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The Ritz-Carlton, San Francisco

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The Ritz-Carlton, San Francisco
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760 Reviews from our TripAdvisor Community

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Showing 722: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

Stayed here for one night and enjoyed the experience in general. I like the interior design on this hotel and the staff I interacted with were all fairly nice and professional. Checkin/out was a breeze and the room was clean and matches the pictures shown on their website. A couple notes based on my limited experience: Goods: - spacious room...

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Helpful?
Thank Ruizhi L
Nashville, United States
Reviewed 2 days ago NEW

Ritz Carlton has undergone major renovation with mixed results. Generally, the service remains good. Problems I encountered with concierge persist, be wary of their recommendations for dinner. The restaurant has retained its higher quality as well; service at breakfast was outstanding.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Mikel G
Livermore, California
Reviewed 3 days ago NEW

Great hotel decor, location within the city, and exceptionally courteous employees. A must stay when in the city for either business or pleasure. Not only is the hotel exceptional, but it is within walking distance to many other great areas of San Francisco.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jaredjamison1
Auckland Region, New Zealand
Reviewed 3 days ago NEW

Very nicely done, the building looks thrilling and very inpressive, convenient location. In room breakfast may improve in the sense of variety, still very nice bagels. Some of the housekeepers i guess the new ones hardly knew what they were doing, especially we were with a crawling toddler so all the highlight was the carpet hoovering, which may have been...

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1Thank gwb77
Carson City, Nevada
Reviewed 4 days ago NEW

Nice room and location. Housekeeping was impressive. Loved the robe and house shoes. Parallel 37 was delicious, but very pricey. Accommodations for the conference were good too. Nice pillows on the bed. Good location for exploring the city by foot.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank annaaW8587IM
Lexington, MA
Reviewed 4 days ago NEWvia mobile

We had a great stay on the Club level at the Ritz Carlton in San Francisco. The Nob Hill location is very convenient to most of the city and the service on the Club level was excellent. They serve a very good breakfast, lunch and dinner on the Club level with many healthy options and continuous coffee, tea and wine...

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2Thank WellTraveled3
Reviewed 5 days ago NEW

Lovely Hotel, well located. Great Staff but lacks breakfast coffee shop or alternative to in-room breakfast service. Existing in-room service was terrible and very expensive. The room was very lovely, staff was very considerate and the location was terrific.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank elainebF8904HV
Reviewed 6 days ago NEW

As expected with any Ritz stay, overall experience was great - from arrival to check out. Building is beautiful and rooms are new and spacious. Great restaurant options in the hotel itself and great location for getting around the city.

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank katiecriqui
Raleigh, North Carolina
Reviewed 1 week ago NEW

Billing. When we checked in we spoke to front desk to ensure they had the right reward number on file. They assured us they did, but they had to call us after checkout to reverify the number because it was wrong in their system. Room. The alarm clock did not work. I reported it but it was never replaced. Room....

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank michaelcI7716MN
Bruce G, General Manager at The Ritz-Carlton, San Francisco, responded to this review

Dear michaelcI7716MN, Thank you very much for taking the time to provide us feedback regarding your recent stay at The Ritz-Carlton, San Francisco and for being our guests. We strive to provide our guests exceptional personalized service, amenities, facilities a memorable stay so your comments are extremely valuable to us so we may focus on areas that require improvement. I...

San Diego, California
Reviewed 1 week ago NEW

The Ritz is a beautiful hote in a great neighborhood of San Francisco. The rooms have recently been redone and are beautiful. Small touches like the Nespresso, amenities and turn down service make this a truly luxurious stay. Where the hotel fell short for us was on service. There was no bellman or staff to greet us and help with...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
2Thank Geoff W
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Staying in Chinatown

Neighborhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set within a 1909 landmark building in the scenic neighborhood of Nob Hill, The Ritz-Carlton, San Francisco, the city's only AAA Five-Diamond hotel provides convenient access to the best of San Francisco and features the historic cable car right outside its doors. Offering globally-inspired California cuisine and seasonal cocktails at Parallel 37, the largest luxury Club Level experience in San Francisco, and recently renovated guest rooms and suites as well as meetings and special events space, the 336-room Ritz-Carlton, San Francisco provides the ultimate in personalized Ritz-Carlton service, comfort and luxury. The hotel received a "World's Best Award" by Travel + Leisure for 2014 and Conde Nast Traveler has placed the hotel on the "Gold List" as the top San Francisco hotel for 17 consecutive years. ... more   less 

Additional Information about The Ritz-Carlton, San Francisco

Address: 600 Stockton Street, at California Street, San Francisco, CA 94108
Location: United States > California > San Francisco > Chinatown
Price Range: $413 - $907 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, San Francisco 5*
Number of rooms: 336
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Also Known As:
The Ritz-Carlton Hotel San Francisco
San Francisco Ritz Carlton
Ritz San Francisco
Ritz-Carlton San Francisco
Hotel Style:
#2 Spa Hotel in San Francisco
#5 Luxury Hotel in San Francisco
#8 Business Hotel in San Francisco
#11 Romantic Hotel in San Francisco
#17 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, San Francisco staff and other travelers.
22 questions
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Naples, Florida
Franklin, TN
3 months ago
Vero Beach, Florida
6 months ago
Vero Beach, Florida
6 months ago

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Questions? Get answers from The Ritz-Carlton, San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View with a city view”
 of 5 bubbles gwb77, 3 days ago | Read review
“my room faced a busy street but was still very quiet”
 of 5 bubbles PDXcoffeetraveler, 2 weeks ago | Read review
“All rooms are great”
 of 5 bubbles RhettL905, 3 weeks ago | Read review
“Rooms on the basement are more quite than the upper ones.”
 of 5 bubbles 10kamleshl, 4 weeks ago | Read review
“Up is always best if you can afford it.”
 of 5 bubbles Goonch, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question