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Holiday Inn San Francisco-Golden Gateway, an IHG Hotel

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1500 Van Ness Avenue, San Francisco, CA 94109-4606
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$183
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 245 hotels in San Francisco
Location
4.0
Cleanliness
4.1
Service
3.9
Value
3.7
Experience a successful stay at Holiday Inn San Francisco-Golden Gateway. Our hotel offers modern amenities, friendly service, & a convenient location near downtown San Francisco. Rest and recharge in our hotel rooms with convenient amenities like a coffee maker, free WiFi, flat-screen TV, mini-fridge, and views of the skyline & the San Francisco Bay. Craft your best sleep with triple-sheeted bedding and blackout shades offered in all rooms and suites, get out to explore the San Francisco's exciting locales, then come back for dynamic American cuisine and a wide selection of craft cocktails, beer, and wine at R.O.H. Get your workout in with access to our outdoor pool and ellipticals, free weights, & more in our 24-hour Fitness Center. Explore the city during your stay with easy access to Golden Gate Bridge, Golden Gate Park, Nob Hill, Oracle Park, Palace of Fine Arts, Alcatraz Island, Chinatown, Ferry Building Marketplace, The Painted Ladies, and more nearby.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Snack bar
Vending machine
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish, Chinese, Filipino and 1 more
Hotel links
Special Offer:AAA Members Special

