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Courtyard Miami Homestead

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Courtyard Miami Homestead
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380 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Florida
Reviewed 1 week ago

Booked a 3-night stay; room not cleaned on day 2; was told that they only "provided service" every 3 days. No clean towels, no trash removed, no replenishment of soap/shampoo, not even bed made. Was told I had to "request service" for next days. Reported to front desk upon checkout. IF Courtyard has changed its policy of "no service" daily,...

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Helpful?
Thank Elizabeth B
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

Elizabeth B, The Courtyard Miami Homestead thanks you immensely for taking the time to rate us on Trip Advisor. Your satisfaction is very important to us and we try hard to make sure all of our guests have a comfortable and relaxing stay. We apologize for the inconveniences that you faced; but we will use comments like yours to get...

Reviewed 1 week ago via mobile

Really nice, new and cosy! Absolutely great service (thanks to Anthony - front desk, for the great suggestions for our Everglades visit itinerary) Finally good bristrot on site. Great value for money if you want an overnight stop for visit long Everglades

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Helpful?
Thank Alessio S
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

Alessio S, Thank you for sharing your experience with the Trip Advisor Community. We are grateful that you made time to rate us so favorably. We truly appreciate the opportunity to have served you and we're delighted to read in your feedback that you had such a positive experience. It is with a spirit to serve that I take great...

Reviewed 1 week ago via mobile

Chris checked us in, suggested drinks and food. We planned on pizza he suggested we order delivery and have a drink an appetizer while we wait. We never ordered the pizza. Sat there in the hotel Bistro all night eating, drinking and laughing with Chris. A night to remember. Also, the rooms were clean. The room TV was in a...

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Helpful?
Thank Amanda C
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

Amanda C, Thank you for sharing with us your experience. Our staff really takes pride in our Property and love to keep it looking fresh. Also, we truly appreciate your visit and are grateful that you took the time to interact with us. We are seeing a pattern in your response that echoes many of our recent Guests. And the...

Reviewed 1 week ago via mobile

Stayed here in our last day of vacation to the Keys to be closer to the airport. Staff was very friendly. We really enjoyed Chris at the Bistro/Bar. We ended up having drinks and dinner with him instead of going elsewhere. Our room was clean, large and the bed very comfortable. Heading off to the pool soon!

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Helpful?
Thank Marsha O
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

Dear Marsha O, Thank you for sharing your experience at the Courtyard Miami Homestead. This time of the year is a great time for taking a family vacation through the Florida Keys. Mr. Chris at our Bistro is a favorite among our Guest and staff. He really appreciated your feedback and is glad that he had a positive impact on...

UK
Reviewed 2 weeks ago

Last stayed in this hotel two years ago and it was every bit as good as before, the staff were extremely helpful and accommodating to our group. In fact, so helpful that they provided ice buckets for our own drinks that we were consuming with our takeaway meal on the outside terrace. It is always nice when a hotel has...

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Helpful?
Thank David W
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

David W, Thank you for such kind statements. Your satisfaction is very important to us and we try hard to make sure all of our guests have a comfortable and relaxing stay. They say consistency is the root of success. So we are ecstatic that you deem us to be such. If you plan to travel to the area again...

Reviewed 2 weeks ago via mobile

This is the best Courtyard experience we have ever had. It was clean, the service was fast, I love the color decor, manager at Bistro was nice n funny and most of all Natalie at front desk was so kind and helpful. Give them a raise! I asked for extra pillows n they were delivered in 3-4 mins, than we...

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Helpful?
1Thank flmgdm
CourtyardHomestead, Front Office Manager at Courtyard Miami Homestead, responded to this review

flmgdm, Thank you for sharing with us your experience. Our staff really takes pride in our Property and love to keep it looking fresh. Also, we truly appreciate your visit and are grateful that you took the time to interact with us. If you plan to travel to the area again in the future, please consider staying with us. Ms....

