The Inn at Union Square
440 Post St, San Francisco, CA 94102-1502
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Avg. $188 /night, 10/4 - 10/5
$216
per night
$183
per night
$149
per night
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Cheaper
Average
Higher
About
4.5
#6 of 239 hotels in San FranciscoLocation
4.9
Cleanliness
4.7
Service
4.8
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Inn at Union Square is a stylish San Francisco hotel retreat away from the crowds, but in the center of it all. Located in the heart of Union Square, guests of our boutique hotel can experience the exceptional variety of things to do in San Francisco.
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Property amenities
Paid public parking nearby
Street parking
Wifi
Vending machine
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Safe
Seating area
Flatscreen TV
Bath / shower
Bathrobes
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Value
Languages Spoken
English, Spanish
Location
440 Post St, San Francisco, CA 94102-1502
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
11.7 mi•
See all flights
Metropolitan Oakland Intl Airport
11.3 mi•
See all flights
Powell St
6 min•Muni
Rental Cars
309 Restaurants
within 0.3 miles
Reviews
4.5
2,396 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Inn at Union Square garners accolades for its exceptionally friendly staff and its prime, yet tranquil, downtown location that puts guests within easy reach of local attractions. The hotel's atmosphere is frequently described as comfortable and inviting, with clean and well-maintained rooms; however, some guests have noted the absence of air conditioning and picturesque views.
While cleanliness receives high marks, and the amenities are generally appreciated, the limited breakfast and additional fees have been points of contention for those seeking more value.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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2,396Reviews44Q+A100Room tips
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Detailed Reviews
We loved our stay at The Inn at Union Square - fantastic central location next to Union Square with easy access to shopping district, cable cars and street cars. The accommodation - a small lounge area with separate bedroom and bathroom, were very clean and well furnished, the continental breakfast each morning was fresh and generous and the added extras of wine and cheese each evening, access to tea and coffee and fruit during the day and evening, plus homemade biscuits at night, were real treats. It was great to chat with other travellers from different countries over a glass of wine/cool drink after a day's sightseeing before heading out for dinner. The staff were very friendly, welcoming and helpful. We certainly recommend this hotel to other travellers and would certainly stay here again.l
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: We stayed in room 601 and while the lounge faced Post Street, the bedroom looked over an inner...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann_Mock, Front Office Manager at The Inn at Union Square
Responded Jan 22, 2020
Thank you ever so much , 169christinet, for sharing your wonderful comments regarding your recent stay in our lovely little Inn! We are so happy to read the breakfast we lay out in the morning before you begin your day and the wine and nibbles we have for you to welcome you back in the evening were enjoyed, along with our fab location tucked just off Union Square We so hope you will choose to return to us when you plan your next trip to San Francisco, our friendly staff will be waiting to welcome you back with open arms! Wishing you the safest and happiest of travels... Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 4 nights. We actually had planned to stay 3, but loved it so much that we extended our stay. We stayed in a King room which had a fireplace and was a bit bigger. There were lots of little touches that made this hotel quite special. The wine and cheese hour is lovely and is done well. There is a turn down service every day. Staff are really friendly and helpful. Peet's coffee and tea is left out for sleepy heads like us who didn't make it to breakfast everyday. Cookie jars with fresh bakes are put out in the evening. Most of all, the location is just stellar, and I think the value of this place when you consider the central location is exceptional. We will undoubtedly be back.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann_Mock, Front Office Manager at The Inn at Union Square
Responded Jan 15, 2020
We truly than you from the bottom of our hearts, Alne d, for staying with us in our lovely little Inn and for sharing your comments with fellow travelers. It gives us immense joy to know you experienced the warm and gracious, old fashioned hospitality each of our treasured guests deserve;and then to learn how pleased you were with your upgraded, King Studio, with it's wood burning fireplace, well that just threw us over the moon! We cannot wait to welcome you back… we will be here with bells on and open arms!!! Until then we wish you a New Year filled with joy, happiness and health…. Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My wife and I have been staying at the Inn since 1992, five or six visits total. Obviously liked the place very much given our returns. Under the new ownership, if our two-night stay in early February 2020 is representative, the hotel could use some improvement. We were told we were given one of the best rooms in the hotel, but it turned out to be a second floor room next to the room used to serve all hotel guests breakfast, and thus quite noisy early each morning. And the hotel housekeepers "forgot" to make up our room the entire second day of our visit - and the hotel management barely apologized. But it's still a very nice small hotel, comfortable, and perfectly located in SF, just steps from Union Square with the entire city accessible by taxi, Uber or cable car. We'll look carefully at reviews before our next visit, and if we see multiple reviews similar to our recent experience, we'll probably take a pass. Even with the failures, still rating it 4/5.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Ask for quiet room, and definitely NOT next to the breakfast area. Higher floors (higher than 2)...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Mock, Guest Services / Front Office at The Inn at Union Square
Responded Feb 24, 2020
Dearest scl714, I am truly sorry to read of your recent experience at our lovely little Inn! Although we adore and thrive on our accolades it is commentary such as yours that helps us to improve.. Your experience was very much the exception and not the rule as far as not having your room made... we do make up rooms until 5pm which can be quite difficult for some our our guests but not having your room made a all is just dreadful, and then for our response when the issues was brought to our attention, this concerns me greatly. As a result, I would so like to learn more so that I an research, take appropriate action, and enhance the overall experience for you and future guests of the Hotel. Would you be so kind as either telephone me at 415.297.3510 or email me at amock@unionsquare.com so we can discuss in greater detail? With gratitude for your year of patronage for sharing your experience, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 3 nights in room 501 which had a separate bedroom and living room with a bathroom in between. It was spacious, clean and comfortably furnished. The front looked on to Post St but the room was exceptionally quiet and from the bedroom at the rear not a sound could be heard from outside. The bed was super comfortable and the whole place wa spotless.
