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114 Powell Street, San Francisco, CA 94102
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Traveler (589)
Room & Suite (82)
Dining (2)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#106 of 251 in San Francisco
Location
4.7
Cleanliness
4.1
Service
4.1
Value
3.7
Built in 1913, this boutique hotel is a 5-minute walk from Union Square and a 10-minute walk from the Moscone Center convention venue. Sleek rooms offer free Wi-Fi, 32-inch flat-screen TVs, and ceiling fans. Upgraded rooms add lounge chairs, iPod docks, rainfall showerheads and coffeemakers. Some have soaking tubs; others have desks. Suites feature exposed brick walls and pull-out sofas. Minifridges are available on request. Freebies include morning coffee and tea and the lobby, evening wine receptions with live music, and use of a nearby gym. There's also a 24/7 business center. Parking is available.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Restaurant
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Secured parking
Wifi
Paid wifi
Breakfast available
Wine / champagne
Vending machine
Currency exchange
Newspaper
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 2 more
2289Reviews33Q+A100Room tips
Traveler rating
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Most Recent
Deborah D wrote a review Oct 2021
Seattle, Washington7 contributions1 helpful vote
Hotel Closed and Never Cancelled Our Reservation….even sent a confirmation. Showed up to a boarded up building with no one answering the phone. Terrible customer service and responsibility to customers. DO NOT BOOK!! Thankful to the Abri Hotel nearby who accommodated us.
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Date of stay: October 2021Trip type: Traveled
Room Tip: Avoid this property!!!
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1 Helpful vote
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Warren G wrote a review Apr 2020
16 contributions29 helpful votes
Due to the city lock-down and everything going on, I forgot to mention how great Hanna (Hannah?) and Andre were during my stay here. They made sure I was doing well and whenever I needed assistance, they never hesitated. The hotel is in a great location in the city, and if you need essentials, there is a Walgreens across the street. I look forward to staying here again when everything is back to normal.
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Date of stay: March 2020
Value
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2 Helpful votes
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Samantha D wrote a review Mar 2020
5 contributions11 helpful votes
My parents and I enjoyed our stay at HUS. The staff were enthusiastic and helpful. They have an option where they can send you text messages to check up on you. The room was clean and organized. I would agree with other reviews that there was a slight smell to the room, probably because the building is so old. Nonetheless, the hotel was a good value for the money and the location was great! We bought the parking package online that included valet parking, which helped save us 50% of the parking costs. When parking, there are a few curbside spaces right in front of the hotel off of Powell St. We didn't know if we could drive onto Powell St., since the public transit rail goes right through the street, but yes, we are allowed to drive onto that street. Also, the hotel stay required us a $100 deposit that gets refunded when we finish our stay without causing damage.
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Date of stay: March 2020Trip type: Traveled
2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Mar 24, 2020
Thank you for being our guests and taking the time to share this valuable feedback with us. I am pleased to hear you found our staff to be very helpful and our location perfect for exploring the city. Parking is limited and expensive in the city so we are pleased you found our parking package easy and efficient. We appreciate your review and hope to have the pleasure of welcoming you back in the future. Best, Paul K
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Jason D wrote a review Mar 2020
Birmingham, United Kingdom35 contributions59 helpful votes
Very reasonable price. Very comfortable room. You could not be better placed in the city. Everything is a stones throw away. Staff could not be more helpful to make our stay nice. The hotel is literally a stay and sleep place but restaurants and diners all around so not an issue. Great place to stay.
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Date of stay: March 2020Trip type: Traveled
2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Mar 16, 2020
Thank you for this kind feedback on your recent stay at Hotel Union Square! We are delighted to hear your experience was 5 stars thanks to our affordable accommodations, comfortable rooms, friendly staff and central location. Your feedback means a lot to us and we hope to have the pleasure of welcoming you back again soon. Best, Paul K
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julia wrote a review Mar 2020
1 contribution2 helpful votes
upon arrival I was greeted with the most infectious smile. Andre was well educated on the history of this building. After doing some research and reading that one of the rooms is particularly haunted . I asked Andre if I could switch to that room. He and another staff member accommodated my requests and made this stay one i would never forget.
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Date of stay: March 2020
Value
Service
Sleep Quality
Trip type: Traveled
2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Mar 14, 2020
Thank you for being our guest and sharing your recent stay with us. I am pleased to hear what really stood out about your experience was our friendly and attentive staff! I will make sure to praise Andre for making your stay memorable and we appreciate you sharing these kind compliments with us. We hope to have the pleasure of welcoming you back next time you are visiting SF. Best, Paul K
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BeachBumBunny wrote a review Mar 2020
Chicago58 contributions72 helpful votes
This place is my go to hotel. In the shopping district of Union Square and very close to a lot of places and attractions. The staff here are exceptional! Very happy to see that Heather is still working at the hotel, had the pleasure of meeting Hannah and the rest of the staff! We arrived early and left our bags with the bellman and Heather told us she was sending a text and will text us when the room was ready. We stayed in the Dashiell Hammet suite. Plenty room, decor was of course a tribute to Dashiell Hammet (overcoat, hat, scarf, typewriter, falcon, the book the Maltese Falcon and more). The wine reception is red or white with a live musician. Tad's steakhouse is now around the corner. Cable car turn about is a block away or catch it on the corner. It will take you straight to the Wharf area, pass Lombard street and not to far from Chinatown. Did not have a bathtub but I would not have missed it if it wasn't for that 12 mile bike ride to and from the Golden Gate Bridge. (I just need to soak after that ride!) The room had a travel refillable water bottles and a water station to fill them or your own. One draw back, the room was a little musty/old but nothing that a plug in can't fix. I will be back later this year to celebrate my cousin's birthday and will be staying here again!
