The Donatello
501 Post Street, San Francisco, CA 94102-1228
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About
#39 of 248 hotels in San Francisco
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
GreenLeaders Silver level
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Sauna
Restaurant
Business Center with Internet Access
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
Sofa
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Chinese, Filipino
Location
100Great for walkers
Grade: 100 out of 100
248Restaurantswithin 0.3 miles
122Attractionswithin 0.3 miles
Contact
501 Post Street, San Francisco, CA 94102-1228
Getting there
Powell StBART6 min
Powell StMuni6 min
Rental CarsSee rental cars from $37/day
2989Reviews94Q+A100Room tips
Reviews
Traveler rating
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We stayed here for 2 nights as a family with 1 kid. The location is unbeatable. The room is huge. We even had a nice sofa in the room. There were welcome chocolate on each day too which was heart warming. Staffs are helpful. Prices are reasonable for such a good hotel. Water pressure is powerful which I really like (you can keep the water temp so you do not need to seek the temp you like once again)
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded 3 days ago
Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 2 nights as a couple. Pro's The room - our room was massive! Absolutely huge. Power Shower - awesome, not your normal weak water pressure. Bottled Water - was provided free of charge in the room, not always given at others. Parking - valet parking downstairs Location - amazing. 5min walk from Powel St BART & Union Sq is about 5min walk. Lots of bars, cafes & restaurants nearby also, & the Westfield Shopping centre is close. Bar & restaurant onsite, with room service. Pool & gym in the hotel. Staff - helpful & friendly Price - very reasonable price for a high standard room & location. Cons Can't fault it. We requested a high floor, which we got. There is some traffic noise through the night, but not the hotel's fault & it's a busy city! :)
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded 4 weeks ago
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very central hotel close to Macy’s and Union Square. I enjoyed my weeks stay here but a few things I did not like. Staff were all friendly, especially Joe on the desk ground floor and Claire in the lounge upstairs. I loved the lounge area where you go anytime and have a coffee, tea or hot chocolate and relax in the comfy seats. The room had everything I could need, but when I arrived in the evening the room was freezing, and I started to sneeze during the night and eventually got up at 5am to go downstairs and ask for heating. Gent on the desk could not get any engineers to answer him, so I walked out of the hotel to the right on Geary Street to get a coffee (Starbucks) to heat me up. When I came back he said he still could not get anyone, in fact it was not fixed until 7am!! They advertise that the room will only be serviced on your third day, I had to again go to reception on my fourth day as it had not been done. Also very sparse with toilet rolls and shampoo ?? For the price of the room for one person this is not good enough ! You have to ask if you want more ?…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Feb 9, 2023
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the unit's air condition are passed along to resort management so that we may continue to improve in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can't beat the location...2 blocks from Union Square. The staff were super friendly. Always saying "have a good day" when we leave and "welcome back" when we return. The daily parking fee is a bit steep at $50/day but I guess that's to be expected when you are in a prime location.
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Review collected in partnership with RCI
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Feb 9, 2023
We're so happy to hear you enjoyed your visit! Thank you for sharing your review and we hope to welcome you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Throughly enjoyed this trip! The rooms were clean, staff attentive and kind, and the location was perfection! The club lounge was the best part, with the jacuzzi and eucalyptus face towels, and the view was amazing! I visited for my birthday and they gave me a bottle of champagne to celebrate! The only negative was never getting batteries for the TV remote, even after going down to the desk twice and being told maintenance was coming but never did. Otherwise, the stay was fantastic and I cant wait to come back! Highly recommend, and will be visiting again before the end of the year! Thank you!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Feb 9, 2023
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice and cozy place with one of the best locations in San Francisco close to Union Square. The staff were all nice, friendly and accommodating specially Bill, Rodel, Jojo, Pam, and Raven. I'd definitely stay here again when I come back to visit San Francisco later this year.
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Review collected in partnership with RCI
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Feb 9, 2023
We're so happy to hear of your positive interaction with our team, and enjoyed your visit. We'll ensure they receive well-earned kudos! Thank you for your review and we hope to welcome you back again, soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a great location for exploring SF. We enjoyed the on site resturant and the nightly live jazz. Rooms were large and perfect for a couple. Easy access to all public transportation so no need for car.
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Review collected in partnership with RCI
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Feb 9, 2023
We're so happy to hear you enjoyed your visit! Thank you for sharing your review and we hope to welcome you back again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the room was beautiful and so was the hotel, but the staff was truly amazing. they helped me and my girlfriends check in so seamlessly and were so kind to us! it was for my birthday, and they even gifted us a bottle of champagne to help us celebrate upon arrival. shoutout to Eddy and Carlos!!!
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Dec 20, 2022
We're so happy to hear of your positive interaction with our team, and enjoyed your visit. We'll ensure they receive well-earned kudos! Thank you for your review and we hope to welcome you back again, soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Location short walk to Union Square and all Metro Transportation. Would strongly suggest Getting a Clipper Card and take the BART to Powell & Market and walk a few blocks to the Resort.. Was only $9.00 and Taxi ride from Airport was $50.00... Also if you want to rent a car while there Car Rentals Agencies right on the same Block as Resort
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Review collected in partnership with RCI
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Oct 31, 2022
Thank you for sharing your review and resort tips! We are so happy to hear you had a great stay with us, and we hope to see you on the next one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very impressive hotel. Excellent comfortable and quite rooms. Great location. Bit pricey but with the Australian usd exchange rate-everything was expensive during our trip. The bar was small but well worth a visit for the service and standard of drinks. Highly recommended.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Only a short walk from BART network
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Wyndham Destinations, Owner at The Donatello
Responded Oct 31, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$177 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donatello hotel san francisco, donatello san francisco, the donatello
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
94
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Claim Your ListingTHE DONATELLO $125 ($̶2̶1̶8̶) - Updated 2023 Prices & Hotel Reviews - San Francisco, CA
Frequently Asked Questions about The Donatello
Which popular attractions are close to The Donatello?
Nearby attractions include Marrakech Magic Theater (0.2 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.06 miles).
What are some of the property amenities at The Donatello?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Donatello?
Top room amenities include a kitchenette, a flat screen TV, and a sofa.
What food & drink options are available at The Donatello?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Donatello?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Donatello?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at The Donatello?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Donatello located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Are any cleaning services offered at The Donatello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Donatello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Donatello offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.