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Staypineapple, An Elegant Hotel, Union Square

580 Geary St, San Francisco, CA 94102-1650
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Guests1 room, 2 adults, 0 children
Booking.com
$269
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Free cancellation until 09/27/19
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Agoda.com
$269
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Free cancellation until 09/28/19
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Trip.com
$274
$252
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Groupon.com$272
Travelocity$269
Cancelon$274
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (437)
360
Panoramas (28)
Videos (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Concierge
Parking
Free internet
Wifi
Public wifi
Internet
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, Spanish, Filipino
Hotel links
Visit hotel website
Offers & Announcements:Save up to 15% in Fall!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
283Restaurantswithin 0.3 miles
84Attractionswithin 0.3 miles
1,147Reviews64Q+A100Room tips
Traveler rating
  • 720
  • 299
  • 81
  • 34
  • 15
Time of year
Traveler type
Language
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Popular mentions
Wonderfully friendly and informative staff. Great restaurants nearby. Amazing bedding and real cream for coffee in the fridge! Great location with super close transportation and dinning options nearby.
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Review collected in partnership with this hotel
Hotel's Favorite
We stayed here for a week and never wanted to leave the room . The bed was perfect and the staff was wonderful. The coffee machine was very convenient and rooms were cleaned throughly if you ever wanted to leave😅. The snack of cupcakes and coffee are nice if you decided to stay in during the day .
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Review collected in partnership with this hotel
Response from Ken C, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded Aug 5, 2019
Thank you for taking the time to write us an amazing review. We're you glad you found our room comfortable and never wanted to leave. Our Naked Experience is one of a kind and our guests love them we're glad you found it it perfect. We hope to see you again in the near future!
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Somewhat disappointed. Given that we are Canadian we had to pay 35% more. The value for money was below what we were expecting. Rooms were a little small, the view was horrific, air conditioning very noisy and heard everything happening on the terrace of the restaurant next door and the trucks at 6:00 in the morning. By the way hated the comforter, spent the night constantly putting it back on me. No free coffee in the morning or afternoon but I could run up to my room and make it for free (really!) Bar service was exceptionally slow. Finally I booked this hotel 6 months prior to my arrival. I had requested a higher floor away from the elevator. When I arrived I was told the only room available was on the 2nd floor next to the elevator. Really!!! How does this happen when you book 6 months before departure!!
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Review collected in partnership with this hotel
Based on the pricing I expected more, value was not there. I know it may be out of your control but the homeless population in the area significantly took away from the hotels value. The room was clean as was the rest of the hotel.
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Review collected in partnership with this hotel
Response from Ken C, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 days ago
Thank you for leaving us your honest review. We're glad you liked the cleanliness of your room and the rest of the hotel. We're sorry to hear our pricing did not meet your valued expectations. Due to high demand especially during convention season rates throughout the city does tend to fluctuate depending on availability which explains the higher rates in the recent weeks. While it is beyond our control it is our hope that the outreach services which currently help those less fortunate than ourselves continue to be of aid and assistance to those around Civic center and other such pockets around the City.
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The hotel was gorgeous and our room was very clean. We had an issue at the bar where a man drank way too much and should have been cut off. He would not stop harassing us, so we went to our room to watch a movie instead, only to realize our tv was not working. They sent a tech man up to fix it but it never got resolved. The staff was quick to apologize and compensated us for our troubles.
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Review collected in partnership with this hotel
Response from Kalpana M, Front Office Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 6 days ago
Thank you for staying with us and leaving your honest feedback. We appreciate hearing from our guests as it helps us improve our day-to-day services. Very delighted you enjoyed interactions with our helpful staff and found our rooms comfortable and clean. Please know that we will be looking into the issues you had mentioned to ensure that they are indeed addressed. We truly value your feedback. Thank you once again and hope to see you again in the near future.
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Previous
PRICE RANGE
$236 - $836 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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