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Comfort Inn by the Bay

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Comfort Inn by the Bay
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1,065 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Reviewed 1 week ago

Hotel needs some maintenance. Busy hotel that's why I was surprised that the computer for guests to print tickets etc. was not working 2 days of our stay. Also, there are 2 elevators and only 1 was working 1 day of our stay.Rooms are small and they could be cleaner. We had ordered food, one night it was torrential rain,...

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Helpful?
Thank Veronica B
Reviewed 2 weeks ago

I stayed here with my husband and parents in October 2016. The hotel lobby is a little outdated, but the rooms are clean and well maintained. The hotel is near the marina, we walked there each day and it took around 15 minutes. We had a beautiful view of the bay from our window, and I found the customer service...

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Helpful?
Thank ilikepudding
Jarrod M, Front Office Manager at Comfort Inn by the Bay, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn By the Bay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding running out of waffle mix on your recent visit. We normally do not have this type of situation and I have shared your...

Reviewed 4 weeks ago via mobile

We stayed at the comfort inn for 3 nights and by far was the worst place we have stayed at in quite some time. The customer service was very poor simple questions could not be answered as they would try and make you sound like a idiot. The rooms and amenities are poor you have to pay to use the...

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1Thank Joseph S
Akron, Ohio
Reviewed 4 weeks ago via mobile

This hotel is great for the hotel guest isn't planning on staying in their hotel room. It's great for the tourist, not so much for the business traveler. The bathroom is small, the water pressure in the shower was better at night than in the morning. It's a little noisy, you can hear your neighbors. But the highlight of this...

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Helpful?
Thank erikaAkron_Ohio
Jarrod M, Front Office Manager at Comfort Inn by the Bay, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. "You are right! Our guests will find that our top...

Reviewed 4 weeks ago via mobile

Ok, the location is convenient if you need to be close to the marina but appart from that... Staff who could not help with basic questions and pointed me in the wrong direction Noisy - that being said I had been given the room next to the ice vending machine... Laundry lost and alteration clearly requested both on paper and...

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Helpful?
Thank Eglantine1976
Jarrod M, Front Office Manager at Comfort Inn by the Bay, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Campsea Ashe, United Kingdom
Reviewed November 2, 2016 via mobile

We really liked this hotel, quick and easy check in very friendly and our room had the best view of the bridge couldn't ask for more. It was a good location short walk from the fishermans wharf and only a three block walk (up hill might I add) to Lombard street.. parking is an addition but was made clear to...

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Thank Laura0609b
Reviewed November 1, 2016 via mobile

In my opinion it is a very good place to stay in San Francisco. The rooms were clean, the breakfast was better than expected and it is walking distance from fisherman warf. It is in a good neighborhood and has easy access to public transportation

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Thank Veronica E
Reviewed October 30, 2016 via mobile

We stayed for a weekend visit. Thought we would uber more than we did, walking to the wharf wasn't too bad. Rooms were clean. The breakfast line was way too long! We took food up to our room. The food choices were plenty.

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1Thank Dawne M
Reviewed October 29, 2016 via mobile

We stayed 5 nights here. Rooms are clean. Breakfast was about what you get at other comfort inns. The savings vs staying a few blocks away were well worth it. Parking garage is tight so keep that in mind if parking on site.

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Thank Lori G
Sydney
Reviewed October 24, 2016

A good spot, a few blocks from Fisherman's Wharf but not too far to walk. A nice area. Breakfast is good, and a lovely view of a garden from the window. A very nice room. I would stay there again without hesitation.

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Thank Nemothelonely
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Staying in Marina District

Neighborhood Profile
Marina District
Beautiful homes, beautiful people, and a beautiful backdrop of the Golden Gate Bridge welcome visitors to the Marina. Originally the location for the Panama-Pacific International Exposition in 1915 (whose remnants can be seen at the Palace of Fine Arts), much of the land was filled and flattened to accommodate a world’s fair. That ample space has given way to a jogger’s paradise at the northern edge of the city. With the picturesque bay setting as its backdrop, it’s no surprise that the area has hosted numerous movie productions. Daytime activities focus on café culture and boutique shopping, while the evenings turn this neighborhood into a party-going hotspot.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Comfort Inn® By the Bay is conveniently located off U.S. 101, near Fisherman's Wharf, the San Francisco Marina Yacht Harbor, Fort Mason Center, Union Street and Lombard Street, the World's Crookedest Street. This San Francisco, CA hotel is close to popular attractions, including AT&T Park, the Golden Gate Bridge, San Francisco Chinatown and the San Francisco Civic Center Plaza. ... more   less 

Additional Information about Comfort Inn by the Bay

Address: 2775 Van Ness Avenue, San Francisco, CA 94109-1497
Location: United States > California > San Francisco > Marina District
Price Range: $155 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn by the Bay 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
Comfort Inn Bay San Francisco
San Francisco Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn by the Bay staff and other travelers.
24 questions
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Questions? Get answers from Comfort Inn by the Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors for quiet”
 of 5 bubbles veronicabH8469NS, 1 week ago | Read review
“Ask for a high up room with a view of the bay”
 of 5 bubbles ilikepudding, 2 weeks ago | Read review
“Facing Lombard Street gave views to the Golden Gate Bridge”
 of 5 bubbles Nemothelonely, Oct 24, 2016 | Read review
“Room 811 had a great view of the bridge!”
 of 5 bubbles TBacchi2013, Oct 24, 2016 | Read review
“Choose a Golden Gate Bridge View Room”
 of 5 bubbles 507lj, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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