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Sheraton Fisherman's Wharf Hotel

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3,727 Reviews from our TripAdvisor Community

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Showing 3,095: English reviews
Brisbane, Australia
Reviewed yesterday NEW

Most things about this place are just ok , the location saves it , you cannot get better position if after fishermans wharf area, it's second to none. Place really needs an overhaul though. It is quite noisy though , downside of the handy location I guess.

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Helpful?
Thank Tony W
West Pittston, Pennsylvania, United States
Reviewed 3 days ago NEW

Dirty, Outdated & overpriced!!! Bathroom looked as if used, Bed was definitely Layed Or Sleep In. Called Ft Desk No Help. $ 52.00. Self park in dark dingy underground garage. ( don't leave family alone there)

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Helpful?
Thank Mark F
London, United Kingdom
Reviewed 3 days ago NEW

While this hotel is in a good location , the service is terrible. I reported that the sink was back up, it took two days for someone to come fix it . The person doing the cleaning didn't report it . When the engineer came to fix it , he informed me it need to be snaked . Great !...

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Helpful?
Thank rosa g
Maun, Botswana
Reviewed 5 days ago NEW

I have stayed at the Fisherman's Wharf before at a similarly priced hotel which is on the waterfront. I thought I would try something different. Mistake. The hotel is large and impersonal. The walk from the lift to the room is a 10 day hike by camel. Two things irritated me. The first was the apparent lack of free wifi...

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Helpful?
Thank NeilLMaun_Botswana
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Neil, Thanks for the feedback. We are glad that you found your room clean and comfortable and our location convenient to the waterfront and cable cars. Please note that Sheraton (as well as many other major chains) provides free in room wifi for its SPG Guests who book on our website. Also, parking here comparable to similar hotels in...

Los Angeles, California
Reviewed 6 days ago NEW

This is a great hotel if you are looking to stay near Fisherman's Wharf. You are literally only a couple of blocks from the piers. The hotel...while not spectacular looking from the outside...was quite nice inside. It felt like it was recently renovated...as all the common areas and our room were very updated. We didn't try many of the amenities...so...

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Helpful?
Thank UsingCommonSense
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Sense, We truly appreciate this great review of your stay with us at Sheraton Fisherman's Wharf. Thanks for pointing out our convenient location, attractive decor and value received for the price. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch

Los Angeles, California
Reviewed 1 week ago

I picked The Sheraton because of the location, and traveling with young kids that don't real walk a lot, and the Fishermans Wharf was pretty much local to a lot of the kids touristy locations, so I was happy staying here and the kids too. It was clean and quiet, they had a Safeway across the street, to buy snacks...

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Helpful?
Thank pgdulce
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Pgdulce, It was great that you and your kids had a nice time with us at Sheraton Fisherman's Wharf. Thanks for the nice comments about our convenient location, the job our housekeeping staff does keeping our hotel clean. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch

Seattle, Washington, United States
Reviewed 1 week ago

I stayed here for 3 nights on a business trip to SF. The location is probably good if you are a tourist- a few blocks from Fisherman's wharf. For me it wasn't walk able to any of the restaurants I wanted to visit in the city AND since the hotel was full of tourists, it felt overly crowded and very...

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Helpful?
Thank Jen B
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Jen, Thanks for staying with us and for your feedback. We appreciate your comments and will keep them in mind as we plan future improvements. Sincerely, Michael Hirsch

Cincinnati, Ohio
Reviewed 1 week ago via mobile

As a platinum member of Marriott/Starwood, I'm typically a huge fan of the service I receive at these hotels. This hotel just has poor service. The floor of my room was disgusting (dirty sock, food wrappers, etc) found under bed. The room was also showing signs of wear - crooked old curtains for example. The check in process was slow...

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Helpful?
Thank KateCinci
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Kate, We apologize that your stay with not as expected but appreciate the feedback to share with our staff. Sincerely, Michael Hirsch

New York
Reviewed 1 week ago

My wife and I stayed here in room 4207. We had a wonderful time. The pros of this hotel are the friendliness of the staff, the cleanliness of the room, and the excellent location. Our room had all the amenities we have seen other hotels provide, coffee maker, safe, clock radio, flat screen TV, but an improvement was the lighting...

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Helpful?
Thank poet4u
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Poet, Thanks so much for this thoughtful review of your stay with us at Sheraton Fisherman's Wharf. We appreciate the feedback including kudos for our staff members, excellent location and well appointed, comfortable room. We are actually studying options for reconfiguring our bath rooms to make them feel more spacious. Look for changing some time next year. It was...

Tampa, Florida
Reviewed 1 week ago

This hotels is literally 1 block away from Fisherman's Wharf and there is a 7-11 on the way! I was NOT impressed with the breakfast buffet. I would never order it ever again if and when I return to this hotel in SFO. There are a few outside fireplaces with sitting areas that are quite lovely. Overall I would stay...

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Helpful?
Thank Flyinsquirrel
Michael H, General Manager at Sheraton Fisherman's Wharf Hotel, responded to this review

Dear Squirrel, Thank you very much for the five star rating and very nice comments about your recent stay with us at Sheraton Fisherman's Wharf. Glad you enjoyed our outdoor living rooms with the fire pits. We agree that they are a great place to relax after a day of sightseeing. Perhaps with a nice glass of Pinot Noir? We...

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Staying in Fisherman’s Wharf

Neighborhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there's something for everyone at Fisherman's Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone's sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighborhood a true San Francisco treat.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Location: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $150 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#43 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travelers.
28 questions
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Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book Elsewhere”
 of 5 bubbles MarkF889, 3 days ago | Read review
“Find a different hotel”
 of 5 bubbles 702rosag, 3 days ago | Read review
“Stay on the top floor; the noise from the rooms above is very loud”
 of 5 bubbles UsingCommonSense, 6 days ago | Read review
“My room was facing the bay bridge, but you can also see the bus yard, but it wasn't noisy”
 of 5 bubbles pgdulce, 1 week ago | Read review
“Far from street, far from doors”
 of 5 bubbles JenB500, 1 week ago | Read review
5 of 5
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