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Date of stay: February 2020
Value
Location
Service
3 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Mar 14, 2020
Thank you for being a loyal guest of our hotel! We are delighted to hear your most recent stay was great! We agree our location is one of the best for shopping, dining and easy access to some wonderful attractions. Kuddos to you for the 12 mile bike ride! What a great way to truly see the city and I am glad our reusable water bottles came in handy. We appreciate your feedback on how we can improve and I will review these comments with my team. We look forward to welcoming you back later this year! We are honored to be your go-to hotel in SF. Best, Paul K
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D M wrote a review Mar 2020
Healdsburg, California143 contributions62 helpful votes
We stayed at the Hotel Union Square. The location was absolutely perfect. Walking distance to everything. Cable cars went right past the front of the hotel. Staff was really friendly. However, the parking was pretty steep $55 with tax. However it was valet parking so that was nice. There is construction in that area, so one of the parking entrances was closed; which was a bit inconvenience. Rooms were quaint. The hotel had a lot of character. However, there was no AC and it was pretty stuffy. But not a big deal. Overall great experience.
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Date of stay: February 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Mar 9, 2020
Wow! Thank you for choosing Hotel Union Square for your recent stay in San Francisco! We are pleased to hear your stay was excellent thanks to our central location and friendly staff! We greatly value your feedback and will review these comments with our team to help us improve. We hope to have the pleasure of welcoming you back again soon. Best, Paul K
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LauraMcC100 wrote a review Feb 2020
9 contributions10 helpful votes
Very good location in Union Square for shopping and the cable cars. As a solo traveller I didn’t feel safe walking around the area at night though. There is a Wallgreens directly across the road. Hotel is a little bit hard to find when catching an Uber from the airport. I had to wander around a bit looking lost. Walls are very thin and beds a very squeaky. Use the complimentary ear plugs. The advertised gym is actually at a different hotel and there is no restaurant. Very outdated hotel room and bathrooms but overall an okay hotel. If you want to be closer to tourist things I would say look for accommodation around Fisherman Wharf.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Feb 22, 2020
Thank you for being our guest and sharing your stay with us. We certainly care about what our guests take away from their visit and I am sorry to hear you found areas for improvement. I will address this feedback with my team and we hope to have the chance to welcome you back and impress you in the future. Best, Paul K
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Masoud H wrote a review Feb 2020
2 contributions5 helpful votes
I stayed at Hotel Union Square for three nights. So far it's the best hotel for the location. It was a pleasant experience. The staff was nice and welcoming. I specifically liked housekeeping services that were quick.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Trip type: Traveled
3 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Feb 11, 2020
Wow! Thanks for being our guest and sharing this wonderful review with us and future travelers! I am pleased you thought our location was the best and our staff took great care of you during your visit. Our Housekeepers are our hidden gems and they always appreciate being recognized by our guests. I will certainly praise them and the rest of the team for a job well done. We hope to welcome you back to our hotel in the near future. Best, Paul K
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Robert J wrote a review Jan 2020
6 contributions12 helpful votes
I booked a two night stay at this property. From my first interaction with Stephanie at the front desk to follow up conversations with Stella regarding my stay as well as any necessary items to make my stay more pleasant. Top notch, an 11 on a 10 scale regarding hotel room guest services is how I would rate this hotel. On our final day at the hotel, my wife and I chose to have breakfast down stairs in the " poached" restaurant. With no carving station ( but you can get made to order egg items) the price is a bit steep. There is an automatic 15% gratuity added on to the meal check. Which was absolutely understandable due to the fact that most of the world fails to tip or is cheap when dining at a buffet. Should you find yourself in a position to dine at poached....DO IT!!! Quite often when eating in a gratuity included restaurant the service can be sub-par since the staffs tips have already been established. Not so with two gentleman by the names of Max and Carson. The service that my wife and I received was everything that one would expect from a fine dining restaurant with no automatic tip built into the price. Great hotel, great service, great time all around...
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Speak with Stephanie/Stella
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2 Helpful votes
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Response from Paul K, Manager at Hotel Union Square
Responded Jan 28, 2020
Thank you for sharing this feedback on your recent visit to San Francisco! We are pleased you had a great visit in our wonderful city! Based on this review, I believe this may be from another local hotel, we do hope to have the chance to welcome you to our hotel in the future. Best, Paul K
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PRICE RANGE
$259 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel union square, union square san francisco, union square hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
131
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Frequently Asked Questions about Hotel Union Square
Which popular attractions are close to Hotel Union Square?
Nearby attractions include Marrakech Magic Theater (0.2 miles), San Francisco Urban Adventures (0.1 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hotel Union Square?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and room service.
What food & drink options are available at Hotel Union Square?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Union Square?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Union Square?
Conveniently located restaurants include Fino Bar & Ristorante, Taylor Street Coffee Shop, and Bourbon and Branch.
Are there opportunities to exercise at Hotel Union Square?
Yes, guests have access to a fitness center during their stay.
Is Hotel Union Square located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Union Square?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Polish, and Filipino.
Are there any historical sites close to Hotel Union Square?
Many travelers enjoy visiting Alcatraz Island (3.0 miles), Golden Gate Bridge (4.5 miles), and City Lights Booksellers (0.8 miles).
Is Hotel Union Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.