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Sheraton Fisherman's Wharf Hotel

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3,611 Reviews from our TripAdvisor Community

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Showing 2,998: English reviews
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Good location, decent hotel that is clean and kept up well. It is a bit older of a hotel but I think they remodeled the rooms. Nothing great but the goal isn't to spend time in the hotel, it is to visit San Francisco and the sights. The parking is a bit pricey (and tax is charged on the parking... More 

Helpful?
Thank bjl2112s
Kirkland
Level Contributor
183 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed yesterday NEW

If this is a first trip to San Francisco and you're looking to take in the tourist sites, this hotel will work well for you. Location is the primary benefit of this hotel. Rooms are clean and modern, however amenities, service and public areas are lacking.

Helpful?
Thank Debbie T
Shelburne, Vermont
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is not our first visit to the Sheraton at Fisherman's Wharf, but it reminded me why we return to this hotel, and how it remains our favorite kid-friendly and convenient San Francisco location. First, the staff are friendly and efficient, even at 1am, when you arrive from a cross country flight. Second, it's an easy home base from which... More 

Helpful?
1 Thank 802virginia
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Front desk staff Tuesy and Manager Shin Robertson handled the matter well when our non smoking room had a strong smoke smell. Great location for exploring pier 39. $50 parking reasonable for this part of SF. Excellent fireplace with couches they have where we had a few drinks after dinner. Overall cosy hotel. Rooms are a little smallish but that's... More 

Helpful?
Thank Raymond T
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Raymond, We are thrilled that Tuesy and Shon made a great team in getting you into the right room. Glad that, in addition to our caring staff, you enjoyed our location, convenient parking arrangement and outdoor living rooms with the fire pits. Good idea about the drinks after dinner! It was our pleasure to serve you. We stand ready... More 

watford
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We checked in for a three night stay. There are parts of this hotel where it could have 5* but then there are parts that should be 2*. On arriving the check in staff are unimaginative and very dull, barely striking a smile let alone a conversation. Only to tell us we paid too much for our room, but there... More 

Helpful?
1 Thank mightyhorns
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Mighty, We appreciate the feedback and glad that you enjoyed our location and breakfast options. Thanks for the suggestions for improvement. Sincerely, Michael Hirsch More 

Travelers are raving about these San Francisco hotels

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I would like to give this hotel a 3.5. The location is great for travelers! It is close to the wharf and Northbeach. Plus, there is a convenience store, grocery, and Trader Joes all in a stone's throw distance. The rooms are nice and large. Ours had almost an A-frame type of wall with a large window looking over some... More 

Helpful?
Thank Elizabeth W
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Elizabeth, We thank you for your patronage and your feedback. It is great that you enjoyed our location, spacious, comfortable and clean rooms, and lobby decor. Our hallways do create some controversy with some Guest loving the lighthearted look and others not so much. As we are planning our next round of updates, we will keep your input in... More 

Perth, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sheraton in the Fisherman's Wharf area for a few nights in early September. It was located in an excellent position, close to restaurants and bars, a Safeway supermarket, pharmacies, pier ferries to take rides to Alcatraz and the beautiful seaside village of Sausalito, close to hop on and hop off bus tours and bus/tram services to... More 

Helpful?
Thank Maria C
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Maria, Thanks for this four star review of your recent stay with us at Sheraton Fisherman's Wharf. We are glad that you found our location convenient, facilities clean and lovely, helpful staff members. Please note that all qualifying SPG Guests now receive free in room internet. It was our pleasure to serve you. We look forward to welcoming you... More 

Karachi, Pakistan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed with family for four nights. It was not money's worth. For wifi an extra amount has to be paid. For parking extra fifty dollars per day is charged.All in all it was not what we expected.Location is good as very close to the Hop on and Hop off buses.

Helpful?
Thank riazhassan
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Riazhassan, Where we are happy that our location was perfect for your needs, we regret that some of the extra costs were a surprise. First of all, all qualifying SPG Guests now receive free in room wifi. Also, parking fees are comparable to most hotels in this area and less than those in the downtown district. We hope that... More 

London, United Kingdom
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 4 nights and found the hotel ideally situated for the Fishermans Wharf area. In fact you turned left out of the hotel, then first right and at the end of the block was FW. Rooms were clean and comfortable but I would suggest a top floor room. Maybe we were just unlucky but we could hear... More 

Helpful?
Thank RobandMitch
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Rob and Mitch, We really appreciate this four star review of your stay with us at Sheraton Fisherman's Wharf. Thanks for pointing out our ideal location, clean, comfortable rooms and our front desk staff, especially Miguel and Jonathan. Next time, plan on spending a bit more time to enjoy our heated pool. It was our pleasure to serve you.... More 

Sydney, Australia
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location, only a few minutes walk to Fisherman's Wharf and Pier 39. Rooms were a good size and clean and the front desk staff were extremely helpful. the cafe/bar downstairs was convenient. The rooms are quite pricey though.

Helpful?
Thank 000CST000
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear CST, We were happy that you had a nice time with us at Sheraton Fisherman's Wharf. Thanks for sharing your experience here. Glad that you found our location convenient, rooms spacious and clean and, especially, our front desk staff extremely helpful. It was our pleasure to serve you. We all look forward to welcoming you back. Sincerely, Michael Hirsch More 

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Location: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $202 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#40 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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