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950 Mason St, San Francisco, CA 94108-6000
14 people are viewing this hotel
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Traveler (3102)
Room & Suite (1513)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Contactless check-out
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont San Francisco
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 251 in San Francisco
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
GreenLeaders Silver level
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 606 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Several of Fairmont San Francisco’s most sought-after amenities are bundled into a daily Urban Experience Fee, eliminating multiple individual charges and providing a discounted value for services. Please visit our website for more information.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Paid wifi
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Wine / champagne
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Hotel links
Special Rate:It's ALL Possible - Save Up to 20%

Location

Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.3 miles
103Attractionswithin 0.3 miles
4807Reviews46Q+A100Room tips
Traveler rating
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Most Recent
Lauren A wrote a review Yesterday
2 contributions1 helpful vote
I thoroughly enjoyed my stay at the Fairmont San Francisco. The staff was outstandingly kind, and my room was absolutely stunning. My tower room had the best view of the city that I've ever seen, and the bed was very comfortable. Thank you to the Fairmont for a fabulous stay in San Francisco. I will be back!
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Date of stay: May 2022Trip type: Traveled
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Todsandsods wrote a review May 17
Bristol, United Kingdom6 contributions1 helpful vote
Hotel in prime position but we were surprised to have to pay for internet and not be provided with complimentary bottled water, given the room rate. Mini bar had been cleared out and hotel bar hours unaccommodating. We were also still waiting to have our room made up by mid afternoon and had to ask for this to be done. Stills seems to be trading mainly on its past reputation but sadly it doesn’t match the service standards one expects these days, especially for what you pay. We won’t be returning.
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Date of stay: May 2022Trip type: Traveled
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Mari702 wrote a review May 16
Las Vegas, Nevada16 contributions12 helpful votes
+1
I’m not sure where to start about my experience here. It seems fitting to start at the beginning. From the moment we pulled up, we were treated like valued guests. Valet, bellhop, Sean, William and Eldridge, thank you so much. Sometimes people don’t realize the impression they leave on others, these guys are the best. Check in was efficient, the hotel is beautiful with high ceilings. Sean helped us with our bags and we made our way to the golden gate suite. Wow. The views from the suite are unforgettable. We took Sean’s advice and had dinner at the Tonga Room - it was so good we brought our friends back the next night for a memorable dinner and good time. I didn’t get the hostesses name, dark hair young lady, a big thank you for your infectious personality and warmth. Our two nights at this hotel are some of my fondest vacation memories. Life is short, do yourself a favor and stay here sometime.
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Date of stay: May 2022Trip type: Traveled
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Gregory S wrote a review May 15
1 contribution
I have long looked forward to visiting San Francisco and staying at the Fairmont. My stay did not disappoint. We enjoyed the hotel, the service and hospitality of Eldredge (Bellman) was exceptional! Truly Five Star!!!
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Date of stay: May 2022
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Scenic112006 wrote a review May 9
1 contribution
The internet was not working the entire time during our stay. A engineer took it upon himself to walk into our room uninvited when we did not answer the door. we expressed our concerns with the front desk upon check out and was told a manager would reach out to us. To date we have not received a call from a manager.
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Date of stay: April 2022
Cleanliness
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Amy in Ca wrote a review May 7
2 contributions
We are here now and the hotel is beautiful. Rooms are large like all Fairmont hotels. All my interactions with service has been fine. No complaints. Concierge has been fantastic. Not sure why other reviews were so bad but know SF has been having a lot of staffing problems. Maybe that was the cause.
