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Presidio Inn & Suites

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Presidio Inn & Suites
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196 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Hamilton, Ontario
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The worst hotel ever. Dirty carpet, moldy shower, Windows that do not lock. Breakfast was white bread and a toaster. I would not recommend to anyone and cannot believe we paid to stay here. The only positive was the person working there that allowed my son make a no charge fax home.

Helpful?
Thank sharmca
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Shamca, Thank you for taking the time to write a review of the Presidio Inn. We take all of our comments seriously and try to improve with every stay. Please know that your experience is not our standard and we will follow up with our housekeeping department regarding your comments. Thank you for bringing this to our attention. Thank... More 

Mobile, Alabama
1 review
3 of 5 stars Reviewed August 17, 2016

I booked this hotel for the last weekend of my wife and I's honeymoon after our time in Yosemite. Don't get me wrong, it was totally my fault that I didn't look closer during the reservation process to see that I was actually booking a totally different hotel than what I thought I was. I just wanted to warn others... More 

Helpful?
Thank smw1521
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Smw1521, Congratulations on your wedding! Oh no, we are so sorry to hear you accidentally mixed up the hotels, which was probably disappointing for you since you spent the entire car ride talking it up! However, we are very pleased to hear you had a good stay with us and enjoyed our location, which is close to many of... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 15, 2016

I stayed here back in May with family as part of holiday for my Mum's 65th birthday. The room itself was very dated and was badly in need of redecoration. There was a huge iron burn mark in the carpet, the curtains were falling to pieces and the majority of the lights didn't work. It felt quite dark and dirty.... More 

Helpful?
1 Thank Chris T

Travelers are raving about these San Francisco hotels

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

Place is OK. Breakfast is a Danish. Parking is limited although there was a space when we got back at 9 pm. No a/c but we needed heat and it worked. Not close enough to walk to the wharf. No water pressure in shower. It was clean enough to sleep and run.

Helpful?
Thank Tom H
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Tom H, Thank you for the thoughtful review and taking the time to share your experience with other travelers. We hope that you will understand that like a lot of hotels in San Francisco, we do not offer A/C as it is rarely needed. Also, while parking is limited, it is free. A lot of hotels charge very high... More 

Singapore, Singapore
Level Contributor
4 reviews
3 of 5 stars Reviewed June 6, 2016

Unlike many starks comments on TripAdvisor that brought much fear into my friends and I when we got Presidio Inn from Hotwire, I have to admit I was really impressed with my stay. We got room 203 and 208 (both on 3rd floor), at first entrance; there was a musty smell probably from the stale carpet(and dusty). However other than... More 

Helpful?
Thank nl1m
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear nl1m, Wow, thank you for the 4 star review. We will make sure to pass along your compliments to the staff, especially our "REALLY polite" front desk. We hope that you and your friends will visit us again very soon. Warm Regards, Presidio Inn More 

Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed June 6, 2016

We pre-booked three nights via booking.com - BIG mistake. The hotel is old and we were not happy that this was specifically advertised as having free WIFI - yet the wifi did NOT work, at all - as in, it was dead and they did NOTHING to remedy it, instead I was lied in my face multiple times that it... More 

Helpful?
Thank Mussweghier
ManagerDM, Owner at Presidio Inn & Suites, responded to this review

Dear Roland B, We are horrified to read your review. We sincerely apologize for your bad experience. We are very sorry that our front desk person was not able to help you immediately and you had to wait for our General Manager to complete you credit. We take your comments very seriously and please know we are taking action to... More 

El Paso, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 13, 2016 via mobile

This very outdated "hotel" is in dying need of renovation. Blood stains on mattresses and in the bed linen in several rooms. Bed linen is teared up and rooms smell bad. Ants in the bathroom on the 3rd floor. Elevator is one year overdue for inspection.

Helpful?
Thank Peter_ep_73
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Peter_ep_73, We are shattered to read your review. Please accept our sincere apologies that there were issues with your stay. We wish you brought them to the attention of our Manager during your visit. We would have happily moved you to another room that was more to your liking. We take your comments very seriously and please know we... More 

Memphis, Tennessee
Level Contributor
322 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed April 7, 2016

The room was clean, plenty of room even with two Queen beds, furniture was in good condition, beds comfortable, pillows not so much, convenient location, staff friendly and helpful and parking an issue (limited 10 vehicles). The room was equipped with a Microwave, refrigerator and counter space, which was very convenient for preparing snacks and light meals. Drawbacks are the... More 

Helpful?
Thank Thomas S
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Thomas S, Thank you for your nice review and honest feedback! Thank you for pointing out the cleanliness of your room, comfortable bed, amenities, convenient location and friendly staff. We work hard to provide comfortable and affordable lodgings in a great San Francisco location. Our housekeeping staff is very diligent and works extremely hard. As you noted, the room... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 4, 2016 via mobile

I booked here two weeks in advance and they overbooked it anyway. They sent me four blocks away. The lobby, building, staff all look and smell shady. Do not book here. Staff was arguing with guest when I went to check-in. Not a bad location. Parking was full.

Helpful?
Thank Michael d
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear Michael d, We would like to extend our sincere apologies for your inconvenience and our face is red over the error. It is never our intention to overbook, however whenever a mistake is made we work very hard to rectify the error which is why you were given a room at another location only 4 blocks away. We appreciate... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 25, 2016

I am not usually one to complain but this place was rough. Our room had a shared room with the neighbors and heavy smoke smells filled our room every night and lingered all day. The rooms where very loud and you could hear the neighbors partying till 4 in the morning. The front desk personal where very unhelpful. They acted... More 

Helpful?
Thank kkaminsk
ManagerDM, Manager at Presidio Inn & Suites, responded to this review

Dear kkaminsk, We are extremely sorry that you were disappointed with your stay. All of the things you describe are disappointing for us to read, but your input is vital to us improving. Please accept our most sincere apologies and know that we will address each of your issues with our management team. Thank you, Presidio Inn & Suites More 

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Staying in Marina District

Neighborhood Profile
Marina District
Beautiful homes, beautiful people, and a beautiful backdrop of the Golden Gate Bridge welcome visitors to the Marina. Originally the location for the Panama-Pacific International Exposition in 1915 (whose remnants can be seen at the Palace of Fine Arts), much of the land was filled and flattened to accommodate a world’s fair. That ample space has given way to a jogger’s paradise at the northern edge of the city. With the picturesque bay setting as its backdrop, it’s no surprise that the area has hosted numerous movie productions. Daytime activities focus on café culture and boutique shopping, while the evenings turn this neighborhood into a party-going hotspot.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the foot of the Golden Gate Bridge and on the famous Lombard St - The Presidio Inn offers 24 spacious and comfortable guest rooms, with a wide range of extra amenities such as In-room Microwave/Refrigerator, Iron & Iron Board, Hairdryer, Coffee, and Satellite Cable/HBO. Enjoy free complimentary breakfast, Wi-Fi Internet Access, Free Local Calls & Parking. The Presidio Inn is a member of the San Francisco Convention and Visitors Bureau. ... more   less 

Additional Information about Presidio Inn & Suites

Address: 2361 Lombard St, San Francisco, CA 94123-2601
Location: United States > California > San Francisco > Marina District
Price Range: $111 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Presidio Inn & Suites 2*
Number of rooms: 24
Reservation Options:
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Also Known As:
Presidio Inn And Suites
Presidio Hotel San Francisco
Presidio Motel San Francisco
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