Everything was perfect at the Laurel Inn - big room, comfy bed, great bathroom, complimenary tea and coffee in the lobby, great décor and a cute neighborhood to walk around in. I started my stay in Union Square and was so sad by how horrible the area looks post-pandemic. Guess partly my fault for accidently walking into the Tenderloin district but anyway switched to the Laurel Inn and really enjoyed the quiet neighborhood with lots of boutiques and restaurants and still close to everything SF
I visited San Francisco for a plastic surgery procedure. I stayed at the Laurel Inn for a total of 11 nights/12 days. The accommodations and cleanliness were excellent. I was able to recover quickly and would recommend this hotel to family and friends.
Excellent room, very clean and great size! Loved the cookies and coffee at check-in and in the morning. Staff was very friendly and helpful. No problem with underground parking, there are two levels so enough parking for everyone.
Great location, mostly quiet neighborhood. The staff, especially Tonya, were fantastic. The price of this hotel was quite high given the size of room and amenities. I realize it is in a very nice part of SF ... but this place is very pricey for what you receive.
This place charges a lot for getting very little. No breakfast, wine glasses or even water glasses. Furniture is tired. Parking is $39 night. My bill for 1 night was $628 (King bed, distant city view but mostly ugly rooftops) which was outrageous compared to what you would get for less, elsewhere in the City.
Nice, quiet, yet central location. Very accommodating staff. Room had a Parisian feel with velvet turquoise furniture. Would be great if the bar/ lounge were open 7 days a week and they could add a hot tub to the property!
A pleasant modernized motel, now part of the Hyatt group. Lack of coffee machines in the room is most disappointing. The required get dressed and trudge down to the lobby is a sad remnant of cost cutting blamed on covid that too many hotels have adopted. You are in the hospitality business, so put the coffee maker where you guest wants it - in the room - not in the lobby. No newspapers or access to them here either. Pillows were lumpy foam and clearly need upgrading. Street noise is typical city level. Attached bar was nice, but drink quality wildly inconsistent - from bad to good. The excessive covid signage everywhere and silly sanitization stickers on doors was overkill and not what I want to see when travelling. The staff who quickly toss on a mask when you walk into the lobby proves how pointless some of SF's rules are. SF is still stuck in its virtue signaling mindset. Parking available, but cost should just be included in room rate.…
Cannot beat the location and residential feel of it thereby also avoiding some of the less desirable aspects of other parts of the city. Fresh baked cookies and wonderful tea in the evening were very appreciated touches. The size of the hotel makes if very personable. I actually dont think i want to stay anywhere else in SF.
The frontline people and especially your General Manager at the Laurel Inn in San Francisco, Ms. Gill Eklof, deserve SUPERIOR PRAISE! Our recent stay, June 1-5, 2022, was made beyond great Because of her. She treats your Cozy hotel as if we were guests In her own home❣️ She is welcoming, accommodating and Goes the extra mile by her service to fulfill each request 1000% From arranging transportation to Supplying hot water pots and even personally making us decaf coffee!
From start to finish the hotel staff were helpful and welcoming. The hotel was very well kept and they offered fresh cookies and hot coffee. The rooms were comfortable and updated bathrooms. Shower stall and no shower curtain!! Would stay here again.