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Hotel Grace - A Piece of Pineapple Hospitality

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Hotel Grace - A Piece of Pineapple Hospitality
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Scottsdale, Arizona
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a two-night stay at Hotel Grace this past weekend. If I had to review it after one night, it would not have been as positive. Front desk staff was lukewarm at best and sleep was not easy - the outdoor bar adjacent to the hotel generates a LOT of noise (but I will say it's a fun spot!)... More 

Helpful?
Thank ZenDogAZ
MarcoBaumann, Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear ZenDogAZ, Thank you for your review. It important that we learn from our guests. We are concerned that your service experiences were not as consistent as we intend them to be. We truly apologize at the lack of hospitality you perceived. Please know that we consider our guests our priority. Your feedback will provide an opportunity to address this... More 

Carmel, New York
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed April 26, 2016

I had the pleasure of staying at this property last week. I visited the hotel last year pre renovation and all I can say is what a transformation! Quintessential boutique hotel conveniently located a couple of blocks from Union Square. Lobby is bright and cheery. Rooms are elegantly appointed and décor vibrant and has a high-end feel giving you the... More 

Helpful?
2 Thank billCarmel_NewYork
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
New York City, New York
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel Grace is located within a 10 minute walk to Union Square and a 10 minute drive to the SF Pier/Wharf. The hotel itself is nice as it has recently been renovated and taken over by the Pineapple Hotel. The rooms are clean and modern and small (although I suppose that is what is expected in SF). Also, if you... More 

Helpful?
Thank Shremz
MarcoBaumann, Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear Shremz, Thank you for your review. We are truly sorry for the lack of service you experienced. Our parking procedures are simple and were not explained to you properly. We apologize that this was the way you began your experience. We will improve our communication and review with our teams. Thank you for your kind words about the amenities... More 

San Francisco, California
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel Grace is a fantastic option for budget conscious travelers to SF. You'll get a beautiful (albeit small) room, sparklingly remodeled and featuring splashes of Pineapple Hospitality's signature yellow. Everything is clean, fresh, and new. The bed was incredibly comfortable; a European duvet system provides every sleeper with an individual down blanket -- genius. It makes a lovely difference! The... More 

Helpful?
Thank frankieSF
MarcoBaumann, Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear frankieSF, Thank you for your review! We are delighted that our beautiful renovation made an impact on your stay. We are very proud of this lady and hope to welcome you back again and again! More 

Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had a Friday night stay here on a quick vacation to San Francisco. This is easily one of the nicest hotels that I have stayed in. The staff was so helpful and welcoming, and there were amenities galore! The only downside for me (and it's a pretty big one) was the noise. This is a 7-floor hotel and our room... More 

Helpful?
Thank songfromabox
MarcoBaumann, Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear songfromabox, Thank you for your review and the kind praise you had for our team and our hotel. We agree that the street noise can be bothersome and will continue to work with our neighbors to end the noise at an acceptable hour. Thanks for your feedback and the specifics about your stay! See you again soon! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is a perfect location, easy walking distance to all main attractions or a very inexpensive uber ride. The roms are small, but beautiful with stunning bathrooms. The mirror even automatically defogs. The beds are amazing, with a "naked" experience meaning two overstuffed down comforters on the bed so you can bundle yourself up. Leo at the bar was... More 

Helpful?
Thank Bstanford3
MarcoBaumann, Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Bstanford3! Wow! Thank you so much for your remarks about our team. We are so proud of them! We agree that our Leo and Jeremy are but two of the fabulous folks we get to work with here at Hotel Grace! Thanks so much for your review! We will see you back here soon, we hope. More 

Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 6 nights at The Hotel Grace and it was always a pleasure to return to the hotel after a very hectic day enjoying San Francisco. The staff at reception were so nice and helpful at all times and went out of their way to accommodate all my requests. My room was beautifully furnished and the bed comfortable. The... More 

Helpful?
Thank MaggieK42
Stan K, General Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear MaggieK42, Thank you for your kind remarks and for taking the time to share your experience with us. Your compliments are sincerely appreciated, and we are pleased to see that you enjoyed your first experience here at Hotel Grace. We are thrilled to be here now in San Francisco, and hope that you'll be able to join us again... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Had the pleasure of spending four nights in this hotel in what was a very busy week in San Francisco. Great location just a few blocks away from the hustle and bustle of Union Square. Great cute vibe and clean and friendly staff always happy to help you out. I requested to move rooms after the first night due to... More 

Helpful?
Thank Tresca F
Stan K, General Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear Tresca F., Thank you for your kind remarks. We are glad that you found us and hope that you will be able to join us again in the future here, or perhaps at one of our other Pineapple Hospitality Hotels located in San Diego, Portland, or Seattle. Have a wonderful day! Sincerely, Stan Kott Pineapple Hospitality More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First off the people get my best review. They were very helpful with any question I might throw out to them. 2nd the rooms were impeccable. Very clean and quite comfortable. I would recommend this hotel to anyone, even the fussiest customer. And on top of it all it is very pleasing to the eye as well. Very pretty!

Helpful?
1 Thank Mitchell I
Stan K, General Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear Mitchell I, Thank you for your "Best Review". We truly appreciate your compliments and hope that you'll return again, and again. Kind regards, Stan Kott Pineapple Hospitality More 

Washington DC, District of Columbia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After much web searching for a place that wouldn't break the budget near Union Square and the Bart I settled on this one. It was a great surprise with very modern lobby and rooms. Our room was an interior courtyard and we heard no street noise. The rooms are small but contain everything important for a city stay, including a... More 

Helpful?
1 Thank pjd223
Stan K, General Manager at Hotel Grace - A Piece of Pineapple Hospitality, responded to this review

Dear pjd223, Thank you for your feedback and we are glad that you decided to stay with us. We appreciate your kind remarks and are pleased to see that you enjoyed our décor, amenities, and cleanliness. Also, our wonderful staff will enjoy your compliments as well. We do hope to have the opportunity to be of service to you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Steps from Union Square, the newly re-imagined Hotel Grace provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Hotel Grace's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to the newest Piece of the Pineapple - Hotel Grace. ... more   less 

Additional Information about Hotel Grace - A Piece of Pineapple Hospitality

Address: 580 Geary St, San Francisco, CA 94102-1650 (Formerly The Hotel California - A Piece of Pineapple Hospitality)
Location: United States > California > San Francisco
Price Range: $211 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grace - A Piece of Pineapple Hospitality 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Hotel California
Hotel California San Francisco
Best Western San Francisco
San Francisco Best Western
Hotel Style:
#49 Luxury Hotel in San Francisco
#78 Romantic Hotel in San Francisco
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