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Staypineapple - An Elegant Hotel

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Traveler (1058)
360
Panoramas (28)
Room & Suite (398)
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About

#8 of 234 hotels in San Francisco
Location
4.3
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
This property has identified as Women-owned.
Tripadvisor does not verify the accuracy of this information.
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Concierge
Non-smoking hotel
24-hour front desk
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish, Chinese, Filipino
2,092Reviews77Q+A100Room tips
Traveler rating
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  • 64
  • 36
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Popular mentions
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Jerico R wrote a review Apr 17
1 contribution
My recent two-night stay at Stay Pineapple Hotel was exceptional! The charming decor, comfortable room, and excellent service made my visit truly memorable. The staff were friendly and accommodating, the amenities top-notch, and the overall atmosphere delightful. I highly recommend Stay Pineapple Hotel for a fantastic stay in the heart of the city. To add, lots of freebies were given.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded yesterday
Hi Jerico, We're ecstatic to hear about your superb experience at Stay Pineapple Hotel! It's wonderful that our decor, comfort, and service exceeded your expectations. Thank you for your high recommendation and for noting the excellent value provided by our amenities. We look forward to welcoming you back for another memorable visit in the heart of the city. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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moises j wrote a review Apr 17
1 contribution
We had an exceptional stay here at Stay Pineapple Hotel! The Filipino staff members were incredibly welcoming and attentive throughout our entire visit. Their warmth and hospitality truly enhanced our experience. Thank you for providing such outstanding service!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded yesterday
Hi Moises, We are so pleased to hear that your stay at Stay Pineapple Hotel was exceptional and that our Filipino staff members provided you with such warm and attentive service. Your kind words mean a lot to us, and we are delighted to have made your visit memorable. Thank you for your appreciation, and we hope to welcome you back again soon for another outstanding experience. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious653241 wrote a review Apr 17
1 contribution
+1
A really well kept hotel that isn’t only super cute and pine apple themed but clean and in a very centrally located area. The hotel staff manager Arnold and other staff members like Earl made my stay really enjoyable, their service was so friendly, professional, and beyond what I was expecting (as they were even able to fix my suitcase handle)! Would highly recommend staying here if you are looking to spend a few days exploring the city of sfo. From this location I was able to explore Chinatown, Notting Hill, fisherman’s wharf entirely by foot. They also are really diligent of manning the front and locking doors in the evening time to ensure your safety.
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded yesterday
Hello there, We're thrilled to hear that you had a wonderful experience at our centrally located and charming pineapple-themed hotel. It's fantastic that Arnold, Earl, and our team went above and beyond to make your stay enjoyable, including assisting with your suitcase. Your high recommendation means a lot to us, and we're glad our location allowed you to easily explore the city. Thank you for appreciating our diligence in ensuring guest safety. We look forward to welcoming you back on your next trip to San Francisco. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katy D wrote a review Apr 15
1 contribution
This hotel is so charming down to the last pineapple detail! Great location, friendly staff, very clean, and the beds/duvets are so comfortable and fluffy! You will not regret staying in this gem of a hotel in the heart of San Francisco! 🍍🍍
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 4 days ago
Hello there, Thank you for the delightful review filled with pineapple perfection! 🍍 It warms our hearts to know that our attention to detail, friendly staff, and comfort provided such a charming experience. We are thrilled that you consider our hotel a gem in the heart of San Francisco and appreciate your high recommendation. We can't wait to welcome you back for another stay that's just as cozy and memorable. 🍍🍍 Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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797pennyt wrote a review Apr 13
Auckland Central, New Zealand2 contributions
Great place to stay, staff so helpful checkin lady was amazing. The beds are super comfy exactly what we needed. Would totally recommend staying here. Worth every dollar, the shower also was great and nice amenities. Safe place to stay in San Francisco. We were able to park next door which was gold!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 4 days ago
Hello there, Thank you for the glowing recommendation! We're delighted that our staff, especially the check-in team, provided amazing service and that you found the beds to be super comfortable. It's wonderful to hear you enjoyed the shower and amenities, and felt safe during your stay. We're also pleased to know the parking convenience added to your experience. We look forward to welcoming you back for another great stay at Staypineapple! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ScottD58 wrote a review Apr 9
Kirkland, Washington1728 contributions626 helpful votes
Our flight was canceled so we used Hotels Tonight to find a last minute hotel, Stay Pineapple had the best rate at $89 but there was a hidden resort fee of $39.99 which i don’t is believe is justifiable, as this is not even close to a resort. Instead, it is much closer to the war zone known as the tenderloin, so watch your step, seriously! I will say the bedding was fantastic and the bed very comfortable for a double (not a queen) bed. The shower was great too but the room and bathroom were very small. When you check in they give you a coaster that you can trade in for a coffee or soda. The room comes with a nice yellow seersucker robe and catchy marketing. Overall, Very Good experience.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 1 week ago
