Staypineapple, An Elegant Hotel, Union Square
580 Geary St, San Francisco, CA 94102-1650
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$175
Free cancellation until 07/09/22
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Contactless check-out
Updated 03/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staypineapple, An Elegant Hotel, Union Square
Updated 03/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 244 hotels in San Francisco
Location
4.3
Cleanliness
4.8
Service
4.6
Value
4.3
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
24-hour security
Parking
Wifi
Complimentary tea
Snack bar
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish, Filipino
Location
Full view
100Great for walkers
Grade: 100 out of 100
303Restaurantswithin 0.3 miles
85Attractionswithin 0.3 miles
Contact
580 Geary St, San Francisco, CA 94102-1650
Getting there
Powell StBART7 min
Powell StMuni8 min
Rental CarsSee rental cars from $37/day
1449Reviews68Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Beyond our greatest expectation! Joel is extraordinarily attentive and welcoming down to every personal detail. We felt completely at home and well cared for. Best sleep we have had at a hotel ever. Beds so cuddly. Location fabulous and convenient walk to dining, theater, shopping. Can’t wait to come back!!! Lining up our dates now!! Love StayPineapple SF 🍍🍍💖💖
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Date of stay: July 2022Trip type: Traveled with friends
Room Tip: Parking next store!
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Helpful
Was in town for very quick visit for work very last minute found the pineapple on line. Great rooms great shower check in was smooth Jackson made it so easy and was helpful with places to eat nearby. Lots of local neighborhood knowledge which made a boring trip fun
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Date of stay: March 2022Trip type: Traveled on business
Helpful
I'm a bit late writing this review but our experience was that amazing that even 4 months later-I'm still thinking about what an incredible time we had. My partner and I were in San Francisco for a birthday trip and we always try to book with StayPineapple. This property is by far our favorite. The hotel is so tastefully decorated and appointed. It's gorgeous and the location is phenomenal. The pineapple shaped cookies are both adorable and delicious. The real treasures of this hotel are absolutely the staff. Joel, Jonathan and Jackson went above and beyond for us our entire trip. We still talk about how thoughtful and kind they were and how much we wish we could go back. So if you're headed to the city by the bay, make sure to book here and say hello to these gentlemen.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip: We were on the 7th floor and it was lovely!
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Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 4 days ago
Greetings Jacqueline, Thank you for your gushing review of your experience here. We are thrilled to know that our service helped to make it memorable and special for you. We hope that we can provide the same level of luxury and comfort over and over again. We are at your service when you are ready to return. Warmest Regards; Joel T Stevens Guest Services Manager
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I didn’t stay there but went to a reception in the lobby. Beautiful welcoming lobby. We had delicious appetizers and the bar service couldn’t have been better. Love that they’re dog friendly. Would definitely visit again!
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Date of stay: June 2022Trip type: Traveled with friends
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 4 days ago
Greetings Susan, Thank you so much for your vital feedback about your experience as our guest for the reception this past weekend. We were thrilled to host your group and be a part of such an important weekend for all of you. I am glad to know that we showcased our Hotel in the most elegant light. We very much hope to welcome you as our overnight guest in the future. I am at your service whenever you are ready. Warmly; Joel T Stevens Guest Services Manager
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We had never heard of Staypineapple hotels, but after calling the hotel directly and speaking with Jackson at the front desk, we decided to book our room. Jackson took the time to tell me about the hotel and the best place to park. Jackson and Monica at the front desk were super helpful, friendly and just plain nice people. The hotel is nicely decorated with the pineapple theme, the rooms are very comfortable and you receive a complimentary welcome drink upon check-in. The hotel is close to the cable car and easy walking distance to plenty of sites. We will definitely stay here the next time we are in San Francisco! And now we will look for Staypineapple hotels in other cities that we will be visiting.
