600 Stockton Street at California Street, San Francisco, CA 94108
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Room & Suite (485)
Dining (158)
What is Travelers’ Choice?
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About
#32 of 248 hotels in San Francisco
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Bronze level
The Ritz-Carlton, San Francisco, captures the timeless elegance of the Bay Area’s most iconic city. Our San Francisco, CA, the hotel is situated atop Nob Hill in a landmark building. This urban oasis provides resort-like amenities to retreat to after exploring the city.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Sofa
VIP room facilities
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Location
100Great for walkers
Grade: 100 out of 100
261Restaurantswithin 0.3 miles
174Attractionswithin 0.3 miles
Contact
600 Stockton Street at California Street, San Francisco, CA 94108
Getting there
Montgomery StMuni8 min
Montgomery StBART8 min
Rental CarsSee rental cars from $37/day
1754Reviews42Q+A100Room tips
Reviews
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Our first time, but not our last time, staying at this lovely hotel. This is a quiet, historical property with attention to detail and good furnishings. The staff at the front entrance welcomed us and graciously ushered us in. Then Olivia at the front desk, alert, efficient, and charming, offered us an upgrade to a corner room, 628, which was still quiet, but with more space and views. Then everything worked well on the way to our room. I appreciated the fresh flowers in the lobby and the ambiance of both beauty and functionality. I am so glad I did not smell artificial air freshener nor cleaning products. Also there was no obtrusive elevator music, just quiet. The room decor was practical, modern, and comfortable. The shades and blackout drapes for the many windows let us adjust the natural light. There were both bedside lamps and reading lights in the headboard. The bedsheets were luxurious and the bed very comfortable. Breakfast at Parallel 37 was fresh and enjoyable, not daring and provocative. I recommend the hospitality professionals at the Ritz-Carlton San Francisco and I found our stay an excellent value thanks to the offered upgrade. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Room 628 has a great view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Loved the hotel. Trip wasn’t bad from the airport. Around 30 minutes. Check in fast and efficient. The room was very well decorated and it was clean and large. Room service was good but pricey. TV channels were also really good. Really handy was if you ordered food from Uber etc they would allow the driver to come to the room and drop it off. Disappointed that we were not called prior to arriving for our children’s details for the Ritz Kids Club goodies. I did mention this on check in and they were more then accommodating. Location was a short walk from Union Square. Really pleased we stayed here just a short walk away and not in the square. Concierge gave us some great recommendations. Sears for breakfast and Sotto Mare for an Italian meal. We would definitely recommend the hotel and if we come back we will stay again.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
FABULOUS. Beautiful hotel. Excellent club level amenities. Staff was the A+ helpful and friendly. Rudy went above and beyond. Easy check in. No hassles. Shower drain rain slowly and was fixed within an hour when we called. We didn’t want to leave. Our stay was a slice of heaven.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded 2 weeks ago
Dear Inspire17960451240, Thank you for taking the time to share your experience with us. We are thrilled you had a fabulous stay and that you had an excellent time on the Club level. Thank you for recognizing Rudy! We will be sure to share your comments with him as well as his managers. We are sorry to hear your shower drain was slow, but are glad it was quickly fixed and that your stay was a slice of heaven! We can totally understand you not wanting to leave as we are hoping you come back soon! Thank you for choosing to stay with us! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a fabulous stay! Our check in process was smooth and we headed straight to the Club Lounge. Everyone in the lounge was so kind and helpful especially Leo, Carmen and Vicky. Our room was well appointed and housekeeping did a great job. I appreciate the had work of the he valet and bellman as well. We have stayed here many times and I think this was the best one! We will be back!
