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a tired hotel that needs refurbishment. the facilities a lacking. the location is cool. near chinatown. the club level is a great idea - but done better at other Ritz Carltons. The redeeming feature is the staff. they are always pleasant and cheerful and willing...More
This really is a wonderful wonderful hotel. For a special occasion or you really want to impress, this is the hotel to head to. The staff are wonderful, rooms are good sizes with all the special extras you would expect from a hotel of this...More
Our room was clean and well appointed. We loved being within walking distance to many San Francisco attractions. Service was fantastic and we would definitely stay here again on future trips. The concierge did a wonderful job of recommending restaurants and must see attractions, we...More
• The Ritz Carlton, San Francisco is five star hotel located in the Nob Hill area of San Francisco.
• The building itself is impressive and looks majestic, not like the typical large hotel.
• We found this centrally located for our purposes and...More
Yes the Ritz Carlton Does come with a very certain level of expectations - which more than disappointed us! Among the least of which was waiting for ages sitting waiting for our room at a time promised. It would sure seem there is a definite...More
2 Thank 69pubby
Response from AndRoberts, General Manager at The Ritz-Carlton, San FranciscoResponded 1 week ago
Thank you very much for taking the time to provide us feedback regarding your recent stay at The Ritz-Carlton, San Francisco. I would like to extend my sincerest apologies for your overall poor experience and the incident involving your vehicle while in the...More
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighborhood decorated with colorful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands,
tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighborhood.
We enjoyed the food, the lounge, the service. Thursday 'lunch' spread was pretty much the same as Friday, but we really liked the salad options. I did not enjoy breakfast. Lots of options, but I expected more flavor. My... More
We enjoyed the food, the lounge, the service. Thursday 'lunch' spread was pretty much the same as Friday, but we really liked the salad options. I did not enjoy breakfast. Lots of options, but I expected more flavor. My girls and I definitely thought it was worth it, particularly since we were there to enjoy the hotel. The 'buffet' is out most of the day. If you are with a group, it's great to be able to accommodate lots of different tastes and appetites at different times without having to wait for service. If you like to drink champagne or wine during the day, or alcohol in the evening, that's added value. I was a little disappointed to find that the tubs were outdated and not inviting. Our views on club level were terrific (Outside, facing Bay and Coit Tower).