Staypineapple, An Elegant Hotel, Union Square
1,236 reviews
#27 of 246 Hotels in San Francisco
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$520
Free cancellation until 02/27/21
$578
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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staypineapple, An Elegant Hotel, Union Square
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 246 hotels in San Francisco
Location
Cleanliness
Service
Value
Travelers' Choice
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Room & Suite (315)315
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, Spanish, Filipino
Location
Full view
100Great for walkers
Grade: 100 out of 100
315Restaurantswithin 0.3 miles
84Attractionswithin 0.3 miles
Contact
580 Geary St, San Francisco, CA 94102-1650
Getting there
Powell StMuni8 min
Powell StBART7 min
Rental CarsSee rental cars from $31/day
1,236Reviews65Q+A100Room tips
Reviews
Traveler rating
- 771
- 315
- 93
- 42
- 15
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Popular mentions
My favorite place to stay for business or pleasure. The staff is very accommodating. Even when there was an issue with my guest not wearing mask in lobby, the management team called me and politely and professional discussed the matter. Everything about this hotel is perfect. And all staff members are a delight. I enjoy every stay!
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Hotel's Favorite
We had an amazing time at Staypineapple SF. The room was a good size and the bed was unbelievably comfortable. The bar area downstairs is beautiful and the perfect place to have a breakfast snack or a drink in the evening. The hotel was the perfect location with a minute walk to Union Square. We were really impressed with Staypineapple and will definitely stay here again should we return to San Francisco.
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Date of stay: September 2019
Value
Rooms
Service
2 Helpful votes
Helpful
Responded 4 weeks ago
Thank you for your amazing review of Staypineapple San Francisco! We're thrilled to hear that you enjoyed your room and our lobby and bar. Unfortunately, for those that are traveling during COVID, our bar is closed until further notice. Please come back when you're able and don't forget about our other properties in Seattle, Chicago, NYC, Boston, and San Diego!
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The room was small, but the bathroom was spacious. Check-in was chaotic and disappointing. We were given the keys to an already occupied room and that had been done 2 other times to this party. The hotel is very small and difficult to maneuver around with your luggage. The hotel made accommodations for our inconveniences, but I would not stay here again. We really wanted to like this place.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Location
Service
Helpful
Responded 1 week ago
Dear Ms. Fraser, I am sorry to hear that the experience was not a positive one, I would love to speak with you directly about this if you have some time to please reach out to me? We have tried to reach you directly, but have not been able to get through. Please let us know a good time to contact you. We wish to do what we can to ensure we follow up on this directly. Many thanks, Andrea Murray, general manager 415-223-9239 amurray@staypineapple.com
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We booked a nice room and it has been an awful from the very beginning. We are still waiting on a room and they keep checking everyone else in! If I could move hotels I would! Don’t bother staying here! Customer service is awful and the place smells like dog!
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Date of stay: September 2020Trip type: Traveled with family
Helpful
Responded 1 week ago
Dear R1075KN, Apologies to hear that there was a wait on your room while trying to get in over the Holiday weekend. With Covid, we are being extra careful and the process may take a bit longer to ensure when we have a full house to make sure the room is perfect and fully sanitized. For this I do apologize, please let us know what we can do to make it up to you. My contact info is below, please feel free to reach out anytime. Thank you, Andrea Murray, General Manager amurray@staypineapple.com 415-223-9239
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This place was incredible! Pristine in cleanliness, I literally saw not even a speck of dust in our room. I could walk around barefoot eith no worries! The lobby was beautiful, hallways draped in gold mirrors, the bedding just wow! Softest down bedding I’ve ever felt. They give you complimentary cookies, $10 credit daily for snacks and beverages. I wouldn’t have changed a thing!
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Responded 4 weeks ago
WOW! We so appreciate the shout out, especially now. Thank you so much for recognizing the efforts the hotel team is making to make sure you have a great stay. We do look forward to your next stay and we thank you so much for your stay! Thank you! Andrea Murray, General Manager
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PRICE RANGE
$178 - $365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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Claim Your Listing Frequently Asked Questions about Staypineapple, An Elegant Hotel, Union Square
Which popular attractions are close to Staypineapple, An Elegant Hotel, Union Square?
Nearby attractions include Marrakech Magic Theater (0.09 miles), San Francisco Playhouse (0.2 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Staypineapple, An Elegant Hotel, Union Square?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
Which room amenities are available at Staypineapple, An Elegant Hotel, Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Staypineapple, An Elegant Hotel, Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple, An Elegant Hotel, Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Is Staypineapple, An Elegant Hotel, Union Square located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Staypineapple, An Elegant Hotel, Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple, An Elegant Hotel, Union Square?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Staypineapple, An Elegant Hotel, Union Square?
Many travelers enjoy visiting Alcatraz Island (2.8 miles), Golden Gate Bridge (4.3 miles), and City Lights Booksellers (0.8 miles).
Is Staypineapple, An Elegant Hotel, Union Square accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.