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JW Marriott San Francisco Union Square

1,857 reviews
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Traveler (659)
Room & Suite (337)
Dining (76)
Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“union square”(457 reviews)
“separate shower”(21 reviews)
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from JW Marriott San Francisco Union Square
Special Offer: Member Rates
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,857)Write a Review
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1,706 results
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All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisefitness centerhigh floorbusiness tripluxury hotelcity viewrooms are nicevalet parkingcorner roombusiness center
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1 - 5 of 1,706 reviews
Reviewed 6 days ago

Just when we began to question whether Marriott has lost its touch for quality and cleanliness, the JW Marriott San Francisco restored our faith in the brand! From arrival to departure, this hotel is outstanding! Where we have found many previous Marriott properties to be...More

Thank G S
Reviewed 1 week ago

I really love JW Marriott, it has been my favorite spot to enjoy my time with my hubby, I highly recommend if you want to impress and have a great time with your beloved ones. JW Marriott San Francisco Union Square has a fantastic location,...More

Thank Vanessa H
Response from Greg L, Sales & Marketing Coordinator at JW Marriott San Francisco Union SquareResponded 1 week ago

Hi Vanessa, Thank you very much for your exciting feedback. We are delighted to hear that you and your husband had tremendously enjoyed our JW Marriott experience in San Francisco. We hope to have the chance to welcome you both back to our hotel for...More

Reviewed 1 week ago via mobile

This hotel hits all high marks in all areas. Reception was friendly, flexible and accommodating to my early check in. She was really friendly, I checked in the morning of Tue Jan 2nd. Housekeeping was courteous, very detailed and made sure my room was perfect...More

Thank RyanEdward
Response from Greg L, Sales & Marketing at JW Marriott San Francisco Union SquareResponded 1 week ago

Hi Ryan Edward, Thank you for the high remarks. I most definitely will share these wonderful accolades with our front office, housekeeping, and culinary team members. They will truly appreciate hearing that they got everything right. We look forward to welcoming you back in the...More

Reviewed 1 week ago via mobile

This hotel is wonderful. Very central, within close walking distance of several attractions and great restaurants. The hotel staff are all incredibly friendly and beyond helpful. The views from the room were wonderful, rooms clean and comfortable. Facilities in the room included a closet, a...More

Thank kaptonkatz
Response from Greg L, Sales & Marketing Coordinator at JW Marriott San Francisco Union SquareResponded 1 week ago

Hi Kaptonkatz, Thank you for sharing about your amazing stay. Glad we got the formula right with our newly renovated rooms that just completed last month. We are very proud of our incredibly knowledgeable team members and appreciate you sharing your sentiments. Come back and...More

Reviewed 1 week ago

Aww. I love this hotel and its people, but I recently stayed in a remodeled and "upgraded" room and I have to say...it feels like a downgrade. The wood doesn't look real anymore, they chopped up the tile in the bathroom, the shower pressure is...More

Thank CaliHunaGirl
Response from Greg L, Sales & Marketing Coordinator at JW Marriott San Francisco Union SquareResponded 1 week ago

Hi CaliHunaGirl, Thank you for your continued loyalty. Appreciate you taking the time to provide praise and concern. Our club lounge team members will appreciate knowing their efforts have made a good impression. The hotel did just complete our room renovation in December. I will...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast Available
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$225 - $596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$225 - $596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (659)
Room & Suite (337)
Dining (76)
Hotel & Grounds (342)
Bathroom (132)
Business Center & Event Rooms (5)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theaters in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Picchudog
December 29, 2017|
Answer
Response from John C | Reviewed this property |
There is none, but they usually send you an email if you have a reservations a few days before the date of arrival. Just call the hotel directly and ask for the concierge.
1
Vote
Angela C
July 3, 2017|
AnswerShow all 9 answers
Response from Sandykin1 | Reviewed this property |
Take BART from the airport to the Powell Station, exit to the north side of the station, walk one block west to Mason St. and walk up the hill to the hotel. The fare is $8.95 per person, one way. If you are hauling a lot of... More
2
Votes
Room Tips
"I think all rooms have views but upper floors are best - ask for a room that looks South or East"
Read review
"Renovated rooms are the best. Great appointments!"
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"Higher floors have best views"
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"High floor....will help eliminate the city noise and give you a better city view"
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