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Holiday Inn Express & Suites Del Rio

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Holiday Inn Express & Suites Del Rio
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76 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

This hotel was SO CLEAN and so awesome the beds were very very comfortable. Would definitely recommend this hotel breakfast was included but we didn't do the free breakfast. The complimentary shampoo,conditioner,& lotion was Bath & Body Works this was awesome and they also had complementary bottled water. ALL WAS PERFECT BUT DESK CLERK WHEN WE CHECKED IN AND WHEN... More 

Helpful?
Thank Bebevee59
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 11, 2016

Beds very comfortable, room clean and hotel well kept. Coffee in room was poor and they had no regular (only decaf). Breakfast in lobby was mediocre but adequate. All in all, not a bad place to stay. Location is central and convenient to all of Del Rio. Check-in accommodations and room requests were honored and appreciated.

Helpful?
Thank Sarah M
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Sarah M, I want to thank you for sharing your experience with us at the Holiday Inn Express Del Rio. I am delighted to hear that your stay was a pleasant one for the most part. I am sorry to hear that the quality of our breakfast was not to your satisfaction. I have shared your concerns with our... More 

Canyon, Texas
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 10, 2016

I traveled to Del Rio for business and chose this hotel from the reviews.Great place to stay the room was clean the air conditioner worked very well. The desk staff was great and offered a great location for supper. The breakfast had a good variety. Will stay here again.

Helpful?
Thank moe40moe
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi moe40moe, Your generous review is very much appreciated. I am happy to hear that our positive reviews were a factor in your decision to stay with us. Our guests are everything to us. We want our guests to have the best experience when staying with us and it is a goal we strive for everyday. I am very pleased... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Nice hotel, good location, walking distance to stores and restaurants. The rooms are spacious, modern. They have a fridge and microwave in the rooms. The staff was very professional and attentive. Breakfast is bountiful but typical. I will be back.

Helpful?
Thank Danny M
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Danny M, Thank you for your generous review! We are very happy to hear that your stay was to expectations and satisfaction. I have shared your comments with our team and they pass along their absolute gratitude. Thank you again, Danny M, and please come again real soon! More 

Lubbock, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

My family has stayed here twice and I'm reviewing again because it's such a great HIE. The beds/ linens were extremely clean and comfortable which is a big deal to me, breakfast was terrific, and the pool is the nicest pool. It's obvious the manager and staff are professional and hard working.

Helpful?
Thank Dan-Cathy
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Dan-Cathy, Thank you very much for your kind review! I am very happy to hear that your stay with us again met your expectations. Our guests are very important to us and we show that in all we do. We appreciate your acknowledging our efforts as our goal is to meet and exceed our guests expectations on each stay.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Staff not very friendly, couldn't find my reservation. Had to get a different room , they told me they were all out of the room I reserved, which I found odd, seeing has how I was able to reserve in the first place?? My mom went in a talked to the lady at reception and somehow was able to get... More 

Helpful?
1 Thank Cassandra R
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Cassandra R, Thank you for sharing your experience and bringing your concerns to our attention. I want to apologize for the inconveniences regarding your original reservation and stay experience. I am pleased to hear that it was eventually worked out although the timing and availability of your preferred room, and importantly the service,could very well have been improved upon.... More 

Temple, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

We stayed here for four nights and I have to say our room was clean, cool and comfortable. I would stay here again. Management was very accommodating on our second room we reserved by allowing us to switch rooms closer to our first room. I appreciated that very much. Maid service did a great job each day restocking everything and... More 

Helpful?
Thank aggiegirl67
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi aggiegirl67, Thank you for the awesome 4 star review! We are very happy to hear that your stay was a great one. We are all about our valued guests! Your generous review has been shared with my team and I pass along their absolute gratitude. As well, we are grateful for your kind recommendation. Thank you again, and please... More 

Houston, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2016

Our room was nice. The exercise room had no operating a/c; a fan could be turned on but it circulated hot air. 'Understand from another regular guest that the a/c in the exercise room had not been working for quite a while. The breakfast was very good. Many choices. Daily San Antonio newspapers.

Helpful?
Thank Bill B
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Bill B, I want to thank you for taking the time to share your experience at our Holiday Inn Express in Del Rio. I am very pleased to hear that your room was to expectations and that our breakfast with its many choices was to your satisfaction. Our fitness center, on the other hand, has had some challenges with... More 

Brownsville, Texas
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 23, 2016

The desk clerk was not helpful. I was located on the top floor and discovered that the ice machine was not working. So went back to desk and he said "Oh yes, we are getting it looked at." I had to ask where there was an ice machine. He responded on the 2nd and 3rd floors. I told him it... More 

Helpful?
Thank binder40
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hello binder40, I want to thank you for taking the time to share your experiences regarding your stay with us recently. I offer my sincerest apologies for the way we handled informing you of the location of working ice machines and the way in which the service given you was not in keeping with our standards. Please be assured that... More 

Pueblo, Colorado
Level Contributor
175 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed February 5, 2016 via mobile

Very clean and friendly hotel. Beds comfortable, lighting somewhat limited in the room. Thick towels etc. would have liked to have had a desk chair instead of an over stuffed chair and a light near the table instead of in the corner. All in all this was a good deal and value.

Helpful?
Thank james s
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi JimPuebloColorado, We are very happy to hear that your stay for the most part was a restful one as well as a good deal and value. Your concerns regarding the bed comfort, lighting, and the thickness of towels has been addressed and improvements will be made. Thank you for letting us know. We appreciate your taking the time to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express & Suites Del Rio

Address: 2410 N Bedell Ave, Del Rio, TX 78840-8024
Location: United States > Texas > Del Rio
Price Range: $108 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Del Rio 2.5*
Number of rooms: 93
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