Warwick San Francisco
490 Geary Street, San Francisco, CA 94102
Lowest prices for your stay
$130
Free cancellation until 03/30/23
$130
Free cancellation until 03/30/23
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$161
$104
Free cancellation until 04/01/23
Expedia.com$130
Travelocity$130
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About
#83 of 248 hotels in San Francisco
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.1
Where History Meets the Moment Warwick San Francisco hotel is a captivating reflection of the city in which it resides, striking a perfect balance between authentic history and modern hospitality. Ideally located just steps from bustling Union Square, the Theatre District, and its world-class shopping and landmark attractions, this luxury boutique hotel is a residential-style hideaway in downtown San Francisco.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycle tours
Highchairs available
Taxi service
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Walking tours
Conference facilities
Banquet room
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
245Restaurantswithin 0.3 miles
101Attractionswithin 0.3 miles
Contact
490 Geary Street, San Francisco, CA 94102
Getting there
Powell StBART6 min
Powell StMuni6 min
Rental CarsSee rental cars from $37/day
808Reviews29Q+A100Room tips
Reviews
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I stayed in this hotel for two nights at the end of July. I was visiting from Ireland, when we arrived we here informed the hotel needs to take a "$200 security deposit" which is refunded 7 to 14 days after you leave. This was not stated anywhere on the website. I have been in contact with the hotel via email from Ireland that my deposit hasn't been returned. I was told the deposit was released and my bank is holding it until I provided a letter from the hotel stating confirmation and auth code that the money can be released. This is not the case and my bank confirmed multiple times they have no such process or pending payments system in Ireland for refunds.. I have no been provided any information as to what card they refunded the payment to if they really had. I submitted a charge back request via my bank for this deposit only for the hotel to decline this. This is beyond a joke and this hotel is clearly scamming travelers out of money. It has been almost 3 months now and no refund. Please can someone advise how this is handled normally in the US banking system. I have submitted a complaint with my bank but if the manager or owner of this hotel could please assist as I'm not the only person here with this issue. And update your website with information about these deposits and how and when they are refunded.. For those looking at staying here id be very very VERY careful…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tim Bathke, General Manager at Warwick San Francisco
Responded Oct 21, 2022
Hello, Thank you for your review. I am surprised by the above experience you've listed, and disappointed by the allegations. Nevertheless, I empathize with your frustration, and I am confident I would be upset were I in your situation too. The deposit you are referencing is not actually taken by us, rather it is held as a deposit, meaning it should never do more than be a pending charge on your account. Upon your departure, our system will automatically release the hold, at which point it becomes up to your financial institution to acknowledge and release the hold as requested. If you can email us at info.sf@warwickhotels.com, I would be most happy to look into this for you. I will need the name your reservation is under to investigate further. Thank you so much, and I look forward to resolving this for you at earliest opportunity.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This has truly got to be the worst hotel I've ever stayed in and it's hard to quantify just what that means. You absolutely must avoid this hotel at all costs, even if you do stay and it's without issue, the way they run business is so inappropriate, they do not deserve anyone's money Where to begin? I suppose the check in. 0 sense of urgency at the desk. The registration process is needlessly long. They want to hold $300 on your card for incidentals. But this hotel doesn't even have a sundries store, there's no room service, what incidentals? And $300??? Managers stand around doing absolutely nothing, too. (More on that in a moment) I was told that they can only provision 2 keys per room. I should stop here to give you, dear reader, some context: I have a background in hospitality, having worked in 3 different properties and in leadership positions. I know what is standard in the industry. Back to the review: only 2 keys per room is nonsense. I was told that I would have to give my colleague one of the 2 keys I had and they wouldn't be able to do it at the desk later. I have never heard of a such a this. There is no discernible reason for this, other than that the hotel is really operating that much in the red they can't afford to lose keys. I have more evidence to substantiate this in a moment. The hotel smells weird, but I can forgive that and say that maybe it's just old. Fine. I get to the