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Holiday Inn San Francisco - Golden Gateway

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1500 Van Ness Avenue, San Francisco, CA 94109-4606
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (741)
360
Panoramas (8)
Room & Suite (333)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 10/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Francisco - Golden Gateway
Updated 10/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#95 of 246 hotels in San Francisco
Location
Cleanliness
Service
Value
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish, Chinese, Filipino and 1 more

Location

Full view
96Great for walkers
Grade: 96 out of 100
166Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
2,199Reviews66Q+A100Room tips
Traveler rating
  • 513
  • 1,000
  • 483
  • 121
  • 83
Time of year
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Popular mentions
TamNPT wrote a review Oct 27
Newport, United Kingdom21 contributions57 helpful votes
We are a family of 2 adults and 2 children and stayed for 6 nights. The hotel is clean and has all the facilities you would need. We don't mind walking, but there are plenty of transport choices close-by for those who aren't fussed or able. Would recommend this hotel. The views we had were amazing on the higher floor :)
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Date of stay: November 2019
Rooms
Service
Sleep Quality
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco - Golden Gateway
Responded 3 days ago
Thank you for the kind words! It's excellent you enjoyed your time at Holiday Inn San Francisco Golden Gateway! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience! Have a fantastic day!
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Caitlin N wrote a review Aug 2020
Hamilton, Ohio1 contribution1 helpful vote
We made reservations at this hotel then when we arrived they told us they didn’t accept chime or cash which left us totally stranded. We find a new hotel go to sleep and wake up to a charge from holiday inn ! So how do they not accept CHIME but still charged our CHIME card for not showing up and paying?!? (Which we did show up and was turned away). I will never be staying at a holiday inn now because of that.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco - Golden Gateway
Responded Aug 19, 2020
We appreciate your feedback, Cait. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
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TimeZoneMan wrote a review Jul 2020
Washington DC, District of Columbia105 contributions40 helpful votes
I hadn't been here since the place was a total dump circa 2009. They've made some minor cosmetic upgrades but like many in this category of previous total mismanagement and neglect, have invested most in the lobby. Good -Good location -Good views -Nice pool. Outdated but nice on rooftop. Closed for zombie apocalypse now. -Good TV channel choices on small non-hifi early 2010 flat screens Not so good -Still a total lack of attention to detail -Dirty rooms. Don't believe the covid extra cleaning hype. Its not happening here. -No recycling effort whatsoever. Not even recycling bins. One way Plastic toiletry bottles -Dirty shower. Old reglazed tub peeling again. Peeling bathroom wallpaper with a side of mildew behind. -Replaced wall to wall carpet not trustworthy. I kept shoes on. Same with tub cleanliness. Wear flip flops or sanitize yourself -Dirt in corners, loose hairs from previous guests. -Stinky pillows. Yes, pillows that have been used so much they stink like sweat. Covers seemed clean but stench filters thru covers. -Long wait for old elevators when hotel is busy -Terrible wifi -Old, bouncy and uncomfortable mattress. Noisy hallway. Thin walls Had to stay here 3 times in July.....Although much better than 2009, improvements were cosmetic and poorly executed. Its still a dump I'd avoid.
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Date of stay: July 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco - Golden Gateway
Responded Jul 29, 2020
We appreciate that you took the time to share your feedback. It's disheartening to hear that you had such challenges during your time with us and that your stay was anything less than ideal. We're also disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.
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Valeria I wrote a review Jul 2020
Scranton, Pennsylvania45 contributions28 helpful votes
My husband and I recently stayed 3 nights. Although the area seemed a little sketch with lots of homeless, the room was clean and adequate. The only complaint was that there was only 1 bath towel in the room upon arrival. We easily requested another one, but we thought that was odd and somewhat inconvenient. The desk staff were friendly and helpful. Considering all the restrictions Covid-19, it was comfortable and clean. Of course, the pool wasn't open and really no nearby restaurants.
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Date of stay: June 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco - Golden Gateway
Responded Jul 3, 2020
Thanks for the 4/5 review, Valeria! We are glad you had a great experience with us! We are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day!
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lisamaui wrote a review Jun 2020
Maui280 contributions24 helpful votes
Nice place and the view is stunning. I came to San Francisco because my brother passed away and the front desk agent Baker went out of his way to help me and showed extraordinary kindness from the moment I arrived. Thank you Baker, for all of your help with faxing a ton of paperwork, figuring out parking, giving me extra coffee and going above and beyond to make a bad situation easier. Much appreciated!
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Date of stay: June 2020Trip type: Traveled with family
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Response from Inspire06829276436, General Manager at Holiday Inn San Francisco - Golden Gateway
Responded Jun 8, 2020
Thanks for the great review, Lisa! It's wonderful that Baker provided you with such great service - that's what we like to hear! We'd love to host you again soon for a more incredible experience! Thanks for sharing and have a terrific day!
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Previous
PRICE RANGE
$129 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san francisco golden gateway hotel san francisco, san francisco holiday inn
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Polk Gulch / Lower Nob Hill
NUMBER OF ROOMS
499
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Frequently Asked Questions about Holiday Inn San Francisco - Golden Gateway
Which popular attractions are close to Holiday Inn San Francisco - Golden Gateway?
Nearby attractions include Haas - Lilienthal House (0.3 miles), Cinch Saloon (0.2 miles), and Playland (0.07 miles).
What are some of the property amenities at Holiday Inn San Francisco - Golden Gateway?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn San Francisco - Golden Gateway?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn San Francisco - Golden Gateway?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn San Francisco - Golden Gateway?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn San Francisco - Golden Gateway?
Conveniently located restaurants include Acquerello, Mymy, and Bob's Donuts & Pastry Shop.
Are there opportunities to exercise at Holiday Inn San Francisco - Golden Gateway?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn San Francisco - Golden Gateway located near the city center?
Yes, it is 0.8 miles away from the center of San Francisco.
Are any cleaning services offered at Holiday Inn San Francisco - Golden Gateway?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Francisco - Golden Gateway offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn San Francisco - Golden Gateway?
The staff speaks multiple languages, including English, Spanish, Chinese, Japanese, and Filipino.