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Fairmont San Francisco

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Fairmont San Francisco
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2,842 Reviews from our TripAdvisor Community

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Showing 2,582: English reviews
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Bloomfield, New Jersey
Reviewed yesterday NEWvia mobile

I stayed at the Fairmont last Sunday and generally it was a pleasant stay. A beautiful lobby, a small but comfortable room and very helpful concierge staff were all positives. But how in this day and age an expensive hotel like the Fairmont can charge $13.95 for Internet access is inconceivable to me. I didn't choose to stay there but...

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Helpful?
Thank Mike K
London, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

I was in San Francisco last month for a wedding which was held at the Fairmont and I stayed there for a couple of nights. What an amazing hotel! It looks a picture, both the exterior and inside, particularly the lobby, and the rooms are very comfortable (which is the key thing with a hotel, I guess!). Also, the location...

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2Thank ADfromSElondon
About Hotel's Favorite Review
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled to hear you had such a nice visit and that you appreciated the grandeur of the property. While we are located only four blocks away from Union Square, we are miles away from the hustle and bustle of the area. Thanks again for your kind words and we...

Abingdon, United Kingdom
Reviewed 3 days ago NEW

We were 2 couples and were asked if we would like the option to upgrade our room for an extra $40 a night. Our friends did and the views of San Fran were amazing so we would sit in their room after we'd been out and take in the views. Our room looked over the air con! On our last...

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Helpful?
Thank vivii69
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for commenting on your recent stay with us. I'm pleased to hear you had such an excellent, albeit brief, stay with us. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas

Windsor and Maidenhead, United Kingdom
Reviewed 5 days ago NEW

The property is high on the hill in the centre of the city. A beautiful old hotel with beautiful views in any direction. The room we had was on the 19th floor and was comfortable with a bed like clouds. Yes, it is roughly the price of fine jewels but well worth the treat. I hate to be negative about...

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Helpful?
Thank Shirley H
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you had such a nice stay and appreciated our location atop Nob Hill. As you mentioned, it offers some of the most stunning views of the City and Bay and it sounds like you agree. I am sorry for the slowness of service you received in the...

Victoria, Canada
Reviewed 5 days ago NEWvia mobile

Worst experience ever had at a fairmont which is usually great. Main bar service worst I have ever had. Twenty minute wait for first drink now been waiting forty minutes since ordering second drink and still not here

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Helpful?
Thank rh123rh123
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent experience at the bar. I am very sorry to hear of the slowness of service and can appreciate the frustration that caused. Hopefully you were able to speak to a manager while you were on property. Thank you for your feedback and I apologize again for the poor experience....

Windsor, Canada
Reviewed 5 days ago NEW

Our family of five had trouble finding appropriate accommodations as many SF hotels seemed to offer rooms with 2 doubles or 1 queen and limit pull out couch options. The Fairmont offered a massive room with 2 queens and pullout couch - possibly the largest room I have ever stayed in. The room was just what we needed and it...

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Thank Nerad
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you and your family had such a nice visit and found the hotel so well-suited to your needs. I'm sorry for the initial poor service you received while dining with us, but happy the rest of service was seamless. Thanks again and...

Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

The Fairmont San Francisco has great Location in middle of San Francisco with gorgeous views in all directions! The architecture is unique, service great, and food delicious. The Hotel is a classic and we would recommend staying here when in San Francisco!

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Thank FrankFern
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're pleased to hear you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Reviewed 1 week ago

I stayed at the hotel for only one night. Upon arrival I valeted a car which is very expensive, but this was a company trip so be warned. The check-in process was easy. the lobby was vast and beautiful. My room was very clean and nice, the robe was a huge plus. I was only in the hotel for 9...

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Thank tigers901
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you had such a nice, albeit brief, stay. Thank you again for your review and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

Victoria Capital Regional District, Canada
Reviewed 1 week ago

This hotel is so legendary that we were a bit intimidated by it's grandeur at first but after we chatted with the staff we quickly relaxed and felt just like home. Big shoutout to Scott at the front desk and everyone else from the Laurel court to the Tonga room!

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Helpful?
Thank William C
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Reviewed 1 week ago

When we first arrived the staff was very friendly and we were happy until we got to our room. The room had a very funny smell and when we called for a change, the person that came to our room was looking like if we were imagining things. It was only until we insisted several times in a room change...

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1Thank Victor I
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm very sorry to hear your stay was not a more pleasant one and for the lack of service you received from the team. As we pride ourselves on delivering engaging service, I'm disappointed we fell short in your case. Thank you for sharing your recent...

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Staying in Nob Hill

Neighborhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108-6000
Location: United States > California > San Francisco > Nob Hill
Price Range: $287 - $726 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Despegar.com, Travelocity, Hotels.com, Cheap Tickets, Fairmont Hotels and Jetsetter so you can book your Fairmont San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#21 Green Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont San Francisco staff and other travelers.
25 questions
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Buffalo, New York
8 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Tower rooms have amazing views”
 of 5 bubbles vivii69, 3 days ago | Read review
“Probably no terrible rooms”
 of 5 bubbles shirleyh458, 5 days ago | Read review
“Don't get a room that faces Powell, the cable car is noisy!”
  • $350 View
 of 5 bubbles Marfrcal, 1 week ago | Read review
“Front desk is very knowledgeable on all of their specialty rooms so ask them”
  • View from Nob Hill
  • View from Nob Hill
 of 5 bubbles lifeboaterindy, 1 week ago | Read review
“Ask for one of the named suites (Calcutta, Napoleon, Malaya) for a fully decadent experience.”
 of 5 bubbles JPK_YVR, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question