room and the HVAC unit doesn't work. I call the front desk and I'm informed that I've "just missed the maintenance man," and this would have to wait until the next day to get resolved. I was offered a box fan in the interim. These fans are going to be a recurring element. Eventually, I go downstairs to the desk to request a room change and find one of these managers behind the desk, again, doing nothing. I tell him I'm interested in a new room because of the HVAC issue and he informs me thst I'd have to wait for the front desk agent to return from wherever because he, "doesn't have access to the system." What? You don't have access to the system? Ok. On my way back to the room, I run into another guest, where I express my frustration with her in the elevator. She tells me that she doesn't have functioning AC either and that she's staying for 6 days. She, too, was offered a box fan. My colleague and I sleep with the window open because of the heat. It's challenging to get to sleep because the noises of the city are so loud. We wake up and there are bugs in the room from the open window. (The box fan was really loud, too, btw) The next day, my colleague and I go to the desk to request a room change. The first question we're asked is what floor we're on. Not sure why that matters, but ok. Then we're asked how many nights we're staying. That also doesn't matter. Maybe I'm checking out today in a few hours, so what, maybe I was to spend the rest of my time in comfort - is that not what we're paying for? We're then told that, "Oh, it's the weekend, so maintenance isn't available until Monday." WHAT? This is the most absurd thing that I've ever heard? In no universe is a hotel worth a damn not going to have engineering available 24/7, let alone not even during the day in weekends. She offers to take the additional resort fee off (which, btw, is a joke, because we're told that it pays for the WiFi, as well as some other things, but if you connect to the WiFi, they have a standard service, but they also want you to pay for a higher speed tier. Btw, the WiFi is not very reliable and will drop intermittently) but we tell her that doesn't do us very much good since we're here for work and not even paying for the room. We ask for a new room and we're told the hotel is fully committed and there's no availability. There's another box fan on the ground in the lobby. Here's the thing: it's very evident the HVAC units in this property are unreliable. It appears they don't plan on fixing them, perhaps as a cost cutting measure. In a real hotel, you take these units out if service until the HVAC system is fixed. They're just out here taking your money and hoping you don't complain. This is not appropriate. One of our supervisors happened to be at the desk at the same time as we were and tried to advocate for us. He asks if the property can walk us over to another hotel. To "walk" a guest over means the hotel will refund your money and comp your stay at s nearby comparable property because of an egregious error they've made, usually an overbooking where the property can't accommodate a guest checking in late. A manager quickly interjects, "No. But you can get your money back and leave." We were all stunned. First of all, this was the most energy I've seen from leadership here the entire time I've stayed. Second, this is not what you say. You do not tell guests, oh, you can leave. Yeah, we're going to leave right now and try to find accomodations at the last minute during a huge event happening in the middle of the city. Where did they find these people, Craigslist?…
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Garret Corcoran, Owner at Warwick San Francisco
Responded Oct 25, 2022
Dear Mr. Roldos; I want to thank you for taking the time to write this review and to bring these matters to my attention. We do strive to provide exemplary service but we fell short during your recent stay. I apologize sincerely for that. We are working diligently to have some air conditioning issues resolved as our guest's comfort is among our highest priorities. We do hope you will return to Warwick San Francisco again. Please contact me directly when you are planning your next visit. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DO NOT Believe the picture posted on their website, it’s deceiving. The place is old and disgusting. I payed $800 a night during Dreamforce, the whole week the TV never worked. I was very kind and patient when I mentioned it to the front desk, they never fixed it or replaced it. The housekeeper never cleaned the room thoroughly, there was a cardboard and a water bottle cap left under the dresser, the whole week it was left there, but actually I don’t even know how long it was there before me. I kicked it out so they can pick it up after I left on my last day. My colleague’s towel rack was held on by a tin foil, my living room bathroom was missing a tile. The whole experience is just awful. Save yourself the disappointment, I promise it’s not a good place!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tim Bathke, General Manager at Warwick San Francisco
Responded Oct 21, 2022
