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Holiday Inn San Francisco Golden Gateway

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Pool & Beach (42)
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Overview
  • Excellent22%
  • Very good48%
  • Average22%
  • Poor5%
  • Terrible3%
Travelers talk about
“van ness”(140 reviews)
“cable car”(244 reviews)
“polk street”(63 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,993)
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All reviewsvan nesscable carpolk streetcalifornia stfisherman's wharfoutdoor poolcorner roompublic transportmuni passhigh floorday passunion squaregolden gatestayed here for nightsroom keyhotel restaurantcity view
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631 - 635 of 1,534 reviews
Reviewed February 14, 2015

I called at 9:15 PM after I arrived saying that my TV wasn't working (some cables were unplugged but the outlets were locked behind a box). The front desk said they would send someone right away. At 9:30 PM, I call back asking for an...More

2  Thank Katherine Z
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded February 22, 2015

I can certainly understand your frustration and disappointment with our response. We normally provide better service and did not do so in your case. I sincerely apologize for that. Thank you for letting us know so we can work with our team to prevent this...More

Reviewed February 9, 2015

I give 3 Stars if it was what one would expect for a room - it is an average room in San Francisco, Comparable to some of the Marriotts, a bit of an upgrade from the Comfort Inn down the street on Van Ness lobby...More

1  Thank Travelinscott29120
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded February 10, 2015

Each of our rooms comes equipped with refrigerators. They are hidden in the desk or bureau. Microwaves can be ordered from Housekeeping for a small fee. I was surprised to hear about the pillows since we provide both softer and harder pillows on all beds....More

Reviewed February 7, 2015

Nice and clean, but small by American standards, hotel rooms. But we mostly used the room for sleeping, so not a big deal. Parking is available, and there are taxis and public transportation available. One of the best things is that a cable car terminus...More

Thank Richard H
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded February 10, 2015

You've noticed the secret, that this stop on the California Cable Car has no line! That Muni pass is a fantastic idea. It pays for the buses, cables cars, and street cars. Pay once and use it as much as you like.

Reviewed February 7, 2015

the maids are loud... All rooms are loud... The AC unit was humid and never reached below 70 degrees it also rattled all night ... Stay somewhere else... The beds aren't that comfortable ... Not impressed

Thank Jmariero
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded February 10, 2015

I wish you had a better experience. Thank you for giving us a try.

Reviewed February 6, 2015 via mobile

This hotel is in a good location for most people. There are numerous places to eat nearby. The room is comfortable and the bed is great. The problem is noise from the fire station, windows and the air conditioning. The fire station is about 3...More

1  Thank TX_Flyer001
Response from Ru P, Manager at Holiday Inn San Francisco Golden GatewayResponded February 10, 2015

Urban noise is certainly a factor in San Francisco. I also travel with ear plugs. You never know when the guests in the room next door or the sounds outside become unsettling. Thankfully, we are in the process of replacing all of our A/C units.

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
$174 - $595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$174 - $595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (633)
Room & Suite (517)
Pool & Beach (42)
Dining (29)
Amenities (5)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
Ask a question
Maria B
February 6, 2018|
AnswerShow all 5 answers
Response from Zoom_Gotti | Reviewed this property |
Yes. there are several van services from both OAK and SFO. Find the basic information by searching each airport's ground transportation options and then using the corresponding websites to make you choice and reserve.
1
Vote
Alisiya G
February 3, 2018|
AnswerShow all 3 answers
Response from Rocky161 | Reviewed this property |
The hotel front desk did allow us to leave our luggage near the front desk. They did not lock it up but it was sitting right in front of the check in desk.
1
Vote
James V
January 1, 2018|
AnswerShow all 7 answers
Response from Alice L | Reviewed this property |
Hi, If I remember correctly there is a safe and there is no additional taxes charge.
1
Vote
Room Tips
"Worth getting a room on high floors if possible"
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"Odd number rooms are facing the main street with better view, even number rooms are with city view but are..."
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"IHG Club Membership can get you upgrades in room type, or pay the added fee for a higher floor"
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"King size beds are on the upper floors, very comfortable mattress"
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