Taj Campton Place San Francisco
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340 Stockton St, San Francisco, CA 94108-4609
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360
Panoramas (37) Room & Suite (648)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Taj Campton Place San Francisco
Updated 06/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#39 of 251 in San Francisco
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.0
Travelers' Choice
GreenLeaders Gold level
Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
355Restaurantswithin 0.3 miles
167Attractionswithin 0.3 miles
Contact
340 Stockton St, San Francisco, CA 94108-4609
Getting there
Powell StMuni6 min
Montgomery StBART7 min
Rental CarsSee rental cars from $37/day
1611Reviews22Q+A100Room tips
Reviews
Traveler rating
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- 66
- 57
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Most Recent
Made reservation through Fine Hotels & Resorts, thinking it would be a nice hotel. The FHR program includes breakfast for 2 and $100 food and beverage credit. Upon check-in, I was notified that all the restaurants were closed and hadn't opened back up since Covid lock down (stayed there late May 2022). Therefore, I would have to order my breakfast for room service delivery to the room. The hotel room was dreary, outdated and small. The bed sagged in the middle and was extremely uncomfortable. When I asked why the restaurants weren't open, they replied "because our guests haven't requested they open." Hmmmm.
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Don't stay here at all.
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Helpful
I received zero correspondence in writing about my medication that was stolen as I asked. This was handled poorly and I filed a police report. My schedule 1 prescription was stolen and the night staff was very helpful but once the morning manager was there, I was made to seem like I was lying. I'm absolutely furious, if you stay here use a safe...
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded yesterday
Dear dianaklemp, Thank you for staying with us recently on your trip to San Francisco and for taking the time to share your comments. As we discussed previously, the medications were not found, nor did anything turn up in our internal investigations. We feel confident that our long-term housekeeping staff did not take the medications, however we did, as you know suggest the police report be filed. We do take this issue seriously, and please accept my profuse apologies that you did not get that sense from the hotel staff. This was clearly an area we will work to improve upon. Thank you again for your comments and if you would like to discuss further, please reach out to me directly at Cmpgm.sf@tajhotels.com. Regards, Corinna Luebbe
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The hotel is very average... Think Sheraton buy not as nice. Not quite a 4star property. Our room had a view of a wall. Good location in Union Square. No restaurant is open for breakfast, only option is room service. I will not return.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 days ago
Dear Venture426690, Thank you so much for taking the time to share your comments regarding your recent stay with us. It is disappointing to hear you did not have the experience you were expecting, however, your business is much appreciated and we do take our guests' feedback to heart. Wishing you safe travels in all your future adventures. Regards, Corinna Luebbe
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Booked with AmEx Fine Hotel & Resort Program. Front desk was not familiar with details. When I called for late check out they said it was noon even though the AmEx program guarantees 4pm late checkout. Restaurant is closed for breakfast and lunch - only room service. Breakfast was good. Lunch options are only a club sandwich and a veggie curry as entrees. So difficult to spend $100 property credit unless you plan to eat there for dinner, which is not a great option given the options in the city. So to use the $100 credit, I kindly asked to buy three half bottles of champagne to use the $100 credit. Sadly after leaving the hotel I opened the bag to find three half bottles of cheap chardonnay.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 days ago
Dear BoobsAndLoubs, Thank you so much for choosing to stay at Taj Campton Place on your last visit to San Francisco. I appreciate your comments very much and will address internally to ensure we continually improve upon our service and amenities. We do hope to have the pleasure to welcome you back sometime in the future! Regards, Corinna Luebbe
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The hotel is very nicely located close to Union Square. The staff are extremely courteous and hospitable. Very Nice and spacious rooms. The staff were wonderful and gave some nice tips about things to do around the area. Would love to return here if we visit SF again.