Baltimore, Maryland
Reviewed 2 weeks ago

This is a good solid hotel. Extra credit goes to the helpful, pleasant and very nice front desk staff and Bistro staff. They were uniformly friendly, approachable and accommodating. Even and especially over Christmas. The room was very nice and in good shape. We enjoyed hanging out in the lobby and playing the provided Board games. Food from the Bistro...

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Helpful?
Thank PretzelRoll
CourtyardHomestead, Front Office Manager at Courtyard Miami Homestead, responded to this review

PretzelRoll, Thank you for sharing your experience with the Trip Advisor Community. We are grateful that you made time to rate us so favorably. We truly appreciate the opportunity to have served you and we're delighted to read in your feedback that you had such a positive experience. It is with a spirit to serve that we take great pride...

Reviewed 2 weeks ago

The room was clean and spacious. The internet worked well; several lights in the room so I can work a bit on my laptop in the desk. The room is comfy. The location is close to Biscayne National Park. The only downside of the hotel is that the sound insulation was not good. We can hear kids in the room...

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Helpful?
Thank Han C
CourtyardHomestead, Front Office Manager at Courtyard Miami Homestead, responded to this review

Han C, The Courtyard Miami Homestead thanks you immensely for taking the time to rate us on Trip Advisor. Your satisfaction is very important to us and we try hard to make sure all of our guests have a comfortable and relaxing stay. We apologize for the inconveniences that you faced; but we will use comments like yours to get...

San Francisco
Reviewed 4 weeks ago

So we're sitting in our room at night, tired after a long day, and we hear, and feel, the THUMP-THUMP-THUMP of loud, highly amplified dance music. Kind of like when someone with a really loud car stereo pulls up next to you at a red light. Turns out, it's the hotel's employee xmas party, blasting music from a first-floor meeting...

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1Thank Essephreak
CourtyardHomestead, Front Office Manager at Courtyard Miami Homestead, responded to this review

To our valued guest, We always strive to provide the best service to our guests on this occasion we did not exceed your expectations. We thank you for bringing this to our attention at the time. We apologize once again for the inconvenience this had caused you. In the future we hope that you can give us another opportunity to...

Colorado Springs, Colorado
Reviewed December 1, 2016 via mobile

We spent one night here on our way to the Keys. Daniella checked us in and the assistant GM was there as well. Both were very friendly, courteous, and professional. They went out of their way to make us welcome. The room was comfortable and we'll equipped with microwave and coffee pot. The decor was modern and had an upscale...

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Helpful?
Thank Weary1
CourtyardHomestead, Guest Service Supervisor at Courtyard Miami Homestead, responded to this review

Weary1, Thank you for sharing with us your experience. Daniela & Jose are shining examples of Top-Down Leadership. Their efforts really encourages our staff to take pride in our Property and we all love to keep it looking fresh. We truly appreciate your visit and are grateful to have earned your business. Take care! Tony G.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
New lobby experience offering engaging technology and inviting, flexible spaces to work and relax. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and specialty beverages made with Starbucks® coffee. Within 2 miles of the Homestead Air Reserve Base, FPL Turkey Point Power Plant, and Homestead Miami Speedway. ... more   less 

Additional Information about Courtyard Miami Homestead

Address: 2905 NE 9th St, Homestead, FL 33033-5526
Location: United States > Florida > Homestead
Price Range: $121 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Miami Homestead 3*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Miami Homestead staff and other travelers.
4 questions
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Questions? Get answers from Courtyard Miami Homestead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 310 right by elevator; but they did ask if ok. Room fan and bathroom fan good white noise.”
 of 5 bubbles cherylb-rn, Jun 28, 2016 | Read review
“Suite 215 is quiet.”
 of 5 bubbles jvand00, Jan 13, 2016 | Read review
“Rooms in higher floor facing south are better.”
 of 5 bubbles akanthan, Jan 4, 2016 | Read review
“Ask for an upgrade, you will be pleased”
 of 5 bubbles Molly55, Dec 1, 2015 | Read review
“Go 100 feet north to the Hampton Inn”
 of 5 bubbles O648375, Nov 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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