The complimentary breakfast was good with a selection of pastries, cereals, yoghurt, boiled eggs etc and we made good use of the complimentary wine and cheese happy hour at 5.30 each evening.
Without exception the staff were extremely helpful and this being our first visit to SF in 25 years we were very grateful to them. Without having to refer to maps etc they knew bus routes, numbers, places to go etc and they could not have been nicer or more friendly. We will definitely stay here Gaga in when in SF.
The complimentary breakfast was good with a selection of pastries, cereals, yoghurt, boiled eggs etc and we made good use of the complimentary wine and cheese happy hour at 5.30 each evening.
Without exception the staff were extremely helpful and this being our first visit to SF in 25 years we were very grateful to them. Without having to refer to maps etc they knew bus routes, numbers, places to go etc and they could not have been nicer or more friendly. We will definitely stay here Gaga in when in SF.
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Date of stay: February 2020
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann_Mock, Front Office Manager at The Inn at Union Square
Responded Feb 14, 2020
Dearest jangel1, Dearest LandDt2010, Thank you for ever so much for taking the time to write about your experience with us at here at The Inn at Union Square! Our location, the way we fuss and fawn over our adored guests, the expanded continental breakfast each morning and our beautiful rooms...are what makes us a true hidden gem in San Francisco and what sets our lovely little Inn apart. All of us are delighted to know that you felt pampered and well taken care of during your time at with us…we are truly grateful for your compliments about the warmth and old-fashioned hospitality you experienced, it is the key to our re is wishing you many happy memories on your next trip to San Francisco! Until then I wish you wonderful days and very restful nights… and when you are ready to plan a return visit to our fair City please know we will be here bells on to welcome you back… Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We come to San Francisco to visit our daughter who like many San Franciscans has no room for guests. The hotel where we usually stay added an "urban amenity fee" rather than charging an honest price so we decided to try some place new. We loved the Inn at Union Square. The room was clean, well-appointed and quiet and larger than what we are used to for a city hotel. The staff was friendly and accommodating. The breakfast was tasty and the coffee was good. The location was walking distance from the BART and SFMOMA (a favorite museum). We have a new base of operations for our trips to San Francisco.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Mock, Guest Services / Front Office at The Inn at Union Square
Responded Feb 24, 2020
Dearest 515SarahF, Thank you for ever so much for taking the time to write about your experience with us at here at The Inn at Union Square! Our location, the way we fuss and fawn over our adored guests, the expanded continental breakfast each morning and our beautiful rooms...are wha makes us a true hidden gem in San Francisco and what sets our lovely little Inn apart. All of us are delighted to know that you felt pampered and well taken care of during your time at with us…we are truly grateful for your compliments about the warmth and old-fashioned hospitality you experienced, it is the key to our re is wishing you many happy memories on your next trip to San Francisco! Until then I wish you wonderful days and very restful nights… and when you are ready to plan a return visit to our fair City please know we will be here bells on to welcome you back… Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in San Francisco for a conference and was very happy with my stay her at the Inn. The room was very cozy and comfy, bathroom spotless and I just loved the plushy robes. I felt almost like I was home, as I walked downstairs to get tea in the evening (they have tea, coffee and cookies out) in my slippers or stocking feet, and the place felt more like a bnb than a hotel.
I would definitely stay here again.
I would definitely stay here again.
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Date of stay: January 2020Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann_Mock, Front Office Manager at The Inn at Union Square
Responded Jan 31, 2020
Thank you ever so much for for leaving such a sweet and kind review, dearest roxannen333!!! We are so very glad that you enjoyed your with us in our lovely little Inn... we will be here with bells on to welcome you back!!! Until then we wish you and yours the safest and happiest of travels... Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We flew in and the inn is one block from train station so really easy to get to.
It is like an upscale bed and breakfast.
