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Hilton San Francisco Union Square

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Hilton San Francisco Union Square
Hilton San Francisco Union Square
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1,972 Reviews from our TripAdvisor Community

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Scotland
Reviewed yesterday NEW

I stayed there for a week. I can't fault it. The location is superb, almost next to Union Square itself. Service was very friendly (a chap called Abdullah at Reception was particularly helpful). Check-in was a bit slow, with the Honours queue being longer than the non-Honours queue, which doesn't make much sense. The place is enormous - almost like...

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Helpful?
Thank Homelovinguy
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

We loved the rooms and the location. Breakfast spread was good. We didn't have too many meals in Hilton so can't comment much about the others. Their cafe food was also nice. There is a Pakistani restaurant right opposite to Hilton. Have never had better naan and chicken in my life. It's a must try if you like spicy food....

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Helpful?
1Thank 186abhilashas
About Hotel's Favorite Review
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear 186abhilashas, Your feedback is appreciated. We are happy that you enjoyed our Herb n’ Kitchen experience as well as our Poached restaurant for it's breakfast buffet. We love our location too and we look forward to welcoming you back to our hotel the next time your travels bring you back to San Francisco.

pebble beach
Reviewed 2 days ago NEW

the parking garage is on the backside of the hotel you can use valet or park yourself.when you find out your room number you can move your car to that floor.the garage has a door that leads directly to the floor that you are on.unloading car and loading car made so easy.if for some reason you get a room with...

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Helpful?
Thank belarina
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear belarina, Thank you for taking the time to write a review. We are delighted you enjoyed the views from Cityscape lounge on our 46th floor and that you found our parking facilities accommodating. We look forward to welcoming your back in the near future.

Washington, District of Columbia, United States
Reviewed 2 days ago NEW

Beautiful hotel for meetings of any size. Large banquet space with plenty of breakout rooms on multiple levels. The food and service were excellent. The hotel is in the heart of the fashion industry with Tiffany's, Nordstrom, Macy's and the like within waling distance.

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Helpful?
Thank David M
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear David M, Thank you for taking the time to write a review. We are glad you enjoyed our location and that it was ideal for exploring San Francisco. We will be sure to share your comments with our team and will look forward to welcoming you back again on your next visit to San Francisco.

Hermosa Beach, United States
Reviewed 2 days ago NEW

Beautiful hotel in a great locaation downtown within walking distance to everything. Team was fantastic always ahead of my needs and smiling and helpful at every step Stay here if you want to have a first class experience in San Francisco. Can't beat the location, friendly team, clean rooms and comfortable bed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M680XMbrianm
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear M680XMbrianm, Wow! Thank you very much for your supportive comments. The team will be very gratified to see they contributed to your overall vacation in San Francisco. We value being a part of our guest holidays. Your taking your valuable time to spend it with us is why we strive to make each stay perfect. Return soon and allow...

Austin, Texas
Reviewed 3 days ago NEW

My husband and I met our adult son for a weekend in San Francisco, where we travel often. Rather than booking rooms at Cavallo Point, we chose this Hilton for its central location and because we enjoyed a pleasant stay here a few years ago. BIG mistake. Like most big-city Hiltons, this place is highly impersonal and frenetically busy all...

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Helpful?
Thank Elvis P
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Elvis, Dear Elvis P, Please accept our apologies for not providing you with an exceptional stay with us. We have attempted to reach out to you privately in an effort to learn more about your experiences. Should you wish to communicate with us further, please private message us with the following information so that we may help make this...

The Hague, The Netherlands
Reviewed 3 days ago NEWvia mobile

This Hilton is average at best: although the bathrooms have been refurbished to a good standard most of the hotel looks tired (example: holes in the curtain). The hotel is basically a convention center as the scale of the hotel is massive (3 towers with a large number of ball rooms). The best asset of the hotel is its location:...

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Helpful?
Thank Jurgen R
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Jurgen R, Thank you for taking the time to write a review. We are glad you enjoyed our location and that it was ideal for exploring San Francisco. We will be sure to share your comments with our team and will look forward to welcoming you back again on your next visit to San Francisco.

Lexington, Kentucky
Reviewed 5 days ago NEWvia mobile

Pros: -good location. You can walk to many places. -Very clean room -My room seemed recently renovated -Price seemed reasonable for SF -Pool Cons: -There was a conference here so it was extremely busy. So much that taking an elevator was a chore. -While room seemed renovated it was still a little dated (e.g shower/tub combo)

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Helpful?
Thank Rick P
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dera Rick P, We greatly appreciated your thoughtful review and it would be an absolute pleasure to welcome you back.

Eau Claire, Wisconsin
Reviewed 5 days ago NEW

I get it, there are cancellation policies for a reason and I did call late. I don't know how those of you that travel constantly for work keep it all together. Between the car rentals, traffic, where am I going, flight cancellations it seems like my "A game" is no longer achievable. So we experienced a flight cancellation and it...

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Helpful?
Thank KathyD616
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear KathyD616, We would like to speak further with you regarding your experience so that we may better understand and address these issues. Please accept our apologies for not providing you with an positive experience with our representives. We have reached out to you privately in an effort to learn more about your experiences

Huntington Beach, California
Reviewed 5 days ago NEW

I paid for my stay with a third party and they didn't provide me the upgraded room I had requested. So, I called Hilton and spoke with Alex and WOW- he was truly fantastic. Not only did he help me upgrade my room right away, but he was kind, provided insight as to what the weather will be like when...

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Helpful?
Thank morgankt
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear morgankt, Thank you for taking the time to share your feedback with everyone on TripAdvisor. Alex is truly one of our superstars at the front desk and we will be sure to share your kind words with him. He will be thrilled to know he made such an impactful difference for you. We can not wait to host you...

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102-2116
Location: United States > California > San Francisco > Union Square
Price Range: $190 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Despegar.com, Priceline and Cheap Tickets so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#18 Green Hotel in San Francisco
#46 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Hilton San Francisco Union Square staff and other travelers.
106 questions
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Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor as long as you don't have a fear of heights!”
  • My room
  • View from 40th floor room
 of 5 bubbles Homelovinguy, yesterday | Read review
“Ask for a room with a balcony. And, if you're entitled to it, don't forget to ask for access to the executive floors.”
 of 5 bubbles 4elvisp, 3 days ago | Read review
“A skyline room is worth the upgrade”
 of 5 bubbles morgankt, 5 days ago | Read review
“Make sure to ask for a room as high up as possible if you want a solid balcony view!”
 of 5 bubbles andreeac278, 6 days ago | Read review
“Ask and the staff will accommodate, if possible.”
  • View from my room. From SF City Hall to Sutro Tower and everything in between!
 of 5 bubbles Susii3003, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question