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What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Contactless check-out
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont San Francisco
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#90 of 251 in San Francisco
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.0
GreenLeaders Silver level
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 606 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Several of Fairmont San Francisco’s most sought-after amenities are bundled into a daily Urban Experience Fee, eliminating multiple individual charges and providing a discounted value for services. Please visit our website for more information.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Paid wifi
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Wine / champagne
Kids club
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.3 miles
103Attractionswithin 0.3 miles
Contact
950 Mason St, San Francisco, CA 94108-6000
Getting there
Powell StMuni11 min
Montgomery StBART12 min
Rental CarsSee rental cars from $37/day
4812Reviews46Q+A100Room tips
Reviews
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While our experience wasn't terrible, we certainly expected more for what we were paying. We arrived to the hotel early with the hope that we could get an early check-in since we have a 21 month old baby who would need a nap sometime between 12-2pm. We conveyed this to Cameron at the front desk, and he very warmly and sincerely stated that he understood our situation and would personally do his best to make this happen. He confided to us that we would probably need to wait until 1pm but he would, "...place us at the top of the queue," based on our circumstance and he would make us his "first priority," to ensure our son would get his nap. After getting something to eat, we returned to check on our room (I also texted Cameron from the text thread created by the Fairmont, asking if the room was ready, but did not hear from him), and we were told by another front desk attendant that it was not yet ready. Every half hour after that we checked in at the front desk, and at one point we connected with Cameron again and he said that he personally went to our room (a Jr Suite) to check on our room and contacted housekeeping on our behalf (and to also let them know there was a "sizable" tip left by the departing guest--I suppose this was his way of showing us that he went up to our room but I have no idea). To make a long story short, it was almost 3pm when I pleaded with another front desk attendant that we would do anything to get a room so our kiddo could take a nap. She changed our Jr. Suite to two adjoining rooms and although I wanted our entire family to be together in one room, we were fine with the switch since our tired kiddo desperately needed some sleep. Interestingly, a woman next to me at the front desk abruptly checked out after telling Cameron how disrespectful he was, telling her she was "his first priority" for two days, and each day she had to sit around and wait for her room to be cleaned. In all candor, I wanted to high-five this woman who said exactly what I wish I could articulate. Again, she checked out early and if my family was in a position to find another place, we would have done the same and simply found another place. As one can imagine, this initial interaction and issue colored our stay and knowing how much we were paying (almost $1,500 for two nights) certainly added to our dissatisfaction. The rest of our stay was fine, but again, the initial issues left an incredibly bad taste in our mouths. Perhaps in all fairness, we expected better customer service when paying this much for a room and maybe this is our own fault for having high expectations of customer service.…
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Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Your hotel is beautiful. We had a wonderful experience staying at the Fairmont. We came for a weekend wedding at your hotel and it was lovely. On a side note, my pajama pants accidentally were picked up by housekeeping and went into your laundry. You were able to find them and bring them back! Your staff was kind and helpful. The reason you received a nine instead of a ten, is that we could hear our neighbors through the walls - talking and snoring. Also, our shower curtain was dirty.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: The hotel was busy, so a room away from the elevator might be quieter.
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Helpful
+1
I love this hotel. The location is great. The service is incredible. For business travel FAIRMONT SF is perfect. Able to work in room or in the outdoor corridor and to take meetings in the restaurant and bar. Views from upper floors are so amazing. It makes a work trip feel like a vacay!!!!
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Date of stay: May 2022Trip type: Traveled
Room Tip: If the slippers and robe aren't in the room, ask for them - they are great. 😎
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Helpful
I loved this Hotel located right in Downtown San Francisco. The room was spacious and well-appointed with all the amenities including a Keurig coffee maker. The staff was courteous, friendly, and very responsive. great hospitality. the only thing I would add as a request - they should have a 24-hour gym. the gym closes at 2 pm on Sundays, which is a tad early on the weekends.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: High floors with a view
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Helpful
I thoroughly enjoyed my stay at the Fairmont San Francisco. The staff was outstandingly kind, and my room was absolutely stunning. My tower room had the best view of the city that I've ever seen, and the bed was very comfortable. Thank you to the Fairmont for a fabulous stay in San Francisco. I will be back!
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Date of stay: May 2022Trip type: Traveled
Helpful
Hotel in prime position but we were surprised to have to pay for internet and not be provided with complimentary bottled water, given the room rate. Mini bar had been cleared out and hotel bar hours unaccommodating. We were also still waiting to have our room made up by mid afternoon and had to ask for this to be done. Stills seems to be trading mainly on its past reputation but sadly it doesn’t match the service standards one expects these days, especially for what you pay. We won’t be returning.
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Date of stay: May 2022Trip type: Traveled
Helpful
+1
I’m not sure where to start about my experience here. It seems fitting to start at the beginning. From the moment we pulled up, we were treated like valued guests. Valet, bellhop, Sean, William and Eldridge, thank you so much. Sometimes people don’t realize the impression they leave on others, these guys are the best. Check in was efficient, the hotel is beautiful with high ceilings. Sean helped us with our bags and we made our way to the golden gate suite. Wow. The views from the suite are unforgettable. We took Sean’s advice and had dinner at the Tonga Room - it was so good we brought our friends back the next night for a memorable dinner and good time. I didn’t get the hostesses name, dark hair young lady, a big thank you for your infectious personality and warmth. Our two nights at this hotel are some of my fondest vacation memories. Life is short, do yourself a favor and stay here sometime.…
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
I have long looked forward to visiting San Francisco and staying at the Fairmont. My stay did not disappoint. We enjoyed the hotel, the service and hospitality of Eldredge (Bellman) was exceptional! Truly Five Star!!!
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
The internet was not working the entire time during our stay. A engineer took it upon himself to walk into our room uninvited when we did not answer the door. we expressed our concerns with the front desk upon check out and was told a manager would reach out to us. To date we have not received a call from a manager.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Helpful
We are here now and the hotel is beautiful. Rooms are large like all Fairmont hotels. All my interactions with service has been fine. No complaints. Concierge has been fantastic. Not sure why other reviews were so bad but know SF has been having a lot of staffing problems. Maybe that was the cause.
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Date of stay: May 2022Trip type: Traveled
Helpful
PRICE RANGE
$380 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san francisco hotel san francisco, fairmont san francisco, fairmont hotel san francisco, san francisco fairmont
LOCATION
United StatesCaliforniaSan FranciscoNob Hill
NUMBER OF ROOMS
606
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Claim Your Listing Frequently Asked Questions about Fairmont San Francisco
Which popular attractions are close to Fairmont San Francisco?
Nearby attractions include San Francisco Playhouse (0.3 miles), Cable Car Museum (0.2 miles), and Grace Cathedral (0.2 miles).
What are some of the property amenities at Fairmont San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairmont San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont San Francisco?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont San Francisco?
Conveniently located restaurants include Nob Hill Cafe, Tacorea, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Fairmont San Francisco?
Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay.
Does Fairmont San Francisco have airport transportation?
Yes, Fairmont San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fairmont San Francisco located near the city center?
Yes, it is 1.0 miles away from the center of San Francisco.
Are any cleaning services offered at Fairmont San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.