I had multiple issues during my stay: - the most important thing to let people know is my bug bites on my left arm - mold in the shower tub - the main door is unsealed and can hear everything outside I was greeted by a lovely woman at the front desk and I'm one who doesn't normally complain but these issues I've had during my stay are unacceptable.
Visited today and the service was amazing, staff helped me with everything. Thanks to Manish & Neema for helping me out. Really close to Golden gate bridge and guided me to go to Sunset point. Really enjoyed my stay here
No doubt this is a no-fuss hotel and the rooms are being upgraded, the service really needs an upgrade too. The lift is old and noisy. We were stuck in it for a good 10 mins. Sent me into a state of panic. Despite of ringing the bell, no one at the reception knew anything about it. Miraculously it worked again after 10 horrifying minutes! The reception barely has anyone there. Each time we needed attention, we had to ring the bell many times. When notified about the lift, there was no apology.
Do not stay here. Unsafe for single young women. Dirty. Checkin staff came to room to ask guest (my daughter) out to drink alcohol and smoke marijuana after she repeatedly told him no at checkin. She felt unsafe.
Rude staff. Horrible check in process. No toilet paper or towels. Cleaning staff barges in your room without permission at 7am. No shower curtain. Joke of a free breakfast. Loud stomping at 5am in the morning from the room above that lasted hours.