Greenwich Inn
3201 Steiner St, San Francisco, CA 94123
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Avg. $227 /night, 10/9 - 10/10
$254
per night
$197
per night
$140
per night
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Cheaper
Average
Higher
About
3.0
#158 of 239 hotels in San FranciscoLocation
4.0
Cleanliness
3.1
Service
3.0
Value
3.4
This San Francisco motel is 15 minutes' walk from the Palace of Fine Arts and a short walk from Union Street's boutiques, restaurants and bars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Non-smoking hotel
Room features
Air conditioning
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Modern
Languages Spoken
English
Location
3201 Steiner St, San Francisco, CA 94123
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
San Francisco Intl Airport
12.7 mi•
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Metropolitan Oakland Intl Airport
13 mi•
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Rental Cars
147 Restaurants
within 0.3 miles
337Reviews4Q+A33Room tips
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
He highlighted that the room was small, because it was the smallest of our entire trip, but I would choose this hotel for its location, for the kindness of the couple who assists you, giving you all the explanations you need, because it has parking and you park your car and You can move around the area without any problem. There are bars and restaurants in the area. San Francisco is expensive, but it is a highly recommended city
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very clean and spacious, the bedding quite comfortable and we spent two good nights there in a row.
On the other hand, painting work on the parking lot took place during our stay, and it was difficult to make around ten trips between the room and the other parking lot to move the luggage when we left, to do a whole detour and carry the luggage. We lost time during the task.
We didn't enjoy our arrival at the establishment either. We arrived early (around 9am) and the receptionist we had was very friendly. Since we left the luggage in the vehicle until check-in at 3 p.m., the lady asked us to come back around 2 p.m. to check in early. We were there at 2 p.m., and we ran into a receptionist this time. The gentleman dismissed us coldly, saying that check-in was at 3 p.m. and not 2 p.m. and that no rooms were ready. We explained the situation and his colleague's request to him. He asked us to come back at 3 p.m. and not before, saying that his colleague had never spoken to him about this situation.
On the other hand, painting work on the parking lot took place during our stay, and it was difficult to make around ten trips between the room and the other parking lot to move the luggage when we left, to do a whole detour and carry the luggage. We lost time during the task.
We didn't enjoy our arrival at the establishment either. We arrived early (around 9am) and the receptionist we had was very friendly. Since we left the luggage in the vehicle until check-in at 3 p.m., the lady asked us to come back around 2 p.m. to check in early. We were there at 2 p.m., and we ran into a receptionist this time. The gentleman dismissed us coldly, saying that check-in was at 3 p.m. and not 2 p.m. and that no rooms were ready. We explained the situation and his colleague's request to him. He asked us to come back at 3 p.m. and not before, saying that his colleague had never spoken to him about this situation.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The owner was so friendly and super helpful. Gave us great recommendations for the area and using MUNI. Location was really great as had many of restaurants around us and felt safe. It can be loud outside, however we didn’t mind as have lived in a city. The only downfall I found was the pillows weren’t very comfy.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Owner at Greenwich Inn
Responded May 12, 2022
Dear guest, we are delighted that you enjoyed your recent stay with us. Our primary aim is to provide our guests with the best possible experience. We look forward to welcoming you back when you are next in the area. Thank you so much for your review! Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I contacted this Inn in advance to say I was disabled and needed a room that was accessible without stairs. They said they had a ground floor room reserved. We get there, exhausted after driving 300 miles, she tells us that they don't have a ground floor room. They did not call us in advance to tell us of the change.
The alternatives she offered were not acceptable. I asked for a refund of my deposit, since they were not providing the accommodations I asked for specifically.
She said I would have to go through Expedia to get the refund. She did not have the power to give a refund. This was a lie.
I contacted Expedia and they said she was the only one who could reverse the charge. She charged us a full night's stay, even though she failed to provide the handicapped accessible room we were promised.
She was rude, she lied, she was an ableist.
I did not see the rooms but the outside is shabby. One of the stairs was boarded up. She said there was plumbing damage. There is a much nicer Inn two blocks away.
The alternatives she offered were not acceptable. I asked for a refund of my deposit, since they were not providing the accommodations I asked for specifically.
She said I would have to go through Expedia to get the refund. She did not have the power to give a refund. This was a lie.
I contacted Expedia and they said she was the only one who could reverse the charge. She charged us a full night's stay, even though she failed to provide the handicapped accessible room we were promised.
She was rude, she lied, she was an ableist.