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Date of stay: June 2022
Value
Location
Service
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Greetings Becky, We are thrilled to know that your experience here was wonderful and fun. Indeed Jackson is a bright star and I know how much he loves to be of service to his guests. We appreciate your praise and accolades and I will gladly share with the team. We look forward to welcoming you in the future. Warmest Regards; Joel T Stevens Guest Services Manager
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Nice boutique hotel in the heart of San Francisco. We found all the staff very friendly ( especially the cleaners) and helpful. The bed was very comfortable and clean. We loved the charging dock in the shape of a Pineapple! Coffee machine was great! Yes, the room was small but we were not expecting to stay in our room a lot. The TV had lots of channels including Netflix and we could mirror the phone onto the screen. We were on street side and it did get quite noisy especially from the fire engines! It didn’t worry us, we found it easy to get back to sleep in the comfy bed. Great walk in shower. This hotel was good value for money, considering it’s location…. however if you turned right (coming out of the hotel) you were more than likely to come across the homeless - they didn’t bother us but they do remind you of how lucky you are. Don’t let this put you off going to the hotel as we felt safe both locally and within the hotel at all times so it’s not an issue, merely an observation. Great bar to go to is “PeaceKeeper” on Bush Street- it can get busy after 7pm but fantastic drinks. Great food and Best Pizza we have ever had. Tony’s Pizza Napoletana in Stockton Street.…
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Street side rooms can be noisy
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Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 2 weeks ago
Thank you for your glowing review Ms. Catrine. We are delighted to know your experience at our Hotel was comfortable, memorable and fun. Also - so glad you enjoyed some of the best local food and beverage offerings. We hope you will return to visit us again very soon and when you do, please don't hesitate to contact us for anything you miight need. Warmest Regards; Joel T Stevens Guest Services Manager
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I booked my room at this hotel in San Francisco on the booking.com portal (night 31.05/01.06). When i arrived to the hotel on 31.05 i was told, they haven't got any reservation (despite hotel confirmed on email my booking before). I was immidiately hit by the way reception (guy) treated us. Arrogant and mannered. It was like he was doing us a favor booking a room. Receptionist told us room will be cheaper than via booking. com. Only 140 USD per night. We agreed for it. After we reached the room i checked my credit card and it was 260 USD blocked. I was shocked becuase that should have been told us before, in case we haven't got enough credit line limit. Wifi - hotel declares to have very fast internet connection. This is why we chose it - to work from the room in the evening. From start to the check out wifi didn't work. I called our receptionist 6 times, he promised he corrects our password in their system - nothing happened. I had to go down to the lobby to connect. But each time my laptop was connected to the internet, it was like somebody on purpose cuts that connecton off. And guess what: the guy that was so unpleasant by the check in was then at the reception. The worst experience was just about to happen on the check out. The same receptionst said, asked for a bill/invoice for our stay (i wanted to check how much we pay for/why 260 USD blocked etc.), that he can't give us due to system failure. And that we could call IT but we would have to wait either "5 minutes or 10 hours". This is literally what he said. 1:1 quoting. With arrogant manner. We reminded him that we are guests of the hotel and that is unacceptable how he treats us. He grabbed the monitor and squizzed so in his right hand. I had an impression that he was close to hit us with his hand. At the same time his friend came to the reception and started to explain. Our arrogant one just left without the word and didn't come back. The new guy printed out the bill in 2 minutes. Again, i understand bad days. But this was way too much. You pay 200 dollars for a night in a hotel (which is like for luxury hotel in Poland) and you get no wifi and you ve been treated like s..t. Don't recommend to anyone booking of this place. They don't respect booking.com reservations. You can come and land on the street at night. And we had heavy luggage during our stay.…
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Date of stay: May 2022Trip type: Traveled on business
Location
Cleanliness
Service
1 Helpful vote
Helpful
+1
We had a phenomenal experience at Stay Pineapple, SF. Super comfy beds and hot steamy showers! Jackson Lovely and team were absolute rockstars and they made our vacation memorable and fun! Highly recommended, Stay Pineapple, SF - They treat you like family! We are planning are next trip, San Diego here we come!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Parking conveniently located next door, in a secure garage.
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Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 weeks ago
Hi Ondra, Thank you very much for staying with us here at Staypineapple San Francisco, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!
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The location was convenient to Union Square and the cable car stop. It's also only a block from a delicious cafe (Lapisara) we discovered for breakfast on our last day in town. The folks at the front desk were always very kind and helpful and provided great recommendations, including Resolute, a cozy and friendly little wine and beer bar just a block or two away. The lobby has a very cool vibe. Don't miss "Stretch," the dog sculpture near the meeting rooms. (The artist's pieces were discovered by Michelle at an art gallery just a few blocks away.) The rooms are small but nicely appointed and very comfortable. The only slight disappointment was the bar and breakfast service (or lack thereof), but it didn't impact our otherwise enjoyable stay.
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Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 weeks ago
Hi L1897PQbethh, Thank you very much for choosing to stay with us here at Staypineapple SF We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Until next time! Rhodora
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+1
We recently did a west coast driving trip which started with 2 nights in San Francisco. We chose to stay at the Staypineapple, and are glad we did. The inn is "an elegant hotel" right in the city. Everything is sparkling clean, and while the rooms are small (it is, after all an old, but renovated hotel) they are quite nice. Easily walkable to all we wanted to do, or a short Uber ride away. One of the things that made our stay so pleasant was the caring attitude of the desk staff during our stay. Jackson Lovely and Erick could not have been more helpful. If we should find ourselves in San Francisco again we would definitely consider the Pineapple.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 4 weeks ago
Hi Mary Jane, Thank you for choosing Staypineapple, we are happy to hear that everything was superb during your stay with us. Jackson and Erick are true gems, they are the essence of Staypineapple. We hope to have the chance to welcome you back soon. Sincerely, Rhodora
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PRICE RANGE
$222 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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Claim Your Listing Frequently Asked Questions about Staypineapple, An Elegant Hotel, Union Square
Which popular attractions are close to Staypineapple, An Elegant Hotel, Union Square?
Nearby attractions include Marrakech Magic Theater (0.09 miles), San Francisco Playhouse (0.2 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Staypineapple, An Elegant Hotel, Union Square?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
Which room amenities are available at Staypineapple, An Elegant Hotel, Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staypineapple, An Elegant Hotel, Union Square?
Guests can enjoy complimentary tea, free instant coffee, and a snack bar during their stay.
Is parking available at Staypineapple, An Elegant Hotel, Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple, An Elegant Hotel, Union Square?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Is Staypineapple, An Elegant Hotel, Union Square located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Staypineapple, An Elegant Hotel, Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple, An Elegant Hotel, Union Square?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Staypineapple, An Elegant Hotel, Union Square?
Many travelers enjoy visiting Alcatraz Island (2.8 miles), Golden Gate Bridge (4.3 miles), and City Lights Booksellers (0.8 miles).