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Kimpton Sir Francis Drake Hotel

450 Powell Street Union Square, San Francisco, CA 94102-1504
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Traveler (1198)
Room & Suite (546)
Videos (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Gold level
Kimpton Sir Francis Drake Hotel, housed in a landmark building in the heart of Union Square, is quintessential San Francisco: exciting, romantic, timelessly elegant and unique. The ornately decorated lobby, old-world hospitality, and Tom Sweeney, the hotel's infamous Beefeater doorman, transport you to another time and place. The legendary Starlight Room, the adjacent Scala's Bistro and unmatched hospitality complete the picture to create an unforgettable San Francisco experience.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Restaurant
Rooftop bar
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
332Restaurantswithin 0.3 miles
150Attractionswithin 0.3 miles
3,882Reviews43Q+A100Room tips
Traveler rating
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Popular mentions
Wow... this hotel gets the award for: Oldest: dirty, smelly and in desperate need of a refurb: IHG sort this out as the hotel has nothing on common with your Kimpton brand! Bathrooms are old. Windows too are so old that noise levels from street are high. Laziest: staff could not be bothered to help a couple with 7 luggage bags! They have the village clown dressed as a historic character but the guy just stares at you and does not Lift a finger. The hotel is on a steep hill so if you have luggage be careful! The hotel does not give you a kettle as default so you have to ring reception for one. It took them 50 minutes (and 3 telephone calls) to get it delivered! Rudest: reception staff completely unhelpful during check-in and actually bordering rudeness. Only the manager seems to have a smile and helpful. One good thing: location is central. I could go on but I won’t.... avoid!
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Great hotel, helpful staff & great location. Nothing was too much trouble for them, I would highly recommend you booking this hotel if you are looking at a trip to San Fran. If you have forgotten anything you can be sure they have it & will send it to your room!
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Response from _sirfrancisdrake_sf, General Manager at Kimpton Sir Francis Drake Hotel
Responded 3 days ago
Thank you Sarah Jane! We're glad you enjoyed your experience with us! See you again soon!
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+1
A boutique style hotel taking you back to the 1920’s with a Beefeater waiting to greet you. Located close to Union Square it was the perfect location for our site seeing plans. Cable cars and subway easily accessible and nearby. Hop on hop off bus stop at Union Square too. Elegant lobby and bar area with gorgeous architecture, chandeliers, and very helpful staff. Lobby furniture did seem a little ‘tired’ though. Pet friendly hotel with sign at registration greeting the furry guests. We had a small king corner room that was modern in decor, but had a walk-in closet that felt larger than the bathroom. The bathroom was updated, but extremely small. Sink had no counter space, but did have small storage area under the sink. When you walk into the bathroom you literally have about 2ft and then you hit the tub. The bathroom was one of the smallest hotel bathrooms I have even seen especially for the price of the rooms. Not a fan of the shampoo, conditioner, and bath gel in pump bottles attached to the wall either. The beds and pillows were comfortable and the room was dark for sleeping. Unfortunately our room had an unpleasant odor and we asked to move, but no rooms were available until the following day. We spent most of the day out site seeing and only there for two nights so we decided not to move the following day. However, every time we walked into the room we were greeted with the smell of ‘light’ sewage. Never did figure out where the smell was coming from. Starlight Room was under construction so unfortunately we didn’t get a chance to have a drink and see the views. Overall the location is prime, but I expected more from the Kimpton brand.
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Response from _sirfrancisdrake_sf, General Manager at Kimpton Sir Francis Drake Hotel
Responded 3 days ago
Thank you for sharing this review, 9kathyf! We have shared your comments about the mal-odor with our Chief Engineer and Housekeeping Director so we can address this. We are near completion of the Starlight Room renovation. We hope to welcome you back soon so you can see the finished product. Thank you again for your support of Kimpton hotels. We are always working on improving the guest experience and appreciate your feedback. -David
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Good facilities [in room and bar!] and great location, perfect for a business trip [walkable to Salesforce Tower, but also to the pier / restrautants]. Friendly staff with an evident sense of humour, which was nice....
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Response from _sirfrancisdrake_sf, General Manager at Kimpton Sir Francis Drake Hotel
Responded 3 days ago
Thanks for staying with us on your business trip, Trevor H! We're right in the heart of the city--- convenient for tourists and business professionals alike! Thanks again for visiting. Looking forward to welcoming you back and humoring you again! -David
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The hotel is high traffic in a very tourist heavy part of town (Union Sq.) but the lobby is lovely and the staff is helpful. We were able to check in early (by several hours) and after a long flight it was nice to crash in our room. Two queen beds which is nice for a family rather than the double/double that seems to the be more standard option. What we lacked in a view was more than made up for with comfortable beds/bedding a clean room and a nice bathroom/shower. I think the 3.5 rating is low if your expectations are high. It's an affordable option and great for a first time visitor to the city that wants easy access to the city.
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Response from _sirfrancisdrake_sf, General Manager at Kimpton Sir Francis Drake Hotel
Responded 3 days ago
Thank you fyrefest2! We appreciate this review! We're glad we could get you into your room early and that you enjoyed the Queen-Queen room. And yes, we are the definitely in the heart of the city with easy access to some of SF's best sites! Thank you again, and please come back for another visit soon!
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PRICE RANGE
$199 - $751 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimpton san francisco, sir francis drake hotel san francisco, drake francis sir
FORMERLY KNOWN AS
Sir Francis Drake Hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Union Square
NUMBER OF ROOMS
416
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