We had small lounge in our suite and huge bed.
Each floor had a little sitting room
Coffee and tea on 2nd floor
On afternoon tasty cookies are put out.
Free breakfast is simple but perfect
Staff super friendly
Highly recommend
It is like an upscale bed and breakfast.
We had small lounge in our suite and huge bed.
Each floor had a little sitting room
Coffee and tea on 2nd floor
On afternoon tasty cookies are put out.
Free breakfast is simple but perfect
Staff super friendly
Highly recommend
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Date of stay: November 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann_Mock, Front Office Manager at The Inn at Union Square
Responded Jan 22, 2020
Dearest Explorer722651, Thank you for such a warm review! We always love hearing that our guests enjoyed our remodeled little Inn but to learn your found our staff so very helpful well that just threw us over the moon! We look so forward to your next visit! Wishing you and yours joy and happiness today, tomorrow and each and every day that follows... Warmly, Ann
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful boutique hotel with ultra clean furnishings and beautiful appointments in our upgraded room. The king size bed was extremely comfortable, the walk in shower powerful and the lithographs and pages from the Georgetown University Hoya Newspaper gave the facility a sense of quiet grace.
Jorge and the guest staff could not have been more accommodating.
We could not have enjoyed our stay more
Jorge and the guest staff could not have been more accommodating.
We could not have enjoyed our stay more
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Park around the street on Mason Street. The garage there comes highly rated. $40/night but with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaime Gonzalez, Owner at The Inn at Union Square
Responded Apr 28, 2022
387steph, Thank you very much for your high praise of Jorge and our entire staff!! We look forward to having you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, this could be a really great place to stay. They just missed on some little things that were really frustrating. It has a great location, is very clean and quiet. The room itself was beautiful and comfortable. But, I was very frustrated that we were not told they weren’t offering breakfast or their reception in the evening until we arrived. I know the website said some services were limited because of Covid but I didn’t realize that limited actually meant non existent. On day 3 of our stay we asked for someone to come make up the room but they only half did it. The bed was never made and the bathroom wasn’t cleaned. Upon checkout, I mentioned my disappointment and was told then that they were only cleaning rooms on request. Again, would have been nice to know at check-in. Finally, it is important to know that this hotel has no air conditioning. Normally it wouldn’t be an issue but it was 93 degrees our first day in San Francisco. Trying to sleep that night was miserable even with the windows open and the ceiling fan on full blast.
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaime Gonzalez, Owner at The Inn at Union Square
Responded Jun 5, 2024
Thank you for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved our stay at the Inn at Union Square. We didn’t want to leave! This boutique hotel has such a homey feel to it, we almost felt like locals staying in our own apartment. Check-in/check-out was easy and we felt very safe in this location. Our room was in great condition and was clean upon arrival. I also appreciated that housekeeping visited during the day while we were out. One thing to note is that this hotel does not have air conditioning, however, we were able to crack the windows at night to allow a cool breeze in. Even in August, San Francisco temperatures would drop down into the upper 50’s at night. So, our room stayed cool and we slept well. We will definitely be back! Highly recommend.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Rico, General Manager at The Inn at Union Square
Responded Aug 23, 2022
Dear Anna, We are so pleased to read that you enjoyed your recent visit to the Inn At Union Square. It's nice to hear that our location was convenient for you and that you had a positive experience. Thank you again for staying with us, we would love to have you back on your next visit to San Francisco!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi,
We serve coffee/tea from 8-11am.
Sorry- can not remember. Based on the great breakfast and generous happy hour, it is well worth it. Call the hotel direct- the staff is outstanding!!!
BART train runs from the airport to Powell Street station which is about quarter of a mile from the hotel.
…
"Enjoy this sweet boutique hotel, and please make a trip to Fino, up the street on Post - one of the best Italian restaurants we've been to! "Read full review
"Do not rent a car. The cable car and busses will take you anywhere you need to go. Stops right outside the hotel."Read full review
…
PRICE RANGE
$159 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn at union square hotel san francisco, hotel at union square, at union square hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about The Inn at Union Square
Which popular attractions are close to The Inn at Union Square?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.2 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.02 miles).
What are some of the property amenities at The Inn at Union Square?
Some of the more popular amenities offered include internet access, facilities for disabled guests, and express check-in and check-out.
Which room amenities are available at The Inn at Union Square?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
Is parking available at The Inn at Union Square?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to The Inn at Union Square?
Conveniently located restaurants include Lapisara Eatery, Fino Bar & Ristorante, and Taylor Street Coffee Shop.
Is The Inn at Union Square located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Which languages are spoken by the staff at The Inn at Union Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Inn at Union Square?
Many travelers enjoy visiting Golden Gate Bridge (4.4 miles), Alcatraz Island (2.8 miles), and City Lights Booksellers (0.7 miles).
Is The Inn at Union Square accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.