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About
#105 of 248 hotels in San Francisco
Location
4.4
Cleanliness
4.5
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders Bronze level
The Marker is unique boutique-style hotel located steps from Union Square. Opened in 1910 as the Bellevue Hotel, this quintessential Beaux-Arts building welcomes guests with rooms decorated with expressive pops of color, statement walls, and a unique collection of furniture.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Happy hour
Wine / champagne
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish, Chinese, Filipino
Location
100Great for walkers
Grade: 100 out of 100
248Restaurantswithin 0.3 miles
93Attractionswithin 0.3 miles
Contact
501 Geary Street, San Francisco, CA 94102-1640
Getting there
Powell StBART6 min
Powell StMuni7 min
Rental CarsSee rental cars from $37/day
3817Reviews58Q+A100Room tips
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Really expensive stay at over 350€ per night. - room is really old, bed in a bad shape, carpet is disgusting, wall paper is pealing, blinds are broken, furnitures are a mismatched - room is super dark, can’t get proper lighting - can’t get hot water in the morning to take a shower !! - have to ask every single day the front desk for the room to be cleaned up - breakfast isn’t worth the money by car - staff is indifferent at best But they have a cool fireplace 🤷
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Just don’t book there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+themarkersf@thesocialstation.com, Public Relations Manager at The Marker San Francisco
Responded today
We appreciate you taking the time to share your feedback, Matthieu. Its disheartening your stay with us was disappointing. We strive for quality so its unfortunate that our cleanliness and the condition of our rooms and property didnt meet your expectations. We also regret that our service and breakfast was less than ideal. Well be sure to discuss your concerns moving forward. We hope to host you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
The Marker is the perfect San Francisco get away hotel. We love the character of boutique hotels but usually find we have to sacrifice room and cleanliness for character. Not so with the Marker! Room was spacious, clean and also full of character! The staff was so friendly and attentive. This is our new go-to hotel for San Francisco getaways!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded Nov 21, 2022
Thanks for the excellent review, Teresa! We're delighted your time at The Marker San Francisco was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our spacious and clean rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel routinely overbooks their rooms and then moves random people to a hotel miles away when they try to check in. It’s happened multiple times and they always say “we didn’t overbook, we flooded a room, here’s a room at a less nice hotel 2 miles away” with no other options. Literally false advertising. I booked this hotel because my meetings are in central SF and now I’m ubering back and forth every day. They overbook to make sure they max revenue out and then make you pay for it. DONT BOOK HERE.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+themarkersf@thesocialstation.com, Public Relations Manager at The Marker San Francisco
Responded 3 days ago
Thank you for your feedback, georgiah598. Were disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and comfort. Its unfortunate to know that you felt we could have done a better job, but were confident that we can provide you with a more positive experience in the future. Wed love to host you soon and give you the wonderful experience we have become known for here.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Salesforce TrailblazerDX was held in San Francisco, and I was looking for a place that was close by, and The Marker was a 10 minute walk. Contrary to the website, the rooms were a little dated, but it did have a nice old school feel. The rooms were a bit small, but functional. You have your bathroom with a tub and shower, mini fridge, closet and safe. There are a lot of good restaurants on the way to the Moscone center(where the convention was held). I also did have an issue with no hot water one morning when trying to take a shower. When I mentioned it to the front desk, they said they would look into it, and I did not have another issue afterwards. When you go outside, you will experience a lot of homeless in the area. I have witnessed people defacating on the sidewalks, even in front of the hotel. When you're walking, you may want bring an extra pair shoes in case you step on a human landmine(which I did). Overall, The Marker is in a decent location. Depending on your comfort level regarding safety when you are outside, I would still recommend staying here again as they are pet friendly, and a generally good location with regard to the city.…
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Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Service
Room Tip: Make sure you're not in the smaller rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+themarkersf@thesocialstation.com, Public Relations Manager at The Marker San Francisco
Responded 1 week ago
Thank you for the feedback, Reggie. While its great you enjoyed your time with us, we regret that our room size, water temperature and location didnt meet your expectations. We hold ourselves to a higher standard so well be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here this last weekend and no hot water in multiple rooms even after brought to attention of front desk. Attached restaurant is short handed and overpriced. Hot chocolate $10. Honey honey cafe 1-block up street far better and Les expensive.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded 4 weeks ago
We appreciate your feedback, 964lm. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our water temperature, service and amenities was not on par with the high standard we're accustomed to sharing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had pretty low expectations of the Marker, based on reviews. I stayed here recently for a few nights. I would say it surpassed my low expectations, but I do not feel inclined to stay here again, and my search for a decent-quality San Francisco hotel continues. The room was relatively clean and spacious enough. Overall it needed renovation although the bathroom (though small) seemed like it must have been redone not too long ago. The room was somewhat depressing in that the window looked out on the next-door building and the lights in the room were very dim. A couple of minor problems during my stay: First, apparently when I checked in I was given the wrong room, and this led to the hotel shutting off my room key the next day. But they fixed this problem right away. Second, on my second night there somehow the heating/cooling system malfunctioned and the room got stuck at around 78/79 deg. F. I alerted the front desk to the problem the next morning, and it seems the problem was fixed very quickly. Location is convenient but seemed to be right on the border between a sketchy area and a less sketchy area. A fairly dirty area, but I guess this is typical of present-day San Francisco. I did not feel unsafe when walking around the area but I spent most of my time at meetings or away from the hotel area.…
