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Take in the cutting-edge technology scene, avant-garde spirit, and W San Francisco cosmopolitan ethos. Embodying San Francisco, California's unique energy and style, our hotel places guests near downtown must-sees like SFMOMA, Chinatown, and Oracle Park. Settle into spacious hotel rooms and suites with sweeping downtown San Francisco views, pillowtop mattresses, and fully-stocked mini-bars. Maintain your workout routine at our on-site restaurant. Refuel anytime at TRACE, our signature farm-to-table restaurant, or stop by the Living Room Bar for handcrafted cocktails in a vibrant setting.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I've stayed at this property several times and my most recent visit was by far the best one yet at this hotel. The property is in a great location if you are there to see major sights and attractions. It is also conveniently located if you are attending a Giants baseball game.
The rooms have the signature W design, which I happen to like but they may not be for everyone. However, the rooms are definitely showing wear and tear. The property recently installed water bottle refill stations on every floor, which is great. The hotel gym is fantastic, if you plan to use it; I was impressed by the space and the available equipment.
The hotel charges a Destination Fee, so make sure you are getting full use out of everything that the fee includes. The front desk should have a card or a QR code you can scan that lists all the current amenities. Speaking of the front desk, Sean deserves a shout-out. He was awesome at check-in and very helpful.
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Date of stay: May 2024
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Trip type: Traveled on business
Room Tip:Â Make sure you maximize your use of the Destination fee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, General Manager at W San Francisco
Responded Jul 9, 2024
Hello B_LoTheRadar, Thank you for choosing W San Francsico during your visit. We appreciate you sharing how much you enjoyed your stay and our fantastic location. It was our pleasure having you, and we can’t wait to have you back! Take care, Sean Johnson Director of Hotel Rooms Operations
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Cannot rave about this hotel enough. Stayed there for my birthday weekend and they did not disappoint. Once they realized it was my birthday when I checked in until I checked out-it seemed as if all the staff knew it was my birthday and they went out of their way to make it special! The room was impeccable and properly taken care of each day. The location was extremely convenient to catch a street car or a cable car and a short walk to the Ferry Building. If you are looking for a place to stay that will take care of you and convenient-this is the place!
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Date of stay: February 2025
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 6 nights, and definitely not impressed. Compared to many other W Hotels in the rest of the world, W SF was more like a 3-star budget hotel. There were 2 of us, but every day they only replaced 1 bottled water. Even bathrobes, the replacement was only for 1. We had to asked for drinking glasses which will always be removed after room cleaning, and it was a pain to call to request day after day. Once I requested for a bowl and spoon so I can have my cereal in the room, they sent me a paper bowl and disposable spoon instead. Not a classy hotel at all, but ok if it is just for a no-frills business trip.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely hotel, beautifully decorated, great location, and wonderful staff (special shout out to JP at reception!). The rooms are good sized and there is lots of comfortable seating in the lobby as well. The Trace restaurant has great service and is a tasty option for breakfast/lunch; the food/beverage credit included in the destination fee makes the prices reasonable. The destination fee also includes vouchers for many wonderful local sites, the Museum of Modern Art is right next door and the California Academy of Sciences in Golden Gate Park is fun to visit for adults and kids alike (best to get there on the early side to avoid waiting to get in). We also used the vouchers for the cable cars which are a SF institution - and if the line at Powell/Market is too long you can hop on a few blocks up Powell Street with a much shorter wait.
