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Phoenix Hotel SF

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Traveler (284)
Pool & Beach (92)
Room & Suite (73)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“tenderloin”(179 reviews)
“heated pool”(59 reviews)
“free parking”(133 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
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Reviews (1,112)
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558
322
88
40
24
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All reviewstenderloinheated poolfree parkingchambers restaurantrock n rollpool partyfrench soul foodgreat poolmotor lodgecivic centerfun place to staycool vibehomeless peoplecool hotelrooms facenever felt unsafecontinental breakfast
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1 - 5 of 1,032 reviews
Reviewed today

The staff at the front desk is attentive and helpful. Hotel epik on Polk St does not even come close to the amount you get here. The rooms are much bigger in size with plenty of room to walk around. There is gate if you...More

Review collected in partnership with this hotel
Thank LifeinMP4
Reviewed 2 weeks ago

One of my favorite places to stay in SF. The neighborhood is seedy (though not dangerous) but the hotel is an oasis of casual stylishness and old motor-court charm updated. Very friendly staff, interesting restaurant, and free off-street parking to boot (a godsend in central...More

Review collected in partnership with this hotel
Thank JohnV10003
Reviewed 3 weeks ago

My stay at the Phoenix exceeded expectations. I’m a female in my fifties and was traveling alone but found the hotel a fabulous place. The tenderloin district is still a bit edgy but don’t let that intimidate you. I want to go back and explore...More

Review collected in partnership with this hotel
Thank bilahall
Reviewed 3 weeks ago

Firstly - the staff at the Pheonix Hotel are lovely. The problems with the establishment are 1) Restricted internet access 2) No sound-proofing in rooms 3) Scary and unsafe neighbourhood 4) High price. We arrived to the hotel a whole day late because our flight...More

Review collected in partnership with this hotel
Thank ekeys2018
Response from PhoenixHotelGM, General Manager at Phoenix Hotel SFResponded 3 weeks ago

Dear Ekeys2018, Thank you for taking the time to provide feedback about your stay. I’m sorry your experience didn’t live up to your expectations. You can be assured that I have taken your comments to heart and will take appropriate action to address these issues...More

Reviewed 4 weeks ago

The concept of the hotel is great and the pool side outside is also great, but don't plan on being able to be outside and enjoy it after ten pm. The rooms were also not very sound proof. I was able to hear my neighbors...More

Review collected in partnership with this hotel
Thank katemsant
View more reviews
Most Booked Properties in San Francisco
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$238 - $469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
Details
Price range
$238 - $469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
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Traveler (284)
Pool & Beach (92)
Room & Suite (73)
Dining (28)
Questions & Answers
Ask a question
asiadog860
February 20, 2018|
Answer
Response from PhoenixHotelGM | Property representative |
Hi, We are currently in the middle of renovation. Most of the rooms have been completed aside from the new drapery and art. We are anticipating a completion date of 4.1.18 for everything. Updated rooms w/ new casper... More
0
Votes
alexgeorgevb
February 12, 2018|
AnswerShow all 2 answers
Response from chlene36 | Reviewed this property |
there are many homeless people in this area. i've walked with a friend to Great American Music Hall and also to Union Square with my brother (who is a big guy). You could always Uber/Lyft if you were not comfortable.
0
Votes
Rose B
March 26, 2017|
AnswerShow all 8 answers
Response from 309angih | Reviewed this property |
neighborhood is the tenderloin, but property is very safe and extremely unique. The tween and teenager will probably really dig the decor.
1
Vote
Room Tips
"all seemed to be good"
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"I'd guess second floor might be quieter, but I've always been on first floor. I always travel with..."
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"All rooms look out to the balcony, it isnt a great place for people who need peace and quiet. It is a..."
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"We always stay in the Studio Suite because it is ground level but tucked away."
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