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The Donatello

501 Post Street cross street - Mason Street, San Francisco, CA 94102-1228
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Traveler (661)
Panoramas (6)
Room & Suite (481)


#36 of 246 hotels in San Francisco
Travelers' Choice
GreenLeaders Silver level
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Business Center with Internet Access
Paid private parking on-site
Meeting rooms
Fax / photocopying
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish, Chinese, Filipino


Full view
100Great for walkers
Grade: 100 out of 100
321Restaurantswithin 0.3 miles
122Attractionswithin 0.3 miles
2,919Reviews91Q+A100Room tips
Traveler rating
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Popular mentions
Piolina wrote a review Mar 2020
Atlanta, Georgia160 contributions151 helpful votes
The property is located very close to Union Square so it is ideal as a base to explore the city. Rooms are really spacious and have a kitchenette equipped with utensils, coffeemaker, microwave, etc. The in-room coffee was actually pretty good. Bed was very comfortable and the bathroom had good lighting and toiletries. The wifi worked great and overall we had a very pleasant stay. The main drag is that the windows are paper thin so it gets loud so if you are a light sleeper this is not the right place to stay. The hotel's restaurant has live jazz every night but it is tiny so it was hard to get a table. Also, you have to actually exit the hotel in order to enter the restaurant, which was weird. Other than that, a great stay and would probably come back (with earplugs).
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Date of stay: February 2020
Shizi78 wrote a review Feb 2020
8 contributions1 helpful vote
Amazing hotel with happy hour, sauna, hot tub and convenient location. There is a rooftop where you can go and lounge for happy hour and play games. There is also a co-ed hot tub, spa in each locker room and friendly concierge. After check in we were sent to the concierge to give us suggestions for the town which was very unique and nice.
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Date of stay: February 2020Trip type: Traveled as a couple
Dave wrote a review Feb 2020
Halifax, United Kingdom52 contributions9 helpful votes
Super size bedroom with all the creature comforts, including mini bar, tea and coffee facilities and free wi-fi. Continental style breakfast available. The staff were all extremely polite and friendly. Would definitely recommend.
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Date of stay: February 2020Trip type: Traveled as a couple
bolts wrote a review Feb 2020
Austin, Texas317 contributions84 helpful votes
Central location with all the needed amenities. Big room with comfy mattress & pillows. The late night noise is a factor in poor sleep. There’s practically no sound proofing. We were on the 9th floor facing Post street and could clearly hear people rummaging through bottles, someone whistling down the street and the occasional fights. Invest in sleeping pills. Thanks to previously reading reviews on their marketing tactics on timeshare through ‘free breakfasts’, we politely declined when approached and went on our merry way. Although the concierge kept on reminding us of it till we finally told him we weren’t interested.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
Gordon W wrote a review Dec 2019
Apia6 contributions4 helpful votes
Very good location within a stroll of Union Sq and Market Street. Spacious rooms and good bathroom facilities. Complimentary room service continental breakfast clouded in room rate BUT only permitted to order 1 hot beverage.....not the end of the world but a niggly unnecessary policy. They offer a Guest Lounge facility which is very useful especially if meeting with a group of friends prior to going out and when waiting for transport etc after the check out time. No on site restaurant but this is not an issue with a myriad of eating places close by. All in all, a very pleasant t stay.
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Date of stay: December 2019
$145 - $427 (Based on Average Rates for a Standard Room)
donatello hotel san francisco, donatello san francisco, the donatello
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
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Frequently Asked Questions about The Donatello
Which popular attractions are close to The Donatello?
Nearby attractions include Marrakech Magic Theater (0.2 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.06 miles).
What are some of the property amenities at The Donatello?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Donatello?
Top room amenities include a kitchenette, a flat screen TV, and a sofa.
What food & drink options are available at The Donatello?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Donatello?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Donatello?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Jeanne D'Arc Restaurant.
Are there opportunities to exercise at The Donatello?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Donatello located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Are any cleaning services offered at The Donatello?
Yes, dry cleaning and laundry service are offered to guests.
Does The Donatello offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Donatello?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.