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Loews Regency San Francisco

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222 Sansome Street, San Francisco, CA 94104 (Formerly Mandarin Oriental)
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Loews Regency San Francisco
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216 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Brisbane, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I had a three night stay at Loews in mid April. From the moment we arrived to the moment we left we experienced exceptional service. As other guests before us have commented we were always greeted warmly and by name. The staff at the front counter showed genuine interest and helped to ensure that our stay was... More 

Helpful?
Thank MEMcG_
London, United Kingdom
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Remarkably good rate through AMEX, with $100 food credit, free breakfast and upgrade. Ended up on the 45th floor facing both the bridges - dual aspect. Wet bar was great, sheets and towels we perfect, reasonable plug positions for power and computers, deep tub and separate shower, reasonably large room service menu with tasty food, exceptionally good service (Sandy at... More 

Helpful?
Thank Ludgatecircus15
San Francisco
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very luxurious and at the top of a great building, so you have beautiful views and really feel like you are on top of the world. I was able to easily get to the waterfront and to Union Square, so there was plenty to do nearby.

Review collected in partnership with Loews Hotels and Resorts

Helpful?
Thank mattB7188MX
Adelaide, Australia
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect from check in to check out. Thank you to Chris at reception for making us feel immediately welcome and doormen Michael, Maurio and the wonderful Eduardo (who is the loveliest man - how he remembers everyone's name is beyond me). Staff offer such personalised service that they manage to create a 'boutique' experience in a large, luxury hotel. Do... More 

Helpful?
Thank SteveandSonya
Liverpool, United Kingdom
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good location nice room wonderful views but bed small for two people. Silly size of cotton balls when eventually got them opened! What's that about?!?! Concierge Brian really helpful gave us some really good restaurant recommends. All staff pleasant and helpful. Will definately use Leows again.

Helpful?
Thank rocco43
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is very nice, well located and with many activities around. The personnel is very nice and we have a great time. Rooms are very comfortable so I was able to relax and enjoy the bed time... It was a pity I couldn't join the spa, next time !

Helpful?
1 Thank Nachoges
Austin P, Director of Sales at Loews Regency San Francisco, responded to this review

Dear Nachoges, Thank you for your positive review and we’re glad to hear that you had a wonderful time with us. We also appreciate your compliments about the hotel services and the convenient location. We hope that you get to experience the Spa when you return to the Loews Regency San Francisco. Sincerely yours, Austin P. Director of Sales &... More 

Westlake, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've been to this property before when it was a Mandarin Oriental and let me tell you, though the management has changed, the service and amenities of a five star hotel still remain. Originally I booked a bridge to bridge bay view, but was given the option to upgrade to a suite. I opted for the suite for more space... More 

Helpful?
1 Thank yelp_is_better
Austin P, Director of Sales at Loews Regency San Francisco, responded to this review

Dear yelp_is_better, Thank you for trying the Loews Regency San Francisco! I am very pleased to hear that you enjoyed your stay and that you found the staff and the service consistent to what you had experienced in the past! Thank you for your compliments regarding the views from your suite and we certainly look forward to your next stay... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a great deal of trepidation about going to the Loews San Francisco after the Mandarin was bought out by that company, a move that we greeted with dismay!. However, after a dismal one night stay in the San Francisco Ritz, I packed up my considerable baggage and moved up into a place high in the sky. All the... More 

Review collected in partnership with Loews Hotels and Resorts

Helpful?
1 Thank E39MArachell
Austin P, Director of Sales at Loews Regency San Francisco, responded to this review

Dear E39MArachell, It was our pleasure to have you experience the Loews Regency San Francisco for the first time since the change in management. We’re delighted to hear that you had a wonderful time with us and truly appreciate your compliments about the hotel and our team members. A repeat guest is surely one of our favorite compliments and we... More 

New York City, New York
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Located high in the financial district, very convent for business with astounding views on a clear day ( yes, there are such days but generally not in July or August)of the city and the bay. Friendly and helpful service but surprisingly mediocre food. Forget the car use Bart which has a stop nearby or Uber which started in San Francisco.