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Date of stay: May 2022Trip type: Traveled
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Alessandra Matino wrote a review Apr 2022
Sao Paulo, SP147 contributions96 helpful votes
Well located, next to Union Square and Piers. But only if you like to walk (long walks) with up and downs on the hills. The general staff (check-in and check-out) it was normal, nothing exceptional. I cannot say the same about the restaurant staff, i had a terrible service with long waiting to order, to bring your food, to bring the check. There is a lot of space to improvement and certainty it was not a standard to this kind of hotel category. The room it was located on Tower Building, high level and great view. It was big, comfortable and clean. The bathroom was great either, but the bathtub was not working, I became so frustrated, after a long walk I needed and I could not use. I had some lower and higher experiences on this hotel, if someday I came back to San Francisco, I will look for another one. But it's up to you!!! =))
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Date of stay: April 2022
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indiayorkshire wrote a review Apr 2022
Harrogate, United Kingdom20 contributions16 helpful votes
An imposing hotel atop Nob Hill which is a quiet area with great views, very steep streets but worth the walk to get around on foot. Internally the reception and lounge/ bar area is very nice with a lovely ambience, buzzing infact, and, whilst the food was a bit expensive, it was perfectly fine. However, as you go around the hotel it starts to feel dated and 'faded grandeur' comes to mind. Parts of the hotel felt unloved and unused - perhaps they are! The gym on the lower level is not owned by the hotel and it did not feel inviting and our 17 year old son did not want to use it. Our bedroom had a fantastic view of San Francisco but, again, the room felt dated with worn furniture which attracted endless dust and just didn't feel 'special' which I would have expected of a hotel like this. The bathroom was fine with a great shower. If all the hotel followed on from the standard of the entrance area it would be amazing but there is a LOT of work to be done in every respect.
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Date of stay: April 2022
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Room Tip: Go as high as possible to get the views.
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Mark G wrote a review Apr 2022
New York City, New York121 contributions71 helpful votes
We wanted a special treat for ourselves as this was the first trip out of 2 years of COVID non-travel so we saved our points and $. The Fairmont overall was excellent but a few things did not make the grade! First, the excellent part, it is beautiful and great views! The service was professional, knowledgeable and high quality, that goes for room service, housekeeping, valet, concierge, front desk, dining, all excellent. We expected more from the rooms considering the high cost, the mini bar was empty, rooms needed a refresh, receptacles loose when you plug things in, AC did not cool properly, the beautiful view we paid a premium for was blocked by very dirty windows. Wall paper peeling in the bathroom, bathroom window painted shut. And then there is the $30.00 per day Urban Fee that no one can thoroughly explain. I understand all the taxes but this fee seems like another fee for no specific reason.
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Date of stay: April 2022Trip type: Traveled
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SanDiegoW_traveler wrote a review Apr 2022
San Diego, California218 contributions147 helpful votes
We've come to expect a lot less in recent days as the service level has dropped everywhere. If not for that, I would only give 2 stars. Beginning with check in, they had my name backward (first name as last) so they couldn't find my reservation. This in spite of the fact that I'm in their "club" and made my reservation that way. When we got to our room, it had not been cleaned well: there was a stalk of mostly eaten grapes on the floor. Also, we specifically chose this hotel because the windows open, and the window would not stay open. Our bellman (Tony) was one bright spot..he called down to get us a new room, which we eventually got. But no one answered the phone at the front desk. He ultimately used his radio and finally was able to take care of it. The room that we eventually took was fine (the window stayed open and no grapes on the floor). Also, a shout out to Tom, the concierge, who was able to get us reservations at one of our favorite restaurants even though it was fully booked. Lastly, (although I knew in advance), the parking is very expensive: $70 per day for valet! This may be standard now in SF, but you should be aware if you're driving. And the hotel does not offer a car to take guests around locally which used to be standard for high end city hotels.
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Date of stay: April 2022
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PRICE RANGE
$380 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san francisco hotel san francisco, fairmont san francisco, fairmont hotel san francisco, san francisco fairmont
LOCATION
United StatesCaliforniaSan FranciscoNob Hill
NUMBER OF ROOMS
606
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Frequently Asked Questions about Fairmont San Francisco
Which popular attractions are close to Fairmont San Francisco?
Nearby attractions include San Francisco Playhouse (0.3 miles), Cable Car Museum (0.2 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at Fairmont San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairmont San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont San Francisco?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont San Francisco?
Conveniently located restaurants include Nob Hill Cafe, Tacorea, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Fairmont San Francisco?
Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay.
Does Fairmont San Francisco have airport transportation?
Yes, Fairmont San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont San Francisco located near the city center?
Yes, it is 1.0 miles away from the center of San Francisco.
Are any cleaning services offered at Fairmont San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.