La Luna Inn
2599 Lombard St, San Francisco, CA 94123-2503
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About
#160 of 244 hotels in San Francisco
Location
3.8
Cleanliness
3.7
Service
3.5
Value
3.5
We combined smart and stylish, custom designed furnishings with just enough 1960s "Motor Inn kitsch" to create a fun, whimsical atmosphere at La Luna Inn. The interior of our guest rooms feature all custom designed furnishings, pillow-top mattresses, plush bedding and modern amenities including flat screen TVs and free wireless internet access. The Large Deluxe Rooms in building 2 have mini refrigerators. Free parking on site and a complimentary lite continental breakfast served every morning in the lobby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
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Room features
Air conditioning
Housekeeping
Telephone
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Arabic and 3 more
Location
Full view
89Good for walkers
Grade: 89 out of 100
49Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
2599 Lombard St, San Francisco, CA 94123-2503
Getting there
Rental CarsSee rental cars from $37/day
777Reviews10Q+A100Room tips
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Lima Y wrote a review Nov 2022
Please avoid this hotel at any cost because they are not trustful. If you have booked already then try to cancel it, unless you want them to steal your money. I will surely tell you my experience so you will be informed and don't experience the same thing as I did which was so bad. It give me trauma. I was in San Fracisco already and looked for a nice hotel. Casey (a guy that works there at reception) gave me a good deal per night, USD 60 including tax. Anyway upon my check in he made a huge mistake by taking out twice the amount I had to pay. Beside he took also another huge amount that I didn't know about it. He took my card and I don't know what he did but he could place transactions without my permission. Luckily I get notifications right away, so I asked him about it. He said that is deposit but it should be not taken from my account. He also said because they made some renovation during COVID, the system is also changed and is not working properly. To amends his mistake he came up wih a proposal which was to give me extra discount, USD 40 per night including tax. I sure accepted this. All this happened behind his boss back. He charged me by "mistake" USD 700,-. Casey tried to redo this but I still needed to wait 8 days because of the rules of the bank I use. To make sure I will get my money back I satyed longer than I really wanted in San Francisco. So after a fews days I extended my stay. Even without my present and nor authorisation he could take out money from my account. This was so scary so I asked him how this is even possible but I didn't get answer and he tried again to cancel the transaction.... but yeah for this new transaction I had to wait again 8 days. Anyway almost beng there two weeks in cold San Francisco I decided just to leave and believe I will get back my money. Luckily a day before I received 2 out of 4 transactions back. During my check out Casey did not say anything. Once I was in Flixbus to Los Angeles I got again notifications... He took money from my account without my permission and authorisation USD 410,- and USD 300,-. He knew I was heading to Los Angeles. I blokcked my card immediately. I don't know how he was able to take money from my account, without permission. I've never experienced anything like this. When I reached out to his boss he didn't take me serious and supported his lies. They basically stole money from me. I have reported and hopelly will get back everything. I wanted share my experience so you wouldn't expierence the same.…
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I'm so glad we booked here for our stay in San Francisco. The location was ideal with plenty of bus services around. The beds are so comfortable! The shower is good, the service was fantastic..cleaned the room every day with fresh towels and the bed made every day too. I would recommend this place to anyone wanting a stay!
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Not anything the hotel can do anything about but there were a few homeless people around the area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
For this review I contacted the hotel and the rate is 149 dollars. It is on priceline for 94 after tax at this very moment. Found the room on priceline and stayed for about 4 days averaging 85 a night after taxes. When you take into account the free parking that is offered this translates into a great deal. The room was near the road but i did not mind as i like to gaze out the window often and the noise does not bother me at all. Furnishings are par for the course and everything in the room was clean. My only issue was that once the sun goes down i could not see anything in the room. The lighting was so dim and depressing it took allot to get used to. When i say dim i mean it was hard to even read the ingredients on a food box without going into the bathroom. We started to leave the bathroom door open and the light on so we could see better, but sometimes the fan noise became bothersome. Other than that i would recommend this place do to the price when booking third party do to the price. For some reason if you book direct they feel inclined to charge near double. Actually just now, while writing this review on the steps, I was just confronted by a man asking me if i "knew him". He opened the door previously when i sat down to smoke and slammed it shut right away which i found wierd. This time i sat down to do the review and smoke. He comes out, so i stand up to make way on the stairs. He says with allot of hostility "do i know you?!" I said what? He then repeated himself and got near my face while looking sideways at me. He grabbed his bag and got into his car and sped away. So be careful at nite time because this was scary for me and this man appeared to be on drugs. …
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ManagerDM, General Manager at La Luna Inn
Responded Mar 16, 2020
trapaholic - Thank you for taking the time to provide us with this valuable feedback. We will be sure to pass it along to the staff. Thank you for choosing La Luna Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice Motel with friendly staff and some awesome amenity: 1. price 2. located close to Palace of Fine Arts, Chesnut St. (bars, restaurants, cafes) and Golden Gate Bridge 3. small breakfast 4. parking for free. The Lombard St. can be rather loud in the morning during the week, but I get up early to watch the sunrise at Fort Point. The bed was perfect and I could sleep really good. Keep in mind, that it‘s not a 5* luxury hotel. But everything was nice and clean. I was really satisfied. Thumbs up!