Dear Scott, We apologize for any surprise you encountered regarding the amenity fee. It's important to us that all charges are transparent, and we regret that you didn't get a chance to view the full price details on Hotels Tonight where the fee is mentioned. We're addressing this to ensure better clarity in the future. We're pleased to hear you enjoyed the comfortable bedding and the shower in our rooms, and that the little touches like the welcome coaster and yellow seersucker robe added to your overall positive experience. We understand your concerns about the location, and we take our guests' safety seriously while also providing a unique Staypineapple experience that we’re glad you categorized as 'Very Good'. Should you choose to visit us again, we would be happy to discuss room options that better suit your needs. We sincerely value your feedback and appreciate you taking the time to share your experience. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simone D wrote a review Apr 9
4 contributions
We enjoyed staying at this hotel. It was very well located, staff were great, service was great too and refillable metal bottle and drinks in reception were an added bonus. We found the duvet arrangement a little challenging but it didn’t keep us awake! The room was quite warm and it took us a while to work out the AC. Perhaps we should count ourselves lucky that we needed it at this time year! Although the room was small, there was plenty of storage and every square foot was very well thought out. The dressing gowns, charging unit and mini fridge were all great unexpected extras. Would definitely come back to this hotel.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: We parked a couple of blocks away but there is a car park right next door if you can get a deal...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 1 week ago
Dear Simone, Thank you for your lovely feedback. We're thrilled that you enjoyed your stay, from our central location to the exceptional service and the sustainable drink options at reception. We appreciate your honest comments regarding the duvet and AC, and we're always here to assist should you need a helping hand. It's wonderful to know that our carefully designed space and added touches like the dressing gowns and charging unit contributed to your experience. We can't wait to welcome you back for another visit! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marco J wrote a review Apr 5
1 contribution
We had a great stay and the personel is very friendly. Very sympatic girl Yesha helped us very good just as the other employees. Room is very nice and clean . The hotel is in the neighbourhood of all the attractions of San Francisco. Worth staying here.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 1 week ago
Hello there, We're delighted to hear you had a wonderful experience and that our team, particularly Yesha, provided exceptional service. It's fantastic to know you enjoyed your clean and nice room and found our location convenient for exploring San Francisco's attractions. Thank you for your kind words, and we hope to welcome you back again soon for another worthwhile stay. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brooklyn Joe wrote a review Apr 5
Brooklyn, New York15 contributions13 helpful votes
+1
I liked the hotel well enough - staff was friendly and helpful. Room and hotel was clean and comfortable. No gym or nearby gym was a bummer for me. Borderline Tenderloin - awful area with tons of homeless hanging out on street - not their fault but a negative. I will say also very close to Union Square and Nob Hill and high end shops and a fun neighborhood. I hated bed arrangements - two weird comforters - neither of which fully cover bed - they have to give you instructions!- and I never could get a good temp in bed - mostly too hot - or too cold if you took them off.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 1 week ago
Hello there, Thank you for your review. We're pleased that the service and cleanliness of our hotel met your expectations. However, we're sorry to hear that the lack of a gym and the local area did not enhance your experience. We appreciate your mentioning the proximity to Union Square and other attractions. Regarding the bedding, we apologize for any discomfort—your feedback is invaluable. We continually seek to improve our guest experience and will take your comments into consideration. We hope to welcome you back and provide a stay that ticks all the right boxes. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alma F wrote a review Apr 4
1 contribution
“Fantastic stay at stay Pineapple, Impeccable service, clean rooms, and a central location. Will definitely be back! Thank you very much for the staff , specifically to Mr.Arnold and Ms.Yesha for assisting us and made our stay convenient. Love you all and surely I will recommend this hotel to my friends , colleagues, relatives.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 2 weeks ago
Hi there, We're overjoyed to read your review and know that you had a fantastic stay at Stay Pineapple. Your compliments on our service, cleanliness, and location are truly appreciated. We're especially grateful for your mention of Arnold and Yesha, and we'll be sure to pass along your kind words. Love from all of us here, and we're honored by your recommendations. We eagerly await your next visit, as well as the opportunity to welcome your friends, colleagues, and relatives. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$152 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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STAYPINEAPPLE - AN ELEGANT HOTEL $133 ($̶3̶9̶8̶) - Updated 2024 Prices & Reviews - San Francisco, CA

Frequently Asked Questions about Staypineapple - An Elegant Hotel
Which popular attractions are close to Staypineapple - An Elegant Hotel?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.09 miles), San Francisco Playhouse (0.2 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Staypineapple - An Elegant Hotel?
Some of the more popular amenities offered include free wifi, meeting rooms, and a concierge.
Which room amenities are available at Staypineapple - An Elegant Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staypineapple - An Elegant Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Staypineapple - An Elegant Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple - An Elegant Hotel?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Is Staypineapple - An Elegant Hotel located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are pets allowed at Staypineapple - An Elegant Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple - An Elegant Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.
Are there any historical sites close to Staypineapple - An Elegant Hotel?
Many travelers enjoy visiting Golden Gate Bridge (4.3 miles), Alcatraz Island (2.8 miles), and Fort Point National Historic Site (3.9 miles).
Is Staypineapple - An Elegant Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.