Starting with the things to watch out for is the price for parking. It’s $58 a night for self park, and $62 for valet! What they also failed to mention with this price is the 14% tax on top of that they nail you with at check out. If you’re renting a car, that’s a percentage of the price you probably paid per night to have the car in the first place. Second was the AC! It’s a floor mounted unit about 3-1/2 to 4 feet tall, located directly next to one of the beds in the double Queen room. It blasts air directly onto the bed with no way to divert the direction or adjust the fan at the control hub at the room entrance. It’s not possible to sleep or even lay down and relax on the bed. The result is that we had to turn it off at night, which resulted in me sweating through the night each night. Not fun, but no choice. Not sure what the other rooms look like, but I would not get a double queen here, or I would stay somewhere else. Now to the good part. The views are spectacular. My room was looking directly at Alcatraz, as do most. I believe the ones on the other side of the hotel overlook Fisherman’s Wharf. The hotel staff were great. They also have lots of water stations so you can keep your plastic bottles the entire time, and just re-fill them for free. It’s good water also. The plaza area is very cool to hang out and chill for a while with fire pits, and cool arrangements. The location is right at Pier 39, so the location is great. Overall it’s very worth it, and I would stay here again, but just try to find a way to limit the expenses and chose the room.…
We came to San Francisco to celebrate a very special birthday. I did A LOT of research to find the perfect hotel. The Zephyr did not disappoint!! The staff is top notch. Everyone is friendly and welcoming. A special shout out to Crissy who helped me with our reservation. I highly recommend getting a room with a balcony. The view of Alcatraz and the fun courtyard is quite special. There are many extras at this property - a game room, fire pit, s'mores kit, hydration station, and interesting decor. I really appreciate the birthday gift that was waiting. The location is perfect for a family visiting San Francisco. Thank you Hotel Zephyr for making this a memorable birthday experience!!
Can’t say enough about what a unique, friendly staffed hotel this is. And it’s very close to Fisherman’s Wharf. We visited with 3 of our adult kids but could also see how it would be great for younger children too. The courtyard and game room have some great ways to chill and spend time together and this evening they had complimentary S’mores kits for guests. How great is that!?!
Love the hotel the positive - family friendly - excellent location - love the game room and yard - staff is friendly The negative - room and bathroom were kind of beaten up and old definitely needs to be updated the closet was missing the mirror sliding doors - our room was facing the parking lot very depressing I wish it was explained to me before finalizing the reservation I could done some adjustments. To be fair I requested a room with no balcony because of my young son but still at least they could have explained it’s facing the parking lot.
We stay here 2 nights for 400us, this is Really expensive for thé services we got , they dont clean our room between each night. They have no restaurant open and the area is far from à lot of activities. The bathroom have to be renovated asap The personnel is cool.