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Hampton Inn & Suites Los Alamos

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Hampton Inn & Suites Los Alamos
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Guttenberg
Level Contributor
11 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I am a regular Hilton hotel guest. Picked this hotel for its location. The only problem was the following; elevator broken, room television not working and the breakfast choices had a lot to desire. There was a lot of noise at night. I don't recommend for another stay.

Helpful?
Thank Oscar C
United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

A typical Hampton experience, very clean, friendly staff. The only negative I had was this particular hotel has limited parking, but definitely not a deal breaker. Freshly remodeled rooms and exterior is nice. Typical breakfast, good selection but eggs are a bit challenged

Review collected in partnership with Hampton

Helpful?
Thank Rich H
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel. It's too bad that it's not in Los Alamos. The breakfast is the standard warm breakfast that you'll find at most Hilton properties, which can be improved on cross the board.

Review collected in partnership with Hampton

Helpful?
Thank dominicv941
Dania, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of the best Hampton Inns that I have stayed in. Staff was very helpful, room was large and clean with a microwave and refrigerator. The location is great for the nearby National Monuments.

Review collected in partnership with Hampton

Helpful?
Thank Gary W
1 review
5 of 5 stars Reviewed 3 weeks ago

Due to the lack of available land in Los Alamos, NM, hotels are not plentiful. The Hampton in is eleven miles from the city center, but worth the drive. The hotel looks recently updated and the staff are great. We highly recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Lonnie L
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you very much for your kind feedback and choosing our hotel to stay with. I am very happy to hear when our guests have a pleasant stay. We aim to have a friendly staff and clean hotel. I appreciate the comments on our new renovations. We are working on revamping everything to help suit the needs of our guests... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked a room using a "third party" booking website and reserved a room 7 days before my wife and I traveled to this area. The day of my arrival at around 11 am I was contacted by this hotel and told they did not have a room for me.....I was given no notice or explanation. I was told it... More 

Helpful?
Thank Nate7671
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My only caveat to booking here is to ask for a top floor room if you are a light sleeper. We loved our room and beds, but were awoken by a rather stompy person at midnight coming into their room. If you are a light sleeper, I highly recommend trying to get booked onto the third floor.

Helpful?
Thank Jocelyn J
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you very much for staying with us and your feedback. I'm very happy you enjoyed our hotel location. I apologize for your midnight noise and do hope that doesn't keep you from visiting us again. We can definitely work towards getting you a third floor room next visit. If you need anything else, please don't hesitate to reach out... More 

DENVER, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Last time to stay there. Rooms stayed un-clean and three out of four days un-serviced. Trash not removed. No fresh towels. Beds not made. Floors not cleaned. Maybe its because its the only hotel in town. Next town is 8 miles away, but will definitely stay in other town next time.

Review collected in partnership with Hampton

Helpful?
Thank Donald R
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you for staying with us and for your feedback. We are constantly striving to give our guest's the best service possible and I am sorry that you did not feel like you received that. Do you remember if you had your "do not disturb" sign up? I know the staff will not service any rooms that have that tag... More 

Arizona
Level Contributor
467 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First and foremost, this Hampton Inn is not in Los Alamos, NM. It is in White Rock. That is good and bad. The good is that it is almost directly adjacent to the White Rock visitor’s center. The shuttles to Bandelier National Monument run from there out to the monument. The bad is that it is ten miles to Los... More 

Helpful?
Thank travelertoo2
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

Thank you very much for your feedback. I apologize about the White Rock/Los Alamos confusion. White Rock and Los Alamos share a zip code which has caused some confusion with our location on maps. However the county is working to rectify that which will help us, help our guests pick the right hotel for their stay and cause no more... More 

Santa Barbara
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not much choice for a place to stay near Los Alamos, so wound up here. It's pretty standard for Hampton Inns but we were struck by the utter cheapness of all the finishes. Must have selected the least expensive option in all cases, but at least room and bathroom was pretty clean and everything worked. Breakfast was standard - Costco... More 

Helpful?
1 Thank Lasemuse
GM30806, General Manager at Hampton Inn & Suites Los Alamos, responded to this review

I'm very sorry to hear your stay was subpar. We are currently renovating the hotel to revamp to a more modern look. It is true we are in a more less populated area, but there are some great restaurants in surrounding areas (a couple near the hotel) we would have been happy to get you times, distances, and directions to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Los Alamos

Address: 124 State Road 4, Los Alamos, Los Alamos, NM 87547-3700
Location: United States > New Mexico > Los Alamos
Price Range: $105 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Los Alamos 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Los Alamos
Los Alamos Hampton Inn
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