We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staypineapple, An Elegant Hotel, Union Square

Traveler (422)
360
Panoramas (28)
Video (1)
Certificate of Excellence

About

#24 of 239 hotels in San Francisco
Location
Cleanliness
Service
Value
Certificate of Excellence
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
Read more
Property amenities
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Modern
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
279Restaurantswithin 0.3 miles
82Attractionswithin 0.3 miles
1,044Reviews
675Photos
63Q+A
100Room tips
Traveler rating
  • 659
  • 267
  • 77
  • 27
  • 15
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
What a special treat in San Francisco. Bright clean and different! Great service from everyone but especially Juliana(?) from the bar. She made sure our stay was excellent, even making sure we had their pineapple cupcakes! Will definitely look for these hotels when we travel!
Read more
Hotel's Favorite
We were so impressed with our stay here.The staff was always friendly and very helpful to us. Loved the beautiful decor of this hotel. The beds were so comfortable and the rooms were cozy. And the pineapple muffins and coffee in the lounge in the afternoon was the perfect
Read more
Review collected in partnership with this hotel
Response from Ken C, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded Nov 29, 2018
Thank you for leaving us your awesome feedback. We're very delighted you enjoyed interacting with our staff and found Staypineapple a beautiful and classy place. We love our delicious Pineapple cupcakes as well they are the best especially after a long day out in Union Square. We hope to see you again on your next visit. Thank you for staying with us.
Read more
Nice vibe, great staff (special thanks to Ed), and all round excellent Staypineapple stay. Everyone is super friendly, it's close enough to Union Square that everything is accessible, and you really want for nothing.
Read more
Review collected in partnership with this hotel
Response from Ken C, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 2 days ago
Thank you for staying with us and for leaving us your feedback. We're glad you enjoyed the vibe and the awesome service from our staff especially Ed. We'll be sure to pass along the kudos to him. We hope to see you again on your next visit.
Read more
I have stayed at this hotel for years. It is my favorite in San Francisco. However, my last visit the valet damaged the car and I didn’t have time to address it because I had to be at a work meeting. Not something that should be acceptable after paying $59 for valet.
Read more
Review collected in partnership with this hotel
Response from Kalpana M, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 days ago
Hi Guest, Thank you staying with us and leaving your valuable feedback. We sincerely apologize for your recent experience with our valet services. We would like to know the details of your reservation, so we can get into the roots of the issue. If possible please get in touch with us to resolve the issue, so your next visit to San Francisco will be memorable as before. Once again thank you for staying with us and we hope to welcome you back on your next trip.
Read more
Well located hotel. Central for shopping, cable cars although not working. Room very elegant and stylish, very clean but we struggled with the duvet thing. Massive bathroom and good shower. Room had no views but not a problem as only there two nights. Very attentive and
Read more
Review collected in partnership with this hotel
Response from Kalpana M, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 4 days ago
Hi Guest, Thank you for staying with us. We love hearing from our guest the details of their stay as it helps us improve our services for our future guests and we thank you for taking this time to inform us how we are doing. Glad to know that you enjoyed our services and elegant room. We sincerely apologize for the breakfast muffin quality. Providing our guest high quality, delicious food is our priority. Thank you for bringing this to our attention. We truly value your feedback and that it is comments like yours that help us to learn, grow and improve our offerings and services. Thank you once again and hope to see you again in the near future.
Read more
Previous
PRICE RANGE
$216 - $536 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel californiahotel california san franciscobest western san franciscosan francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San FranciscoDowntownTheater DistrictLower Nob Hill
NUMBER OF ROOMS
93
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing