Such a neat hotel, was recommended to us from a friend! So happy with every single detail of our stay! Excellent location, love the outside area. Our only disappointment was not having a bar in the hotel. Staff was so friendly, and made everything very enjoyable! Will stay again for sure!!
25 yr Anniversary. It was perfect. The Hotel was wonderful and very modern. The Staff was amazing. I would park at Hotel we had no problems and we seen the security often checking. Walk out back and pick what you want to do. Piet 39 sea lions is cool. Would stay again
Very beautiful and clean hotel. Decor and designs in room and the whole hotel was amazing. The game room was very nice,clean,and comfy. The fire pits and complimentary s’mores were awesome. The staff was amazing. I love it and would definitely stay there again. PS the location was great as well
Clean, Tidy and Efficient. Great location a short walk from Fisherman's Wharf, Pier 39, Ferries & etc etc. They even gave us discount vouchers for some venues on the Pier. The games róom and outside area were brilliant/quirky. San Fran personified. I would choose this place again & I am well travelled and very picky.
Great place to stay - clean, comfortable, phenomenal location, SUPER friendly and helpful staff... Looks like a good place to visit with kids as well - a lot of fun things for the kids in the hotel lobby area. Would stay again.
Great location at the Wharf. Comfortable room. Staff very friendly & helpful. Lots of safety bars in tub/ shower & bed low & easy to get into. Good for elderly &/or physically challenged. S'mores kits available to use at fire pit.
The staff were so helpful, texting ahead of the visit to touch base about arrangements, always the little extras that make it personal. Our S’mores evening by the fire pit was a highlight. Game room was fun, too. The room was absolutely clean and fresh, we missed a fridge, however. Door Dash was a delight seemingly with hundreds of restaurants available with every order brought within minutes steaming hot. A veritable smorgasbord. We already plan to return to this hotel. Very thoughtful staff in every department, ideally located on the Wharf with a killer view of the bay.
Parking is extra 58 dollars per night not included with your stay which was disappointing.. it was my fault for not reading the fine print but if I would’ve known I wouldn’t have stayed there. Overall the room was clean and comfortable. The hotel has a gaming area which was cool..
I love the location, near all the shopping activity of the Embarcadero. Very courteous staff. But the hotel has no bar or restaurant, which is mildly inconvenient. They also charge excessive resort fees for a place with no resort amenities. Well, yes, a pool table..In San Francisco I guess residents don't like Fox News channel, but visitors might. The unwoke deplorables have CNBC, CNN, and MSNBC to choose from.🤮Didn't offer premium services, should have brought my own Roku🤷♂️
This hotel is in a fantastic location and I really did enjoy my stay. When it came to the bill however, there was a $30/day amenities fee which, when I queried it, was for the games in the lounge which I never used, the daily S’mores package which I tried once and didn’t like - that we had been told were complimentary and for the tea and coffee in our rooms which again I have always believed to be complimentary. So essentially I paid $30/day for 2 cups of tea. I feel this is a way that the hotel can advertise a lower room fee and is a bit of a scam.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing