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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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3,906 Reviews from our TripAdvisor Community

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Showing 3,355: English reviews
London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in the hotel around 4th July,16. Brilliant hotel. Me and my friend stayed in this hotel for one night. Upon check in, we requested f we can get a ROOM WITH A VIEW. And the room that we had was spectacular. Really nice view of the city and just loved it. Customer service was excellent

Helpful?
Thank HardipCheema
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Diamond member, room good. Lounge for diamond member great views. Parking is way over priced and a rip off, suggest you self park after dropping your bags at curb. Attentive and very cordial staff....

Helpful?
Thank F T
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback and for being our loyal Diamond member. Glad to hear you and your wife enjoyed the view from the lounge and we appreciate your kind words on our staff. I agree with you either self parking or taking public transportation could be a better option. Thank you again for staying with us and we look... More 

san francisco
Level Contributor
218 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I arrived around 1:00 pm on a Friday afternoon. I was told my room was not ready, which was fine since I was checking in early. I went and did some exploring around the area and waited for the call that my room was ready. I came back at 7:00pm. My room was still not ready. The gentleman checking me... More 

Helpful?
Thank SanFranciscoMom
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review and for being our loyal Diamond member. Please accept our sincere apologies for delayed check in experience. We strive to offer our guests a clean and presentable room at 3pm check in time and it is disappointed we fell short. We will definitely address your concerns to our operations team and review, so that we... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were very well cared for from the moment we stepped in the door....My wife is ceoliac and the staff in the Grand Room catered to her exceptionally....the grand room is great value look into this 🤗🍰🍸

Review collected in partnership with Hyatt Hotels

Helpful?
Thank dubois b
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your kind words and I'm glad to hear our staff was able to assist with your wife's need. Thank you again for choosing to stay with us and we look forward to welcoming you back soon! More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

From start to finish, our stay for our 15th anniversary was delightful. Only tricky part is the limited pull up area at arrival. Recommend you get familiar with the one way street layout in the area before you arrive if you are driving.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jene J
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My mother and I just returned home from San Fran. Stayed at the Grand Hyatt. Convenient location, clean hotel, beautiful views, courteous staff. Will definitely stay there again when we go back for a return vacation.

Helpful?
1 Thank Robyn R
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review. Glad to hear you and your mom had a fantastic stay with us. We look forward to welcoming you back soon! More 

San Pablo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff here is wonderful. The construction noise at night, on union square is obnoxious. There is a long term tunnel project that works 24/7. If you are a very very heavy sleeper you will be fine. If note don't get a room overlooking union Square.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank F9444FHlaurah
Brooklyn, New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I enjoyed a wonderful stay here while vacationing this summer. We are Hyatt Loyalists and this Grand Hyatt did not disappoint. We had some points to burn so we booked 3 nights in a Club Room and it was worth it. The room was modern and had great ambience (love the automated lighting settings) and of course,... More 

Helpful?
Thank ChristyBK
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! Thank you so much for your review and for being our loyal guest! We truly appreciate your support and business. Sounds like you and your family had a wonderful time at Grand Hyatt San Francisco! I must agree the view from the higher floor is stunning and the amenities at the Grand Club Lounge is worth the value. I'm... More 

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Location: United States > California > San Francisco > Union Square
Price Range: $222 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#27 Green Hotel in San Francisco
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