Hello 692elleng, Thank you for your feedback. Please know that your concerns have been discussed with the department heads involved. At no time do we consider those shortcomings to be acceptable, and I appreciate you informing us of your experience. I wish you safe and enjoyable travels in the future, and should your travels ever bring you back to San Francisco, I would love to have an opportunity to change your view of our hotel. Please do not hesitate to contact us if we can be of further assistance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My major complaint is the lumpy beds. They seriously need to be replaced. I wouldn’t stay there again because of the beds. It isn’t acceptable and just makes the whole room feel kind of old and tired. Staff was nice. Location was fine. I didn’t try the restaurant or bar.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had stayed at this hotel over 20 years ago. They have updated some things. Different restaurant than our last stay. We did eat there one night & it was good. Beware on parking...you actually end up parking at Westin St Francis--which had to be pre-paid. The room was nice & good size. Looks like bathroom fixtures been updated. I would highly recommend you don't want to have a room right across from the elevator since some guests aren't quiet when they come in very early in the morning. The staff was great and helpful. I would consider staying again but would double check no big events as it was a nightmare on Sunday with the Pride parade in getting to our son's place.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Harker, Owner at Warwick San Francisco
Responded Jun 30, 2022
Hello Sandra, thank you for taking the time to make a review of the Warwick San Francisco. We're glad to hear you enjoyed your stay while here in San Francisco. In relation to the hotel, yes parking is offsite. So we also recommend to all our guest who drive. They first stop by the hotel to offload their luggage, before parking their vehicle. Feel free to reach out to us anytime, if you have any questions or comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg wrote a review Jun 2022
San Francisco, California, United States11 contributions13 helpful votes
I booked and prepaid for a room at the Warwick via HotelTonight. I arrived at 1:40am and was told that no rooms were available. Somehow it took the front desk agent 20 minutes of tapping away on the computer to figure this out, even though he had just turned away another HT customer for the same reason. He didn't "walk" me to another hotel or even offer to call around. He told me to park in the hotel's loading zone and try asking for a room at the other hotels on the block. I got a room at Hotel G (which was excellent) and returned 15 minutes later to find an $84 parking ticket on my car. The front desk agent pointed out the street sweeping sign and had the nerve to say that it was my fault. If you want to experience the exact opposite of hospitality, the Warwick Hotel is for you.…
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Harker, Owner at Warwick San Francisco
Responded Jun 25, 2022
Hello Greg, thank you for taking the time to make a review of the Warwick San Francisco. I do apologize for any inconvenience you experienced, and would like the opportunity to look into and discuss the experience you had. As I wish to have been able to reach out to you directly. I was unable to retrieve your name or booking from from Hotel Tonight. I do ask that you reach back to me directly, so we may discuss further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I got this hotel confused with the Warwick NYC. This one is much worse, I will not go again. I’m not too picky, but the bed was lumpy and old, the shower was low, the glass dumpster in the alleyway emptied every morning before dawn woke me up even with earplugs. Oh, and the hallway smelled like smoke. It was a lot. The employees were lovely. A+ to them.
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Maybe a higher floor would be less noisy? Or one not near the alley.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from James Harker, Owner at Warwick San Francisco
Responded Jun 6, 2022
Hello, and thank you for taking the time to make a review of the Warwick San Francisco. I do apologize for any inconvenience you experienced as a guest here, as we do strive to meet or exceed our guest expectations. I am glad to hear our staff performed well for you, as is always our goal. Feel free to reach out to us directly regarding the items you mentioned regarding your guest room. We do work on making sure our guest rooms are maintained at all times, and should we miss something. We want to make sure we correct anything, immediately for our future guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely little hotel in a good location for shopping, food, and entertainment! We stayed in a suite with a large bed and two bathrooms! The two bathrooms were probably the most genius thing I’ve ever seen since it allowed me and my best friend to get ready without being on top of each other the whole time. The complimentary wine in the hotel bar was a plus but the Tapas restaurant was the crowning jewel of the stay! So delicious! We highly recommend the oysters and octopus!
