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W San Francisco

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W San Francisco
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1,970 Reviews from our TripAdvisor Community

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Showing 1,826: English reviews
Dubai
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

W has its own style, unfortunately it did not agree with me not when im paying USD 600+ per night. We had 5 rooms same catagory, but my room 2201 was much smaller than the rest. The decor dosent appeal to me and i know they will say they are different but i much prefer the traditional luxuries of a... More 

Helpful?
Thank vikramvs
Management response:

Hello, Thank you for your honest feedback, we truly appreciate the time spent in writing your honest opinion, and sharing it with us. We are sorry that you encountered inconveniences in your stay and it looks like you experienced one of our busiest time of the year with a rate over $600. We are constantly trying our best to better... More 

Hong Kong, China
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Just spent 4 nights at the W in SF and have to say that I will never go back. First of all the hotel is old and dated. Second and more importantly the service is very poor and I was tempted to switch hotels but I could not because my colleagues were also staying with me. The check in experience... More 

Helpful?
Thank Michael C
Management response:

Hello Michael, Firstly, thank you for bringing this to our attention and for sharing your candid feedback with us. We truly appreciate your opinion as a knowledgeable traveler. Secondly, believe me when I say that we highly care about our W guests, specially our SPG guests. We manage broad interdepartmental SPG member efforts and I am sure you have seen... More 

London, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I was looking forward to staying at the W as I always associate them with being 'cool and funky'. I have been to the W in London for drinks and was very impressed. In this hotel, the lobby, bar and dining room were great and what I expected, but the room I was in was like a 1990s throwback with... More 

Helpful?
Thank StreamsUK
Management response:

Hello, Thank you so much for your honest feedback, we truly appreciate the time spent in writing a note to us. Thank you for being a W loyalist worldwide, you seem to identify the common denominators throughout our hotel, well done! In regards to the rooms, we completely agree with you. We were the second W building constructed from the... More 

United States
Level Contributor
225 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is perfectly situated next to Moscone Center. It's perfect for conference-goers. My room wasn't ready upon early AM arrival, but I had full bathroom in gym to shower and get ready after a long flight. I had a corner room on 12th floor. It was beautiful and spacious and quiet. It was a very big room with a... More 

Helpful?
Thank Cregan8256
Management response:

Hello, WOW! Thank you for that amazing note. We truly appreciate you! We are glad that we were able to elevate your experience and provide you with our high performance FIT, amazing gym, and a vibrant atmosphere. Let us know when you are back in town. We would love to accommodate you again. Natalia Silva Marketing Manager @wsanfrancisco More 

new york
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked the W. It was a comfortable hotel in a busy area of SF, The staff is excellent and hey have a very solid gym. The rooms wre large and well appointed with all the amenities you need and want. One issue I lost my beloved and well curated IPOD and head phones and while I take responsibility for... More 

Helpful?
Thank stevieNewYork
Management response:

Hello Stevie, Thank you for your kind note! We truly appreciate you. We are glad you had an amazing stay and enjoyed our cool FIT room. I'm so sorry for your loss and although you have already reached out to our team and attempted it's rescue, I will try on my end as well and see if a lost IPOD... More 

Ann Arbor, Michigan
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Tried to stay here during a weekend visit and it didn't go well. I knew it wasn't going to be a good experience when my stay wouldn't show up in my SPG profile, which concerned me because I wanted to make sure that my reservation still existed. After calling multiple times I was assured that it wouldn't be an issue,... More 

Helpful?
Thank jetsetter190615
Management response:

Hello there, Firstly, thank you very much for the candid review and useful information. We are truly sorry for the inconvenience that you experienced with your reservation. Once you get a confirmation e-mail of your booking you should not be having issues searching for your reservation on your SPG app, and since you are not mentioning any direct issues with... More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

used toiletry given to my room but complained n replaced all new n nice Bliss toiletry, very helpful staff n great location. deco in the room is abit dated but very comfy bed n great location. will stay there again for sure!

Helpful?
Thank kc w
Management response:

Hello, Thank you for your kind review. We truly appreciate your honest feedback. We are glad that our talents helped you out with our Bliss products, we are always at your service just ask us Whatever/Whenever and we will be able to elevate your experience. P.S. We will renovate our rooms in 2017! We hope you will visit us then... More 

Munich, Germany
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel in an excellent location in San Francisco. Very central. The hotel is always very busy and so service is slow and the front desk has very long lines most of the time. The rooms are great with very comfortable furnishings and a nice bathroom.

Helpful?
Thank Ranjit1009
Management response:

Hello Ranjit, Thank you for the time spent on writing this note to us. We truly appreciate your honest feedback. We are glad that you enjoyed W San Francisco and our beautiful rooms. We are sorry that you experienced one of our busiest time of the year, we are constantly trying to better ourselves in coordinating arrival times for all... More 

Linden, New Jersey
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

W hotels are always very trendy and nice. This one is no different. Amenities were clean, towels were ample and room had a lovely view. Area is great too. Lots to eat and see in the arts district and you're right around the corner from Market and a number of museums. Downside to any W comes with the price -... More 

Helpful?
Thank bodhi_sam
Management response:

Hello, Thank you so much for your candid review. We truly appreciate your honest feedback.We are truly sorry for the inconvenience of your overall experience at W San Francisco due to the factors that you mentioned. The price point of our hotel, or any hotel of our caliber, is mostly based on the real estate value of San Francisco market... More 

Sunny Isles Beach, Florida
Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Starwood hotels are known for their comfortable beds and its true. The beds are heaven. We had a double room - sleeps 4 - that was well designed with a large bathroom and, spotlessly clean. The hotel will provide a Keurig and coffee for your room if you ask. We loved the location - it was a couple of blocks... More 

Helpful?
Thank mermaid939
Management response:

Hello, Thank you so much for the kind note! We truly appreciate you. We are happy that you got to enjoy the beautiful city of San Francisco, everything being very accessible from the hotel. Don't be a stranger, and swing by and say hello next time you are in town. All the best, Natalia Silva Marketing Manager @wsanfrancisco More 

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Staying in SoMa

Neighborhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighborhood home. Most of its freeway-sized streets may not capture the same character as other neighborhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
In the heart of the SoMa district, and neighbors with the San Francisco Museum of Modern Art, W San Francisco faces the beautiful Yerba Buena gardens and is a short walk to Union Square's shops. ... more   less 

Additional Information about W San Francisco

Address: 181 3rd St, San Francisco, CA 94103-3107
Location: United States > California > San Francisco > SoMa
Price Range: $195 - $959 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W San Francisco 4*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Starwood, Priceline, Odigeo, TripOnline SA, Cheap Tickets and Jetsetter so you can book your W San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w San Francisco Hotel San Francisco
w Hotels San Francisco
w Hotel San Francisco
Hotel Style:
#16 Spa Hotel in San Francisco
#16 Green Hotel in San Francisco
#36 Business Hotel in San Francisco
#39 Luxury Hotel in San Francisco
#61 Romantic Hotel in San Francisco
#70 Family Hotel in San Francisco
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