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Feb 19, 2020
Love this! Thank you for the great review and for appreciating all that we have to offer. We hope you come back to see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, which is really what this motel is for. It was super convenient. The room was very clean. Service was decent. We didn’t eat breakfast there, really wasn’t much to choose from but we got to eat at other places. I was there for a total of 4 days.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Dec 30, 2019
Thank you for choosing La Luna Inn and for taking the time to write us a review. We are happy to hear that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent there about 4 nights and there were both pros and cons styaing here. Pro: Location close to marina, golden gate Bridge, walkable to restaurants nearby. Free parking: lots of parking spots and safe. Breakfast : breakfast was a typical breakfast most hotel served i.e. Breads, toasters, jams, milk, coffee, instant hot chocolate, orange, apples, oatmeal. Cons: Dated room: we stayed at the rear of the hotel so. It was not noisy at all but we didnt like the smell of the room once we walked in. The room was very dated like torn lampshed. The carpet was quite dirty and they didnt clean the carlet and we knew because we dropped something on the floor and it was still left there after we got back at night.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Dec 19, 2019
Hi, Thanks for choosing La Luna Inn. We are happy to hear that you enjoyed our many amenities and location. We have passed along your comments regarding housekeeping and room freshness. We appreciate the feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we stayed at la luna got put in a room at the rear of hotel positive : No road Noise Room clean close to bus stops and walkable to bar / restaurants safe area Negatives No Fridge as advertised Room and furnishing very dated and in need of upgrade Have spent over 4 weeks trying to get $100 deposit returned was told when checking in would be returned in a few days after leaving but when checking out a notice was on reception saying would take up to 10 days !!!!! Back home now sent several Emails and still no deposit returned !!!!!!
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Dec 16, 2019
Hi jaf123fowle, Please email us at gm@lalunainn.com to get this issue taken care of.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When my husband and I stayed at La Luna Inn recently, I was severely disappointed. The curtains in our room were torn as were the lampshades. There was one child sized plastic chair in the room. The bathroom was clean and had ample hot water; however, the tub was chipped and dreary looking. There were stains on the comforter cover that didn't show until the lights were on at night. In the office, the "personnel only" door looked like someone had kicked it creating a long crack. Although the person at the desk was cordial when we arrived, the stay overall was unpleasant. The motel is run down.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Nov 22, 2019
Anna K, Thank you for taking the time to send us your comments. We are sorry to hear that your stay was not all that you expected and we appreciate the feedback. We will make sure to pass along your concerns to the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious room, with tv, fridge and coffee and comfy bed. Fresh towels daily. Exceptional help from all staff on the desk with tips and recommendations to help us enjoy our stay. Not the hotel’s fault that the road was being dug up outside and a cleaning crew were power-washing the building, but combined with the traffic it was noisy! WiFi was patchy. We were an easy walk to the Marina where we watched the superb Blue Angels in a display. Buses to Fisherman’s Wharf and the Bridge depart from close by. We would stay again.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ManagerDM, Guest Relations Manager at La Luna Inn
Responded Nov 22, 2019
Hi beachbuddy10, Thank you for choosing La Luna Inn and for taking the time to write us a review. We are glad to hear that you enjoyed your room and its amenities. We are proud of our location and love San Francisco so it is nice to hear you did as well. We hope you come back to see us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in SF for a short stay during a multi-state west coast trip. Wanted something close to the Presidio and Fisherman’s Wharf without spending an arm and a leg. Chose La Luna based on some other reviews and were very happy. Fancy? No. Huge room? No? Clean, great location, felt safe, great service? You bet! If you have traveled in Europe or Central/South America and are familiar with smaller rooms you’ll be fine here. The staff - both day and night - were superb! Gave us helpful info and let us leave our rental car there past check out on Sunday so we could meet a friend for lunch before heading for the airport. (Breakfast is very marginal, but there are loads of markets, eateries, and coffee shops everywhere you look on Lombard and Chestnut - go explore!)
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Rooms are all about the same, I think
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from ManagerDM, Manager at La Luna Inn
Responded Oct 20, 2019
Dear 193MaryB, Thank for the excellent review! We are happy to know our motel is exactly what you were looking for. We hope you enjoyed your West Coast trip and look forward to welcoming you back again the next time you are in San Francisco. Kind regards, La Luna Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$108 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la luna hotel san francisco, la luna motel, la luna inn
FORMERLY KNOWN AS
Pacific Motor Inn
LOCATION
United StatesCaliforniaSan FranciscoMarina District / Cow Hollow
NUMBER OF ROOMS
62
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Claim Your ListingLA LUNA INN $93 ($̶1̶1̶2̶) - Updated 2022 Prices & Motel Reviews - San Francisco, CA
Frequently Asked Questions about La Luna Inn
Which popular attractions are close to La Luna Inn?
Nearby attractions include Lyon Street Steps (0.2 miles), Letterman Digital and New Media Arts Center (0.3 miles), and Reed & Greenough (0.1 miles).
What are some of the property amenities at La Luna Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at La Luna Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at La Luna Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to La Luna Inn?
Conveniently located restaurants include Home Plate, Super Duper Burgers, and Delarosa.
Which languages are spoken by the staff at La Luna Inn?
The staff speaks multiple languages, including English, Spanish, French, German, Arabic, Swedish, and Filipino.
Are there any historical sites close to La Luna Inn?
Many travelers enjoy visiting Golden Gate Bridge (2.4 miles), Alcatraz Island (2.3 miles), and Battery Spencer (4.2 miles).
Is La Luna Inn accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.