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Hilton San Francisco Union Square

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Traveler (1204)
360
Panoramas (88)
Dining (52)
About
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
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Location
Full view
100Great for walkers
Grade: 100 out of 100
330Restaurantswithin 0.3 miles
103Attractionswithin 0.3 miles
Neighborhood
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
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3,739Reviews
1,509Photos
150Q+A
100Room tips
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Popular mentions
Large conference hotel with bustling loud lobby, such that one can barely hear the front desk staff talking to you. Decor needs updating, in my view. Rooms OK. Had some issues with accuracy of billing upon checkout. Manager in back had to fix it but never came out to speak
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Review collected in partnership with Hilton Hotels & Resorts
Response from MarcelRuazol, Front Office Manager at Hilton San Francisco Union Square
Responded yesterday
Kia B, Thank you for your feedback regarding your stay with us here at the San Francisco Hilton Union Square. We have taken into account the acoustic issues that have been reported in our Main Lobby, and are diligently working to resolve these issues to ensure a more positive experience moving forward. Also, I would like to touch base with you regarding your comment regarding the presence of a manager. It would be greatly appreciated if you could reach out to me via e-mail @ Marcel.Ruazol@hilton.com. Again, thank you for your feedback and your time with us here at the San Francisco Hilton Union Square. We look forward to your future stays with us during your travels to the Bay Area. Best Regards, Marcel Ruazol
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Hotel's Favorite
This, the first in San Francisco Thi hotel was built too well. Like The hotel is built too well as was the Golden Gate Bridge, Commanding views from Tower 1. Salesforce's lighted dome seems but a few feet away. The lighted Christmas Tree in Union Square with its red star
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Response from SoniaG4040, Manager at Hilton San Francisco Union Square
Responded Dec 6, 2018
We're thrilled that you enjoyed your stay with us so much, and that you especially appreciated the stunning 360-degree views from Cityscape Lounge on the 46th floor. We hope to welcome you back soon!
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We spent 3 nights here in early December. We had been to SF a few times before and therefore were familiar with getting around but found this a great location a few blocks away from Union Square and an excellent base to enjoy the city. Check in was helpful and friendly. The
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Response from SoniaG4040, Manager at Hilton San Francisco Union Square
Responded yesterday
We're happy to hear that you had an overall pleasant stay, and that you had the chance to make it up to Cityscape Lounge on the 46th floor to experience the stunning views of the city. We hope to welcome you back in the future!
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This hotel is just two short blocks from Union Square, but we had several issues during our stay on Jan. 12-14. The smell of weed was pumped through the vents all night on our first night, the pillows reeked of dirty, oily hair, and there were greasy fingerprints all over the
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Review collected in partnership with Hilton Hotels & Resorts
Response from SoniaG4040, Manager at Hilton San Francisco Union Square
Responded 3 days ago
We sincerely apologize for your disappointment with your stay. If you have any additional information you're able to share, please reach out directly to SFOFH-guest@hilton.com and one of our leaders will be in touch. We hope to have the chance to Make it Right.
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We drove to San Francisco from our home in central California for a quick visit. This was my first time back in the city in 55 years. We stayed at the Hilton Union Square and went to the bar on the 46th floor to see the city lights and have a snack. We were lucky enough to have
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Response from SoniaG4040, Manager at Hilton San Francisco Union Square
Responded 3 days ago
We're so happy to have been a part of your memorable stay in San Francisco! It sounds like your experience in Cityscape Lounge was really special, and we hope to welcome you back the next time your travels bring you into the city.
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123456121
Hi I would highly recommend Alioto's on 8 FishermansWharf
1 vote
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Aloito's on 8 Fishermans Wharf Highly recommend Steve
1 vote
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Does the hotel allow smoking if I book a room with balcony?
Unfortunately, all of our rooms are non-smoking. However, we do offer an outdoor dedicated smoking area for our guests. We apologize for any inconvenience!
0 votes
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Yes, there is WiFi available in the public lobby areas. Free WiFi is available in-room to Hilton Honors members. Premium WiFi is available for an upgrade fee. Hilton Honors is our loyalty program and I encourage you to sign up for FREE at bit.ly/2j3jKFM
0 votes
You are best to call the hotel.
0 votes
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12345630
"The windows in high rooms rattle when the wind is high"
"Third tower does not have bathtubs in the room."
"Ask for the rooms on top floors. You will enjoy the view."
"I stayed in a King. Super comfy bed; blackout drapes; good coffee, large shower with lots of hot water; Crabtree and Evelyn toiletries."
"Spend a little extra and get a room with a city view - you won't be disappointed."
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12345620
PRICE RANGE
$201 - $767 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san franciscohilton hotel san franciscosan francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San FranciscoTenderloinTheater DistrictUnion Square
NUMBER OF ROOMS
1921
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