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2620 Jones Street, San Francisco, CA 94133
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Traveler (49)
Room & Suite (111)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Vacation Club Pulse, San Francisco
Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 245 hotels in San Francisco
Location
4.6
Cleanliness
4.8
Service
4.0
Value
3.5
GreenLeaders Silver level
Marriott Vacation Club Pulse, San Francisco will feature stylish guest rooms, conveniently located in the historic Fisherman's Wharf district, within walking distance to some of San Francisco's most popular attractions.
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Property amenities
Valet parking
Paid private parking on-site
Free internet
Wifi
Fitness Center with Gym / Workout Room
Car hire
Photo copier / fax In business center
24-hour front desk
Room features
Air conditioning
Housekeeping
Safe
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
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104Reviews107Q+A26Room tips
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miketherrien80 wrote a review Sep 15
Mississauga, Canada91 contributions8 helpful votes
It was our first time staying at this hotel and we were pleasantly surprised. The location is great, just a short walk to the Fisherman's Wharf. The room was very spacious, modern, and comfortable. The front desk and the Customer Service manager were friendly and helpful. Even though we arrived way too early before the required check-in time of 4:00 pm, the bellman helped us by storing our bags until the room was ready. The only disadvantage of this hotel was that they don't have a kitchen and/or restaurant. The room did have a free Starbuck coffee maker but leaving every day to eat in a restaurant can be cumbersome. The only real issue we had was with the front doorman. We had ordered a taxi the night before for 7:45 am to go to the airport to catch our flight. We arrived at 7:30 am only to be told the taxi had arrived and left with some other passengers. At 8:15 am the taxi finally showed up. Next time I will be using Uber.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 1 week ago
Thank you for choosing to visit at the Marriott Vacation Club Pulse, San Francisco! We truly hope you enjoyed your stay and sorry you had a hiccup with the taxi service. We hope to have the pleasure of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
deel330 wrote a review Aug 2022
County Wicklow, Ireland53 contributions29 helpful votes
Hotel's Favorite
I wish there was an option to give this hotel a higher score!! Initially we were a little apprehensive based on some previous negative reviews and the fact that although I altered the dates after booking, all of the confirmation emails contained the original dates and I couldn't get reassurance that the dates had actually been changed. When we arrived we found the staff to be extremely friendly and helpful. I explained the situation re booking dates to Jazz at the front desk and she apologised for the miscommunication and told me she would resolve it (which she promptly did). The hotel was immaculate - and I mean Immaculate!! Cleaning staff were everywhere. The complimentary laundry room was a big bonus for a backpacking family. Security was excellent and there was complimentary tea and coffee each morning. I went to use the laundry room one evening and a member of staff who had finished work took the time to show me how everything worked. One morning, I went to get a complimentary tea only to find there were no tea bags, a staff member quickly went off to find some and came back with the tea bags and some madelines for the family. Every staff member that I encountered over our 4 night stay said hello as they passed. The courtyard was a lovely space for families, shame it closes so early but I understand the need to keep noise levels down. I really don't understand some of the poor reviews here, I guess it's down to individual expectations.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Fishermans Wharf restaurants were far too busy and poor quality relative to prices.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded Aug 13, 2022
Thank you for choosing to visit at the Marriott Vacation Club Pulse, San Francisco! We are so delighted to receive such an awesome review! We hope to have the pleasure of hosting you, again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clarabel wrote a review Sep 14
2 contributions
