Hilton San Francisco Union Square
4,565 reviews
#113 of 251 Hotels in San Francisco
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Full view
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360
Panoramas (66) Room & Suite (923)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton San Francisco Union Square
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#113 of 251 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Don't just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
367Restaurantswithin 0.3 miles
111Attractionswithin 0.3 miles
Contact
333 O'Farrell Street, San Francisco, CA 94102-2116
Getting there
Powell StBART4 min
Powell StMuni5 min
Rental CarsSee rental cars from $32/day
4565Reviews191Q+A100Room tips
Reviews
Traveler rating
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- 1,586
- 1,033
- 419
- 233
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Popular mentions
The whole experience from arriving with abweited Valet Parking and unloading luggage experience, to not serving a real breakfast, the cityview bar closed for a private event, no serviced restaurant, checkin staff playing slot machine games on the phone and an area that is unsafe (robbery around the corner and roads closed for homeless). Rather stay in safer areas of the town and in a hotel with more service.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded yesterday
Thank you so much for your review. Your feedback is very helpful in understanding our guest’s perspective and needs. We understand that there are issues in our city and are working with several local entities to provide a warmer welcome to our guests. We do see positive changes but it is something we are continually working to improve.
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Hotel's Favorite
The location is perfect and the team know hospitality the security by the doorway is a little too much I feel this should be in the background and not so much in your face as you try to get to your room hopefully they can take this away
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded Jun 1, 2021
Thank you for your feedback Airportguy2. Our Team Members are so happy to welcome back guests and share with them that amazing Hilton hospitality. We understand your perspective about our security team presence. Our intention is to keep our guests safe and will work to have it be less intrusive.
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The area directly surrounding the hotel was horrific. Homeless people everywhere, using drugs in broad daylight. A collage of mine was accosted right out front of hotel. Very dangerous especially at night.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
Thank you so much for your review. Your feedback is very helpful in understanding our guest’s perspective and needs. We understand that there are issues in our city and are working with several local entities to provide a warmer welcome to our guests. We do see positive changes but it is something we are continually working to improve.
Read more
Any room lower than floor 30 is a waste. Better views and less noise the higher up you go. Renovating the hotel should have been done during Covid. Stained walls and a stranger’s hair on the ceiling in the bathroom isn’t appealing.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
We’re very sorry to see that you had issues with your room. Please reach out to SFOFH-Hskp_Managers@hilton.com with any additional information you’re able to share so that we have the opportunity to Make it Right.
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Beautiful hotel nice staff, just so sad to see homeless people on the premises as your exiting the parking garage smoking crystal meth and leaving trash all over sidewalk. Police are not allowed to clean up this city, so sad.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
Thank you so much for your review. Your feedback is very helpful in understanding our guest’s perspective and needs. We understand that there are issues in our city and are working with several local entities to provide a warmer welcome to our guests. We do see positive changes but it is something we are continually working to improve. We hope that you will reach out to SFOFH-guest@hilton.com so that one of our leaders can get in touch to address any issues you may have experienced.
Read more
PRICE RANGE
$156 - $416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san francisco, hilton hotel san francisco, san francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
1921
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Claim Your Listing Frequently Asked Questions about Hilton San Francisco Union Square
Which popular attractions are close to Hilton San Francisco Union Square?
Nearby attractions include Marrakech Magic Theater (0.06 miles), San Francisco Urban Adventures (0.2 miles), and San Francisco Playhouse (0.2 miles).
What are some of the property amenities at Hilton San Francisco Union Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Francisco Union Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton San Francisco Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Are there opportunities to exercise at Hilton San Francisco Union Square?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton San Francisco Union Square located near the city center?
Yes, it is 0.6 miles away from the center of San Francisco.
Are any cleaning services offered at Hilton San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Francisco Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Francisco Union Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Ukrainian.