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Grand Hyatt San Francisco Union Square

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345 Stockton Street, San Francisco, CA 94108-4694
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Traveler (2137)
Room & Suite (1206)
Dining (121)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#83 of 245 hotels in San Francisco
Location
4.8
Cleanliness
4.5
Service
4.3
Value
3.9
GreenLeaders Silver level
Located in the heart of Union Square, Grand Hyatt San Francisco offers magnificent city skyline and stunning bay views, welcoming accommodations with residential style amenities and modern technology. Enjoy easy access to premier shops, museums, theaters and iconic landmarks including Fisherman’s Wharf and Chinatown. Indulge some of the best San Francisco specialties and wines from Napa and Sonoma Regions at OneUp Restaurant & Lounge.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Paid public parking nearby
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Snack bar
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English, Spanish, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
330Restaurantswithin 0.3 miles
165Attractionswithin 0.3 miles
6457Reviews134Q+A100Room tips
Traveler rating
  • 3,027
  • 2,165
  • 764
  • 285
  • 217
Time of year
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Popular mentions
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Most Recent
wwong2022 wrote a review Yesterday
Modesto, California1 contribution
The hotel is right in Union Square. Nice and friendly staff greeted me and provided great assistance when asked. Centrally located to many restaurants. Room was neat and organized. The gym was spacious and clean.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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OzCol1981 wrote a review Sep 23
Hong Kong, China145 contributions175 helpful votes
No complaints here on short recent business trip. Very low key experience which I guess is a good thing. Sometimes for a business trip you just want efficiency and a good night's sleep. Pros - good location for both business and tourism - rooms are in good condition and comfortable - decent F&B facilities. Seems like non hotel guests often meet at the bar there too Cons - checkin late at night did have a longish wait. No recognition for Hyatt elite status.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Scenic28081404072 wrote a review Sep 23
Charlotte, North Carolina2 contributions2 helpful votes
I stayed here for business. The elevators were a bit slow but I guess this is expected in a tall building. One elevator would not go to the top floor but there were no reason why it didn't work. We would get in the elevator push 36 and just wait. The button lit up as if it were going to take you up but just never did. The property is nicely decorated and there were ear plugs near the bed since some may not be able to sleep with the city noises. Although I found a disgusting stain on the headboard, the room was otherwise pretty clean. the housekeeping staff were very friendly but I tip them well. The hotel is walking distance from tons of high end shopping with a target nearby for cheaper incidentals. The bell hops were friendly but gave incorrect information about the local transportation so look it up for yourself to see if they are accurate. The breakfast buffet is $35 with a small selection. Shop around for same quality food at better prices. Roxanne's Cafe and Mel's drive in were great choices. Union Square is under construction so that took away some of the great photo ops but go up in the Macy's building to get great shots from above. Also don't forget to go out at night and get the get views with the signs at night. Beautiful! Overall, very pricey but in line with the area. I felt safe and enjoyed my stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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douglasn255 wrote a review Sep 22
Overland Park, Kansas4 contributions1 helpful vote
As with most Hyatt hotels, the service and attention to detail was above and beyond. I would be amiss if I didn't note that the buffet breakfast is pricey. The location was good for our trips to tour Alcatraz and Muir Woods. It is a ways from the airport, but close to a variety of restaurants.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juls1809 wrote a review Sep 22
North Wales, United Kingdom209 contributions120 helpful votes
We stayed at this hotel for 5 nights in September. We were on the 19th floor, I had requested a high floor. Room was very spacious and immaculately clean. Bed was super king, bedding was lovely, and bed was so comfortable, lovely sleep. Bathroom again large and spotless, quality toiletries and shower powerful. Plenty of clean towels. Room was quiet and windows soundproof. We had a voucher for 50$ as it was my birthday, and spent it at the coffee shop. (Which was again lovely) The hotel is situated on Union Square itself, convenient to walk from everywhere. We were glad we stayed here as it was not as commercial as the Fisherman’s Walk area. Which we don’t like. Staff were all very friendly. The area itself is central, we were quite surprised being British, to the extent of the homeless people in San Francisco, shocking, but hotel was very safe. Excellent, would stay again. Recommend.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Request high room, views are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sal_Paradise767 wrote a review Sep 20
Durham, North Carolina5544 contributions743 helpful votes
