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Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

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545 Post St, San Francisco, CA 94102-1228
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Lowest prices for your stay
Hotel direct offer!BOOK EARLY, SAVE UP TO 25%
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$227
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Free cancellation until 12/09/22
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$219
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$227
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Free cancellation until 12/09/22
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Traveler (501)
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Panoramas (28)
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About

#91 of 244 hotels in San Francisco
Location
4.6
Cleanliness
4.3
Service
4.1
Value
3.8
GreenLeaders Silver level
Hotel Zeppelin is a Union Square San Francisco hotel that rebelliously celebrates the collision of San Francisco’s counterculture tradition with a mischievous approach to hospitality. It harnesses the city’s progressive mindset and transforms it into a living story with a revolutionary attitude. A mind-altering experience with a stylish delivery, inspired by those who have broken the mold, Hotel Zeppelin invites guests to do the same.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Paid private parking nearby
Restaurant
Breakfast available
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:BOOK EARLY, SAVE UP TO 25%

Location

Full view
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.3 miles
114Attractionswithin 0.3 miles
1153Reviews37Q+A100Room tips
Traveler rating
  • 523
  • 319
  • 160
  • 74
  • 77
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Elizabeth N wrote a review Nov 2022
2 contributions
Was worried about the e quality and cleanliness of the room based on reviews but we found the room to be very nice and very clean. The bathroom was clean and no issues. There were plugs on both sides of the bed. The mattress could have been more comfy but it wasn’t terrible. We had enough pillows and they were fine. We got free coffee and pastries in the morning that were pretty decent! Convenient location to public transportation. I don’t think I’d walk around alone at night though (I’m a female).
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Hi elizabethnF6638OX, Thank you for sharing your feedback. It was a pleasure to have you with us for your recent visit to San Francisco and we were happy to read that you enjoyed your stay with us overall! Thank you once again for choosing Hotel Zeppelin San Francisco and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcy BT wrote a review Nov 2021
13 contributions2 helpful votes
Hotel's Favorite
This is my 4th stay at the Zeppelin and it is always consistent. The rooms were clean as well as the property. The staff was very nice and accomadated rooms close to our friends. The extra towels and ice were just a quick phone call. Thank you!
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rahul Elvin Roy-Manuel, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded Dec 13, 2021
Dear Guest. We appreciate your continuous loyalty to us. It is guest like you that keep us motivated. Till we meet again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wendybyrd2022 wrote a review Nov 2022
1 contribution
Visited SF for my 30th birthday and this hotel always conveniently located close to the Powell st BART station. Easy to get around, and we felt safe with the front locking door. Room was a bit tight, but comfortable. Loved the bathroom and espresso maker, although I wish the pods had been labeled! Bed was comfortable and we heard no noise our whole stay, it was so peaceful! On room wifi/smart tv was pretty slow, so we couldn't stream anything other than YouTube, but we made it work. A/C in room also didnt work, but we threw off the comforter and made it through both nights okay. Overall, we had a great trip, the staff was SUPER helpful, and we felt safe. Compared to other hotels in the area, I'm happy with the value for what we paid!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Hi wendybyrd2022, Thank you for sharing your feedback. It was a pleasure to have you with us for your recent visit to San Francisco and we were happy to read that you enjoyed your stay with us overall! I apologize for the issues with the WiFi and AC. If you could let us know which room you were in, we will definitely take a look at them. Thank you once again for choosing Hotel Zeppelin San Francisco and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fernserna wrote a review Nov 2022
Los Angeles, California1 contribution
pay better care in making the property interior clean. walking to my room, it smelled stale and was unpleasant. Mirrors and glass were dull in common areas. no room service, or yoga mats to borrow, and tho the morning coffee was a nice touch, i recommend smaller pieces and better variety of baked items, maybe add a few things like fruit/oatmeal.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Hi fernserna, We would like to apologize for the experience you encountered. We appreciate you having taken the time to fill out this review, as this information helps us to improve. Please note that your concerns will be discussed with our teams so that we may improve upon our overall hotel services and guest experience, and every attempt will be made to address the issues you have highlighted. Thank you again, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R_London111 wrote a review Nov 2022
3 contributions1 helpful vote
This hotel was a disappointment for me. A friend recommended it who stayed in SF a few years ago, so the standards must have dropped since then. The decor is cool but it’s not very well maintained so feels tired and dark. The entire hotel needs a lick of paint and a comprehensive deep clean. The carpets smell in the whole hotel, the game room smells, the guest room smells. The wooden furniture in my room was chipped, the walls definitely had better days, and the towel rail fell off the wall as soon as I touched it. The room was small, there wasn’t much space around the sink for toiletries, and the bathrobe was underwhelming. The bed wasn’t great. The windows faced the wall of the building right opposite so I had my curtains down during my stay. The walls are quite thin so I heard everyone next to and above me in the rooms. The windows aren’t well insulated so I heard the traffic at night, and jolted up at 5am to the nearby roadworks. Obviously it’s not the hotel’s fault that there were roadworks, but given that this is a busy hotel in a central location, it needs to have better soundproofing otherwise the guests won’t get any sleep. The room looks kinda good and quirky on photos, and the hotel is in a good location (but there are literally about 30 other hotels in the area for a similar or slightly higher price). I was supposed to stay here for 3 nights but checked out after the 2nd night. I raised these issues after the 1st night. The staff were nice and mildly apologetic but recited the cancellation policy and didn’t wave the fee of the 3rd night. SF is an expensive place so I didn’t appreciate the inflexibility - especially as I checked out at 10am so they could definitely fill my room for the night (it was a Saturday afterall.)
