We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
501 Post Street, San Francisco, CA 94102-1228
Book now! This hotel is likely to sell out soon.
Priceline
$263
View deal
Official Website
$278
View deal
Reserve now, pay at stay
Agoda.com
$197
View deal
FindHotel$203
Traveluro
Expedia.com
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (670)
360
Panoramas (6)
Room & Suite (282)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#42 of 245 in San Francisco
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
GreenLeaders Silver level
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Sauna
Restaurant
Business Center with Internet Access
Meeting rooms
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Room service
Safe
Sofa
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Chinese, Filipino

Location

Full view
100Great for walkers
Grade: 100 out of 100
307Restaurantswithin 0.3 miles
124Attractionswithin 0.3 miles
2961Reviews92Q+A100Room tips
Traveler rating
  • 1,566
  • 1,100
  • 199
  • 66
  • 30
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
RJtraveller62 wrote a review Jun 26
Wales, United Kingdom672 contributions193 helpful votes
Having stayed in SF on many occasions, this is amongst the best hotels We booked Club and it was an excellent-sized room with everything you could need. Never a fan of the SF bath/tub combo, even this was far and above the norm, size-wise Bed was huge and very comfortable, so huge that I didn’t see my better half for two days Staff was lovely, esp. Bill, always smiling! We had access to the roof patio with unlimited coffee The 1/2 star deduction is because I felt that Club level ought to have come with a few snacks etc
Read more
Date of stay: June 2022Trip type: Traveled
Helpful
Share
Ruiz94108 wrote a review Jun 21
San Diego, California1 contribution
We stayed here for 5 days with 2 adults and 2 kids. The “suite” sleeps 4 but the pullout bed is not great, and the suite is designed for 2. They clean every 3 days but stocked the room (plates towels coffee, shampoo, etc) for 2 people for 1 day. There were apparently smoking rooms on our floor near the elevator, so the first thing we smell getting off the elevator is terrible. The smoke made its way into our room at least once. There is a hot tub for the adults to enjoy but not much for the kids. The location is not as great as I hoped. It’s rather loud at night, and not central to my favorite parts of San Francisco. If I could do it again I would stay out of downtown, maybe near golden gate park. Parking is $50/night. The staff is friendly.
Read more
Review collected in partnership with RCI
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
dodobuck wrote a review May 2022
Phoenix, Arizona159 contributions114 helpful votes
From check in to check out the Donnetello did not disappoint! We’ve never had a friendlier staff throughout our entire stay. The rooms are clean, large and well stocked. The location is convenient to everything, cable cars, Union Square, shopping, restaurants and the sights. The hotel is secure and well appointed. There is a wonderful restaurant with live music in the building plus entertainment all around the area. We would love to stay again!
Read more
Review collected in partnership with RCI
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
lorameyer65 wrote a review May 2022
Chardon, Ohio2 contributions
The Donatello is great hotel with spacious rooms. The staff is very attentive and fast to fulfill requests. The furniture in the rooms are comfortable including the bed. The location is very convenient. It’s close to many restaurants, shopping and public transportation. Many are within a five minute walk. We would definitely stay at The Donatello again!
Read more
Review collected in partnership with RCI
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Sherry T wrote a review May 2022
Royal Oak, Michigan33 contributions27 helpful votes
Staff was great! Big room. Everything was very clean. The rooftop terrace was a big plus. And we couldn’t have asked for a better location- easy walk from the BART, Chinatown and North Beach. Found some good restaurants within a couple of blocks. Would definitely stay here again.
Read more
Date of stay: May 2022Trip type: Traveled
Helpful
Share
HppyTrvllr wrote a review May 2022
Redhill, United Kingdom290 contributions221 helpful votes
The start of our California road trip. As we’d done SF before, we decided to stay for one night only. But our room was so nice it would’ve been good to have a few more nights to make the most of it. Huge room. Comfy bed. Good Union Sq location. Would definitely stay here if we did SF again.
Read more
Date of stay: April 2022Trip type: Traveled
Helpful
Share
Keith F wrote a review May 2022
Scotland, United Kingdom520 contributions226 helpful votes
Friendly, professional staff the Donatello is just five minutes from Union Square. Our room on the fifth floor was large, nicely furnished and had access to a shared balcony area. The Donatello is a real gem and we would definitely stay there again.
Read more
Date of stay: May 2022Trip type: Traveled
Room Tip: Take your own toilet tissue, the hotel’s supply is not fit for purpose - otherwise is is a great...
See more room tips
Helpful
Share
Response from Wyndham Destinations, Owner at The Donatello
Responded May 6, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
Mai V wrote a review Apr 2022
1 contribution
I visited here in March 2022 for 2 nights with my three little girls and, upon arrival, Carlos welcomed us and helped us find our room, which was very nice, spacious, and clean. It was next to the elevator and my girls were extremely light sleepers so I was concerned, but was assured by Carlos that no guests had complained of the elevator noise because it was so quiet. I was skeptical but accepted it. And glad I did because Carlos was right! It was very quiet. We didn’t hear the elevator at all. The guests at this hotel were very nice and everyone were friendly. I am glad we visited and look forward to visiting again soon! Thanks, Carlos, for making our stay memorable!
Read more
Date of stay: March 2022Trip type: Traveled
Helpful
Share
Response from Wyndham Destinations, Owner at The Donatello
Responded May 6, 2022
Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
Read more
Krystalp817 wrote a review Mar 2022
Grove City, Ohio3 contributions
Really nice hotel in San Francisco. The room was great but it was surprisingly noisy. We were on the 8th floor but could hear the street noise like we were on the ground floor. Really nice bar area with nightly music. Pretty sitting area on the rooftop with a view. There was also a sauna & hottub area that was very clean.
Read more
Review collected in partnership with RCI
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wyndham Destinations, Owner at The Donatello
Responded May 6, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
Ryan R wrote a review Mar 2022
Omaha, Nebraska6 contributions2 helpful votes
Great location downtown, short drive to the major spots. Wifi was a bit iffy at first. Room service is on demand. Would recommend using some of the close by paid parkings as it is cheaper than at the hotel. Otherwise the rest area/rooftop patio is great on a sunny day and we had no complaints during the stay. Rooms were comfortable and spacious.
Read more
Review collected in partnership with RCI
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wyndham Destinations, Owner at The Donatello
Responded May 6, 2022
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your visit, and we hope to see you again soon.
Read more
Previous
123456
PRICE RANGE
$222 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donatello hotel san francisco, donatello san francisco, the donatello
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
94
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Donatello
Which popular attractions are close to The Donatello?
Nearby attractions include Marrakech Magic Theater (0.2 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.06 miles).
What are some of the property amenities at The Donatello?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Donatello?
Top room amenities include a kitchenette, a flat screen TV, and a sofa.
What food & drink options are available at The Donatello?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Donatello?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Donatello?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Are there opportunities to exercise at The Donatello?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Donatello located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Are any cleaning services offered at The Donatello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Donatello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Donatello offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.