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Date of stay: February 2023Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: I'd recommend asking for a room with a view of the street if you're claustrophobic.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded 5 weeks ago
We appreciate your feedback, Extraordinary811550. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been here for 3 days booked a corner junior suite. We were 1st shocked that the hotel was not looking at all like the pictures from their website. Everything here is like in the eighties from bathroom to furniture. Window must be single glass as you can feel the wind coming in. We are European so we don’t turn on AC (very noisy one by the way) so it gets chilly over night and the quilt are too light to be warm at night. When any other guest takes a shower or a bath in the hotel you have the impression that pipes will exploded in the wall and that makes so much noise that it will wake you up instantly. Obviously no money was put in this hotel for maintenance and a lot of it should be in order to make this hotel a nice place to stay at. Price are outrageous considering the service and quality of this hotel. The only nice/ helpful person in hotel is Fabio the manager whom trying to make you stay better considering the product he has to work with. It is a shame they don’t put money in as they could have a very nice product. Location is good and less unsafe that market street. Unless they improve the hotel and upgrade it will not stay here again and definitely not for the price they are asking. Checking hotel and their services is what I do for a living. Obviously too many thing to be unhappy about to recommend anyone to stay here.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded Feb 13, 2023
We appreciate you taking the time to share your feedback, JulieL414. We're disappointed to hear about your experience. We are scheduled for a renovation within the year. Regarding our temperature control system, we would have gladly provided you with additional blankets had we known you were uncomfortable, and there is also additional bedding in the closet of our rooms for your convenience. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In general it is a great place to stay for 2 or 3 nights, room service was good and efficient, every morning you can have a "free coffee" and even you have a fitness center so well equipped. The main problems with our stay here were the area where is located (near to tenderloin area) and one of the man at front desk, he was decided to give us a poor service when we most needed (problem with one of our credit cards). Careful to go out at night in this area.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded Feb 12, 2023
Thank you for taking the time to submit this feedback. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a business trip and booked based on reviews. I should have followed my gut and stayed at one of the other places i have been to previously when coming to SF. Checking in was a problem because their keycard machine was not working. After about a half hour of sitting in the lobby (with other guests who could not go to their rooms either) I got up and asked the young lady at the front desk. She immediately got very terse with me and told me that the people who could "fix" the machine were "in a meeting." My thought was "well get their butts out of a meeting so we can get keys and go to our rooms"! Guests first, correct? It was only after I suggested that someone from housekeeping or maintenance could take us to our rooms that we were finally brought up to our rooms. Even after all that, I had to call to the front desk to ask for a key, and it seemed like it was a total surprise that I was asking for keys. My room was "OK" - but just OK. The light in the entry does not work (switch is broken?), and the light on the desk does not work. I was told by one of the staff that maintenance would be up to take a look, but that did not happen. This hotel is in need of an update. Everything in the hotel feels pretty worn and tired. One thing that is out of the Marker's control is the quality of the area, and the number of homeless people that are around. Sorry, but I won't be back to this hotel on future business trips.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded Feb 3, 2023
We appreciate your feedback, Ted. We're disheartened that your time with us was less than ideal. We will be sure to alert the appropriate members of our management team to rectify these issues. We care deeply about our guests and want to provide the best service possible. Thank you for bringing these concerns to our attention. We hope you give us another chance to host you soon so we can share a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The marker hotel in San Francisco is a quiet refuge in the storm of the city. It’s calm and quiet and beautiful and clean! My room was clean and cozy and the bed was so comfortable. The lobby is amazing with two beautiful fireplaces and a gorgeous staircase. The staff is accommodating, friendly, and kind. This will be my go to hotel from now on in San Francisco.
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Date of stay: January 2023Trip type: Traveled solo
Room Tip: Make sure you check out both fireplaces in the lobby, such a beautiful place to hang out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Harry S, Public Relations Manager at The Marker San Francisco
Responded Jan 21, 2023
Thank you for the kind words, Mary! It's excellent you enjoyed your time at The Marker San Francisco! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$191 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimpton san francisco, hotel monaco san francisco
FORMERLY KNOWN AS
Hotel Monaco San Francisco - a Kimpton Hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District
NUMBER OF ROOMS
208
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Claim Your ListingTHE MARKER SAN FRANCISCO $131 ($̶2̶9̶8̶) - Updated 2023 Prices & Boutique Hotel Reviews - CA
Frequently Asked Questions about The Marker San Francisco
Which popular attractions are close to The Marker San Francisco?
Nearby attractions include Marrakech Magic Theater (0.07 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at The Marker San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Marker San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Marker San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Marker San Francisco?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Marker San Francisco?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at The Marker San Francisco?
Yes, guests have access to a fitness center during their stay.
Is The Marker San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at The Marker San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Marker San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Marker San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.