Helpful?
Thank Clematis_10
Austin P, Director of Sales at Loews Regency San Francisco, responded to this review

Dear Clematis_10, Thank you for taking the time to share your recent experience with us. We appreciate your compliments about the amazing views from your room and our friendly and helpful staff. We have also noted your feedback about the food and will absolutely use them to improve in this area. Thank you for staying at the Loews Regency San... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff and their service was amazing. We were upgraded to the 48th (top) floor which had great views of SF. During our stay 1 of the 2 elevators was broken which caused long wait times (at least 10 minutes). The parking situation is also a bit confusing...only valet parking is available but the front entrance is 1) difficult to... More 

Helpful?
Thank HuntFoodLove
Austin P, Director of Sales at Loews Regency San Francisco, responded to this review

Dear HuntFoodLove, Thank you for taking the time to post this review. We are very sorry to hear that you experienced some inconveniences during your stay with us. Please know that your comments are valuable and do not fall on deaf ears and we will absolutely use them to improve our products and services. I would also like to thank... More 

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Bay Bridge Junior Suite (41)
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Bridge to Bridge Suite (48)
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Deluxe City View King Room (31)
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Golden Gate Junior Suite (27)
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Presidential Suite (Bridge to Bridge Terrace Suite) (56)
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Staying in Financial District

Neighborhood Profile
Financial District
The Financial District lies just east of Chinatown but can seem a world apart given it’s San Francisco’s version of Wall Street. The rush of business people make up a hectic weekday and add to a frenetic pace of life, but visitors who spend a few hours walking the narrow streets will be rewarded with fine examples of historic and contemporary architecture, including the iconic Transamerica Pyramid. After business hours, bars and restaurants quickly fill up with happy hour revelers. Stocks aren’t the only kind of market being followed, the Ferry Building Marketplace on the Embarcadero is a gourmet food emporium and farmers market that will satisfy anyone working up an appetite.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie S&P
Brasserie S&P
Cuisines: French, American
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Treat your senses to a different point of view at Loews Regency San Francisco Hotel-the newest addition to Loews Hotels & Resorts. With breathtaking views over San Francisco Bay and the city, Loews Regency San Francisco Hotel combines natural beauty, timeless design and modern amenities to make your stay an unforgettable one. The hotel's central location in the Financial District places you at the heart of San Francisco, with the city's major attractions, including Fisherman's Wharf, Union Square and the Ferry Building, all within easy reach. Our position on the top 11 floors of a 48-story tower means that we offer some of the most breathtaking views in the city-many from our 148 elegant guestrooms and seven spacious suites. Brasserie S&P, our on-site restaurant, serves the freshest tastes of California, along with fine wine and carefully crafted cocktails. Our amenities also include a 24-hour fitness center and a spa with three treatment rooms, one couples' suite, and a relaxation lounge. Loews Regency San Francisco Hotel is the ideal choice for guests who desire modern design and state-of-the-art technology-accompanied by the highest level of warm, personalized service. Meetings and events reach dramatic new heights at Loews Regency San Francisco Hotel, with 5,000 square feet of meeting space spread across five distinctive rooms plus the highest event space in the city, our impressive 40th floor deck. ... more   less 

Additional Information about Loews Regency San Francisco

Address: 222 Sansome Street, San Francisco, CA 94104 (Formerly Mandarin Oriental)
Location: United States > California > San Francisco > Financial District
Price Range: $395 - $1,043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Loews Regency San Francisco 5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin San Francisco
San Francisco Mandarin Oriental
Hotel Style:
#1 Spa Hotel in San Francisco
#2 Luxury Hotel in San Francisco
#4 Romantic Hotel in San Francisco
#43 Green Hotel in San Francisco
#46 Business Hotel in San Francisco
#62 Family Hotel in San Francisco
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