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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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4,335 Reviews from our TripAdvisor Community

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Showing 3,722: English reviews
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Honolulu, Hawaii
Reviewed 2 days ago NEW

We were return guests. Found location to be Very convenient, staff friendly, excellent food and club room amenities. Parking was available across the street at a reasonable rate. Will definitely return the next time we visit San Francisco!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank cynthiak268
JN194
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

Had a lovely one night stay in a VIP suite overlooking Union Square. The Grand Club lounge had a really nice spread for breakfast and the most/best drink choices I've experienced in a hotel executive lounge. Food quality was high and selection was more than enough. The view from the lounge was pretty impressive as well. The location is very...

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1Thank JN194
About Hotel's Favorite Review
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for taking the time to give us your feedback. We are so glad you enjoyed the location and the extra comfort of a VIP suite. The view from the Grand Club lounge is definitely one of the best in the city! Please come back and see us again soon!

Downingtown, Pennsylvania
Reviewed 2 days ago NEW

This is a beautiful, central location to stay in San Francisco. Our room had a great view of the bay and of the square. The staff was very helpful, especially the concierge, Joanna, who arranged several tours and made great recommendations for meals and how to get around the city. Our room was beautiful and immaculate. Great coffee bar in...

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Thank Mary S
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

I was here with work attending a conference at the Moscone West centre which is about a 10 minute walk away. If you ask for a high floor the views from your room are great. Staff were very helpful and efficient.

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Thank mharic2015
Lake Forest, United States
Reviewed 4 days ago NEW

Thoroughly enjoyed my stay. Staff very courteous. Very central to where I needed to go. Easy, walking distance from Bart Station. Was not use to hearing sirens during the night. But that's city life. Unable to comment re: the food. Always fresh water and a refreshment in the lobby. Walking distance to the financial district. Everything was clean, well kept....

Review collected in partnership with Hyatt Hotels
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Thank loisrosej
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your review for our hotel! It is great to hear you enjoyed the convenient location and had a lovely experience with us. We appreciate your compliment on our associates. Please come back and see us again soon!

Edinburgh, United Kingdom
Reviewed 4 days ago NEW

Great location, great service and lovely room - upgraded to a king room which had a spectacular view of the city and a super comfy bed and pillows! As it was my birthday, the hotel staff treated us to a complimentary bottle of wine and strawberries, which was such a nice touch and really appreciated! Only negative would be that...

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Thank GillianTune
Reviewed 5 days ago NEWvia mobile

Visited the city for a conference at the mascons center and had a pretty packed schedule. Hotel was within walking distance to great restaurants, the conference center, as well as the embarcadero. Best part was escaping up the elevator to a small bit of tranquility. Looking out the window you can see all the hustle and bustle, however it never...

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Thank Ray W
Milpitas, California
Reviewed 5 days ago NEW

I was looking for somewhere to stay while we were in town for Hamilton musical. Although there were many options available for this particular weekend, I selected the Grand Hyatt because of it's central location and the Romance Package they offered. This particular package included champagne and chocolate covered strawberries, and breakfast either at the hotel restaurant or room service,...

Review collected in partnership with Hyatt Hotels
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Thank Tony L
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review! We hope you had a fantastic time at Hamilton. Sounds like the package you selected was perfect for your time in the city! Paired with watching an amazing musical, it must have been a fun filled evening! You recommendation is truly appreciated. We look forward to welcoming you back for another city escape...

Calistoga, California
Reviewed 5 days ago NEW

Room was disappointing. No Grand here. They should do a video chat with the Grand Hyatt in Orlando. Not worth the money. I have stayed at other highly rated San Francisco hotels and there is no comparison.

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Thank 542lucilec
HyattSF_Manager, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your feedback. Please accept our apologies for not meeting your expectations. One of our members has reached out to you to address your concerns and we hope we will have another opportunity to welcome you back in the future.

San Francisco, California
Reviewed 5 days ago NEW

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Thank JediPrincess26
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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Location: United States > California > San Francisco > Union Square
Price Range: $231 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#28 Green Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt San Francisco staff and other travelers.
80 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a view of the bay on an upper flood.”
 of 5 bubbles X7813TVmarys, 2 days ago | Read review
“High floor as possible for the amazing view!”
 of 5 bubbles GillianTune, 4 days ago | Read review
“top floors”
 of 5 bubbles gsepulveda, 5 days ago | Read review
“Book Grand Club”
 of 5 bubbles egpws, 1 week ago | Read review
“Avoid at any case rooms close to elevator. Just to noisy.”
 of 5 bubbles TMG001, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question