The hotel staff were very accommodating with our request around our travel arrangements. Room was comfortable and spacious even with us as a family of 4- and we had older children in our family - so not small children! Very clean, good resources and equipment in the room. Slight down side was inability to open window due to room location and security as on the urban /street side but the positive is less road noise and the air conditioning worked perfectly on the few occasions we did use it. Smart clean and simple yet functional decor and furnishings. Good outside spaces to relax. Good space downstairs for games placed in situ - such as monopoly etc. Water and ice readily available on each floor. Nice to see efforts towards not using single use plastic. Plenty of access to water and little treats in the reception area. Plenty of coffee in room and accessible coffee downstairs at reception early morning . Staff responsiveness was brilliant- reception and front of house/door service staff . They are very busy but really make an effort to assist you where possible. Friendly and helpful- really great service and friendly response which was so welcoming for tired travellers! And so helpful with our leaving/check out arrangements and luggage storeage.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 1 week ago
Hello, thank you for choosing to stay at the Marriott Vacation Club Pulse, San Francisco! It's great to hear our resort team provided helpful and friendly service! We look forward to welcoming you back on a future stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jsmithgagen wrote a review Sep 12
New York City, New York17 contributions6 helpful votes
I love this place. We come here whenever we visit SF. It is just a few blocks from the Warf but set back enough to be on a quiet street. It is close to lots of restaurants and Marina Park. The decorations are industrial, not my favorite, but I'm just here for a few days. They do have snacks every afternoon and that is nice.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 1 week ago
Thank you for choosing us as a Go-To visit whenever you're in SF! We are so delighted to receive such an awesome review! We hope to have the pleasure of hosting you, again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FDFromNJ wrote a review Sep 7
Basking Ridge, NJ9 contributions13 helpful votes
We are vacation club members, so we like to find places to use our "points" and the Vacation Club Pulse sites have been one way to do this. The SF Pulse was a real treat. The room was very spacious and comfortable. The staff was uniformly friendly and helpful, especially the bellman who helped us as we left the site (I wish I'd gotten his name!). The proximity to Fisherman's Wharf and the nearby cable cars and bus lines made it really easy to get around, and it meant there were many nearby restaurants and other sights. The only downside, as noted by a recent review from 234bigm, is that while they have a parking lot that seems to be intended for self-service, the only option seemed to be valet parking, at a pretty steep cost (though typical for SF I'm sure). We regretted renting a car for this part of our stay -- we could have done fine with public transit and rented one for our next stay down in Monterey.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 2 weeks ago
Thank you for visiting Marriott Vacation Club Pulse, San Francisco! We're pleased that the resort staff were friendly and helpful and hope you will return to visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gatortoe13 wrote a review Aug 2022
Louisville, Kentucky448 contributions47 helpful votes
We are Marriott owners and this is the worst experience we have ever had with Marriott. We called Thursday evening before arriving Friday to verify our reservations and to check on incidentals, and let them know we would not be arriving until around midnight. The lady I spoke with stated there is no issues. We got to the Pulse and was told we had no reservations, we ask the lady to check my name, my wife’s name and her maiden name due her name had not been changed in the system. The girl said sorry you do not have a reservation. We were very upset ask her to call her Mgr. She refused said nothing can be done, we were adamant that we would not have traveled from KY to CA without a reservation. We showed her the reservations on the owners site but that was not good enough for her. All she kept saying was she could give us a room at a charge. We were furious at this point and told her we would just set in the lobby until morning. She stated we could not do that and she called security due to us being so upset. Security did not make us leave thank goodness. So once she seen we were not leaving she finally called the Mgr. He was very nice and put us in a room. Long story short, the Mgr found our reservation, but not until Monday. This was a experience we won’t forget.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 4 weeks ago
Thank you for your review. We are sorry that your reservation were not found upon arrival. We are disappointed that your arrival experience did not meet your expectations. You are welcome to contact customer advocacy at 800-860-9384 or email customer.advocacy@mvwc.com to discuss your experience. Thank you for choosing to give our location a try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
danny A wrote a review Aug 2022
Montreal, Canada8 contributions33 helpful votes
