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Grand Hyatt San Francisco

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4,090 Reviews from our TripAdvisor Community

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Showing 3,510: English reviews
Manasquan, NJ
Reviewed yesterday NEWvia mobile

Pros- union square location. No carpet in rooms makes for a cleaner room. Housekeeping was very good. Cons- gym is marginally acceptable. Enough aerobic machines but stretching area is in the elevator area and there are not enough weight machines. They also have an amazing view from the 36th floor but the lounge is in the 2nd floor- too bad...

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Helpful?
Thank JerseyGirl09
Skokie, IL
Reviewed 2 days ago NEW

I have stayed at the Grand Hyatt a number of times over the past 20 years (it is one of the two or three convention hotels I tend to stay at when my meetings are in SF). The staff is always incredibly helpful and friendly. The hotel went through a thorough renovation about 3-4 years ago, and although the lobby...

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Thank Scohn
Washington DC, District of Columbia
Reviewed 2 days ago NEW

This hotel is right off Union Square, so if this the the area you want to be in it couldn't be more convenient. And if you've stayed at a Hyatt hotel before you can expect a certain standard of quality and service. This hotel met most of them. We had a king room on the 29th floor, looking west with...

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Thank paxa
Miami, Florida, USA
Reviewed 2 days ago NEWvia mobile

It's been long overdue but I am writing this review because if as a traveler you are not sure where to stay in San Francisco this hotel should be at the top of your list. The Hyatt is next to Union Square and near great restaurants and shopping if that's something you wish to do. Chinatown is a few blocks...

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Thank Harvis A
Auckland, New Zealand
Reviewed 3 days ago NEW

Great location and fantastic view of Union Square with the Macy's Christmas tree, Christmas lights and skating rink. Last minute booking was managed very promptly and efficiently. We were offered and upgrade which cost only a small amount extra- so worth the view.

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Thank L3199RLandreat
Honolulu, Hawaii
Reviewed 3 days ago NEW

Best hotel - quality service from staff and located in a convenient area. The Apple Store is next door, Starbucks across the street and Macy's and Westfield shopping area is a couple blocks away. Friendly staff who gave great eating places advice. Housekeepers are great - room was cleaned in a timely manner.

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Thank 531veran
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your kind words! Sounds like you had an awesome time shopping around Union Square! We appreciate your compliments on the service provided by our associates. Please come back and see us again soon!

Los Angeles
Reviewed 3 days ago NEW

Loved this hotel! Very modern clean and beautiful. Stayed here for two days with my boyfriend for a weekend in the city and glad we decided to stay here. Our view from our room over looked union square which is such a nice view during the holiday season!

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Thank alexisf320
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for choosing to stay with us for a staycation! We are so glad you both took the time away from home to enjoy the city! It is one of our favorite times of the year too! Wishing you and your family a wonderful start to the holiday season!

San Mateo, United States
Reviewed 3 days ago NEW

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Thank 184reneed
New York, NY
Reviewed 4 days ago NEWvia mobile

The best thing about this hotel is the location. Really close to Union Square and in the center of the city. The inside just felt a little old and not in a good way. They tried to update a lot of the surfaces with modern finishes. The floor plan is pretty small so I think most rooms were near one...

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Thank Natek3232
Singapore
Reviewed 4 days ago NEW

The location is the best thing. And then the staff are friendly and helpful. The view from the top floors was awesome. Best for business and family vacation. I wish they include a children playroom and possibly a pool on the top floor for guests.

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Thank nabayanroy
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for taking the time to give us your feedback. It is great to hear you enjoyed the convenient location and had a lovely experience with us! We know our associates will appreciate your comments. We look forward to welcome you back again in the future!

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Staying in Union Square

Neighborhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theaters in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Location: United States > California > San Francisco > Union Square
Price Range: $195 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hyatt Hotels Corporation, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt San Francisco staff and other travelers.
75 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A city view on a high floor is great”
 of 5 bubbles P7461BPsteves, 5 days ago | Read review
“Higher floors away from Ice Machines”
 of 5 bubbles P7832RNmikes, 1 week ago | Read review
“I know the great views are north and east (higher is better)....not sure about south and west...????”
 of 5 bubbles X8235TFchristinel, 1 week ago | Read review
“Room facing Union Square”
 of 5 bubbles EELSM, 1 week ago | Read review
“Ask for room far from elevator if you want peace and quiet.”
 of 5 bubbles Almaden, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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