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About
#29 of 244 hotels in San Francisco
Location
3.7
Cleanliness
4.5
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
PHOENIX RISING | Funky, irreverent, and young-at-heart, The Phoenix Hotel caters to touring bands and travelers with a creative spirit. A 44 room mid-century motor lodge with a lush courtyard and heated outdoor pool. It's an oasis in the heart of San Francisco on the edge of the gritty Tenderloin and three blocks from City Hall. Guests get complimentary wifi, complimentary onsite parking (one car per room) and complimentary passes to the Kabuki Springs and Spa (Monday - Friday). Show casing original sculptures from local artists in the courtyard gardens, and a one of kind mural in the swimming pool.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Sun terrace
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Room features
Housekeeping
Iron
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
135Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
601 Eddy St, San Francisco, CA 94109-7904
Getting there
Civic CenterBART7 min
Civic CenterMuni8 min
Rental CarsSee rental cars from $37/day
1473Reviews17Q+A100Room tips
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A gorgeously designed rock and roll themed hotel - a true oasis on the edge of the tenderloin district. Our car was safe in the private parking lot and we were able walk right out and enjoy the city. But the stand out feature of the hotel is the staff. Everyone is kind, generous, and charismatic. There’s no corporate policy clouding the staffs ability to help their guests out and provide them with the best experience. Theo and Robert were so fantastic we were tempted to invite them to hang out with us in SF.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Don't let the area outside the hotel dissuade you from staying at this great hotel. The staff (Jack and another lady) were very friendly at check in and helped us look for some live music, even playing songs from a couple of bands they found playing near by so we can hear what type of music they play. They ensured us our SUV was safe in the parking lot.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent staff all the way around. Very helpful with breakfast recommendations as well as info regarding the hotel. The pool was heated to 85 degrees on a cold San Francisco night. We'll be back for a Scotty manhattan!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Kelly, From our whole team here at the hotel and of course on behalf of Scotty in our bar restaurant we all say a big THANK YOU!!! Rest assured our pool will be nice and warm and that manhattan waiting for you when you arrive next! Happy Holidays, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been staying at the Phoenix for 20 years.It has always been a place where 20-something hipsters (or whatever term was used in different eras) and travelling B-list rock bands would stay although I understand that 40 years ago even the big boys used to trash the place. I couldn't afford to stay there in my 20's but even as an older adult they treated me like a king. It's such a throwback motor lodge style two story motel surrounding a central courtyard and pool that is totally out of place in the big city. Over the years they've continually modernized it so the rooms are in better shape today than they've ever been. They used to have corny knick knacks like an old style radio microphone adorning the dresser but I suspect a lot of that stuff got stolen over the years. Its best feature has always been the people who work there. They are unbelievably kind and really good natured. They used to give you a bottle of wine on arrival and had free breakfasts and very late checkouts but all those amenities disappeared over the years. Nevertheless it is still more than just a room. I am an old man now and sat at the bar for dinner last weekend. I had the greatest conversation with the 22 year old bartender who was genuinely humble He was neither intimidating or intimidated. When you're old there is nothing better than that kind of authenticity in a young man.On weekends they have some pretty huge rave parties from time to time. I'm not sure how often and there was nothing like that last weekend but it has remained a place where young folks stay. If you're not though they won't make you feel old. Lest I mislead you it is plenty quiet for sleeping at night.…
