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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
I really enjoyed my stay here. The food in the hotel's restaurant is excellent. The service from all of the staff was very prompt and very friendly. The room was excellent and the bed was EXTREMELY comfortable! I genuinely felt at home here; I'd highly...More
A truly awesome hotel experience, no negative points noted! Receptionists Sam and Alan provided outstanding and exceptional customer service. Sam upgraded us to a cool suite, so we extended our stay for another night. Alan provided excellent restaurant recommendations (e.g. Ryoko and Farallon), which we...More
The hotel is quite good with nice decoration and furniture but service is not high standards. We were not welcome in a proper way, it seems like the lady had something else to do and it was very noisy with a room on the second...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank clarabasset2018
Response from HotelZeppelin, General Manager at Hotel Zeppelin San FranciscoResponded 2 days ago
Clarabasset2018,
I am glad to hear that our unique boutique was comfortable furnished up to your standards! It pains me to hear that the hustle and bustle of downtown was disturbing your stay with us. If you do decide to stay again we can get...More
Excellent location. Older building, but nicely updated. Front desk staff was friendly and receptive. The room was rather disappointing, and not nearly what I expected. Dark with a view of A/C units, noisy, and no Turntable as anticipated. I would have expected a bit better,...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Hotel Zeppelin was a great place for us to stay in SF on a quick weekend trip. We were greeted by Sam and she gave us excellent recommendations for how to make the most of our weekend Comfy beds and a great location.More
Thank hak482018
Response from HotelZeppelin, General Manager at Hotel Zeppelin San FranciscoResponded 2 days ago
hak482018,
We are so happy to have had you spend your weekend getaway with us! Sam sure does have some great recommendations for an exciting weekend. Please let us know next time you vacation with us so we can make sure your stay is extra...More
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
...More
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.