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Date of stay: May 2024Trip type: Traveled with family
Room Tip: It’s right by the Moscone conference halls so is a great place to stay if you’re in town for a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, General Manager at W San Francisco
Responded May 13, 2024
Hello darapSF, Thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to the Museum of Modern Art and the California Academy of Sciences in Golden Gate Park. Thank you for choosing W San Francisco! We hope you will make the same choice when your travels bring you back to San Francisco. Take care, Sean Johnson Director of Hotel Rooms Operations
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When a hotel makes a relatively minor screw up and then more than compensates for the problem I am quite impressed. We had reserved a corner room small suite with a view at a good price ($240) and arrived yesterday to check in. A quite nice fellow checked us in, gave us a room on the 27th floor. We went up to find that the room had not been make up by the maid so we went back to the front desk. The fellow at the desk was deeply apologetic, gave us a room exactly one floor down, put a $40 food/beverage credit on our account. We spent the evening out at the Giants game only to return to the room and find a complimentary bottle of Cabernet and a nice platter of cheese, crackers, and fruit. The room was immaculate, everyone was sweet, and the minor error was fixed many times over. I would go back immediately. The room had an amazing view and represented an outstanding value. How's that for a view from a room at a decent value??
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Date of stay: April 2024
Value
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, General Manager at W San Francisco
Responded Apr 28, 2024
Hello Otto27, Thank you for your kind review of W San Francisco. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression; therefore, we are delighted to read you appreciated our Talent's effort in swiftly providing you with another room, and we are happy to know you loved our refreshing accommodations featuring breathtaking views. We are also glad you highlighted our extra touches, and we will be sure to pass along your compliments. It was a pleasure having you, and we look forward to your next visit. Please reach out to us at w.sfowh.insider@whotels.com, so we can make your next stay even more exceptional. Take care, Sean Johnson Director of Hotel Rooms Operations
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Hotels need to be first and foremost supportive of their guests. With Marriott I expect excellent support for business guests. Unlike other expensive Marriott hotels, breakfast is not free at W. Worse yet, you end up waiting in line to get a table, waiting for the food, and waiting for the bill (which is obserdly expensive $20 for oatmeal???). The ultimiate insult is the business center (which I had to use when my PC broke down). They have the nerve to charge $30/hour for the PC and paper is $0.50/page (if I remember correctly). This feels like a setup to take advantage of their guest - it's certainly not a level of support that I have come to expect from Marriott.
I don't know who they plan on hosting at W, but I recommend that business travelers skip this one.
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Date of stay: July 2024
Value
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Trip type: Traveled on business
Room Tip:Â No swimming pool or hot tub.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, General Manager at W San Francisco
Responded Jul 12, 2024
Dear DA8026, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for the wait time you experienced at breakfast. We are also genuinely sorry for any disappointment with the fees implemented at our hotel. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you once more for your feedback. We appreciate your business, and we hope to see you again the next time you visit the area. Take care, Sean Johnson Director of Hotel Rooms Operations
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We stayed here for a long weekend. The manager is very sweet and nice she took her time to provide recommendations for dining in the area. The people working at the front desk were so lovely to talk to. They gave us tickets to the MOMA, tickets for the tram, and two water bottles that we used to refill throughout our stay. The room is average but no complaints on cleanliness and it had everything we needed. When in a city like this one not much time is spent in the hotel room. The lobby has very much a club vibe with a DJ and bar lounge area. We stayed in a high floor so we were not impacted by any noise. The location was great.
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Hotels, General Manager at W San Francisco
Responded Jul 31, 2024
Hello Tiffanytravelholic, We are thrilled with your generous review, and we thank you for sharing your experience at W San Francisco! We love offering our guests luxury style, full of energy and access to the best of San Francisco. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit. Take care, Sean Johnson Director of Hotel Rooms Operations
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As a Marriott Bonvoy member, we stay at a lot of Marriotts and are usually very happy with them. During our most recent stay, the W San Francisco temporarily raised the prices due to an event in town resulting a nightly rate of $1500. The rooms are small and class B. We ordered a pot of coffee delivered to our room and were charged $29. The lobby is very loud and it was difficult to have a conversation. On a positive note, the housekeeping service was excellent. Overall, extremely poor value and we will not be returning to this hotel.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I really enjoyed my stay at W San Francisco. The rooms are spacious with all of the amenities needed to get you through the stay. As a tourist I didn’t mind paying the destination fee as I was able to use the inclusions. The lobby bar has a great vibe and was a nice way to unwind after a day of site seeing.
