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The Westin St. Francis San Francisco on Union Square

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4,890 Reviews from our TripAdvisor Community

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Showing 4,455: English reviews
Atlanta, Georgia
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for a conference. It is within a reasonable walking distance from the Moscone Center, and just a few blocks from the famous Powell Trolley station. There are plenty of good to great restaurants as well convenience stores and shopping for about anything else under the sun.

Helpful?
Thank BarTheTraveler
London, United Kingdom
Level Contributor
278 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

A really nice historic 5 star hotel located right on Union Square. Staff were very friendly and helpful. Received an unsolicited room upgrade as well which is always a nice touch. Rooms were very well furnished and maintained. Only here for one night but when I come back to SF for longer I will most definitely look to return here.... More 

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Thank 1879fulham
Hong Kong, China
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is a great location for sightseeing. The tourist information office is just right in front of the hotel with plenty of bus tours available. There is a cable car stop here which would take you all the way to Fisherman's Wharf and the famous Lombard street. I thought the hotel service was not up to standard. When I... More 

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Thank HY L
Sierra Madre, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We moved hotels mid-trip because we were unsatisfied with our previous place. The staff at the Westin were all SO friendly and kind, AND they upgraded us to a corner room with a view. The room was amazing! LOVED our stay, and will definitely be staying there again.

Helpful?
1 Thank Corey H
London
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in the new Tower in a huge room during a busy time in SF, the service in the hotel is exceptional, top to bottom, the fastest room service I have ever come across (little pricey though as is to be expected) location is splat in the middle of Union Square, the highlight for me was the bed, absolutely... More 

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Thank JL1970
Los Altos, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had planned a vacation with several friends and family members which included four rooms for multiple days at this hotel. Prior to the arrival of my party, I called the hotel to inquire about leaving a welcome package for each of my guests. They assured me that I could do this so I drove 50 minutes from my home... More 

Helpful?
Thank Joan L
kansas city
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Best is the 180* view. 809 in original tower is a small but charming. Minimal in-room amenities. Tiny bathroom. Gain extra Starwood pnts for waiving cleaning service. Other than the sml BR and lack of a usable fridge, it was exactly what we needed for a quick 3 days. Great location in Square for shopping w Saks, Macy's, Neiman's, etc... More 

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Thank stacypm
Yucaipa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

In town for the USC/Stanford football game and the alumni association set up at this hotel. The room was good, the hotel was in a great location next to the Powell St BART station, and the history of the place is cool when you consider how old it actually is. The rooms were standard, sparse, and lacked a refrigerator, which... More 

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Thank j_to_the_l_o
Melbourne, Australia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family (wife and 2 kids) and I travelled to San Francisco as part of our holiday to the USA last month and stayed the wonderful Westin St. Francis on Union Square for 4 nights. This is a classic hotel with a lot of character and charm, mixed with with modern comforts. Our room was on the 30th floor of... More 

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Thank JayHyett
London, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Just a beautiful hotel, luxury rooms, clean bathroom. Good service from staff. It is expensive but the location is fabulous. Cable car stop just outside the door. We didn't ask to park there (not sure that you can) we parked in car park across the street, easy to do. One block from Sears (best pancakes ever!!) You are in the... More 

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Thank nlp20
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for sharing your experience with us. We are glad you enjoyed the hotel and the convenience of our location. Please see us again in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Location: United States > California > San Francisco > Union Square
Price Range: $203 - $911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#41 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#55 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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