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La Quinta Inn & Suites Beaumont West

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5820 Walden Rd., Beaumont, TX 77707
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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Dallas, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Positives: My room was clean, there was plentiful parking, my room was available when I arrived, and the AC worked. Negatives: This hotel is in desperate need of regular maintenance - the sidewalks are overgrown and essentially unusable, the public trash cans were overflowing, the dumpster looked more like a landfill, the elevator was incredibly slow, and the shower in... More 

Review collected in partnership with La Quinta

Helpful?
Thank James M
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Me and my family where traveling to San Antonio but it was getting late so we decided to stop here in Beaumont my wife checked the web site to see if rooms were available it was but when we pulled up it was a note on the door stated Doors lock after 11pm Guest are to use pool side door... More 

Helpful?
Thank Shumaka
sulphur, United States
1 review
1 of 5 stars Reviewed May 31, 2016

Hotel is terrible lack of respect for Guest Not friendly very rude I would never tell any one about this hotel I was put down and made to feel like I know nothing over it was clean but that is about all i can say that is positive about this hotel

Review collected in partnership with La Quinta

Helpful?
Thank Shelly D
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Beaumont West, responded to this review

Shelly, I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, La Quinta Customer Care Team More 

Travelers are raving about these Beaumont hotels

Texas
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed May 25, 2016 via mobile

I will start by simply saying that, even though I happen to be a La Quinta shareholder, I do not plan to stay at this particular property again. This hotel appears to be a franchise and it is not up to normal La Quinta standards. For starters, the upgraded room I had reserved a month ago was not available. The... More 

Helpful?
Thank BusinessTraveler78
LQ0249GM, General Manager at La Quinta Inn & Suites Beaumont West, responded to this review

Thank you for your feedback and I'm very sorry that we disappointed you during your stay with us. Unfortunately, just shortly after renovation and putting in new carpeting, we did have a guest spill bleach up and down our corridors. More new carpet is on it's way to us and will be installed as soon as it can be. Being... More 

Chandler, Arizona
Level Contributor
236 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 7, 2016

We were traveling cross country with our dog and needed a place for a night. We stopped in Beaumont, TX and selected the La Quinta. Dogs are accepted without any extra charge. We chose a suite and although this is an older hotel, the rooms are nice and clean. The hotel was quiet and adequately furnished. Although not cheap, it... More 

Helpful?
Thank ackvil
1 review
1 of 5 stars Reviewed May 6, 2016 via mobile

The sheets on the bed were filthy and disgusting, and after my Aunt paid well over $180 for our rooms I had to make my own bed, which the snotty night shift worker informed me that I would have to go down and get my own "clean" sheets. After walking down and getting them the pillowcases had disgusting pink slime... More 

Helpful?
Thank Stephanie S
LQ0249GM, General Manager at La Quinta Inn & Suites Beaumont West, responded to this review

Thank you for your comments regarding your stay. I'm sorry about the experiences you've mentioned. Service is something we take quite seriously, and I'd like to better understand what happened during your stay. Please reach out to me at lq0249gm@lqreviews.com so I can discuss with you personally. I appreciate your feedback and hope to hear from you soon. More 

2 reviews
4 of 5 stars Reviewed April 26, 2016

Was very nice and comfortable. Quite for sleeping and a very nice Breakfast. You can get your fill. The staff was very friendly and there is an Bar and Grill right across the parking lot. It also was with in 15 minutes to the TPC golf course.

Review collected in partnership with La Quinta

Helpful?
Thank 876rayn
McKinney, United States
1 review
2 of 5 stars Reviewed April 10, 2016

Great staff, but overall a shabby hotel with overwhelming air freshener, stained carpets and doors that don't work. I was told that this property was recently remodeled and while it looks great from the outside, I was disappointed by the inside. I moved rooms once and didn't want to go to the trouble of finding another place on short notice.

Review collected in partnership with La Quinta

Helpful?
Thank Cory C
LQ0249GM, General Manager at La Quinta Inn & Suites Beaumont West, responded to this review

Thank you for your feedback regarding your stay with us. I'm sorry about the experience you mentioned. Unfortunately, after installing new carpet we did have a guest spill bleach on them. We have more new carpet ordered and on the way and we are excited to get it in place as soon as it arrives. I do hope on your... More 

Kerrville
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 1, 2016

LARGE room with high ceilings. Clean room and bathroom. Good breakfast and nice breakfast area. New lobby very nice. Plenty of free parking and outside entries on 3 sides. I was very pleased because I had heard some negative comments on this hotel.

Helpful?
Thank Dwight H
San Antonio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 23, 2016 via mobile

It was the smelly badly stained hall carpet that was unbearable. Very pet friendly! Would have gone somewhere else but locked in to card charge. Also run down in general. Not worth the excessive price. Go elsewhere!

Helpful?
Thank thirdcoastyachts
LQ0249GM, General Manager at La Quinta Inn & Suites Beaumont West, responded to this review

Thank you for your comments regarding your stay with us. I'm sorry about the experience you've mentioned. Unfortunately, after renovation the hotel and putting in new carpeting, we did have a guest spill bleach down our corridors leaving the new carpet looking poorly. We have new carpet ordered and on it's way. We are excited to get it replaced and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about La Quinta Inn & Suites Beaumont West

Address: 5820 Walden Rd., Beaumont, TX 77707
Location: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: $101 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Beaumont West 2.5*
Number of rooms: 65
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Also Known As:
La Quinta Inn & Suites Beaumont West Hotel Beaumont
La Quinta Inn And Suites Beaumont West
La Quinta Beaumont
Beaumont La Quinta
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