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The Inn at Union Square

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The Inn at Union Square
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1,555 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
Perth
Reviewed October 13, 2012

Think this is our third or fourth return visit to Inn at Union Square - we find it a great central location for some last minute shopping, cable cars, China Town - and some great restaurants. Disappointed with the size of our room this trip (K Superior - expensive for a small room, but it was a very busy peak...

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1Thank Fred & Denny
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thanks you for your continued support and patronage of the Inn at Union Square. It is truly our pleasure to welcome you back when your travels bring you to San Francisco. We are very glad you enjoy our central location, complimentary breakfast and evening wine hour. Looking forward to your return Kind Regards and Safe Travels, Norbert Mede...

Chicago
Reviewed October 10, 2012 via mobile

We stayed one night here this month(oct) and the staff was very friendly, offered us a low cost last minute deal. Rooms were a bit outdated but cute and clean. Hotel is small, tiny hallways but you won't get much better for this price in San Fran. The bathroom has a heated fan which was amazing, especially after exiting the...

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2Thank Diana13
Adelaide, Australia
Reviewed October 10, 2012

Great location for a few days exploring the San Fran sights. Bus, cable car and subway all within close walking distance. The staff are very friendly and helpful with local information, directions and maps. We had a late flight and they gladly stored our bags for us until we were ready to leave. Our room was a comfortable size with...

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Thank SA1836
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We appreciate your recent visit and for sharing your experience. We are glad you enjoyed our friendly staff, great location and comfortable rooms. Our guests really do enjoy our evening wine and cheese and morning continental breakfast; however, the fresh baked cookies can be irresistible. We look forward to welcoming you back. Kind Regards and Safe Travels, Norbert...

Melbourne, Australia
Reviewed October 9, 2012

I stayed here recently with my husband on a holiday to San Francisco, largely because of the positive reviews on this site. If you are a bit of an adventurous traveller and like to stay in places with personality, then this is the place for you. It is not a chain hotel and we loved that. In fact it reminded...

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1Thank hula-girl2011
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for your recent stay at the Union Square and for posting your kind comments. We are very pleased you enjoyed our central and convenient location as well as our friendly staff. We look forward to your return visit so you can experience our “Eurpopean Vibe” and personality. Kind Regards and Safe Travels, Norbert Mede General Manager...

Waterloo
Reviewed October 8, 2012

My husband and I stayed for 4 nights at this hotel in mid September when we visited San Francisco for his birthday. We chose this hotel largely based on the trip advisor reviews and also based on the location. While the location was certainly fine, I found the hotel itself to be below my usual standard. To this point, I...

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11Thank Dave-n-Theresa
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you very much for your visit in September and for sharing your comments. I am sincerely sorry to hear that you did not find our hotel a good value and that you experienced some deficiencies with your stay. At the Inn at Union Square, we strive to provide every guest with an exceptional experience; from service to...

London, United Kingdom
Reviewed October 7, 2012

The Inn is exactly as everyone says, the check in was fast and welcoming, I was reminded about the Cheese and Wine during the check in. The room was fine, I didn't consider it particulaly small, let's say NY size, I had room 207, which was away from the front and was very quiet. The room has lovely robes and...

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1Thank browny0508
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear guest, Thank you very much for sharing your comments regarding your recent visit. Feedback from our guests provides us with the best indicator of how we are doing. We are very glad to hear you found our central location on Union Square and our personalized service to your liking. Our staff takes great pride in providing the advice and...

Plymouth, Michigan
Reviewed October 2, 2012

From the beginning of making our Reservations for our "girls" trip, Ann and Omar were amazing. Ann went over and above to make our stay wonderful. She arranged everthing from limo pick up from the airport to our private driver for our trip to Napa - it made everything great. The rooms were charming and so comfortable, the morning breakfast...

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4Thank rita m
Wylie, Texas
Reviewed October 1, 2012

Just wanted to say Thank you to Ann and Omar. They worked very hard to make our honeymoon effortless and enjoyable. While the Inn is smaller and not as well appointed as bigger hotels, they more than make up for it with service and atmosphere. From the evening wine receptions to the warm cookies each night you feel like your...

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2Thank Marinemansf
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Once again, congratulations on your wedding, We appreciate your comments and we are pleased you enjoyed the warm cookies, evening wine reception and, above all, the service you received. Our staff does work very hard to accommodate our guests and we are very happy we contributed to making your honeymoon enjoyable. We look forward to welcoming you back...

London, United Kingdom
Reviewed October 1, 2012

What a lovely little boutique hotel. We stayed here for the couple of nights we were in San Francisco and could not have been more pleased with our choice. We choose the hotel based on the reviews on this site and we loved it. The staff were second to none, the room was great, some people have said the rooms...

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2Thank alyson.johnson-smith_123
Beaufort, South Carolina
Reviewed September 24, 2012

More like you find in Europe but a great location and snappy service make this a great stay. They gladly stored our luggage and phoned us when the room was ready. We were in room 401, on the front street but noise was not a problem because the sleeping area is in the back and the LR is on the...

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Thank rbrad
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 

Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102-1502
Location: United States > California > San Francisco > Union Square
Price Range: $237 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#48 Green Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from The Inn at Union Square staff and other travelers.
27 questions
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Questions? Get answers from The Inn at Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pick the top floor”
 of 5 bubbles Turbo72014, 1 week ago | Read review
“Rooms in the back don't open to Post street. So that's quieter, but not as interesting.”
 of 5 bubbles L5937YIbrianm, Feb 7, 2017 | Read review
“Inquire about construction”
 of 5 bubbles pbitter100, Jan 30, 2017 | Read review
“Get highest floor possible, anything below 4th floor views an alley. 4th and above looks at rooftops. Rooms have one queen bed.”
 of 5 bubbles 817cliffr, Jan 18, 2017 | Read review
“Upper floors were renovated or in the process, the 2 room suites were very nice.”
 of 5 bubbles sl502, Nov 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question