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 days ago
Dear sachin r, I am thrilled to hear you enjoyed your trip to San Francisco and that our staff could assist with some tips about things to do in the area. It was our delight to have you stay with us and we hope you will return soon! Regards, Corinna Luebbe
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My husband and I love staying at the Taj Campton Place when we visit San Francisco. After living in San Francisco for 20 years, we chose this hotel for our visits back to the Bay Area! We prefer smaller hotels with attentive staff and the Taj fits these categories perfectly! The location is excellent for getting around the city and the rooms are all comfortable and excellently appointed!!!!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 days ago
Dear bersf, Thank you so much for choosing to stay at Taj Campton Place when you visit the city! It's always our pleasure to welcome you and we look forward to your next stay with us. Regards, Corinna Luebbe
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Lovely experience with very comfortable beds and great amenities. The robe was plush and the wifi great for working from the hotel room. All staff were courteous, professional and helpful. Great location near to shopping, art galleries and some good restaurants.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 weeks ago
Dear Imani D, Thank you so much for staying with us this week! I am thrilled to hear you had a fabulous stay and enjoyed the amenities and the Union Square location. Wishing you safe travels and we hope to see you again sometime in the near future! Regards, Corinna Luebbe
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So much to love about this hotel, location, comfortable beds, attention to detail, morning coffee in the lobby, cozy bar, well equipped fitness room, but most importantly all staff are incredibly helpful and friendly. From the moment we drove up the Tony, the valet efficiently took our car, George at the front desk was able to give us the perfect room, the accommodating and kind bartender in the Bistro, Erwin, the doorman who helped with our Uber pick up for dinner and also loaded the luggage and helped us with departure. Absolutely a lovely, lovely staff. I am also so appreciative of the attention to detail in the rooms, the throw on the bed, luxurious linens, Nespresso coffee makers, tea kettle, extra masks and sanitizer, etc. etc. Given the labor shortages and the decline in customer service due to the pandemic it is so nice to experience such a high level of service. We felt pampered and taken care of. We have stayed previously at the SF Ritz and Four Seasons, but when in SF, Taj Campton is our new home base.…
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Date of stay: April 2022
Rooms
Location
Service
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 weeks ago
Dear Marie D, I was so thrilled to read your review on your recent stay with us! Your description of the hotel amenities is lovely, but I truly want to thank you for highlighting our amazing staff, many of whom have been with the hotel for 10, 20, and 30 years. It will also be our pleasure to welcome you back to your home in San Francisco! Wishing you safe journeys until we meet again. Regards, Corinna Luebbe
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I have stayed at many of the AMEX Fine Hotel Collection hotels. I was excited to try the TAJ brand. I was disappointed. The doorman was great!! He was welcoming, funny and very engaging with all guests. The front desk staff made me feel as though I was not very valued. I felt as though I were inconveniencing them by being there. The "amentities" were not up to what I expect from a member of the AMEX Fine hotel collection. A few examples, in lieu of free breakfast they offered us each $16/daily for breakfast(room service only). I was able to see on the menu that there were a few choices under $16 but that is before they add on a delivery charge, charge for plates, flatware, glasses, etc and not to mention a TIP. I booked 2 rooms and our other room ordered breakfast on our last day and there total was $76! If you didn't want room service they had a plate of muffins near the elevator and you could grab one on your way out. There was an ice bucket in our room but absolutely no where to get ice. We called down to the front desk to see where ice machines were located and were placed on hold for 15 minutes before we finally hung up. My husband went down to front desk and he said staff looked perplexed when he asked for ice. Front desk staff took our ice bucket and said that someone would bring ice up shortly. Of course you have to tip so we essentially had to pay for a small bucket of ice. We also received a food and beverage credit which we planned on using for some drinks after a day of exploring only to find out that we needed business casual clothes to enter bar. Since we didn't have any business casual clothes left for our trip we unfortunately were not able to use our credit. Again we could have used it for food but with all the upcharges for room service we decided against it. DON'T even get me started on the SUPER SLOW wifi. Being that room was booked through AMEX I should have gotten their premium wifi. If that is their premium wifi, I hate to see what their "regular" wifi is. Super disappointing as we were trying to share photos with our friends who were travelling with us. We didn't use housekeeping services, but room was clean when er checked in.…
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded 3 weeks ago
Dear tam2gab, Thank you for choosing to stay at Taj Campton Place on your last visit to San Francisco. Please accept my apologies that we did not live up to your expectations. We take your feedback most seriously, and will consider all points for future improvements at the hotel. Wishing you safe travels! Regards, Corinna Luebbe
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This has been the worst rip off experience I have endured in a long long while. Beware the hotel doesn’t have a breakfast restaurant, the service is terrible and they charge extra fees for everything. Best thing about it, they don’t tell you at all… YOU HAVE TO ASK!! AVOID AT ALL COSTS!!
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Date of stay: April 2022Trip type: Traveled
Room Tip: Don’t book this place at all this is a complete rip off!!!
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1 Helpful vote
Helpful
Response from Corinna Luebbe, General Manager at Taj Campton Place San Francisco
Responded Apr 11, 2022
Dear ferwalkaboutQ, Thank you for taking the time to share your review on Trip Advisor. We do feel we have made every effort throughout COVID to share the most up to date information on our website regarding the status of our services at the hotel, including the Campton Place Restaurant and our Bar & Bistro. Additionally, we include information on the reservation confirmation, as well as, sending a Health & Safety document in advance of guest arrival outlining our enhanced cleaning protocol and the services available at the hotel. All fees are transparently shared in advance, however, if you would like to share your thoughts on how we can improve in our communication with our guests, please reach out to me at Cmpgm.sf@tajhotels.com. We remain open to new ideas and fresh perspectives. Regards, Corinna Luebbe
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PRICE RANGE
$310 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
taj campton place hotel san francisco, hotel campton place
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Union Square
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Taj Campton Place San Francisco
Which popular attractions are close to Taj Campton Place San Francisco?
Nearby attractions include The Escape Game San Francisco (0.2 miles), San Francisco Playhouse (0.2 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Taj Campton Place San Francisco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Taj Campton Place San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Taj Campton Place San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Taj Campton Place San Francisco?
Yes, parking is available to guests.
What are some restaurants close to Taj Campton Place San Francisco?
Conveniently located restaurants include Tacorea, Eno Wine Bar, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Taj Campton Place San Francisco?
Yes, guests have access to a fitness center during their stay.
Does Taj Campton Place San Francisco have airport transportation?
Yes, Taj Campton Place San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Taj Campton Place San Francisco located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Are any cleaning services offered at Taj Campton Place San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Taj Campton Place San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.