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded 3 weeks ago
Dear Sanger93, Thank you for recognizing Leo, Carmen, and Vicky! We love them and are so happy to hear that you do too! We are delighted to hear that everyone in the Lounge was so kind and helpful, your room was well appointed, and housekeeping, valet, and bellmen did a great job! Your comments are important to us, but even more-so, as you have stayed here many times and truly know our service! We're thrilled you will be back and cannot wait to see you again! Thank you for your loyalty and for being a delight! Warmly, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was a bit hesitant to give 5 stars, but in the end I did for a number of reasons. First the Hotel looked old and a bit run down. Also the rooms were in very old fashion, especially bathrooms. However, the Hotel and especially on the Club level, really goes the extra mile ! Super nice staff and very much a welcoming atmosphere ! Food and drinks are almost nonstop in the lounge and you can overlook this older property with the positive items.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded 3 weeks ago
Dear ssloddy, Thank you for taking the time to really give us an honest review. We appreciate authenticity and are pleased to hear that you feel we really earned 5 stars. We would like to extend our apologies that the Hotel looked old and that the rooms were old-fashioned. Hopefully, that's something that can be fixed in a renovation. But our Ladies and Gentlemen really do go the extra mile and we're so pleased to hear that their service won you over! We love working with each other every day and it makes a difference! We hope you return for our service, as that's what truly sets us apart. We work hard to provide the finest service and we sincerely look forward to welcoming you back. With warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic dinner at The Grotto. Perfectly prepared seafood in classic San Francisco location. Super fresh seafood options in updated space. Highly recommend if you want the freshest SF seafood experience.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded Jan 30, 2023
Dear 1Maggie, Thank you for sharing your recommendations! We are delighted you had a wonderful experience and hope to welcome you back soon! Warm regards, The Ladies and Gentlemen at The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in the presidential suite room with the piano keyboard in living room on behalf of my godfather’s wife who is a waitress and a great performer with three children two were adopted one from pregnancy
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: With a piano in there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded Jan 30, 2023
Dear amandacR7061XE, Thank you so much for sharing about your stay in the Presidential Suite! We are so delighted to hear you and the children had so much fun! We hope to always be a part of the lasting memories with your loved ones! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was wonderful and awesome at the beginning till the ends of check out. However, when I leave, i checked out at the reception and mentioned deposit will be refund and cancel. Nothing was charge. After a few days later, I check my bank online and found the Ritz has charge me $150. It was unbelievable and I was shocked. Then I called to the hotel and asked, they don’t even know what’s ur charge from. They have to heck and get back the next day. I was surprised, they do whatever they want with your credit card deposit and charge whatever they want. It was insecure. And you never know when u called to hotel and what’s charge. The worst experience and disappointed by Ritz Carlton San Francisco. It was not a five stars hotel should be. I’m sorry and 200 points doesn’t do anything! The Ritz Carlton ruined our family holiday.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at The Ritz-Carlton, San Francisco
Responded Feb 3, 2023
Dear Delaoio, Thank you for taking the time to write your review. We would like to extend our apologies for the experience you had with the deposit. We would be delighted to rectify this matter and kindly request you contact us at (415) 364-3466 so that we may promptly assist you. At The Ritz-Carlton, San Francisco, we take security and reservation accuracy very seriously, and therefore thank you for bringing this to our attention. We appreciate your candid feedback because your comfort and well-being are of the utmost importance. We look forward to hearing from you at your convenience. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst Ritz Carlton I have ever stayed at! Upon check in, the room that was “cleaned” had a dirty qTip from the previous guest. Not to mention the room smelled like an electrical problem was burning. Booked and executive club level city view and all I saw were some smoking chimneys and bird poop roof tops. Was taken to the lounge to wait for my new room to be ready. Well surprise surprise! My mother went to take a shower and a wad of the previous guest’s hair was in the shower drain. Got food poisoning from the lounge food as well and had to call engineering to fix both TV’s as they were not working and had the nerve to put it on my bill with valet parking. Ummmmm….I didn’t have a car either! I will NEVER stay there again. If you have a Bonvoy, choose The St. Regis. You would except a lot better service when you are paying over $1200 a night. I’m sorry and 30,000 points doesn’t do anything! The Ritz Carlton ruined our family holiday.…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Manager The Ritz-Carlton , Other at The Ritz-Carlton, San Francisco
Responded Jan 3, 2023
Dear Guest, Thank you for being our recent guest at The Ritz-Carlton, San Francisco and for taking the time to provide us your critical feedback. It is our highest priority to provide genuine care, comfort, and the finest personalized service for our guests and we sincerely apologize that we fell short in several areas during your stay. We take your experience very seriously and have identified improved processes so the issues you encountered do not occur again. We are also very happy to be in touch with you to discuss your visit further in order to reach a satisfactory resolution. We certainly hope you will provide us another opportunity in the future to offer you a more memorable visit. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WOW. This place is TOP NOTCH. From the moment I booked this room, the staff was extremely helpful and responsive. I booked this for my father so he could celebrate his 4th year anniversary. The Ritz staff went above and beyond to make sure his stay was memorable. Beautiful property, and everything is so luxurious. I am very thankful for this hard working group of hospitality workers who totally went above and beyond. Thank you RC San Francisco!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$473 - $761 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton hotel san francisco, san francisco ritz carlton, ritz san francisco, ritz-carlton san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Chinatown
NUMBER OF ROOMS
336
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Claim Your ListingTHE RITZ-CARLTON, SAN FRANCISCO - Updated 2023 Prices & Hotel Reviews (CA)
Frequently Asked Questions about The Ritz-Carlton, San Francisco
Which popular attractions are close to The Ritz-Carlton, San Francisco?
Nearby attractions include The Escape Game San Francisco (0.2 miles), San Francisco Playhouse (0.3 miles), and EscapeSF (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Ritz-Carlton, San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, San Francisco?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, San Francisco?
Conveniently located restaurants include Tacorea, Bouche, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at The Ritz-Carlton, San Francisco?
Yes, guests have access to a fitness center, locker rooms available in the fitness center, and yoga classes during their stay.
Does The Ritz-Carlton, San Francisco have airport transportation?
Yes, The Ritz-Carlton, San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at The Ritz-Carlton, San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, San Francisco offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Ritz-Carlton, San Francisco?
Many travelers enjoy visiting Golden Gate Bridge (4.4 miles), Alcatraz Island (2.6 miles), and City Lights Booksellers (0.4 miles).