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 2 weeks ago
Hi R_London111, We would like to apologize for the experience you encountered. We appreciate you having taken the time to fill out this review, as this information helps us to improve. Please note that your concerns will be discussed with our teams so that we may improve upon our overall hotel services and guest experience, and every attempt will be made to address the issues you have highlighted. Thank you again, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mire L wrote a review Nov 2022
Limerick, Ireland3 contributions
Beautiful hotel in middle of San Francisco with staff very friendly special the guy from reception Anish , definitely I will return again 🙏, I feel like a princess in your gorgeous hotel 🙏, I will recommend 💯
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 3 weeks ago
Hi MireL_13, Thank you for sharing your feedback and for recognizing Anish. We appreciate your kind words. It was a pleasure to have you with us for your recent visit to San Francisco and we were happy to read that you enjoyed your stay with us overall! Thank you once again for choosing Hotel Zeppelin San Francisco and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jandkreplyall wrote a review Nov 2022
1 contribution
Everything was broken in the room from fridge to clock. It also stunk the vents had this old wet carpet smell that permeated everything. If a tenement developer got into the hospitality business it would look like and operate like this hotel. The cleaning staff were the only amazing crew of the hotel.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 3 weeks ago
Hi jandkreplyall, We would like to apologize for the experience you encountered. We appreciate you having taken the time to fill out this review, as this information helps us to improve. Please note that your concerns will be discussed with our teams so that we may improve upon our overall hotel services and guest experience, and every attempt will be made to address the issues you have highlighted.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gregg J wrote a review Nov 2022
1 contribution
I stayed here for the first time in November and was new to the area the beutiful young lady at the front desk with gorgeous blue eyes was so helpful and kind. I was looking for a place to eat so she gave me some recommendations to some surrounding restaurants in the area. I ate at zingari and it was very delicious. I also happened to misplace my keycard after checking in as the clumsy person that I am, and she happened to be so kind as to make me a new one I didnt catch her name but she was so very nice to me and I hope she gets recognized for her kindness.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 3 weeks ago
Hi 901greggj, Thank you for sharing your feedback. It was a pleasure to have you with us for your recent visit to San Francisco and we were happy to read that you enjoyed your stay with us overall! We believe you are referring to our agent Des, and are glad to read that she made a difference. Thank you once again for choosing Hotel Zeppelin San Francisco and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roman712022 wrote a review Nov 2022
1 contribution
As soon as we entered the hotel, I had a good feeling our stay was going to be pleasant and it was. The hotel had a great rock n roll vibe and was very clean. They had a nice lounge area to chill and the game room downstairs was a nice touch.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 4 weeks ago
Hello roman712022, Thank you for sharing your feedback. It was a pleasure to have you with us for your recent visit to San Francisco and we were happy to read that you enjoyed your stay with us overall! Thank you once again for choosing Hotel Zeppelin San Francisco and we hope to welcome you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
makrynio wrote a review Oct 2022
1 contribution
Poor air ventilation and not 4 star clean. People at reception were helpful when asked but had a bit of an attitude / again not 4 star communication. Overall this hotel is very well located but not really worth the money.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Jason Yamada, Guest Services / Front Office at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Responded 4 weeks ago
Hi makrynio, We would like to apologize for the experience you encountered. We appreciate you having taken the time to fill out this review, as this information helps us to improve. Please note that your concerns will be discussed with our teams so that we may improve upon our overall hotel services and guest experience, and every attempt will be made to address the issues you have highlighted. Thank you again, and we hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$215 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kimpton san francisco, prescott hotel kimpton
FORMERLY KNOWN AS
The Prescott Hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
196
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HOTEL ZEPPELIN SAN FRANCISCO, A VICEROY URBAN RETREAT $161 ($̶2̶7̶5̶) - Updated 2022 Prices & Reviews - CA

Frequently Asked Questions about Hotel Zeppelin San Francisco, a Viceroy Urban Retreat
Which popular attractions are close to Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Nearby attractions include Marrakech Magic Theater (0.2 miles), San Francisco Urban Adventures (0.3 miles), and San Francisco Playhouse (0.09 miles).
What are some of the property amenities at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Are there opportunities to exercise at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Yes, guests have access to a fitness center during their stay.
Is Hotel Zeppelin San Francisco, a Viceroy Urban Retreat located near the city center?
Yes, it is 0.7 miles away from the center of San Francisco.
Are any cleaning services offered at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel Zeppelin San Francisco, a Viceroy Urban Retreat?
Many travelers enjoy visiting Golden Gate Bridge (4.3 miles), Alcatraz Island (2.8 miles), and City Lights Booksellers (0.7 miles).