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Phoenix Hotel

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Traveler (399)
Room & Suite (76)
Pool & Beach (34)
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About

#26 of 234 hotels in San Francisco
Location
3.7
Cleanliness
4.5
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
PHOENIX RISING | Funky, irreverent, and young-at-heart, The Phoenix Hotel caters to touring bands and travelers with a creative spirit. A 44 room mid-century motor lodge with a lush courtyard and heated outdoor pool. It's an oasis in the heart of San Francisco on the edge of the gritty Tenderloin and three blocks from City Hall. Guests get complimentary wifi, complimentary onsite parking (one car per room) and complimentary passes to the Kabuki Springs and Spa (Monday - Friday). Show casing original sculptures from local artists in the courtyard gardens, and a one of kind mural in the swimming pool.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
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Room features
Housekeeping
Iron
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English
4.5
4.5 of 5 bubbles1,574 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Phoenix Hotel garners acclaim for its stylish, retro vibe, particularly in its vibrant courtyard and pool area, which serves as a tranquil haven for relaxation and socializing. Guests consistently laud the cleanliness of the establishment and its well-maintained rooms. While opinions on its location vary, with some discomfort reported about the neighborhood, others appreciate the proximity to local attractions. The rooms' charming design and the staff's outstanding service are frequently highlighted, although some guests suggest room enhancements. Value-wise, the hotel is seen as a reasonably priced option, despite some concerns over additional fees.
Location
Inconvenient
Atmosphere
Hip
Rooms
Well-designed
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Relaxing
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1,574Review17Q+A100Room tips
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Hannah C wrote a review Apr 3
1 contribution
Loved our stay. Felt like we were being hosted by friends of friends—all the staff were genuine, kind and helpful. So awesome learning more about the neighborhood and the hotel's history from them. The room was more spacious than expected, clean and comfortable. They kindly held our bags after check out until our evening flight out of SFO. We'll be back!
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Date of stay: March 2024
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Trip type: Traveled as a couple
Room Tip: The hotel can hold your bags after check-out, if needed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Patricia M wrote a review Mar 2024
San Ramon, California1 contribution
Staff was amazing. The Phoenix was an oasis amongst the chaos of the tenderloin. We felt safe and well cared for. All of San Francisco has to offer was an uber drive away. Our car was secure and the parking was FREE! Staying at the Phoenix was a delight. We will be back.
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Review collected in partnership with this hotel
Date of stay: March 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WillyT wrote a review Mar 2024
Dee Why, Australia15 contributions
The Phoenix is super clean and comfortable with parking and an all year pool. Bars and restaurant all at your step, felt retro in all the right ways. Love the staff, they were like friends, so chill. I would recommend this beautiful hotel to anyone.
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Date of stay: March 2024
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kylebergantz wrote a review Mar 2024
1 contribution
The phoenix hotel was a great place to stay. Staff was very friendly and accommodating. Rooms were well designed, clean, and comfortable. The pool was heated and great for a dip. The rooms were very affordable. It is located in the heart of the tenderloin, which is quite rough - human feces all over the sidewalks and lots of heavy drug use on the sidewalks nearby.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nice17SF wrote a review Mar 2024
San Francisco, California1 contribution
Surprised Bachelorette Party! This hotel is right in the middle of EVERYTHING. Great location - AMAZING staff - DELICIOUS food and drinks and although the rain came, we even got into the HEATED POOL! Such a fun experience! Definitely coming back soon!
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AndrewY12223 wrote a review Feb 2024
Portland, Oregon1 contribution
I was expecting a hip renovated motor lodge like Ace Palm Springs. This is definitely a much simpler reno that is really showing its age, room felt very tired. Needs a dedicated AC, fresh carpeting, new bathrooms, paint, etc. I should have paid a bit more elsewhere to get more. Neighborhood is what it is, pool looked nice, front desk was pretty friendly
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Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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300marilyn wrote a review Feb 2024
Los Angeles, California1 contribution
This was the most fun place I’ve ever stayed. Love the MCM style, the pool, the art, the great courtyard for hanging out and eating or having drinks in the cabana. The employees were the friendliest and most helpful I’ve ever encountered. We felt perfectly safe. Our little dog loved the gardens in the courtyard. It was an ideal location to enjoy San Francisco! We will stay here again even when we move back to the Bay Area, just for a local getaway.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle0925 wrote a review Feb 2024
Sanger, California1 contribution
Checking in was quick, easy and informative. Staff was awesome, funny and accommodating. We will absolutely be staying again in the (hopefully near) future. The atmosphere was spot on and the vibes were perfect.
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Date of stay: January 2024
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JohnRSacramento wrote a review Feb 2024
Sacramento, CA15 contributions25 helpful votes
I stay at The Phoenix when I attend the SF Opera or other cultural events. It’s a close walk to the opera house, fine museums, and City Hall. Fine restaurants are near by. Even though the streets near are unattractive, I’ve never experienced a problem. I always enjoy my frequent stays.
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Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded 1 week ago
Hello John, We just love you! Always! Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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newyorker735 wrote a review Jan 2024
1 contribution
Stylish, great beds. Friendly and helpful staff. Tenderloin looked a bit cleaned up! Fridge and microwave would be useful. Otherwise it is convenient to transportation and some good restaurants. Outa Site Pizza two blocks away is excellent.
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Review collected in partnership with this hotel
Date of stay: January 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Orlando Lee, Guest Services / Front Office at Phoenix Hotel
Responded Feb 14, 2024
Hello New Yorker, Thank you so much for the kind review of your recent stay with us! On your next stay here at the hotel you will be glad to know that we do have mobile mini fridges for guests to use during their stay so be sure to let us know upon check in and we will get it to you! Our microwave is located in the lobby for all guests to use 24hrs a day. We look forward to seeing you again whenever that may be! Cheers, Orlando Lee Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix hotel, a joie de vivre hotel hotel san francisco, phoenix hotel san francisco, phoenix san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Little Saigon / Van Ness
NUMBER OF ROOMS
44
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PHOENIX HOTEL $143 ($̶2̶8̶4̶) - Updated 2024 Prices & Reviews - San Francisco, CA

Frequently Asked Questions about Phoenix Hotel
Which popular attractions are close to Phoenix Hotel?
Nearby attractions include Asian Art Museum (0.2 miles), San Francisco City Hall (0.3 miles), and Civic Center (0.3 miles).
What are some of the property amenities at Phoenix Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Phoenix Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Phoenix Hotel?
Yes, parking is available to guests.
What are some restaurants close to Phoenix Hotel?
Conveniently located restaurants include Brenda's French Soul Food, Tommy's Joynt, and Saigon Sandwich Shop.
Are there opportunities to exercise at Phoenix Hotel?
Yes, guests have access to a pool during their stay.
Is Phoenix Hotel located near the city center?
Yes, it is 0.3 miles away from the center of San Francisco.
Are there any historical sites close to Phoenix Hotel?
Many travelers enjoy visiting Golden Gate Bridge (4.2 miles), Alcatraz Island (3.0 miles), and Fort Point National Historic Site (3.7 miles).
Is Phoenix Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.