Everything was perfect with my stay at the hotel. Staff were super beyond friendly. Room was very clean. Best pillows I've ever used in a hotel. Great Thai restaurant right across the street. Parking was easy. No complaints at all.
Staff was very accommodating. Place is very hip and retro reminds me of Palm Dessert Vibe. Liked the courtyard gathering even though everyone is 6ft apart its still nice to people watch as the #SOSOMARKET #Indigovtg #Vintage was having an event in the Hotel. Everyone was mindful wearing mask & social distance. Thanks for a great weekend!
This place is a legendary, clean, welcoming oasis in SF. During normal times, the restaurant and bar are bustling and the parties are beloved by locals. During these times of Covid, it was quiet and super extra clean w a staff that is always beyond cool, kind, and accommodating. Love this place!
Thank you to the wonderful staff who made my time here memorable. As a frontline worker who has been staying in and out of hotel rooms while we work through this pandemic, the Phoenix Staff really made me feel like this is really home away from home. I truly appreciate their culture and the diversity of the staff. Saying goodbye to the staff each morning while I head into my shift and then coming back and having someone wave like they've been expecting you and glad you made it back safely... it definitely has made this unprecedented moment in our lives much more bearable.
We love the Hotel Phoenix. It is so unique, includes a parking spot, has the best and warmest and most interesting staff of any hotel we visit in the City. Sadly, during this trip and very cold weather in SF, our room heater did not heat our room. In defense of the Phoenix, we didn't report it since they are following strict Covid guidelines. We told an employee the morning we left. The Phoenix is our go-to hotel in SF.
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