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Date of stay: November 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Ziph, You are amazing!! I can tell when reading your review you know our hotel quite well and im sure you have seen all the changes over the years as have i. Since covid we unfortunately do not offer the small bites for morning breakfast BUT if you keep in touch with us i think we can find a bottle of wine for you to enjoy on your next stay! Happy Holidays and see you soon! Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel in the tenderloin. I enjoyed the trees and plans and our room was quaint. The beds were very comfortable and the room was quiet from street noise. The staff were friendly and courteous.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Joy, Thank you for being awesome and we hope to see you again asap! Happy Holidays, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My boyfriend and I stayed here and loved every minute of it. The staff were incredibly helpful and the property was gorgeous. We learned a lot about the history of the tenderloin district. We forgot to pack a bathing suit or we definitely would’ve swam!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Saman, Pack those shorts next time because our heated pool is calling your name!!! Thank you so much for the shout out to our wonderful crew! Happy Holidays, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my favorite place to stay at in SF. I lived in SF for 20 years and anytime my place needed maintenance or I just needed to get away from my apartment I would stay here. Now that I moved away I stay here every time I’m back in town. The staff is most genuinely friendly staff I’ve ever met (and I used to spend 1/3 of the year on the road, so I’ve been to quite a few hotels) The pool is always the right temp and the courtyard is a great place to meet other guests. The rooms are clean and beds are comfy. Water pressure in the shower is on point. Coffee in the lobby every morning and they will make a new pot if you ask them to. Food at chambers is delicious and reasonably priced specially for a hotel restaurant. Cheap parking while you stay here and your pets can stay with you. The neighborhood has great food and cool bars, I recommend Emperors Norton’s BoozeLand. *if you are at all sensitive to el fresco drug use or have no compassion for unhoused people, then this might not be the place for you. The TL is just too cool for you and you should look for a hotel in union square or fisherman’s wharf*…
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 3 weeks ago
Hello Widow, As always it is a pleasure to have you stay with us! From our whole team we send you the biggest THANK YOU possible! You are the best and we hope to see you again sooner than later! Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is such a great place to stay, has its own lot, the pool is perfect temp, the people are friendly, the rooms are gorgeous. I totally enjoyed my time and 10/10 would live here lol. Also I want to buy there robe
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Jeir, Our home is your home always!!! So come on home and hang out with us whenever you like! Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at the Phoenix. The staff are amazing and personable, feels like home away from home. Parking is easy and affordable $25/day. Close to Orpheum Theatre and other Civic/Tenderloin attractions. Even though the area is bit rough, the hotel felt perfectly safe and we felt safe walking to our destinations at night. The hotel can be loud if there is an event going on so you might want to check first. The walls are also quite thin. Overall, it was a great experience.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Amy, Thank you for taking time to provide your honest words. You are correct about the surrounding area which is another reason we work hard to make sure all of our guests are safe, secure and able to relax and enjoy this wonderful, one of a kind experience that is our hotel. Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel with friendly staff and comfortable accommodations. The pool is heated and boy is it warm. Even on a night that was 63 degrees I was perfectly content in their heated pool. The Phoenix Hotel is a hidden gem in the Tenderloin.
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 2 weeks ago
Hello Vhucks, You Rock!! Any night is a great night to enjoy our heated pool! See you soon, Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$177 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix hotel, a joie de vivre hotel hotel san francisco, phoenix hotel san francisco, phoenix san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Little Saigon / Van Ness
NUMBER OF ROOMS
44
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Claim Your ListingPHOENIX HOTEL $150 ($̶1̶9̶4̶) - Updated 2022 Prices & Reviews - San Francisco, CA
Frequently Asked Questions about Phoenix Hotel
Which popular attractions are close to Phoenix Hotel?
Nearby attractions include Asian Art Museum (0.2 miles), San Francisco City Hall (0.3 miles), and Civic Center (0.3 miles).
What are some of the property amenities at Phoenix Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Phoenix Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Phoenix Hotel?
Conveniently located restaurants include Brenda's French Soul Food, Tommy's Joynt, and Saigon Sandwich Shop.
Are there opportunities to exercise at Phoenix Hotel?
Yes, guests have access to a pool during their stay.
Is Phoenix Hotel located near the city center?
Yes, it is 0.3 miles away from the center of San Francisco.
Are there any historical sites close to Phoenix Hotel?
Many travelers enjoy visiting Golden Gate Bridge (4.2 miles), Alcatraz Island (3.0 miles), and City Lights Booksellers (1.2 miles).
Is Phoenix Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.