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Sir Francis Drake Hotel - a Kimpton Hotel

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2,867 Reviews from our TripAdvisor Community

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Showing 2,538: English reviews
Atlanta, Georgia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Used to love staying at the Drake however the last three times we have been there the service is getting progressively worse. Prior to this last visit our significant issue was having someone from housekeeping turn our room before 5pm. This time we got dirty glassware sent up to the room - after having to ask for it twice, no... More 

Helpful?
Thank Sam K
nevada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Since the 1920's this property has regaled San Francisco. Greeted by a Beefeater begins your journey. The lobby is grand with enormous crystal chandeliers. You know you have arrived. This pet friendly hotel even welcomes your dog with fresh bowls of water. While the room was small it provided every essential. The staff is delightful. Only negative is happy hour... More 

Helpful?
Thank PeggyNevada
Paris, France
Level Contributor
199 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is older property that has been updated and in good condition. Hotel staff was friendly and helpful. Hotel has a good location for one wanted to visit in city attractions. Expect smaller rooms than normal which holds true for most remodeled older structures. Could improve mattress but otherwise everything was good. Would consider staying here again if ever in... More 

Helpful?
Thank desfwillis
Brussels, Belgium
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I stayed at the Sir Francis Drake hotel with a group of customers. First of all the rooms are rather small and pretty much dated. But the most disappointment was about the quote for the rooms. Before our trip we had some email going on with the group sales coordinator of the hotel and in one of his mails he... More 

Helpful?
Thank coto113
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 5 nights - have been here before so nice to see that the standards are still high. One issue is the noise from outside - seems that there is either a lot of building roadworks going on at the moment or the noise proofing of these old buildings is just not up to it compared to modern buildings.... More 

Helpful?
Thank Stu K
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Although the room was advertised as too small for couples, we found it charming and perfectly sized for our needs. The staff was extremely helpful and friendly. The lobby and afternoon wine were fabulous.

Helpful?
Thank Amy C
Sutton Coldfield, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

An excellent location, a fairly small room by American standards and the bathroom was very compact. Very friendly and obliging staff and the wine tasting in the evening was particularly enjoyable. Did not appreciate that the valet car parking would be so expensive at $59 per night plus $8.26 parking tax, and not to mention tips!!

Helpful?
Thank RonandGerry
Bermuda
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

Hotel in excellent location . It is dated service poor and rooms terrible old and very small . Be careful if you located on side facing street as noisy.woken up at 4 in morning as scaffolding outside hotel being erected, thought when you stay in hotel you wish to experience comfort and relaxation this was not the case on my... More 

Helpful?
Thank KellyinBermuda
David V, General Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

KellyinBermuda, Thank you for your review, we really appreciate you taking the time to give us your feedback. Please accept my sincerest apologies for the scaffolding issue that occurred during your visit. This was completely unacceptable and not authorized by the hotel team, so I am deeply sorry it affected your stay. We would love the opportunity to make this... More 

Redondo Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When I booked my reservation at the Sir Francis Drake hotel, I didn’t know the adverse effect this hotel’s pet-friendly policy would have on my stay. I realized too late that the handicap room I had booked for me and my elderly mother was next to a guest who had a barking dog. I immediately asked to be moved, but... More 

Helpful?
1 Thank Gayze57
David V, General Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

Gayze57, Wow, I am truly sorry the pet policy had such a negative affect on your visit. While we do not put more value in pets over people, I can fully understand your frustration upon the realization that we are pet friendly. I am sorry that was not made more clear and I wish we could have gotten you into... More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here while my husband attended a Conference. The room is small by today's standards. But we didn't need a large room because we only sleep here! The bathroom is small like one you would find in Italy. However, it was very clean and centrally located. When you walk in there is a restaurant/bar to the left; which was... More 

Helpful?
Thank conklintr
David V, General Manager at Sir Francis Drake Hotel - a Kimpton Hotel, responded to this review

conklintr, Thank you for your review, we really appreciate the feedback! It's great to hear you enjoyed your visit and got to experience all the hotel has to offer. Please let us know next time if you would prefer a coffee maker in your room and we will send one up, otherwise we offer complimentary coffee service in the lobby... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Sir Francis Drake Hotel, housed in a landmark building in the heart of Union Square, is quintessential San Francisco: exciting, romantic, timelessly elegant and unique. The ornately decorated lobby, old-world hospitality, and Tom Sweeney, the hotel's infamous Beefeater doorman, transport you to another time and place. The legendary Starlight Room, the adjacent Scala's Bistro and unmatched hospitality complete the picture to create an unforgettable San Francisco experience. ... more   less 

Additional Information about Sir Francis Drake Hotel - a Kimpton Hotel

Address: 450 Powell Street, Union Square, San Francisco, CA 94102-1504
Location: United States > California > San Francisco > Union Square
Price Range: $180 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sir Francis Drake Hotel - a Kimpton Hotel 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Kimpton San Francisco
Sir Francis Drake Hotel San Francisco
Drake Francis Sir
Hotel Style:
#18 Green Hotel in San Francisco
#44 Luxury Hotel in San Francisco
#59 Business Hotel in San Francisco
#70 Romantic Hotel in San Francisco
#75 Family Hotel in San Francisco
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