilton Garden Inn Asheville Downtown
Responded 2 days ago
Hi jesshopekeen, Thank you for taking the time to leave a review regarding you recent experience at our hotel. Our rooftop bar is an amenity loved by locals and guests alike. I am so sorry to learn that you were not able to enjoy it during your time with us. We are currently in the process of installing new, high-quality outdoor heaters for the patio. I hope you will visit us again, as you should not have the same experience. If there is anything else I can do for you at this time, please let me know. Thank you again for your honest feedback. We will use it to improve the quality of service for our future patrons. Sincerely,
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Janet B wrote a review Apr 2021
Matthews, North Carolina2 contributions2 helpful votes
Hotel's Favorite
The hotel exceeded our expectations in every way possible. This was the first time traveling in over a year and we weren’t sure what to expect. The hotel was equipped with sanitizer and wipes around every corner and the staff was often seen sanitizing. Speaking of the staff, they couldn’t have been any more helpful and friendly. Ashley was welcoming as we arrived and provided a great start to our visit. At sunset we decided to head up to the rooftop bar. The tables and couches were spaced safely apart and the staff wiped down everything before we took a seat. We enjoyed a delicious drink as we watched the sun set over the mountains and cityscape. The wait staff on the rooftop was excellent. As Hilton Honors members, we enjoyed one of the best hotel breakfasts we have experienced. A made to order omelet and a croissant breakfast sandwich were amazing. Alisha and the rest of the staff were accommodating and extremely friendly. The location allowed us to walk the downtown area and easily walk back to the hotel. My husband and I are already figuring out when we will return.
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from McKayla Rauen, Marketing at Hilton Garden Inn Asheville Downtown
Responded Apr 8, 2021
Dear B9137ENjanetb, Thank you so much for taking a moment to share your experience and for choosing us to be the first place you have traveled to in over a year! We are so happy to hear that you felt safe and comfortable during your stay with us - the cleanliness of our hotel is a top priority for us. It is wonderful that you enjoyed Pillar Rooftop Bar, located on our 6th floor, and loved breakfast at Pillar Kitchen as well. Thanks again for staying at the Hilton Garden Inn | Asheville Downtown. We look forward to serving you again on your next trip to the area! Sincerely,
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meg222022 wrote a review Jan 16
2 contributions
Hotel staff is pleasant, helpful and cheerful. The entire hotel was clean. Breakfast and dinner is delicious. They offer free hot coffee, tea. I appreciated the fact that they also had hot chocolate and decaf tea selections. In the evening they offered hot apple cider and cookies. The gym is nice. It was also clean. The rooms were comfortable and the noise was minimal. I felt safe here as well.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Valerie Thaxter wrote a review Jan 15
The Villages, Florida4 contributions2 helpful votes
Great location , clean , great staff , great food , room was comfortable bed , Trandport available to local restaurant breweries etc . Roof top bar/ restaurant with great views and food was real good … TV’s to watch football etc
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
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Rooms
Location
Cleanliness
Service
Sleep Quality
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msmont wrote a review Jan 3
Birmingham, Alabama117 contributions104 helpful votes
Everything in this hotel seemed brand new. Room was great, beds are comfortable. Gym was new, had a weight tree and dumbbells. Location is excellent, it's a short walk to all the downtown stuff you would want to see.
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Date of stay: December 2021
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PRICE RANGE
$144 - $394 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAshevilleDowntown Asheville
NUMBER OF ROOMS
140
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Frequently Asked Questions about Hilton Garden Inn Asheville Downtown
Which popular attractions are close to Hilton Garden Inn Asheville Downtown?
Nearby attractions include Asheville Community Theatre (0.3 miles), Thomas Wolfe Memorial (0.3 miles), and Escape Out (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Asheville Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Garden Inn Asheville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Asheville Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Garden Inn Asheville Downtown?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Asheville Downtown?
Conveniently located restaurants include Twisted Laurel Downtown, Pack's Tavern, and Brasilia Churrasco Steakhouse.
Are there opportunities to exercise at Hilton Garden Inn Asheville Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn Asheville Downtown have an airport shuttle?
Yes, Hilton Garden Inn Asheville Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton Garden Inn Asheville Downtown located near the city center?
Yes, it is 0.4 miles away from the center of Asheville.
Are any cleaning services offered at Hilton Garden Inn Asheville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Asheville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.