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The Westin St. Francis San Francisco on Union Square

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4,902 Reviews from our TripAdvisor Community

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Showing 4,466: English reviews
Los Angeles
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed yesterday NEW

First off, I'm a loyal SPG Gold member. If I'm booking a place I don't know, I will usually default to Westin since I've found their quality to be the most consistent. Since my work conference was located on site, I decided to also stay there for convenience sake. Here are top 10 things to know before booking: 1. Great... More 

Helpful?
Thank edyang
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great spot close to shopping and other sites. Very good restaurants too. Older style hotel but well maintained. Bar was fun for happy hour. Love the Westin heavenly bed too! Queen room cozy but price was right. Staff friendly and helpful. Valet parking was very expensive so suggest public garage across the street.

Helpful?
Thank Alison W
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel dating back to1904, GREAT heart-of-the-city location. Westin consistently delivers comfort, convenience and luxury and this location doesn't disappoint. It's a beautiful oasis in a fabulous city.

Helpful?
Thank Tamela C
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

We paid a lot to stay in this hotel. To begin with, when we got to the room, our toilet was dirty as of some one had used it. Also, the hair dryer did not work, I had to order another one. Worst room service ever, we ordered some wine and fruit, it took them 2 hours to get it... More 

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Thank Erika R
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Westin St Francis is in a perfect location in Union Square. I would highly recommend for first time visit to SF. The hotel has classic feel to it being in a grand old building. If you want a classic room with a view facing Union Square, be prepared to pay more. The rest of the rooms in the old... More 

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1 Thank Travel232823
West Palm Beach, Florida
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The rooms were terrific, but a little dated. Location was outstanding and the staff could not have been better. The facilities were immaculate. Definitely a repeat location. We especially liked the vintage photos in the lobby.

Helpful?
Thank Julio Q
Boston, Massachusetts
Level Contributor
54 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is centrally located so if you want to walk to shopping, etc, it is very convenient. Good base camp for business of for with your family. You are about a 15 minute walk from Fisherman's wharf, etc so also not bad in that regard. Excellent rooms, service, and amenities. Workout facility was exceptional and had plenty of gear.... More 

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Thank ronneedham
San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had the opportunity to stay at the Westin St. Francis for a conference from 9/17-9/23. The room was clean and comfortable. Every interaction with the staff from check-in to concierge to a maintenance guy I ran into while waiting on the elevator was extremely friendly and gracious. All seemed genuinely interested in making my stay pleasant. The only thing... More 

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Thank slt1971
London, United Kingdom
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin, St Francis is right in Union Square so it,s easy to get around. A very nice looking hotel, the rooms can be a bit dark but that's because of its architecture. Service was very good at the desk and when we needed some extra teas and coffees they were delivered immediately. Beds are very comfortable, we didn't eat... More 

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Thank Dave G
Roswell, Georgia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel!!! Room, bedding, bathroom, service, views, location... just great. We spent a couple of days here before heading to Napa. Plenty of restaurant choices in walking distance, to include Chinatown. Easy Uber to the Wharf. We didn't dine in the hotel restaurant, but the room service was great. Great visit. Would repeat at this hotel for any occasion.

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Thank SimpleBoyInGA
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Location: United States > California > San Francisco > Union Square
Price Range: $202 - $911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#41 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#55 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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