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The Courtyard by Marriott Beaumont is centrally located in the heart of Beaumont, just off I-10 at the Washington Blvd. exit. The hotel is just minutes away from downtown Beaumont, Ford Park and Ford Fields, Lamar University and the Port of Beaumont. Known for warm and friendly Southeast Texas hospitality, the hotel features complimentary wireless Internet access, an on-site restaurant open for breakfast, and a heated indoor pool and whirlpool.
I checked into my room, which appeared new, and found it to smell like paint. Immediately requested a new room. The next room was older and had a small smell of mildew or must. I asked my coworkers and one also said his room smelled....More
Date of stay: August 2018
Response from Roy A, Manager at Courtyard BeaumontResponded August 19, 2018
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
I recently stay here on a business trip , all the staff are great can't do enough for you
The rooms are a bit battered in places but everything is clean an functional
The only let down was the gym both runners were broke the...More
Date of stay: May 2018
Response from Roy A, Manager at Courtyard BeaumontResponded May 28, 2018
Thank you so much for your stay with us. We would like to sincerely apologize that we did not meet your expectations. The concerns that were mentioned are being looked into and will be addressed and corrected immediately.
Just checked in here at the Courtyard and so far it has been very pleasant. The staff at the front desk was delightful and very friendly. The suite we have is large and nicely furnished. The bed is very comfortable. Drinks are kind of high...More
Date of stay: April 2018
Thank Wendy P
Response from Roy A, Manager at Courtyard BeaumontResponded May 25, 2018
Thank you for the 5 star rating and awesome feedback! We work really hard to make our guest feel comfortable and treat everyone like family! Once again thank you and have a great weekend!
Checked in around 4:00 PM today and called the maintenance because did not show on / off for the fan on thermostat and minimum room temperature was 68 degrees. I was told that the fan was not going to turn off. Sure enough at 7:00...More
Date of stay: March 2018
Thank Luiz S
Response from Roy A, General Manager at Courtyard BeaumontResponded March 10, 2018
I am so sorry that this happened to you and we are so sorry for the experience. History shows that this is not the type of service we extend to our guest and I can assure you this matter will be addressed and corrected internally.
When I checked in last night, everything was great and appeared clean & well maintained. This morning, as a I sat down to do some work at the desk in room... several small bugs/roaches ran out from behind the desk as I turned the lights...More
Date of stay: December 2017
Thank Bree M
Response from Roy A, General Manager at Courtyard BeaumontResponded December 8, 2017
Thank you for bringing this very serious matter to our attention, it is with our sincere and heartfelt apologies that you had this experience at our hotel. I can assure you that this situation is being resolved, and we have the hopes of receiving the...More
Unfortunately we do not have live music here at the hotel, but we do have a bar located in our newly opened Bistro from the hours of 5 PM to 10 PM. Likewise beer and wine is sold in our 24 hour market until... More
Unfortunately we do not have live music here at the hotel, but we do have a bar located in our newly opened Bistro from the hours of 5 PM to 10 PM. Likewise beer and wine is sold in our 24 hour market until midnight. As for the entertainment you are requesting, there is a local place called "The River" which is located only 2 miles away from hotel, they have live country music as the doors open at 8PM and close at 2 AM.
We look forwarded to seeing you on the 27th! Until then have a great week!