Hotel Union Square (San Francisco, CA) - UPDATED 2016 Reviews

Highlights

Free High Speed Internet ( WiFi )
Room Service

About the property

Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel

Room types

Non-Smoking Rooms
Suites
Family Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi

Services

Concierge
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff

Official Description (provided by the hotel)

•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more

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Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204

Location: United States > California > San Francisco > Union Square

Price Range: $184 - $567 (Based on Average Rates for a Standard Room)

Hotel Class:3.5 star — Hotel Union Square 3.5*

Number of rooms: 131

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Also Known As:: Union Square San Francisco; Union Square Hotel

Hotel Style:

#43 Family Hotel in San Francisco

#73 Business Hotel in San Francisco

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caroline849

Quebec, Canada

1 review

“Too dark, no windows, disapointed”

Reviewed yesterday NEW

Dark colors, no windows, matress not good at all, no a/c, small rooms, we didn't love the rooms! The only positive things was the location and de staff. We cannot be upgrade because of a convention in town they said! But we were not in the buisness part of the town!

Review collected in partnership with this hotel

Helpful?

Thank caroline849

A TripAdvisor Member

“A week in San Francisco”

Reviewed 2 days ago NEW via mobile

I have made it . The hotel is great a lovely room clean spacious and located well but poor welcome . After 2 long flights the clerk at checkin was on his computer and made me wait before attending to me . Subsequent staff were most cold and officious . The concierge was warmer and helpful . I enjoyed exploring... More

Thank A TripAdvisor Member

Thank you for taking the time to share your stay with us. We are pleased to hear you enjoyed our rooms. I apologize however if you received anything less than excellent service. This is our number one priority and we will share this feedback with our team to help us improve. Thank you again. More

Micheline J

St Albert

2 reviews

“Hotel Union Square”

Reviewed 3 days ago NEW

Friendly employees, clran rooms, but not enough air circulation. Check in was slow. We arrived early, but still had to wait to check in. We were charged for wifi everyday even though it wasn't used. It should be complimentary for guests.

Thank Micheline J

Thank you for sharing your stay with us! We are pleased to hear you found our staff friendly. We appreciate you taking the time to provide us this feedback and will review this with our team. We hope to see you again in the future. More

susanbS2874FK

“Fun weekend!”

Reviewed 4 days ago NEW

Rooms very small but, comfortable and clean. Easy access to valet parking. Staff was pleasant and helpful with recommendations and directions. Nice to be close to great shopping and great restaurants. Great location.

Thank susanbS2874FK

Thank you for taking the time to share your weekend with us! We are happy to hear you had a nice visit and found our staff to be helpful! We hope to see you again soon. All the best. More

Luis G

“Attendee Oracle OpenWorld 2016”

Reviewed 5 days ago NEW via mobile

Excellent rooms. In the middle of everything. Friendly people with good feeling and attention. And the price is cheaper related with quality of the services. If you want to visit and know San Francisco, this is your best option.

Thank Luis G

Wow! Thank you for sharing your 5 star experience with us! We Appreciate the kind comments about our rooms, location and friendly staff! We hope to have the pleasure of seeing you again soon. More

anamelgoza10

Sacramento, California

“.”

Reviewed 6 days ago NEW

Not so helpful paid 50 something for "valet" parking when my they had my husband park his own vehicle , not worth the price paid in all so small no moving space . Shower would flood during a shower . Really hot ! No air .

Thank anamelgoza10

Thank you for taking the time to review us. We apologize your experience was less than excellent. Our valet is operated by a 3rd party company Pro Park America and I will share this feedback with their manager. Thank you again for letting us know, we wish your stay would have been more enjoyable. More

nlee37

Gold Coast, Australia

Level

Contributor

20 reviews

4 hotel reviews

3 helpful votes

“Centrally located”

While the hotel was in a good location for our purposes, there were a few issues. Upon check-in, as we approached the front desk, the agent was on the phone, discussing a personal issue, an failed to acknowledge us. After completing the call he continued to explain his personal problem with us, which was not of our concern. We'd requested... More

Thank nlee37

Thank you for sharing this unfortunate experience with us. I can assure you this is not what we strive to offer our guests and will review this feedback with our team to help us improve. Thank you again for letting us know, we wish your stay would have been more enjoyable. More

David G

Tenerife, Spain

24 reviews

8 hotel reviews

1 helpful vote

“Too expensive and really small rooms”

The rooms are really small. The sink of the bathroom was next to the bed not in the bathroom. The bathroom was really narrow. In addition, there was one wastepaper basket full for two days. The wifi is not for free. The mattress was very poor and uncomfortable.

1 Thank David G

Thank you for the feedback on your recent stay. We apologize your experience was less than excellent. We value all guest’s comments and will share them with the team to help us improve. Thanks again. More

Bruce C

Tucson, AZ

41 reviews

12 hotel reviews

41 helpful votes

“Avoid! Avoid! Avoid!”

It's 3:45 am, and here I sit writing this review because my claustrophobic little room has become so hot I can't sleep -- and I'm from Tucson! There's no A/C, so the only way to cool it down is to open a window that opens out onto this "shaft" with fire escape staircase in it. I'd probably be able to... More

1 Thank Bruce C

Thank you for taking the time to share your experience with us. We are sorry to hear your stay has been less than excellent. We are pleased you are reaching out while still on property to hopefully allow us an opportunity to make your stay more comfortable. I can be reached via email at Tlayton@hoteldivaunionsquare.com and would love to hear... More

205terif

San Jose, CA

“Would not stay again!”

Reviewed 1 week ago

Needs improvements - better customer service 😳front desk assistant was rough-on the phone (personal call) ignoring us🙃 location was the only thing going for this place! We had the ice machine right by our room- too loud and woke us up at 6:30 in the morning!

Thank 205terif

Thank you for taking the time to review us. We are pleased to hear you enjoyed our location however I apologize if you received poor service. I can assure you this is not what we strive for and we will review these comments with our team to help us improve. Thank you again. More

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Hotel Union Square, San Francisco

Hotel Union Square

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