I did not see the rooms but the outside is shabby. One of the stairs was boarded up. She said there was plumbing damage. There is a much nicer Inn two blocks away.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Owner at Greenwich Inn
Responded Jul 19, 2021
Hi Alyssar, Thank you for your review. We strive to deliver a great guest experience, but it sounds like we did not achieve our goal on this occasion. At Greenwich Inn, we generally receive numerous compliments for our professional, friendly, and helpful staff, and we are disappointed to read your comments in relation to your experience. This is not the usual feedback that we get, and we apologize that our hospitality left something to be desired on this occasion - this is very unlike us. We have taken your feedback on board, and we will ensure that our staff is aware of your impression and see to it that all of our team members endeavor to make sure that each guest has the positive experience that we aim to provide. Furthermore, we apologize for the unexpected incident that brought you inconvenience, and we will definitely investigate this matter further with our team to ensure that it does not happen again. We believe some confusion led to this misunderstanding, and we are genuinely sorry for the discrepancies you faced. We take guest feedback very seriously, and we have forwarded your inputs to management for review. We will reach out to you for further information. Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked my room less than 48 hours before my stay. Unfortunately my son woke up very sick the day before our trip and I canceled immediately the morning of 9/3/22 when our reservation was for the night of 9/4/22. I was still charged the full amount due to not canceling 48 hours in advance, despite not even making the reservation 48 hours before our scheduled stay. The staff gave me the runaround, claimed they didn’t know about it or it was too late to reimburse. The lady was rude snd hung up on me. It’s very unfortunate that this business won’t be understanding or make exceptions under these circumstances and have zero customers service skills.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Owner at Greenwich Inn
Responded Sep 7, 2022
Dear guest, thank you so much for your valuable feedback. While we are happy about your decision to stay with us, we are sad to hear about your overall experience. We are renowned for our friendly and helpful staff along with our quality customer service. However, we are disappointed to note that we have failed to leave a positive impression on you. We sincerely apologize that you did not receive the type of service that we strive to deliver for all of our guests. We will be reviewing your comment with the relevant department, and we will ensure that such incidents do not happen again. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again. Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very clean and the hotel was very convenient to the bus tour. Also there were lovely restaurants close by to enjoy. The woman at the front desk was extremely helpful with sightseeing tips as well. Overall a very pleasant stay. I would highly recommend!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Owner at Greenwich Inn
Responded Aug 11, 2022
Dear Anne, thank you so much for taking time out of your busy schedule to review us. We are delighted with your decision to stay with us, and we are glad that you liked the cleanliness. We are very particular about the overall cleanliness and hygiene, and hence, we are happy with your praise. We highly appreciate your decision to select us, and we have thoroughly enjoyed hosting you. We look forward to hosting you soon! Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night. Found out it is a tweeker haven. Drug attics up all night making noise and caring on. Was up from 1am on. Thankfully the kids slept though it. Would not wish my worse enemy staying here. Tryed calling the front desk multiple times with no awnser and voice mail full. DO NOT STAY
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Owner at Greenwich Inn
Responded Apr 24, 2022
Dear Conanc2022, Thank you so much for taking time out of your busy schedule to write us a review. We are so disappointed to hear that you had such a negative experience during your stay with us. Please accept our most sincere apologies that we failed to deliver a comfortable stay with us, and we were unable to leave a positive impression on you. We will review your comments in detail and make changes wherever possible in improving and training our staff, to ensure a better experience for our future guests. We hope you give us another chance to redeem ourselves and provide you with a better experience. Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good value. Really friendly helpful service which was lovely.Well appointed room serviced daily. Clean and tidy. Complete with hot beverage machine fridge and microwave. Great location. Close to bus routes, bike hire etc.
Rosie’s Cafe & Mel’s diner for breakfast one block. Lots of restaurants and shops 2 blocks. Easy walk to the Bay shore.
Rosie’s Cafe & Mel’s diner for breakfast one block. Lots of restaurants and shops 2 blocks. Easy walk to the Bay shore.
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Date of stay: August 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Get the MuniMobile day pass to include the tram.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Owner at Greenwich Inn
Responded 3 weeks ago
Dear Brucel840, thank you for your fantastic review! We're delighted you enjoyed the value, our friendly service, and the well-appointed, clean room with daily servicing. It’s great to hear you appreciated the hot beverage machine, fridge, and microwave, as well as our prime location near bus routes, bike hire, and local dining options like Rosie's Café and Mel's Diner. Being so close to the Bay shore is a bonus we're glad you took advantage of. We look forward to welcoming you back on your next visit! Warm regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there on 18/19 September 2004. Rooms are simple but clean. Area has good selection of restaurants and bars and an especially good cafe for breakfast, Home Plate on Lombard opposite the Ihop. It is noisey due to traffic and poor insulation, but was good location for travelling around. Fishermans Wharf is about 15 minutes walk and the no. 30 MUNI can be caught on Chestnut.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We found the Greenwich Inn to be very comfortable (although the room was small), quiet and reasonably priced. It had coffee and a coffee maker in the room which was a good way to start the day. It also offered free off-street parking which is a real plus in San Francisco.
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Date of stay: March 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
you can take the Bart from the airport
"Located at a traffic junction in San Francisco Marina District, all rooms are of the same quality noise reaching from outside is the issue."Read full review
"If you have big heavy luggage, you may want to stay on ground level since there is no lift nor escalator."Read full review
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PRICE RANGE
$114 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greenwich hotel san francisco, greenwich b&b, greenwich bed breakfast, greenwich san francisco
LOCATION
United StatesCaliforniaSan FranciscoCow Hollow
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Greenwich Inn
Which popular attractions are close to Greenwich Inn?
Nearby attractions include Cow Hollow (0.2 miles), California Wine Merchant (0.1 miles), and Horseshoe Tavern (0.1 miles).
What are some of the property amenities at Greenwich Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Greenwich Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Greenwich Inn?
Conveniently located restaurants include Pacific Catch, Home Plate, and Roma Antica.
Are there any historical sites close to Greenwich Inn?
Many travelers enjoy visiting Golden Gate Bridge (2.7 miles), Alcatraz Island (2.1 miles), and City Lights Booksellers (1.7 miles).