My only concern is that the rooms are not at all soundproof. You can hear if your neighbors are talking and showering.
All in all a pleasant stay and I would consider the hotel again if I was visiting the area
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, General Manager at W San Francisco
Responded Sep 4, 2023
Hello KimNutt, Thank you for the review, we enjoy hearing from our guests. We are always looking for ways to improve our guest experience, and we appreciate your illuminating review. Thank you for the praise for our in-room amenities and the vibrant atmosphere of the Living Room Bar. It was a pleasure hosting you, and we look forward to welcoming you back soon. All the best, Francis Gorman Resident Manager
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As a Bonvoy Platinum for Life member, I have been to a number of Bonvoy properties over the years. I can unequivocally state that this was the worst stay of my life. I will NEVER return.
First, because it was for a special event, I was required to pay in advance months before for the room and it was non-refundable. The rate for my room without tax was over $2,200 per night!! For a W. Fine, it is what it is. I held up my end of the bargain and paid for the stay in entirety when I booked.
Upon arrival, which was more than an hour after the promised check in time if 3:00, I was told the room was not ready and would not be for some time. I asked why the hotel couldn't live up to its end of the bargain. They took my money (and a lot of it) months before and I arrived well after the hotel's designated check-in time, not before. I was basically told to be quiet and be patient. I said it was unacceptable that I would now likely miss a 5:00 meeting because a room promised to me at 3:00, which I had paid for months before, was not ready for me. This is when they brought out a guy named Oscar, who purported to be some sort of manager but based on his unwillingness to help or even discuss the situation, he clearly was not any sort of manager. When I asked him if he thought the hotel was in the wrong here he told me he would cancel my reservation in full and give me a full refund. Thanks for the creative solution Oscar! The fact that your dump of a hotel was able to charge $2200/ night to begin with meant that there were no other vacancies in San Francisco. Finally, a woman named Gabi came out. She stated that she was also a manger but, unlike Oscar, she actually acted like one and had managerial authority. Miraculously, another room had become available and she put me in that one. Apparently Oscar was unable to locate this room or offer it to me only a minute before. Great manager. The hotel is the definition of amateur hour. Other than Gabi, the staff were across the board unprofessional and knowledgeable. They would be better suited to work at a Red Roof Inn. Good luck
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, General Manager at W San Francisco
Responded Jan 13, 2024
Hello Michael M, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for your loyalty to our brand. Having said that, we apologize that your room was not ready for you when you arrived and for the lack of satisfactory assistance from one of our Talent members. We have taken action with the appropriate individuals and will your feedback to help us better our guest services. On a positive note, we are happy to know you were satisfied with the hospitality of Gabi, and we will convey your compliments to her. We are grateful for your patience and hope you will give us another chance to make a favorable impression. All the best, Francis Gorman Resident Manager
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Hello there - thanks for asking!
The lift is key activated starting on the 5th floor.
The 2nd to the 4th floor are meeting rooms and our FIT.
Hope that helps.
See you soon!
Natalia Silva
Marketing Manager
@wsanfrancisco
Laguna Beach, California136 contributions62 helpful votes
I would call the hotel to be sure. I think it is about the view and what floor the room is in, the higher the floor, the better the view. Ask for a corner room and it will be slightly bigger. You can also take the risk and when you get there if you don't like the room just ask them to change it. If they have availability, they will do it for you either for a better view or for a larger room. AND if the person behind the desk is in a good mood, they may not even charge you for it.
There are more places to choose from in the San Francisco area.
PRICE RANGE
$232 - $496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w san francisco hotel san francisco, w hotels san francisco, w hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / SoMa / South Beach
NUMBER OF ROOMS
411
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Which popular attractions are close to W San Francisco?
Nearby attractions include San Francisco Museum of Modern Art (SFMOMA) (0.04 miles), Yerba Buena Gardens (0.1 miles), and St. Patrick Catholic Church (0.2 miles).
