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Hampton Inn & Suites Los Alamos

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Hampton Inn & Suites Los Alamos
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223 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Arizona
Level Contributor
453 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
3 of 5 stars Reviewed 1 week ago

First and foremost, this Hampton Inn is not in Los Alamos, NM. It is in White Rock. That is good and bad. The good is that it is almost directly adjacent to the White Rock visitor’s center. The shuttles to Bandelier National Monument run from there out to the monument. The bad is that it is ten miles to Los... More 

Helpful?
Thank travelertoo2
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you very much for your feedback. I apologize about the White Rock/Los Alamos confusion. White Rock and Los Alamos share a zip code which has caused some confusion with our location on maps. However the county is working to rectify that which will help us, help our guests pick the right hotel for their stay and cause no more... More 

Santa Barbara
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Not much choice for a place to stay near Los Alamos, so wound up here. It's pretty standard for Hampton Inns but we were struck by the utter cheapness of all the finishes. Must have selected the least expensive option in all cases, but at least room and bathroom was pretty clean and everything worked. Breakfast was standard - Costco... More 

Helpful?
1 Thank Lasemuse
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

I'm very sorry to hear your stay was subpar. We are currently renovating the hotel to revamp to a more modern look. It is true we are in a more less populated area, but there are some great restaurants in surrounding areas (a couple near the hotel) we would have been happy to get you times, distances, and directions to... More 

Reutlingen, Germany
Level Contributor
132 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night visiting Los Alamos. The hotel is closer to the Bandalier NM than to Los Alamos. It's under remodeling right now. Nice Front Desk and great breakfast. No Pool. The remodeled rooms are nice and clean the beds are comfortable.

Helpful?
Thank Reisefee12
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for your feedback and staying with us here at the Hampton Inn. It is a sincere pleasure we were able to meet your needs during your stay. We work hard to ensure our hotel is clean and measure up to guest standards. We hope to have you back again and if you need anything else, please let me... More 

Marietta, Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here two nights in June and had a very good experience. The room was clean, quiet, and the breakfast was ample. The Los Alamos area does not have many places to eat, and the drive into town to eat is about 15 minutes. That is about the only downside to this facility. On the other... More 

Helpful?
Thank Sarah A
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for your feedback and for choosing our hotel for your visit. We are happy to hear your husband and yourself had a great experience. We seek to make your experience a delightful one and I'm glad our staff was able to do that. We would be thrilled if you chose our hotel again on your next visit. If... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Located in a terrific spot for accessing the shuttle to Bandelier National Monument, and just minutes away from the historic sites in Los Alamos, Hampton Inn is the hotel in town. The staff was friendly and very helpful with all our questions--even taking pictures of our family so we could all be in the photo. The breakfast was very good,... More 

Review collected in partnership with Hampton

Helpful?
Thank lorir983
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for choosing our hotel to suit your whole family's needs. We're very happy to hear your family enjoyed your stay and our staff was nothing short of friendly. We aim to make sure our staff is there to ensure your stay is a pleasant one. We would love to have your family choose our hotel again in the... More 

white rock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to anyone who enjoys cleanliness. Its extremely clean and accommodating and we enjoyed the friendliness of the staff! The breakfast was fresh and delicious. The people were friendly and the location is great. Great experience over all! Highly Recommended!

Review collected in partnership with Hampton

Helpful?
Thank Robert B
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for choosing our hotel to stay with and your feedback. We work towards making your stay the best possible and we are happy to know we were able to do that for you. We hope you choose our hotel again in the future. If you need anything else, please let me know. Thank you again, Elijah Black General... More 

rock tavern, ny
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the 3rd year in a row, my family (me, my husband & 16 year old daughter) stayed at the Hampton Inn in White Rock. The hotel is very conveniently located, although White Rock itself has few attractions other than Bandalier - but that's a major reason to visit the are as a tourist. The Hampton is what we expect... More 

Helpful?
Thank Carol S
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

I want to thank you for, not only staying with us for this trip, but for choosing our hotel again and being a return guest. I'm happy to hear you had another great visit and we appreciate the feedback. We strive to make your stay the best we can and we enjoy when we can meet that expectation. We certainly... More 

Phoenix, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

July 2016: Maybe when this hotel is done being renovated it will be nice, but until then, it's a mess and certainly no place one would want to stay overnight. They needed to post on their website that they're under renovation, and the front desk staff did not say anything. The first room we were assigned was right across from... More 

Review collected in partnership with Hampton

Helpful?
Thank Rhonda H
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

I am very sorry that you did not enjoy yourself while staying with us. It is true, we are working through a renovation and hope to be done as quickly as possible. I am working with our website moderator to get that information changed as we definitely should have a flag saying we are undergoing construction. I know that it... More 

El Paso, Texas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was ready for our arrival. Room was pretty new ( July 2016) and very clean. Breakfast was good. No problems whatsoever. The room rate was exactly what we had discussed when I booked the room several months earlier. I would definitely stay there again.

Review collected in partnership with Hampton

Helpful?
Thank Lou A
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for staying with us and for your feedback. We are constantly trying to give out guests the best stay that we can and I am happy when we do that. If you need anything else, please let me know. Thank you again, Elijah Black General Manager (505)672-3838 More 

White Rock, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

There's only one hotel in White Rock and it's just fine. It's under renovation as I write this and the halls are dirty. I didn't have a problem with noise. The interior "door" is a hanging metal object that can be rolled side to side to block either the closet or the bathroom. My three year old son could not... More 

Review collected in partnership with Hampton

Helpful?
Thank Mary M
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for staying with us and for your feedback. I am sorry that you had some issues with the door. It should be smooth and easy to glide back and forth. Perhaps since they are all new, this one was missing some lubricant. I will have out maintenance staff check the doors to make sure they are easily manipulated.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Los Alamos

Address: 124 State Road 4, Los Alamos, Los Alamos, NM 87547-3700
Location: United States > New Mexico > Los Alamos
Price Range: $103 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Los Alamos 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Los Alamos
Los Alamos Hampton Inn
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