I really really enjoyed my super short stay here. My only negative comment is the $29 amentity fee that is not advertised (or I missed it). Also, Rambler was an excellent restaurant, not the hotels fault, but so sad that restaurant closed. If you are a member of the Olympic Club, this place is PERFECT when their rooms are sold out.
This is my 4th stay at the Zeppelin and it is always consistent. The rooms were clean as well as the property. The staff was very nice and accomadated rooms close to our friends. The extra towels and ice were just a quick phone call. Thank you!
After arriving at this hotel we had one of the worst times checking in. Our reservations couldn't be found which sparked some overwhelming panic, not a great start after a 10 hour flight. The reservation was eventually found after 15-20 minutes. As an apology for the mix up our room was upgraded. However, if the room we received was an upgrade I dread to think what our original room was like. The room had ample space for two but the view was of a brick wall!! Not sure this was an upgrade. There was some issues with cleanliness Some areas in the bathroom, above the bed and the coffee machine could have done with a better clean. The room was also lacking simple amenities such as a kettle and proper mugs. There was only an expresso machine with two expresso mugs. Unfortunately we did not have time to check out the restaurant/ bar, games room or other guest facilities, so I cannot provide an accurate or fair review. All round, this hotel is in an ideal location from the Square and other means of transport around the city. …
Hotel was hip and nicely decorated. Room was a little dingy feeling and could have been cleaned better. Windows open so that is great and noise was not an issue. Game room was fun but photo booth was out of order as was our in room record player. Looks like the 3rd floor is getting some work done so hopefully they are addressing this. No bar or restaurant on site and the room service options are limited to fried food and burgers. Plenty to eat around the corner though.
Great location, but a completely different vibe than most viceroy properties. The bar/ restaurant was not open, the hotel lobby had no music. It was just a very weird non energetic type experience. The front desk crew made check in/ out great but other then that, it seemed like you were staying at a ghost hotel. Marriot across the street- as much as I hate large chain hotels- seemed like a better option- especially for the rates you’re paying at Zeppelin. Charged a resort fee and did not have any amenities. Rooms have super thin walls, so be ready to hear everything and everyone coming in and out of their rooms.
Picked Hotel Zeppelin due to proximity to Curran Theater. Totally delighted with our selection. Front desk staff friendly and helpful. Rooms clean, decorations modern and room was serviced every day. Closed bar and restaurant not a problem as there were multiple options within a short walk.
This hotel was mediocre at best. Though a daily amenities charge was issued, there’s no amenities to speak of. No room service, no morning coffee, no hotel bar, even had to pay $5 for a water bottle in the room. The fridge was locked, the lightning was dark, and after booking a king suite I would have imagined that it was be a sizeable room.. not at all. Would not recommend when other hotels in the area have even the most basic amenities available for similar pricing.
The staff really make the difference. Very friendly and very accommodating. The music in the hotel was a pleasure and the arcade was a nice touch for some fun. When's the last time you played Skee Ball? For free!!
I would like to thank Ray for the ultimate welcoming back part #2 the room was Great the customer service was at the top! Hospitality at the very top thank you so much ray and staff.. ill be back very soon!!! Juan😉
I stayed here in a double queen in March 2022 with my two daughters for a spring break college visit tour. The decor is enchanting. The staff are very sweet. The beds were so comfortable. The bathroom is a just right size, and wisely skips the tub combo and only offers a good side walk-in shower. The TV offers streaming services you can sign into like Netflix. The basement level games room was WONDERFUL for blowing off steam at the end of long days of touring colleges. My girls and I had a ton of fun playing pool, shuffleboard, and shooting the wooden balls into score zones. The location is excellent for picking up a rental car and returning it during your stay. We booked an Avis one day to check out Stanford and UCSC and that agency is only a block away, which made that excursion easily achievable. The location is also excellent for using the Powell Station stop to ride the BART to and from the SFO airport, and to and from Berkeley. Also--the location was perfect for grabbing a Red Bus from Union Sq one day for sightseeing, since the square is about 4 blocks away. And, there are loads of great restaurants nearby Hotel Zeppelin. We tried and enjoyed: Ryoko's Japanese Restaurant & Bar [good sushi, amazing kara age, cool brick basement set up with music that transitioned from great James Brown B sides soul on to hip hop etc], New Delhi Indian Restaurant [delicious Indian food], Cesario's [such a good Italian bistro with probably the most fair prices we ran into], and House of Prime Rib [old school meatery with a charming British private club style interior--walked there but the surroundings felt a touch sketchy so Ubered back]. I recommend all of those restaurants for sure. We never found a breakfast option that was magical. The cafe across the street ad down a block was meh okay, and a diner that got rave reviews was also okay but not amazing for the $. Zeppelin was not offering breakfast options while we were there. On our very...last...day I found out Zeppelin did offer coffee options, but that was too late for me by then. I thought this hotel was plenty of charm, service, location, fun, and comfort for the value. I'd stay here again if I intended to get around all over SF again. The other option I'd consider would be booking a hotel which is in the heart of a fabulous SF neighborhood, so my kids could get a feel for life as it is lived there. Being by Union Sq gives you way more of a business district feel. Oh - and the San Francisco Museum of Modern Art is a very reasonable walk from the Zeppelin, and it makes a great visit. Start at the top of the museum and work your way down, it's always fun to start off with a giant Warhol of Elvis.…