HILTON SAN FRANCISCO UNION SQUARE $188 ($̶3̶6̶2̶) - Updated 2019 Prices & Hotel Reviews - CA

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Hi My wife and I and our 2 teenage sons are staying at the hotel from 28 December to 2 January and we are looking for recommendations for New Years Eve dinner and afterwards. Thanks Peter

Hi I would highly recommend Alioto's on 8 FishermansWharf

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Hi My wife and I and our 2 teenage sons are staying at the hotel from 28 December to 2 January and we are looking for recommendations for New Years Eve dinner and afterwards. Thanks Peter

Aloito's on 8 Fishermans Wharf Highly recommend Steve

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Does the hotel allow smoking if I book a room with balcony?

Unfortunately, all of our rooms are non-smoking. However, we do offer an outdoor dedicated smoking area for our guests. We apologize for any inconvenience!

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Does the WiFi Access is given to everyone who stays in this Hotel ? What do we mean by Hilton Honor members, are there any additional charges for WiFi ?

Yes, there is WiFi available in the public lobby areas. Free WiFi is available in-room to Hilton Honors members. Premium WiFi is available for an upgrade fee. Hilton Honors is our loyalty program and I encourage you to sign up for FREE at bit.ly/2j3jKFM

Does anybody know if this hotel offers a corporate discount and how it works? Thanks in advance, Alex

You are best to call the hotel.

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"The windows in high rooms rattle when the wind is high"

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"Third tower does not have bathtubs in the room."

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"Ask for the rooms on top floors. You will enjoy the view."

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"I stayed in a King. Super comfy bed; blackout drapes; good coffee, large shower with lots of hot water; Crabtree and Evelyn toiletries."

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"Spend a little extra and get a room with a city view - you won't be disappointed."

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Popular mentions

Loud lobby

Large conference hotel with bustling loud lobby, such that one can barely hear the front desk staff talking to you. Decor needs updating, in my view. Rooms OK. Had some issues with accuracy of billing upon checkout. Manager in back had to fix it but never came out to speak…

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: January 2019

Response from MarcelRuazol, Front Office Manager at Hilton San Francisco Union Square

Responded yesterday

Kia B, Thank you for your feedback regarding your stay with us here at the San Francisco Hilton Union Square. We have taken into account the acoustic issues that have been reported in our Main Lobby, and are diligently working to resolve these issues to ensure a more positive experience moving forward. Also, I would like to touch base with you regarding your comment regarding the presence of a manager. It would be greatly appreciated if you could reach out to me via e-mail @ Marcel.Ruazol@hilton.com. Again, thank you for your feedback and your time with us here at the San Francisco Hilton Union Square. We look forward to your future stays with us during your travels to the Bay Area. Best Regards, Marcel Ruazol

Hotel's Favorite

The Bedrock of Hiltons

This, the first in San Francisco Thi hotel was built too well. Like The hotel is built too well as was the Golden Gate Bridge, Commanding views from Tower 1. Salesforce's lighted dome seems but a few feet away. The lighted Christmas Tree in Union Square with its red star…

Date of stay: December 2018

Response from SoniaG4040, Manager at Hilton San Francisco Union Square

Responded Dec 6, 2018

We're thrilled that you enjoyed your stay with us so much, and that you especially appreciated the stunning 360-degree views from Cityscape Lounge on the 46th floor. We hope to welcome you back soon!

Great location to enjoy San Fran

We spent 3 nights here in early December. We had been to SF a few times before and therefore were familiar with getting around but found this a great location a few blocks away from Union Square and an excellent base to enjoy the city. Check in was helpful and friendly. The…

We're happy to hear that you had an overall pleasant stay, and that you had the chance to make it up to Cityscape Lounge on the 46th floor to experience the stunning views of the city. We hope to welcome you back in the future!

Good location, bad stay

This hotel is just two short blocks from Union Square, but we had several issues during our stay on Jan. 12-14. The smell of weed was pumped through the vents all night on our first night, the pillows reeked of dirty, oily hair, and there were greasy fingerprints all over the…

Responded 3 days ago

We sincerely apologize for your disappointment with your stay. If you have any additional information you're able to share, please reach out directly to SFOFH-guest@hilton.com and one of our leaders will be in touch. We hope to have the chance to Make it Right.

Touching base

We drove to San Francisco from our home in central California for a quick visit. This was my first time back in the city in 55 years. We stayed at the Hilton Union Square and went to the bar on the 46th floor to see the city lights and have a snack. We were lucky enough to have…

We're so happy to have been a part of your memorable stay in San Francisco! It sounds like your experience in Cityscape Lounge was really special, and we hope to welcome you back the next time your travels bring you into the city.

Hilton San Francisco Union Square Hotel

Hilton San Francisco Union Square