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    Hilton San Francisco Union Square

    333 O'Farrell Street, San Francisco, CA 94102-2116
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    8/6/2017 8/7/2017
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    $252
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    Traveler (719)
    Room & Suite (456)
    Dining (45)
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    Overview
    • Excellent27%
    • Very good37%
    • Average24%
    • Poor9%
    • Terrible3%
    Travelers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Hilton San Francisco Union Square
    Special Offer: Double Points, Every Stay
    Hotel deals
    Hilton Parc 55 San Francisco
    2,322 reviews
    #82 of 229 hotels in San Francisco
     
    The Westin St. Francis San Francisco on Union Square
    5,478 reviews
    #71 of 229 hotels in San Francisco
     
    Grand Hyatt San Francisco
    4,618 reviews
    #37 of 229 hotels in San Francisco
     
    Hilton San Francisco Financial District
    3,629 reviews
    #70 of 229 hotels in San Francisco
     
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    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,425)
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    There are newer reviews for Hilton San Francisco Union Square
    See the most recent reviews

    11 - 15 of 1,943 reviews

    Reviewed 2 days ago

    I used "digital key" and my room was mistakenly given to another person whom I walked in on! What a major security issue! LONG lines at check-in. Mostly unhelpful bell staff (VERY protective of their carts). Bar staff was slow.More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank J5948SProbertn
    Response from Alex L, Manager at Hilton San Francisco Union SquareResponded yesterday

    Your comments J5948SProbertn, although unpleasant for me to read, are appreciated and are tied to our continuous process of customer service improvement. Additionally, insuring that our guests feel safe and attended to is of top priority to us. Using this email address SFOFH-Guest@hilton.com, please reach...More

    Reviewed 3 days ago

    We stayed 6 nights beginning of July. It's a busy hotel the room was nice the people at front desk were very good. We needed a couple things up to the room they were there very quickly.i would stay in this hotel again.More

    4  Thank Danny P
    Response from Alex L, Manager at Hilton San Francisco Union SquareResponded yesterday

    Thanks for taking the time to share your recent experiences at Hilton San Francisco Union Square. The positive sentiments you expressed have been shared with our team. We are happy to have been a part of your fond memories, Danny P. Come back soon and...More

    Reviewed 3 days ago via mobile

    Considering this was meant to be a 4 star hotel, service was pretty poor! Check in services were awful - slow and took ages for a receptionist to become free - about 30 minutes to check in and 10 to check out. Room was ok...More

    1  Thank Richard C
    Response from Alex L, Manager at Hilton San Francisco Union SquareResponded yesterday

    Your comments, although unpleasant for me to read, are appreciated and are tied to our continuous process of customer service improvement Richard C. Providing guest with a memorable and exceptional experience is of great importance to our entire team. Using this email address SFOFH-Guest@hilton.com, please...More

    Reviewed 3 days ago

    We had a wonderful stay at the Hilton San Francisco Union Square from check-in to check-out. Service was amazing. Front desk was friendly and accommodating. Maid service was exceptional and timely. Food was amazing. We loved the breakfast buffet and snack bar. Room was very...More

    5  Thank cpcu97
    Response from Alex L, Manager at Hilton San Francisco Union SquareResponded yesterday

    Thank you for your feedback and we appreciate your amazing five star review, cpcu97. It sounds as if between our attentive and caring team members and the use of our easy and quick digital key and check-in feature, your trip went exactly as planned. We're...More

    Reviewed 4 days ago

    I am Hilton Gold membership and I did enjoy the services that Hilton provided to their member. I have used the Hilton app to check in and received the text to update the status right away, they also informed me that the digital key has...More

    2  Thank Ambereye
    Response from Alex L, Manager at Hilton San Francisco Union SquareResponded yesterday

    Thank you for your review and our team is thrilled to learn that you enjoyed your stay with us Ambereye. Providing our guests with a convenient mean of checking in and accessing their rooms is of top priority to us, so we're pleased to learn...More

    Hilton Parc 55 San Francisco
    2,322 reviews
    #82 of 229 hotels in San Francisco
     
    The Westin St. Francis San Francisco on Union Square
    5,478 reviews
    #71 of 229 hotels in San Francisco
     
    Grand Hyatt San Francisco
    4,618 reviews
    #37 of 229 hotels in San Francisco
     
    Hilton San Francisco Financial District
    3,629 reviews
    #70 of 229 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $172 - $582 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Green Hotel in San Francisco
    • #45 Luxury Hotel in San Francisco
    • #71 Business Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1919
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, TripOnline SA, Cheap Tickets, Hotwire, Agoda, Cancelon, HotelQuickly, getaroom.com and HotelsClick so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • Union Square
    • Also Known As
    • Hilton San Francisco Union Square Hotel San Francisco ,
    • Hilton Hotel San Francisco ,
    • San Francisco Hilton
    Add Photo Photos
    Traveler (719)
    Room & Suite (456)
    Dining (45)
    Pool & Beach (22)
    Hotel & Grounds (487)
    Bathroom (38)
    Business Center & Event Rooms (10)
    Family and Play Areas (1)
    Nearby
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theaters in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
    ...More
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    Nearby Restaurants
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    Nearby Attractions
    Glide Memorial United Methodist Church
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    .07 miles away
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    .10 miles away
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    Ask a question
    Questions & Answers
    Clareabella24
    July 25, 2017|
    AnswerShow all 3 answers
    Response from aussieivan | Reviewed this property |
    Yes they are. The pool is on the roof, quite a nice place.
    1
    Vote
    Kelly Q
    July 25, 2017|
    AnswerShow all 7 answers
    Response from Jayne C | Reviewed this property |
    Absolutely there is a hair dryer and it is not the cheap ones attached to the wall with one speed. Actually, it's not that bad of one.
    1
    Vote
    Room Tips
    "We have a standard room and it is quite big with couch area"
    Read review
    "Try and get a room in the refurbished block"
    Read review
    "I think the higher in the hotel you stay the quieter it is"
    Read review
    "Higher floor and quiet room to give you a good night sleep."
    Read review
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