Family of 4 in one room. Staff is exceptional except for the lady when I checked out. I am a Marriott client and gave her my feedback (which I will detail later). She simply agreed and said other guests have complained about the same thing and that it was unfortunate. Didn't offer any compensation or show much compassion. When I insisted on paying a portion of the invoice in cash and asked her to explain what I thought was an error on the invoice, her demeanor totally changed. She was able to control herself, but I saw that I really hit a nerve and she was about to lose it. Not what you expect from Marriott. The issue is that this hotel is a very nicely refurbished older building. Older meaning older windows and wood construction. We were 4 in the room but at times felt we were at least 5 (we heard the patrons upstairs walking...and they walked ALOT). We were also pleasantly woken up at 5am by the waste management trucking picking up the metal bin located across the street. It was so bad I thought our window was open, but no...they are just really old. They have a very nice courtyard that you can enjoy with heat lamps and gaz fireplace. There is also coffee and cookies available in the morning. The location is 2nd to none. We parked the car and never took it out. You can walk everywhere (Lombard street, Pier to Alcatraz, Ghirardelli square...) Overall perfectly located and well refurbished. Staff was excellent but the lady at reception during checkout really left a sour taste in my mouth.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded 4 weeks ago
We appreciate your review! We are glad you enjoyed our resort and location. Thank you for your feedback and we hope to welcome you back, soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
big m wrote a review Aug 2022
1 contribution
one thing they did not tell us---67.00 for valet parking for 1 night--came as a surprise otherwise clean rooms no frills decor make sure to park elsewhere --right around the corner is a 10.00 per night indoor lot
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Date of stay: August 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded Aug 13, 2022
Thank you for choosing to visit at the Marriott Vacation Club Pulse, San Francisco! We truly hope you enjoyed your stay and sorry you were unaware of the daily parking fee, as it is noted on the website. We hope to have the pleasure of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly V wrote a review Aug 2022
Charlton, New York289 contributions72 helpful votes
We stayed here as the hotel was in walking distance to Pier 39. We initially rented a car and then returned it, as the hotel was a great location to dining, cafe’s, and the bay. This Marriot is so updated, and interiorly designed with an industrial theme. I loved the decor. They have a beautiful courtyard which I observed large families using to eat and hang out. The courtyard has a painted mural which is absolutely stunning. They have a concrete ping pong table, which we used. We enjoyed our stay while visiting San Francisco.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris wrote a review Jul 2022
Bruhl, Germany12 contributions
+1
We fully agree with user donfJ6050QL: "This turned out to be an excellent location. The hotel was clean and the rooms were very nice. What really set it apart for us was the staff. Regardless of which employee you ran in to, they stopped what they were doing, asked if they could help and wished us a nice day. They made it a 5 star experience."
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse, San Francisco
Responded Jul 23, 2022
We're very happy to hear you had a nice stay! Thank you for choosing to visit with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$219 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco fisherman`s wharf hotel san francisco, hilton hotel san francisco, san francisco hilton, hilton fishermans wharf
FORMERLY KNOWN AS
Pier 2620 Hotel Fisherman's Wharf
LOCATION
United StatesCaliforniaSan FranciscoFisherman’s Wharf
NUMBER OF ROOMS
234
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Frequently Asked Questions about Marriott Vacation Club Pulse, San Francisco
Which popular attractions are close to Marriott Vacation Club Pulse, San Francisco?
Nearby attractions include Lombard Street (0.3 miles), Fisherman's Wharf (0.2 miles), and Musee Mecanique (0.3 miles).
What are some of the property amenities at Marriott Vacation Club Pulse, San Francisco?
Some of the more popular amenities offered include a fitness center, free internet access, and reduced mobility rooms.
Which room amenities are available at Marriott Vacation Club Pulse, San Francisco?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Marriott Vacation Club Pulse, San Francisco?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Marriott Vacation Club Pulse, San Francisco?
Conveniently located restaurants include Cafe De Casa, Eight Am, and Norman's Ice Cream and Freezes.
Are there opportunities to exercise at Marriott Vacation Club Pulse, San Francisco?
Yes, guests have access to a fitness center during their stay.
Are there any historical sites close to Marriott Vacation Club Pulse, San Francisco?
Many travelers enjoy visiting Golden Gate Bridge (3.5 miles), Alcatraz Island (1.5 miles), and City Lights Booksellers (0.8 miles).
Is Marriott Vacation Club Pulse, San Francisco accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.