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked 4 nights here on the basis of the photos and website. BIG MISTAKE. We arrived at 11.30 and were greeted with ‘do you want to check in now it’s 50$’ rather than hello how are you! We politely declined and left our luggage and retuned at 3pm. We checked into our room and they took their full payment plus the huge security deposit which had never been mentioned before. We got to our Queen deluxe balcony room on floor 2 and it was disgusting! The carpets thought were stained, there were no doors between the ‘sitting room’ and the small bedroom. The wardrobe was extremely low quality chip wood and there were two small tvs . The balcony looked out on the signage in the road so you couldn’t look left at all and the next building along has scaffolding at the ale height as the room. My husband went to ask tot he moved and they could not accommodate this request. The staff were dismissive and uppity. So we left and booked into the Nikku Hotel one block away. We still have not received our refund of over 1000$ dollars even though they said they had processed it when we left, it’s now been two weeks. Total disgrace, please don’t make the mistake we did.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Terrence Kelso, General Manager at Warwick San Francisco
Responded Apr 19, 2022
Thank you for sharing the experience from your recent visit to our hotel. I just finished reviewing your survey and am quite disappointed at the experiences you shared. After reading your comments and seeing the scores you gave us, I can completely empathize with your feeling of dissatisfaction. I sincerely apologize for the service and cleanliness issues you encountered while staying with us. This is unacceptable and I am working with the correct department heads to fix this issue. I would also like to make it right with you, so if there is anything I can do for you please let me know. Terrence Kelso General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maureen F wrote a review Apr 2022
Newcastle upon Tyne, United Kingdom143 contributions85 helpful votes
We were on a Californian road trip & at the start of our adventure we stayed 3 nights in a so-called top class, famous hotel in Nob Hill with another night booked for our last night before we flew home next day. Big mistake! The famous hotel which shall remain nameless was a total let-down & miles away from anything. So my trusty travel agent changed us to the Warwick instead for our last night. It's charming, clean with nice decor & we found the staff to be very friendly. The location is excellent, so close to Union Square, theatres & the cable cars AND it's on the flat - no mountain climbing! Yes the dreaded "resort charge" is a pain in the neck rip off but every US city hotel we've stayed in charges it so accept it or don't go. I would stay here again as we were very comfortable. Try David's Deli a couple of doors down for breakfast.…
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Date of stay: March 2022
Value
Rooms
Service
Room Tip: High floor, corner room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Terrence Kelso, General Manager at Warwick San Francisco
Responded Apr 13, 2022
Thank you for taking the time to fill out our survey! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all of our guests with utmost care and professionalism. We are so happy that you experienced our above and beyond personal service, just one of the many great attributes about our staff. Thank you so much for the wonderful comments regarding our staff, we are so lucky to have such a great team! If there was anything else that we could have done for you to make your stay more enjoyable, please do not hesitate to let us know so that we can anticipate your needs for the next time. We truly value you and your business and hope to have the pleasure of your next stay very soon. Should you need any assistance with your future reservation, I will be happy to personally assist you to ensure that your stay is seamless and full of the value that you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$156 - $270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
warwick hotel san francisco, warwick san francisco, san francisco warwick
FORMERLY KNOWN AS
The Warwick Regis
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
74
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Frequently Asked Questions about Warwick San Francisco
Which popular attractions are close to Warwick San Francisco?
Nearby attractions include Marrakech Magic Theater (0.09 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.1 miles).
What are some of the property amenities at Warwick San Francisco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Warwick San Francisco?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Warwick San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Warwick San Francisco?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Warwick San Francisco?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Is Warwick San Francisco located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Warwick San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does Warwick San Francisco offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.
Are there any historical sites close to Warwick San Francisco?
Many travelers enjoy visiting Golden Gate Bridge (4.3 miles), Alcatraz Island (2.8 miles), and City Lights Booksellers (0.8 miles).
Does Warwick San Francisco have any great views?
Yes, guests often enjoy the city view available here.