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Hotel Union Square

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Hotel Union Square
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1,355 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Union Square
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Showing 1,118: English reviews
Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room and the cleanliness was super the staff excellent. With that said the cost of room rates were very high and were across the board did not find a hotel for under $200.00 a night before taxes and resort fees was an expensive adventure.

Review collected in partnership with this hotel

Helpful?
Thank B4PassingThrough
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to review us. We love hearing our rooms and staff were super and excellent! We hope to see you again in the near future. Best, Tyler More 

Orange, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The location is great. One block from Market Street and trolleys are right out front. Entire staff was very friendly, helpful, and accommodating. Appreciated the wine happy hour in lobby! Room was nice, bed was comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Danielle M
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the wonderful comments about our location, friendly staff and rooms. We are happy you had a great stay! Please come see us again soon. Sincerely Tyler More 

Santa Barbara, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Not worth the money - bathroom was moldy, chair was torn, other guests smoking and loud past midnight. Nice staff and parking attendant ---- simply cost of the room did not equal the quality of the room and stay.

Review collected in partnership with this hotel

Helpful?
Thank Jane L
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the comments on your recent stay. We are pleased to hear you enjoyed our staff however I apologize for the complications with your room. We value your feedback and appreciate you taking the time to let us know. Sincerely Tyler More 

Palm Desert, California
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Yes the location is in the heart of the tourist section and 2 minutes walk from Bart - BUT! After checking in - the lobby is cute - we went to my upgraded room. Stepping off the elevator we were slammed with the "old & musty" smell. The view from the room was depressing. The color scheme was depressing. Everything... More 

Helpful?
Thank CherylintheDesert
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to review us. We are pleased to hear you enjoyed our location however we are sad to hear you decided to stay elsewhere. We value your feedback and will go over this information with the team to help us improve. Sincerely Tyler More 

.
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly service, very good beds, somewhat small bathroom. Well situated close to Union Square. The other room facing the street was a bit noisy, the larger room very quite. A pity we could not stay longer.

Review collected in partnership with this hotel

Helpful?
Thank jarmos34
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the kind comments about your recent stay with us. We love hearing our staff are feindly and beds are comfy! We hope to have you back again soon. Sincerely Tyler More 

.
1 review
5 of 5 stars Reviewed 3 weeks ago

As they say about real estate: Location, location, location! Well, Hotel Union Square has that and more. Getting around the city from this hotel is easy and quick as it is centrally located to everything. The rooms are clean and inviting and the "boutique hotel" aspect means the decorating is both unique and charming. The best part of all, though,... More 

Review collected in partnership with this hotel

Helpful?
Thank kenlW6079ZY
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank for sharing your 5 star experience with us! We love to hear feedback from our guests especially when it pertains to some of our staff members going above and beyond. I will certainly recognize them for the efforts in making your stay perfect. Thank you for recommending us to future travelers, we look forward to seeing you next... More 

San Francisco, California
1 review
1 of 5 stars Reviewed 3 weeks ago

First of all, there's no window in the room, secondly the room is extremely small, much smaller than in the pictures that showing online. Thirdly, there's no AC!!! Only there's a big fan right above your bed, which means the wind will directly blow on your face and whole body during your sleep! Also I believe this building is haunted!!!... More 

Review collected in partnership with this hotel

Helpful?
Thank DanielLiuSF
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to hear your stay was less than excellent. If you would like to reach out to me personally to further discuss your visit my email is tlayton@hoteldivaunionsquare.com. Thank you again for letting us know about your stay. More 

Sarasota, Florida
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel entrance was sub par, wedged between an old Tad's steakhouse and a Money changing kiosk. Room, although spotless was weird. No safe, no fridge., no iron and no desk. There was a rolling suitcase type air conditioning system in my "living space". Not to mention that there was a "sub floor" issue under our carpeting. The lighting was... More 

Review collected in partnership with this hotel

Helpful?
Thank Teacher2253
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your vacation with us! We are pleased to hear you found our service and staff great! We will review your feedback in regards to your room with our team, thank you for letting us know. We hope you will chose our hotel for your next trip to San Francisco. Sincerely Tyler More 

Saskatchewan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My sister and I spent five nights at this boutique hotel. Before booking we had read many reviews, and saw that many people complained about the rooms being small. Yes, the rooms are in fact small, as are the bathrooms, but if you use TripAdvisor prior to booking your room then this shouldn't be a surprise (seeing how every person... More 

Helpful?
Thank 0184sks
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your wonderful experience with us. It's always nice to hear our guests booking us based on previous feedback from Tripadvisor reviews. We love hearing our staff are extremely friendly and helpful and I will make sure to praise Harvey for the efforts in making your trip great. We appreciate you letting us... More 

Malmö
Level Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is perfectly situated if what you want is a location near Powell/Union Square. I did not expect a city view, and did not get one (the window opened to an internal shaft). The air conditioning worked reasonably well despite being quite noisy when in use. Amenities were OK but the wear and tears in the room were obvious.... More 

Helpful?
Thank strakur74
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are pleased to hear you found our location and reception staff friendly. I apologize however if you were unsatisfied by our facility fee. I will share these comments with our team to see if there is a better way to handle pre-paid reservations. We value your feedback,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Location: United States > California > San Francisco > Union Square
Price Range: $179 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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