Staff went above and beyond to accomodate different things from missing toothpaste to Doordash delivery to answering questions about parking to just being really kind and caring. I appreciated the room view, access to parking (albeit expensive), walkable distance to bus stop and other important parts of the city. Was a quiet room with lots of nice art features. I appreciated the space and the kitchenette.
The LI has nicely appointed and spacious rooms (with local art), has easy access to restaurants/entertainment/recreation, and a staff that attends to the details. I hadn’t stayed here before but was very happy with all aspects of my stay — though it was during a huge storm (atmospheric river event). In fact, it meant staying in more comfy. Hands down the best inn I’ve stayed in in awhile.
Very good location in Laurel Heights and next to Sacramento street. Staff was over the top helpful and friendly. They upgraded our room at no charge and the room itself was decorated mid-century modern and was as clean as any room I have ever stayed at. Will definitely go there again!!!
This is a smaller hotel in an old building, so I tried to adjust my expectations accordingly. It had a bit of an odd smell, but looked clean. I really struggled to get my big suitcases in the front door and onto the elevator because neither had automatic doors that stayed open long enough to get your bags in. The room itself was spacious and had everything I needed except a mini fridge. The mattress was lumpy and there were some noise issues with the ice machine and street noise until midnight, after which it was fine.
nice, older, retro hotel, pricey , very friendly staff, nice to have coffee and tea available in the lobby, needs some updating with furniture that is not worn. sheets, pillows and bathroom were updated.
The Laurel Inn's location cannot be beat--it is in a fantastic neighborhood. My room was lovely but when I book the next time, I will be sure to ask for a room away from the elevator, and for a room that does not have a connecting door to the next room. I would definitely stay here again.
Great room. Spacious and good location. If you love sleeping on a cement slab, then this is your place. Otherwise, wait until they have more comfortable beds. We paid extra for the space. That was nice. Staff was fine. No coffee in room was a demerit. I'd say that Laurel Inn still feels like a motel.
A great place to stay in San Francisco! I felt safe and very comfortable during my stay. The overall atmosphere and decor was clean and pleasant. Unfortunately, I only got to stay one night...would have liked to stay longer!
The room was $321 and they charged us $48 for a wine stain on a pillow. Really? At a Hyatt? That is ridiculous. Be careful for extra charges. It was just an average room in an average location. Too much money out for one night and no coffee in the room either. We are extremely tidy people and to be charged fines like we are rockstars trashing a room is unacceptable.
Could not sleep as I could here my neighbors, the heater was crazy noisy, and anytime turned on water in the building there was crazy noise, plus there were no blackout curtains. Another fail is that there was no counter space in the bathroom.
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