Stay Report - 9/16 to 9/18 Location: Worked very well for my purposes.  I enjoyed being able to walk a mile to the Ferry Building and there were two BART stations within a half mile plus the trolley.  Also, I never felt unsafe.  The night I arrived I walked over to Powell to get dinner and saw no vagrants, signs of destruction but I did see plenty of police and private security.  Ditto walking down Market Street the next day Hotel: Not much to look at from the outside (looks very 1970s Hyatt Regency-y) but inside very pleasant.  There's a nice lobby with a coffee shop, a bar and restaurant located one floor up on the mezzanine, a Grand Club on the 32nd floor, a fitness center and some rooftop venues.  Despite the hotel's size I never had any waits for elevators.  Do note that daily housekeeping is still request only. Check In: I got a text from the hotel the morning of my arrival welcoming me. I asked about a suite and was instantly upgraded.  When I arrived the staff were very friendly (in fact I got great service from everyone here).  I was checked in, given water, thanked for my status, asked about late checkouts, all that good stuff Room: Very nice.  A full living room with a large TV and desk, a sliding glass door that opened up about a foot to the outside, two bathrooms (both with showers oddly), a separate bedroom with another large TV and a small closet.  There were no issues with soundproofing, the Wifi worked well and there were plenty of outlets.   Lounge: The lounge is open for breakfast from 6-10 M-F and 7-11 Sat-Sun.  I went for breakfast twice and the options were sadly pretty light.  Day one had heuvos rancheros and potatoes, day two scrambled eggs and potatoes, so no meat either day.  They also had two kinds of cereal, bagels, pastries and fruit.  I did wish for restaurant breakfast which would be more filling but the views from here are stunning and service was great.  They also had a really good coffee machine.  At night they had an honor bar which had $5 beers and $7 cocktails.  That was a nice touch. Overall a great stay.  
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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tameymcintosh wrote a review Sep 18
Ottawa, Canada11 contributions
The Grand Hyatt is located in a fairly central area, I was able to walk most places, including Fisherman's wharf. Staff were very friendly and helpful. To top it off the restaurant had a vegetarian and gluten free option!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jtaspan wrote a review Sep 18
Lansdowne, Pennsylvania2 contributions
Comfortable room, but poor elevators. Of the 4 that were available, only 2-3 were working consistently that weekend. Happy with hotel’s location near Union Square. Expected better attention to the elevator needs, but might have been short-staffed.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TechTravellerVR wrote a review Sep 17
Charlotte, North Carolina1 contribution
As a business traveller who visits SF 4-5 times a year, I’ve decided to make this my home base. Location is great, price for value is exceptional, fantastic views and lovely rooms. Those who care about infinite hot water and high pressure showers will love this hotel. Quiet and great for getting work done, though I had some minor issues with connecting to corporate vpn. TV is nicely set up so you can connect laptop etc, which was handy. Room was ready early and housekeeping was excellent, as was the staff in general.No room service but you can have restaurant, marketplace etc. Plus it’s easy to have food delivered to the lobby. Overall the experience is very good and I’ll be returning regularly.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tamepperson wrote a review Sep 16
Fresno, California1 contribution
I truly enjoyed my stay at Grand Hyatt. The Bar was very nice, however on Sunday it would have been nice that staff turn the TV’s to football games instead of just keeping it on CNN. Our party of 12 staying at the hotel had to walk to a local sports bar to watch the games.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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PRICE RANGE
$245 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt san francisco hotel san francisco, san francisco grand hyatt, hyatt san francisco, san francisco hyatt
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Union Square
NUMBER OF ROOMS
668
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Frequently Asked Questions about Grand Hyatt San Francisco Union Square
Which popular attractions are close to Grand Hyatt San Francisco Union Square?
Nearby attractions include The Escape Game San Francisco (0.2 miles), San Francisco Playhouse (0.1 miles), and Biscuits and Blues (0.2 miles).
What are some of the property amenities at Grand Hyatt San Francisco Union Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hyatt San Francisco Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hyatt San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Grand Hyatt San Francisco Union Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Grand Hyatt San Francisco Union Square?
Conveniently located restaurants include Tacorea, Fino Bar & Ristorante, and Eno Wine Bar.
Are there opportunities to exercise at Grand Hyatt San Francisco Union Square?
Yes, guests have access to a fitness center during their stay.
Is Grand Hyatt San Francisco Union Square located near the city center?
Yes, it is 0.9 miles away from the center of San Francisco.
Are any cleaning services offered at Grand Hyatt San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt San Francisco Union Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, and Chinese.