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JW Marriott San Francisco Union Square

Booking.com$269*
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Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$308*
$269*
$279*
$308*
$269*
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JW Marriott San Francisco Union Square
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1,762 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott San Francisco Union Square
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Showing 1,618: English reviews
Reviewed July 16, 2013

This is one of the hotels I've stayed at. Great location, in the heart of San Francisco, with access to restaurants, transportation, attractions, etc. The rooms were spotless. Vey nice, with modern furniture and a clean bathroom too. Stay in the upper floors. I was on the 8th floor and the view was definitely worth the price! In the future,...

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2Thank Swimmingrolo
Gordonsville, VA
Reviewed July 16, 2013

I ended up with 3 mini bar charges and I never even opened the door to the refrigerator. I went down the street to the CVS and bought bottled water. After several phone calls and emails, I ended up with one charge being reversed. Otherwise a nice hotel.

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1Thank shahkwave
Parker, Colorado
Reviewed July 15, 2013

Service was extremely slow. 10:15 pm, needed to get to airport by 11:00 to pilot B-777 to Chicago, departed at 12:05 (needed to get there early to set up). Ordered small dinner, and waited 15 minutes to hear they messed up my order. Ordered again and waited ten minutes... nothing. went up to counter at 10:45 and mentioned service, before...

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Thank animaniacs y
Calgary, Canada
Reviewed July 15, 2013

We recently stayed at this hotel for four nights. Although our stay was fine, I'm not convinced it was worth the $405/night ($470 by the time you add in all applicable taxes) we were charged. I travel a lot for business and normally stay at Marriott hotels and the level of service and quality of facilities was quite similar to...

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1Thank jonfel
Portland
Reviewed July 14, 2013

Rooms were spotless and quiet and the bed was comfortable. A problem we had one night with a noisy neighbor was promptly handled, And you can't beat the location: within walking distance of just about anywhere you want to go, On the downside, i thought service was a bit lacking. Check-in was delayed for over two hours because the desk...

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3Thank Travel50S
Atlanta, Georgia
Reviewed July 13, 2013

with this being my first time in the bay area, I was happy my stay was at this hotel. Nestled in the heart of union square, i was within walking distance of some of the cities most famous attractions! Eateries, Shopping, and Sightseeing were all within mins!! The hotel is beautiful and clean and the view from my room on...

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2Thank ayan r
London, United Kingdom
Reviewed July 10, 2013

Stayed here for 5 nights recently. Had a little trouble at check in but this was resolved professionally and courteously by the manager on at the time. My room was great, very spacious, good TV and plenty of space to relax. A good size desk was in the room which helped when I needed to get some work done. Bathroom...

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2Thank HiggerTor
New York City, New York
Reviewed July 9, 2013

Of course the JW Hotels are always a step above the rest, so as always the Marriott name does not disappoint.. The staff is helpful and attentive, the room was beautiful, and the cocktails were made to perfection.. It was a comfortable and relaxing stay..

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1Thank Kayla M
california
Reviewed July 9, 2013

We spent two nights at this property while attending a wedding. We had a lovely room with a peek-a-boo view of Union Square.Valet service was excellent and car was ready for departure by cell phone communication with the Valet,definitely a needed innovation.Due to its great location we were able to enjoy the area within steps of the front door.I feel...

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1Thank cassidyrogers
Washington DC, District of Columbia
Reviewed July 9, 2013

First of all, I will have to say that the staff at the JW Marriott was stellar, especially Darlene the concierge, and the location can't be beat. However, there were a number of things that made the stay uncomfortable. First, there was no vent in the bathroom so it got very foggy and moldy in the bathroom. Second, there were...

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Thank porbulerias
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06/04/2017 06/05/2017
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JW Marriott San Francisco Union Square

Address: 515 Mason St, San Francisco, CA 94102-1226 (Formerly Pan Pacific Hotel)
Location: United States > California > San Francisco > Union Square
Price Range: $245 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott San Francisco Union Square 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Jw Marriott San Francisco Union Square Hotel San Francisco
San Francisco Jw Marriott
Marriott San Francisco
San Francisco Marriott
Pan Pacific Hotel San Francisco
Hotel Style:
#32 Business Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#38 Green Hotel in San Francisco
#38 Luxury Hotel in San Francisco
#51 Family Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott San Francisco Union Square staff and other travelers.
12 questions
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Questions? Get answers from JW Marriott San Francisco Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor had good city views.”
300stevem, 1 week ago | Read review
“Ask for a high floor, city view.”
782wesleym, 1 week ago | Read review
“Ask for a room furthest away from renovations”
911lindsayw, 1 week ago | Read review
“Ask with the remodeling will end. Definitely get a room as far away as the construction as possible. Be sure the bed has been updated”
drrbooher, 2 weeks ago | Read review
“Only stay in a renovated room and get ready for views of roof tops”
DCA1972, 2 weeks ago | Read review
5 of 5
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Booking.com
$269* /night
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JW Marriott$279
TripAdvisor$269
Cancelon$308
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Prices are for 1 room, 2 adults
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