Location

Full view
96Great for walkers
Grade: 96 out of 100
161Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
2228Reviews70Q+A100Room tips
Traveler rating
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Most Recent
chelsleigh28 wrote a review Jul 2022
Bilston, United Kingdom65 contributions35 helpful votes
Stayed here on a couples holiday, Pros: Nice view Pool is a lovely addition Not bad location, about 15$ in uber and you can get a cable car or a few buses go to the centre Starbucks next door is great addition Coffee amenities etc in room were good Aircon was great Cons: Restaurant was overpriced considering it came in a polystyrene box like a takeaway Mouldy lasagna in the fridge of restaurant If you turn right when you come out the hotel towards center its great, but turn left towards city hall location goes very rough Customer service is a bit hit and miss Overall, I would definitely stay again but perhaps stay away from restaurant and eat out when you can.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again!
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BaldAndHappy wrote a review Apr 2021
Washington DC, District of Columbia215 contributions99 helpful votes
Hotel's Favorite
What a great deal. This hotel is very reasonably priced, it well located for easy access to many SF highlights and most importantly, the views from the hotel are impressive. We slept with the curtains open from our 21st floor room so that we could wake up to sunrise over the water. Wow, impressive. We found the rates to be reasonable, the staff to be friendly (in general) and the location is great. There is a Whole Foods two blocks away and the best donuts west of the Mississippi are also two blocks away (and open 24 hours).
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Date of stay: March 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Apr 14, 2021
Thanks for the amazing review, BaldAndHappy! It's wonderful you enjoyed your time at Holiday Inn San Francisco Golden Gateway so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day!
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victoria l wrote a review Jul 2022
1 contribution1 helpful vote
I checked my card and found an extra charge for $500! They sent me photos after I asked the photos were of a broken blow dryer (that we didn’t use also diff color) and bits of weed (which we didn’t even have) horrible experience. Staff was no help
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Date of stay: July 2022Trip type: Traveled with friends
Room Tip: I advise to always take pictures of your room when you arrive and right before you leave. This...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 1 week ago
Hi victoria l, Thank you for choosing IHG Hotels and Resorts for your accommodation needs. We appreciate you as one of our valued guests! We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management. I'm certain that all you've pointed out will be looked into and addressed accordingly. I also sent you a private message discussing this further. We are always pleased to be your second home when you're in the area. I hope you'll come to visit us again! Stay safe, Jomar M. Case Manager IHGService
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Jeff wrote a review Jul 2022
1 contribution
The Holiday Inn is a hidden gem. Some of my favorites: -Blackout curtains, they truly keep the glaring sun out of the rooms! I struggled to wake up on time because of how dark my room was. But the moment I rolled up the blackout curtains I was greeted with a ray of sunshine! -Alkaline water dispenser in the gym. This water...it just hits different. It's crisp, refreshing and cold! -The Staff. All of the staff i interacted with is super friendly, and helpful. Everyone greets with a friendly hello, or head nod in passing. -The parking garage is secure with a full roll up door. You can't just walk into the garage from the street. You either have to check in with your car and grab a parking ticket, or walk through the lobby.
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Date of stay: July 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 3 weeks ago
Thank you for the wonderful review, Jeff! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Holiday Inn San Francisco Golden Gateway. Have a wonderful day!
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sujithkumar26 wrote a review Jul 2022
Columbus, Ohio8 contributions2 helpful votes
We reached the hotel after a long journey from Columbus. The front desk was very helpful and they helped us with an early check in which was a huge relief. The rooms were neat and clean. There is an inhouse restaurant. I would definitely recommend this hotel
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 3 weeks ago
Thank you for the outstanding review! We're delighted your experience at Holiday Inn San Francisco Golden Gateway was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!
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robiroe wrote a review Jul 2022
Memphis, Tennessee162 contributions66 helpful votes
We stayed here for a couples trip and it was ok. The staff did a fine job. The hotel was clean and our room was nice and clean. We had a small fridge in our room which came in handy. There is also a nice restaurant and bar downstairs. There is a CVS vending machine on the 1st floor where you can purchase some medication and other important items. The fitness center is very nice and spacious with a filtered water system. The ice and vending machines are located on every other floor. There is also a nice microwave area on the Lower Level since the room did not have a microwave. The parking is $40 per night. Housekeeping has to be requested daily which we did and they did a great job of keeping our room clean. This hotel is conveniently located next to the Cable Car that stops at California and Van Ness. We rode this all the way down to the Ferry/Port of San Francisco. There are also multiple buses that stop on Van Ness in front of the hotel which made it easy for us to get around town without having to pay a ton for Uber. We purchased a 3 day Muni pass for $31 which was unlimited rides on buses, cable cars, trains etc. There are somethings that you need to be aware of if you stay here. We asked the guy at the front counter for a recommendation for lunch and we went to eat lunch and ran into a lot of homeless people on the way. We didn’t know that we were staying near an area called the Tenderloin. I didn’t feel comfortable walking through this area with my wife and I saw somethings that almost made me turn around. If you stay at this hotel, I advise you not to walk in that direction but walk in the opposite direction towards California Street where it’s safer and much nicer. The walls in this hotel are super thin. We heard conversations on both sides coming from the other rooms. The bed was so squeaky that I thought about trying to get some WD-40 to see if that would help. There are 6 elevators but at least 1 or 2 of them were out of order. The cleaning guy had 2 elevators closed down at the same time while he was cleaning them out. I don’t understand why you would tie both elevators up at the same time while cleaning. Would be better to clean them 1 at a time. Overall, this hotel was fine. Also, the shower and tub drain was not working properly. It drained the water very slow which caused the water to fill up in the bottom. If we come back to San Francisco, we will definitely stay in a better location that’s no so close to the Tenderloin and a hotel with a little better quality.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded 4 weeks ago
Thank you for sharing your feedback, robiroe. We strive to share an enjoyable experience with all of our guests. We are sorry to learn that this was not the case for you. We hope to host you again soon so we can share a more memorable visit with you.
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Mali R wrote a review Jul 2022
11 contributions
This hotel is close to almost everything either by a 10-20min walk or 5-10 min Uber/Lyft. The hotel was very well kept and clean. We were on the 15th floor. They have a little store or shop in the lobby and plenty of seating in the lobby and dining area. The hotel is close to a Starbucks and a Wells Fargo Bank. It had a CVS vending machine inside. Great Price. It doesn't offer an airport shuttle but the ride to airport was about $30. If I return to San Francisco I'd definitely stay again
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Jul 5, 2022
Thank you for the great review! We're thrilled to hear that you had a great stay at Holiday Inn San Francisco Golden Gateway! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
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Jane B wrote a review May 2022
Chicago, Illinois199 contributions66 helpful votes
+1
Location is good. There is a nice grocery store a block away, but as far as cleanliness, hotel is not good. Floor was "sticky" and in-room fridge was disgusting (see photo). This hotel was booked through my employer, but I wouldn't stay here on my own for pleasure; especially if I was traveling with family.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Jun 1, 2022
We appreciate the feedback. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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yatrikheidi wrote a review May 2022
Washington DC, District of Columbia622 contributions137 helpful votes
+1
THE VIEW!!! Our room was on the 25th floor and the view was spectacular!!!! The sunsets were amazing (be sure to close the blinds during the day while out sightseeing so you don't come back to a super hot room). The beds were soooo comfy. The AC (when on) was a bit noisy, but we lucked out and no AC was needed at night. We also found the hotel quite walkable (there are a couple of fantastic neighborhood parks nearby, and the trolley stop next to the hotel was super convenient. Tip: get the Muni day pass ($13) vs. single tickets (one single trolley ride will cost you $8) and you'll save a bunch of money. The 3-day pass is $31. Our favorites around the hotel were Cafe Moka, Bob's Donuts, and Swan Oyster Depot. Another great thing about this hotel is the Whole Foods ~a block away. Make no mistake: This is no 5-star hotel, and it does it pretend to be, but the helpfulness of the staff, the comfortable beds, and the price can't be beat!
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded May 5, 2022
Thank you for taking the time to leave this wonderful review, yatrikheidi! We're thrilled to know you enjoyed your stay at Holiday Inn San Francisco Golden Gateway so much! We strive for excellence so we're pleased to hear you appreciated not only our great views and comfortable accommodations but also our location and helpful staff! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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Janice wrote a review Apr 2022
16 contributions
Stayed here a few nights before we travelled round California. Walking distance to Fisherman wharf and shops but Uber also quite cheap. Great wee burger joint round corner , bit expensive but burgers lovely. Hotel was great, nice big room great view. Nice pool area and lobby food had a good selection.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Responded Apr 26, 2022
Thank you for the great review! We're thrilled to hear that you had a great stay at Holiday Inn! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Please come see us again soon!
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PRICE RANGE
$186 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san francisco golden gateway hotel san francisco, san francisco holiday inn
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Polk Gulch / Lower Nob Hill
NUMBER OF ROOMS
496
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Frequently Asked Questions about Holiday Inn San Francisco-Golden Gateway, an IHG Hotel
Which popular attractions are close to Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Nearby attractions include Haas - Lilienthal House (0.3 miles), Cinch Saloon (0.2 miles), and San Francisco Music Hall Of Fame Gallery (0.2 miles).
What are some of the property amenities at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Conveniently located restaurants include Bob's Donuts & Pastry Shop, Mymy, and Acquerello.
Are there opportunities to exercise at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn San Francisco-Golden Gateway, an IHG Hotel located near the city center?
Yes, it is 0.8 miles away from the center of San Francisco.
Are any cleaning services offered at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Francisco-Golden Gateway, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Francisco-Golden Gateway, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, Japanese, and Filipino.