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We stayed 14th-17th May. We arrived late about midnight and were checked in by a lovely lady. We had a room in the court area.
The rooms are basic and small. We asked for extra pillows, which were provided. The rooms were really cold and...More
Thank Jess2305
Response from Charles W, Front Office Manager at The Good HotelResponded today
Hello Jess2305,
Thank you very much for your 4-star review of Good Hotel. We're sorry to hear that your room was cold. Each of our courtyard rooms have heating and cooling. Our front desk team are also happy to deliver additional blankets to your room...More
We stayed here for 2 nights Our room was clean but did have a smell they did offer us a room change but after a 12 hour flight we didn't bother. It is not a good area no fault of the hotel lots of rough...More
Thank joycewalesengland
Response from Charles W, Front Office Manager at The Good HotelResponded yesterday
Greetings joycewalesengland,
Thank you for your review of Good Hotel. We are sorry to hear about the room issue, but are happy to hear that our team offered a different room so that you would be comfortable during your stay. Our coffee and tea service...More
stayed at the Good Hotel for 3 night's from 28/04/18 the worst Hotel I have ever had the misfortune to stay in and that's being polite. The room was filthy the area is dire and not very safe we were told not to go out...More
1 Thank michaelandbridge2018
Response from Charles W, Front Office Manager at The Good HotelResponded 2 weeks ago
Hello michaelandbridge2018,
I'm very sorry to read your review. It certainly does not reflect the standards that we have set for the property, nor does it represent the service levels our team offers our guests. I do hope that you inquired about different room options...More
Nightmare hotel..room smelt strongly of urine the hotel is situated in the roughest part of San Fransisco not safe to go out in evenings, homeless everywhere, gangs on street corners and injecting!!! Complaint gone in to US airtours wouldn't stay there if it was free!!!!!...More
I have just spent 3 nights at the good hotel in San Francisco and by far the worst 3 nights I have had. The rooms have shutters which were all stained. The room was very noisy on a night due to the traffic and homeless...More
3 Thank lozcowling
Response from Charles W, Front Office Manager at The Good HotelResponded 3 weeks ago
Hello lozcowling,
We are very disappointed to read your review. We want all our guests have a safe and comfortable visit and it appears we were not able to provide this for you. I hope you were able to speak to someone at our front...More
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized
...More
streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Response from Charles W | Property representative |
Hello John H,
Yes, we offer rooms that meet US ADA requirements. Please reach out to our reservations team so that they can ensure we book the best room your travel needs.
Response from Charles W | Property representative |
Hello Johanna B,
Our neighborhood is rapidly changing. Formerly, this area was largely industrial area with inexpensive housing, small businesses and empty warehouses. Now Twitter, Dolby, the Alonso King Ballet School are... More
Hello Johanna B,
Our neighborhood is rapidly changing. Formerly, this area was largely industrial area with inexpensive housing, small businesses and empty warehouses. Now Twitter, Dolby, the Alonso King Ballet School are breathing new life and foot traffic into the neighborhood. Like anywhere in the SF there are homeless people on the street and sadly public drug use is on the rise. We are committed to working with SFPD and other city services to ensure that our guests have a safe visit and that our property is secure. The Good Hotel team is proud of our diverse neighborhood and are happy answer any questions our guests have about visiting San Francisco.
