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Kimpton Sir Francis Drake Hotel

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Kimpton Sir Francis Drake Hotel
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2,990 Reviews from our TripAdvisor Community

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Showing 2,652: English reviews
London
Reviewed 2 days ago NEWvia mobile

I stayed here for 4 times in the past 5 years. Unfortunately the hotel is getting worse every year. I don't like too much prose so will bullet point the disappointments: - bathrooms are small and old, tiny bath, tiny sink, and unusual for the USA but tiny toilet as well. - staff at checkin not welcoming. Short with customers...

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1Thank DrHG
Camp Hill, Pennsylvania
Reviewed 2 days ago NEW

I prefer to stay at Kimpton Hotels, so I booked this for a conference at another Union Square area hotel. I booked the smallest room, which was very small, as advertised, but had a superbly comfortable bed. Unlike other Kimptons, however, this one did not provide bathrobes or umbrellas, the latter of which was necessary because San Francisco is getting...

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Thank PA_Truffle
Madrid, Spain
Reviewed 3 days ago NEW

Small room, very noisy air conditioning and extremely small bathroom with a very old shower that does not have a lot of pressure. Not worth the money although location is great and reception is very nice

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Thank EBFA
Los Angeles, California
Reviewed 1 week ago via mobile

This hotel is wonderful to look at and stay in. The rooms are small but amazing. The people there are cordial, very informative, and genuinely like to help you out. The place is close to just about everything and easy access to all the major attractions. There was nothing too far away. The club on the 21st is small but...

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Thank Daniel R
Reviewed 1 week ago via mobile

Clean hotel, extremely friendly staff, and really cute & ornate stylings. Loved the ambiance of the place as well. Location was also great. There were ample choices of good restaurants and shops within walking distance. Would stay again!

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Thank Sandy W
Castro Valley, California
Reviewed 1 week ago

Sir Francis Drake is a stately old SF hotel, right in the heart of the Union Square neighborhood. It's close to BART, cable cars, restaurants and shopping. We were given a room on the 3rd floor, which concerned me because of noise outside. However it was an interior facing room, so it was a trade-off to have no view. Our...

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Thank pr7169
Greater Manchester, United Kingdom
Reviewed 1 week ago

The Sir Francis Drake hotel is a beautiful hotel, very stylish and upmarkert interior, excellent room service and comfortable rooms. The location is good and very convenient for the cable cars! The only downfall was the miserable door man!

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Thank Jazzyd18
Caliente, CA
Reviewed 1 week ago

My wife and I spent 5 nights at the hotel. We were there for her year end company conference. Our room was on the 18th floor and gave us some nice views of the city. The room was great and the staff was wonderful. Since the company paid for the room I can't give an opinion on the room cost,...

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Thank Ron M
Reviewed 1 week ago via mobile

When we arrived at the hotel we found no doorman , bell boy etc and only seeing a large flight of stairs in front of me with 80 kilos of luggage this wasn't a good start to the stay. After five minutes a member of staff pointed me to a lift to get to reception. The room was a little...

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Thank AndyMPEngland
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Wow, AndyMPEngland, I am so sorry you had such a tough visit with us! Having to deal with luggage on our staircase after a long flight is definitely not something we want you to have to manage, and I am so sorry our team was not available to assist better at the time you arrived. If you decide to give...

philadelphia area
Reviewed 1 week ago

We checked in to the Kimpton Sir Francis Drake on December 14th, 2016. When we checked in, we asked if we could be upgraded based on our Tier 2 Kimpton Karma Reward that was going to expire. We were told that "everyone" was going to be on the 4th floor (we were there for a family wedding), and upgrading us...

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1Thank koala46
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

koala46, Thank you for your review, while it is definitely hard to hear that you had such a rough visit - the feedback is really helpful in making sure we prevent similar situations in the future. I will be investigating this issue with our team, I am very sorry and I truly would like to make this up to you...

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kimpton Sir Francis Drake Hotel, housed in a landmark building in the heart of Union Square, is quintessential San Francisco: exciting, romantic, timelessly elegant and unique. The ornately decorated lobby, old-world hospitality, and Tom Sweeney, the hotel's infamous Beefeater doorman, transport you to another time and place. The legendary Starlight Room, the adjacent Scala's Bistro and unmatched hospitality complete the picture to create an unforgettable San Francisco experience. ... more   less 

Additional Information about Kimpton Sir Francis Drake Hotel

Address: 450 Powell Street, Union Square, San Francisco, CA 94102-1504 (Formerly Sir Francis Drake Hotel)
Location: United States > California > San Francisco > Union Square
Price Range: $196 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Sir Francis Drake Hotel 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Kimpton San Francisco
Sir Francis Drake Hotel San Francisco
Drake Francis Sir
Hotel Style:
#17 Green Hotel in San Francisco
#45 Luxury Hotel in San Francisco
#59 Business Hotel in San Francisco
#70 Romantic Hotel in San Francisco
#75 Family Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Kimpton Sir Francis Drake Hotel staff and other travelers.
21 questions
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Questions? Get answers from Kimpton Sir Francis Drake Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Interior facing rooms are quieter, but lack views.”
 of 5 bubbles pr7169, 1 week ago | Read review
“Not room 420!!”
 of 5 bubbles koala46, 1 week ago | Read review
“Ask for views of Union Square if you can”
 of 5 bubbles DJSHOWBOY, 1 week ago | Read review
“Ask to switch if you smell mold.”
 of 5 bubbles heathergQ1699IR, 1 week ago | Read review
“Higher floors are definitely noisy! Worth checking other options in the area.”
 of 5 bubbles PPerth, 2 weeks ago | Read review
5 of 5
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